The communication and text messaging was much appreciated. We were able to communicate with the office and let them know that we would be arriving at 10:30 pm. When we passed the office, he was there within moments, welcoming us in a very warm, professional, and friendly manner. I also appreciated the fact that he waited for me to open the lock box. Get my key in order to get to my room safely before he closed the office. I also appreciated the text messaging I received on the following day Asking whether there was anything I needed and whether I was enjoying my stay and a reminder of checkout time, along with directions on how to check out. The communication at this hotel was so friendly and beneficial.
When in Morro Bay, I typically stay at a different hotel. But our stay and service at this hotel was so outstanding that our future stays will be at your hotel. Thank you.