The day started out poorly. We were told that our two rooms would be next to each other. I followed up on this request earlier in the week. We were put in rooms across the hall from each other. Then, One room's air conditioning did not work. The room was terribly stuffy. One of us slept part of the evening in the lobby. It was a miserable experience. The staff was not cooperative. They couldn't try to fix it or offer us another room. We would like a refund for a miserable evening.