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アラフエラ シティ ホテル & ゲストハウスの口コミ

2.5 out of 5
アラフエラ シティ ホテル & ゲストハウス
Avenida 3, Calles 2 y Central, 25 Este de Museo Juan Santamaria, Alajuela

口コミ

9.2

とても素晴らしい

評価 10 - 326 件の口コミ中 224 件が非常に良い" "
評価 8 - 326 件の口コミ中 75 件が良い" "
評価 6 - 326 件の口コミ中 16 件が普通" "
評価 4 - 326 件の口コミ中 3 件が不満" "
評価 2 - 326 件の口コミ中 8 件が非常に不満" "

9.4/10

清潔度

9.6/10

スタッフとサービス

8.6/10

設備とサービス

9.0/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

10/10 (非常に良い)

Nayibe

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Muy buena … los alrededores son inseguros en la noche
2024 年 5 月に 2 泊滞在

2/10 (非常に不満)

Anukram

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Front Deskからの返信 (投稿日 : 2024 年 5 月 22 日)
We understand that opinions are valuable, and we are always open to constructive feedback. However, we would like to clarify that according to our records, you did not visit our hotel on the date indicated in your reservation. Unfortunately, this leads us to conclude that there may have been some misunderstanding.We would have loved to have the opportunity to serve you and provide you with an exceptional experience at our establishment. Our team strives to offer quality service and make every stay memorable for our guests.If you ever decide to visit us, we will be here with open arms to show you the best of our hotel and ensure that you have a truly positive experience.

10/10 (非常に良い)

Wallace

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Marie、Kissimmee

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This Guesthouse is a little Gem tucked away in the heart of the city but without the noise. Property was extremely clean, with all the necessities needed for a great stay. Room was perfect and breakfast was really good. The grounds were well kept and clean. Prices are very affordable. Check in was seamless with Fernando. Nothing requested was too much - All staffs were very accommodating. Breakfast included - prepared fresh and cooked to order upon arrival at the restaurant. The Owner Mr. Henderson was extremely personable and greeted all guests. We enjoyed our time there although too short. If you’re looking for affordable prices, a quiet place, superb service then this little Gem is ideal for your stay. We will definitely stay again. Thank you for a phenomenal stay and the outstanding customer service that was provided by all staffs that we encountered during our stay.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Elisabeth

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
People are very helpful. Breakfast was delicious. Rooms are simple, but clean and comfortable. Living area is beautiful. Receptionnists were amazing. They helped me with the rest of my trip. For the price, it's perfect.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Angel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excelente
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Daniel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We enjoyed our stay. Close to the airport.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Abel

2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Eva

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Very beautiful very home feeling
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Greysi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Lo malo fue el estacionamiento
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Stefanie

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Sehr hilfreiches Personal als Kreditkarte nicht mehr funktionierte. Gignatisch tolle Führung durch Ricardo an die schönsten geheimen Orte Costa Ricas!!! Zum Abschluss gab es den besten Kaffee!!
2024 年 4 月に 1 泊滞在

8/10 (良い)

Mark

2024 年 4 月に 1 泊滞在

8/10 (良い)

Bradley、Twin Falls

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This place was nice for an overnight state for an early flight. I saw other reviews online and booked it for that same reason. It is quaint, old, but very unique and comfortable. Within walking distance of numerous restaurants, and the staff was very accommodating.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

juan i

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had a wonderful two night stay here recently. The staff was courteous and Carlos was very informative and kind. There’s a bit of a learning curve with the shower but I think that’s Costa Rica plumbing in general. I made a mistake by not reading the room description properly so our room did not have ac but totally my mistake not the property’s. However, our windows opened and at night it was very cool out so it wasn’t a problem at all. The breakfast here was so good and the property itself was really cute and cozy and only about 12 mins or so from SJO. We definitely would stay here again.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Alisa

2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Barbara

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
One night stay, late arrival from airport, they were waiting for us. Reasonable, rooms comfortable, breakfast very good and extremely friendly staff.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Julie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hôtel agréable avec des personnes à l’accueil très disponibles. Je devais partir tôt le matin pour prendre mon vol et ils m’ont proposé une boîte de fruits et un cake pour mon vol. Cela était très apprécié.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excelente ubicación
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Jaime

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
everyone was so kind, breakfast was excellent, Carlitos and Fernando were so nice both are excellent host, location is perfect if you don’t rent a car most of the local restaurants are to a walking distance and not far from the airport. We were so pleased with everything that will recommend and we hopefully come back soon.
2024 年 4 月に 4 泊滞在

10/10 (非常に良い)

Joseph

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
very homey and friendly
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Nalia

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Alajuela City Hotel & Guest House made our trip! Through preserving its wooden ceilings, gorgeous doors, and courtyard full of plants (and signs for their varieties), it is obvious that the staff takes lots of pride in the history and upkeep of this building. We had to leave at 3:15AM for our flight, and even though we missed the included breakfast later that morning, a to go stack of homemade goods for our travels were prepared for us ahead of time, so thoughtful! Another plus — they are able to organize a shuttle for you. Lovely facilities, and even more lovely staff! Would stay here all over again.
2024 年 3 月に 1 泊滞在

8/10 (良い)

Sabrina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The property is old (decor, furnishings etc) but not in a bad way. It’s quaint with good bones. The best feature for me is the cleanliness.. dust free, comfortable sleeping, bed and linens were fresh and much detail taken on sanitary bathrooms and surfaces you touch. I actually didn’t use my travel pillowcase which blew my mind bc I don’t put my face down on foreign pillows. The breakfast is included with the stay, and it was delicious, a nice hearty portion a traditional Costa Rican, breakfast. Everyone is courteous, and I have the opportunity to meet the owner. He was a delight. The only thing a little offputting to me was the area but once you’re inside, it’s great.
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Leah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Affordable, clean rooms, staff were extremely friendly and helpful. Helped me arrange a middle of the night can to the airport which worked flawlessly. Would definitely stay again especially when I’m need of a short stay close to the airport (10 minutes).
2024 年 3 月に 1 泊滞在

8/10 (良い)

Banmattie

良かった点 : スタッフとサービス、施設のコンディションと設備
This property is conveniently placed next to the airport. The staff were very friendly and helpful. Also, we didn’t realize we booked the guest house, sharing the bathroom with other guest was different for us. But we were only there for a few hours. It wasn’t bad!
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Marvin

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A lovely patio with lighting and fountains, very friendly reception staff, comfortable, traditional rooms, friendly and interesting clientele.
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Jan、Houston

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I love this place. First time staying here, Warmth welcome by the staff. Clean room, quiet place, eclectic garden. Will come back. I have already recommended this place to many people who are traveling to Costa Rica.
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Aaron

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Juan Carlos was very friendly to deal with at the front desk. I think they only had one parking spot but he directed to us to a place around the corner. He was up all night in case we needed any assistance. Breakfast was tasty.
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Anna

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff and amazing owners. My son really loved the garden and fountain. The breakfast they served was delicious as well. Don’t hesitate to book you won’t regret it. See you soon Alajuela City Hotel & Guest House

10/10 (非常に良い)

Marcy

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Really nice city property and close to the airport. Clean, quiet, with lovely rooms and a common breakfast area. I loved my stay here and the owners could not have been more welcoming.
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Marc

2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Jill

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Sokhi

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful historic building with courtyard. Very good breakfast, great staff, very clean and quiet.
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Tyler

2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Marc

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Definitely a place to consider
Good location for walking distance, clean and comfortable beds, clean restroom with hot water the whole time, amazing staff and delicious food. The only downside is it gets hot in the room and with ceiling fan it’s more of a decor and there is room for 1 car to park in the property so it is first come first serve.
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Mason

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Carlos was very friendly and helpful, the hotel is beautiful and very clean. Good walking distance from great local restaurants
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Susan

Stayed overnight on our to La Fortuna. Lovely breakfast
2024 年 2 月に 1 泊滞在

8/10 (良い)

Bob

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在

8/10 (良い)

Pamela

家族旅行
良かった点 : 清潔度、スタッフとサービス
We loved the history and quaintness of this property. Also, it was close to the local community and shopping, etc. Our first night in room 7 was nice. There is no air-conditioning, but it cools off later and there are ceiling fans. Room 6 had a shared bathroom which was okay. But no hot water in the sinks and the shower was cold in the morning. But wonderful staff. Would I return there? Yes…
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Kierra

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Hotel was cute. Staff was wonderful. We got in super late and were greeted and helped so effortlessly. The breakfast was simple but absolutely delicious. We stayed in room 1 beside the front door so it was a little loud with people coming in and out but it was a great place.
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Jacquelin、mont laurier

2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Pamela

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loving our stay here. Very beautiful and historic! Convenient and close to shopping, restaurants and lovely parks.
2024 年 2 月に 1 泊滞在

8/10 (良い)

Cody

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Quick stay, it was all we needed for the one night. Best part was the included breakfast.
2024 年 2 月に 1 泊滞在

8/10 (良い)

Alberto

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Tiene una buena ubicación. Es limpia, el personal es amable y accesible. El desayuno y el café son buenos. El costo de la habitación $68 dólares sin baño privado es algo caro.
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Marjolaine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
I really enjoy my stay, the staff during the day was wonderful! Thank you for your help!
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Beverly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good place to start your trip
I stayed 2 nights, one in a private bath and one shared bath. The rooms are nice, lots of restaurants within 1-5 blocks, beautiful courtyard where they serve breakfast, generally helpful staff in an 80 year old Spanish style building. They were able to book a private tour to poas for me the following day at a very reasonable price - half the cost of listed package tours (tour recommended!) and they work with other groups too on day tours all over. Only negative is that it is a but noisy at night from the hallway/ courtyard as there is no AC so you need to keep your windows open to get some air.
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Snehalata

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Jamie

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was perfect for a one night stay in San Jose with getting to and from airport. The staff was kind and accommodating and welcoming
2024 年 1 月に 1 泊滞在

2/10 (非常に不満)

Robert

カップルで旅行
気になった点 : 設備とサービス、施設のコンディションと設備
1. Hard to find and drive streets of Alejuela at night! WAZE app was useless. Many one way, narrow streets and the water flood channels are DEEP, dangerous and unforgiving. Scary neighborhood especially asking directions after dark. 2. Hotel is one step above youth Hostel. No room insulation. Door are not bolted or secure. Dark dingy, old, creaky wood hotel. 3. Noisy! Room doors adjoin hallway reception area. You will know when every guest checks in/out and walks down hallway. 4. No onsite parking. You have to drop off luggage then go park your car. Scetchy after dark. Repeat to check out.PITA and expensive! We paid $12 :( 5. Free breakfast is like a snack. Maybe 1.5 scrabled eggs. No seconds. You will need to eat again in an hour. 6. Initially, booked reservation for first/last day to be convenient to airport. BTW, this is 20 min from San Jose airport--not convenient at all. As soon as I saw sparten, basic room, I tried to cancel last day (9daysaway). My friend spoke Spanish, and we were unable to clearly understand if he canceled. Expedia is still showing and won't let me cancel. 7. Back to rooms. I couldnt believe the room had no A/C! No table or outlet next to bed. Expect to walk across room to use charging phone. Bathroom has no room/shelf for personal toiletries. Stupid! I am not an ugly American. I do not expect much especially when looking for budget rooms. But, I feel compelled to write honestly about Aljuela City Hotel. Any review higher than 3 stars is delusional.
2024 年 1 月に 1 泊滞在

8/10 (良い)

Megan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Staff are lovely. Unfortunately the busy street, lack of parking, noise inside the hotel from breakfast being swrved right outside our room and the cleanliness of the room really diminished our experience and impression. It wasn’t quite what I expected. Would have likely just done something closer to the airport.
2024 年 1 月に 1 泊滞在