フィードバックをお寄せいただきありがとうございます。 全体として、当ホテルでのご滞在が良好かつ正常だったとのことを伺い、大変うれしく思っております。お風呂の清掃、お湯の臭い等でご迷惑をお掛けしまして誠に申し訳ございませんでした。 当社では衛生と清潔を真剣に考えており、清掃およびメンテナンスチームとともにこれらの問題に対処し、速やかに修正されるよう努めます。また、シャトルバスの運行時間につきましても、ご迷惑をおかけいたしますことをお詫び申し上げます。 私たちは、特に早朝のフライトの場合、タイムリーな輸送の重要性を理解しています。 シャトルサービスの時刻表を見直し、お客様のニーズにより適切に対応できるようにいたします。皆様からのフィードバックは私たちにとって貴重なものであり、ご理解を賜りますようお願い申し上げます。 将来的にまたお客様をお迎えし、より良い経験を提供できることを願っております。

フィードバックをお寄せいただきありがとうございます。 ご滞在中は無料送迎バスをご利用いただき大変嬉しく思います。シャトル サービスなどの便利なアメニティの提供は、お客様の体験を向上させ、ご滞在をより楽しいものにするためのさまざまな方法の 1 つです。 あなたの訪問のこの点があなたの期待に応えられたことを知り、大変嬉しく思います。温かいお言葉に感謝し、今後の素晴らしいご滞在にまたお迎えできることを楽しみにしております。

Thank you for taking the time to share your feedback with us. We're disappointed to hear that your experience at our hotel did not meet your expectations, and we sincerely apologize for any inconvenience you may have encountered during your stay.We take all guest feedback seriously and use it as an opportunity to improve our services. If you could provide us with more details about your experience, we would greatly appreciate it. Your insights will help us address any issues and ensure that future guests have a more enjoyable stay.Once again, we apologize for falling short of your expectations and hope to have the opportunity to welcome you back in the future to provide you with the exceptional experience we strive to deliver to all our guests.

Thank you for sharing your feedback with us. We apologize that your experience did not meet your expectations due to the age of our facilities.We understand the importance of providing modern and well-maintained accommodations for our guests. Please know that we are constantly working on improvements to enhance our guests' experience.

Thank you for your feedback. While we're pleased to hear that you found our pricing, staff, and shuttle service satisfactory, we are deeply sorry about the issue with cockroaches. This is unacceptable and not in line with our standards.We have immediately addressed this concern with our pest control team to ensure it is resolved. Your comfort and satisfaction are our top priorities, and we regret that we did not meet them during your stay.

Thank you for taking the time to share your thoughts about your recent stay with us. We're pleased to hear that you found our rooms clean and our location convenient.However, we apologize that the overall condition of the room did not meet your expectations. We are continuously working to update and improve our facilities to provide a more comfortable experience for our guests.

Thank you for sharing your feedback. We apologize for the inconvenience you experienced with the lighting and the limited number of outlets in your room. We understand how important these amenities are for our guests' comfort, especially for those who rely on a CPAP machine.Your comments have been shared with our maintenance team, and we will work on improving these aspects to better accommodate our guests' needs. If you have any further suggestions or require specific arrangements for your next stay, please do not hesitate to contact us directly.We hope to have the opportunity to welcome you back and provide a more comfortable experience.

Thank you for taking the time to leave a review. We’re glad to hear that you found our pricing to be good value. Your feedback is important to us, and we appreciate your positive rating.If there is anything specific we can do to make your next stay even better and earn that fifth star, please let us know. We look forward to welcoming you back soon.

Thank you for your feedback. We deeply regret that your experience with our customer service did not meet your expectations. Providing excellent service is our priority, and it’s disappointing to hear that we fell short during your stay.

Thank you for taking the time to share your feedback. We sincerely apologize for the negative experience you had with our front desk staff. This is not reflective of the high standards of service we strive to provide to all our guests.We take such matters seriously and will address this issue with the staff member involved. Your comfort and satisfaction are our top priorities, and we regret that this incident impacted your stay.

Thank you for taking the time to share your experience, and we deeply apologize for the issues you encountered during your stay. We understand how upsetting and inconvenient these problems were, especially when traveling with your child.We want to assure you that we take your concerns very seriously. Our team has reached out to you via email to address the situation and discuss the next steps. We are committed to making things right and ensuring that such issues do not happen again.Please check your email for our message. Additionally, we are working with our corporate office to address your request for a refund and will keep you updated on the progress.Once again, we sincerely apologize for the inconvenience and distress caused. We hope to have the opportunity to restore your faith in our hotel.

Thank you for sharing your feedback. We apologize for the issues you encountered during your stay and are sorry to hear that your experience did not meet your expectations.Room Maintenance: We regret that the restroom door, WC, and lighting were not in proper working order. Our maintenance team has been notified and is addressing these issues promptly.Amenities: We apologize for the lack of a microwave and fridge in your room. We do offer rooms equipped with these amenities, and we encourage guests to specify their preferences when booking.Staff Conduct: We take your comments about our staff seriously. We strive to provide excellent service and will be conducting additional training to ensure all guests receive the courteous and helpful service they deserve.We appreciate your feedback as it helps us improve.

Thank you for your feedback. We sincerely apologize for the condition of the bathroom during your stay. This is not the standard of cleanliness we aim to provide, and we are addressing this issue with our housekeeping team to ensure it does not happen again.

We apologize for the maintenance issues you encountered. Your feedback is valuable, and we're working to address these issues promptly. Thank you for bringing it to our attention.

Thank you for taking the time to share your feedback with us, despite not being able to stay with us. We're truly sorry that your plans didn't work out as intended, and we understand how disappointing it must have been for you.

Thank you for bringing these issues to our attention. We sincerely apologize for the condition of the bedsheets and the problems with the lighting in your room. This does not meet our standards, and we are addressing these concerns with our housekeeping and maintenance teams immediately.

Wow! Thank you so much for your glowing review and for awarding us a perfect 5 out of 5 stars! We're absolutely delighted that you had such a fantastic experience during your stay with us.It's incredibly rewarding to know that our efforts to provide excellent service and accommodations have paid off, and we couldn't be happier to hear that you enjoyed every aspect of your time with us.Your kind words mean the world to us, and we truly appreciate you taking the time to share your positive experience. We'll be sure to pass on your compliments to our team, who work tirelessly to ensure that every guest feels valued and cared for.We hope to have the pleasure of welcoming you back to our hotel again soon for another exceptional stay.

Thank you for taking the time to share your positive feedback with us! We're delighted to hear that you found our hotel to be a great value and that you enjoyed a super clean room with easy access. Providing a comfortable and convenient experience for our guests is our top priority, and we're thrilled that we met your expectations. We appreciate your kind words and hope to have the opportunity to welcome you back again in the future! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.

Thank you for taking the time to share your feedback with us. We apologize for the issues you experienced during your stay. Providing a clean and comfortable environment for our guests is a top priority, and we regret that we fell short of your expectations in this regard.We apologize for any inconvenience caused by the lack of room cleaning service and the delay in the airport shuttle. Your comments have been shared with our housekeeping and shuttle teams to address these issues and ensure that they are resolved promptly. Additionally, we will review our shuttle schedule to ensure accuracy and efficiency for our guests.We understand your frustration with the limitations of our transportation options and apologize for any inconvenience this caused during your stay. Your feedback is important to us, and we will use it to make improvements to our services and amenities.We apologize for any discomfort or inconvenience you experienced during your stay, and we appreciate your feedback. Thank you for bringing these issues to our attention.

Thank you for taking the time to leave a review! We're glad to hear that you had a positive experience overall. If there's anything specific you enjoyed during your stay or any areas where you think we could improve to make it a 5-star experience next time, we'd love to hear your feedback. We appreciate your business and hope to welcome you back again soon!

Thank you for sharing your feedback with us. We appreciate your comments regarding the size of the room. However, we apologize for any inconvenience caused by the dated appearance and lack of cleanliness and maintenance. Providing a clean and comfortable environment for our guests is a top priority, and we regret that we fell short of your expectations in this regard.Your feedback is valuable to us, and we will address these issues with our housekeeping and maintenance teams to ensure that all of our rooms meet the highest standards of cleanliness and comfort. We are committed to making improvements based on your comments and hope to have the opportunity to welcome you back in the future to experience the positive changes we will implement. We appreciate your feedback.

We're sorry to hear about your experience and that you did not feel comfortable staying at our hotel. We strive to provide a safe and welcoming environment for all our guests, and it's disappointing to hear that we fell short during your visit. Your feedback is important to us, and we will take your comments into consideration as we continue to make improvements to our property. We appreciate your feedback.

We're glad to hear that you found our hotel easy to locate and straightforward! Thank you for taking the time to share your positive feedback. We strive to make our guests' experiences as seamless as possible, from the moment they arrive until they depart. If there's anything else we can do to enhance your stay in the future, please let us know. We look forward to welcoming you back soon!

We are deeply sorry to hear about your negative experience during your stay. Maintaining a clean and comfortable environment for our guests is our top priority, and we regret that we did not meet your expectations in this regard. Please rest assured that we take your feedback seriously and will take immediate action to address the cleanliness issues you have highlighted. We have also notified our pest control team to investigate and resolve any pest concerns. Your comfort and satisfaction are important to us, and we would like to extend our sincerest apologies for the inconvenience you experienced.

We appreciate your feedback regarding your recent stay with us. We're glad to hear that you found our location convenient. However, we apologize for the issues you encountered with the room phone and AC. Providing a comfortable and functional stay is important to us, and we regret that we fell short of your expectations in this regard. Please know that we take your comments seriously and will address these issues promptly to ensure a better experience for our future guests.

Thank you for sharing your feedback with us. We're sorry to hear that your experience didn't meet your expectations. We take all guest feedback seriously and will use your comments to improve our services. We apologize for any inconvenience you may have experienced during your stay.

We apologize for the inconvenience you experienced with the phone during your stay. Your feedback is valuable to us, and we're sorry for any inconvenience this may have caused. Please know that we take these issues seriously, and we will work to ensure that such problems are promptly addressed to improve the experience for our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

Thank you for taking the time to share your feedback with us! We're glad to hear that you found your stay above average and satisfactory. Your satisfaction is our priority, and we're committed to continuously improving to meet and exceed your expectations. We look forward to welcoming you back for another great stay in the future!

We apologize for the inconvenience you experienced during your stay. Please know that we do offer microwaves in our suites, and we're sorry if this information was not communicated effectively. Additionally, we regret the issue with the coffee maker and assure you that we are addressing this with our team to ensure it's promptly resolved. We appreciate your feedback.

Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay regarding the lack of towels in your room and limited seating options.Providing a comfortable and convenient experience for our guests is our top priority, and we regret that we fell short of meeting your expectations in this regard. Please rest assured that we will address these issues with our housekeeping and management teams to ensure that similar incidents do not occur in the future.Your feedback is valuable to us as we strive to continually improve our services and facilities. If there is anything else you would like to share or if there is anything we can do to make it up to you, please do not hesitate to let us know.

Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay and found our property to your liking.Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations during your time with us. If there are any specific aspects of your stay that you particularly enjoyed or any suggestions you have for us to make your next visit even better, please don't hesitate to let us know.We appreciate your kind words and hope to have the pleasure of welcoming you back for another great stay in the future.

Gracias por compartir tus comentarios con nosotros. Nos preocupa profundamente conocer su experiencia con nuestro personal de recepción.Acepte nuestras más sinceras disculpas por cualquier mala educación o incomodidad que haya experimentado debido a la barrera del idioma. Brindar un excelente servicio a todos nuestros huéspedes, independientemente del idioma que hablen, es una prioridad para nosotros y lamentamos cualquier caso en el que esto no se haya cumplido. Abordaremos este asunto con nuestro equipo de inmediato y brindaremos capacitación adicional para garantizar que todos los huéspedes se sientan bienvenidos y valorados.Sus comentarios son invaluables para nosotros mientras nos esforzamos por mejorar nuestros servicios, y esperamos que considere brindarnos otra oportunidad para brindarle el servicio excepcional que se merece.

We deeply apologize for the unpleasant experience you encountered during your recent stay with us. Your feedback regarding the condition of our property and the behavior of our staff is extremely concerning and not reflective of the standards we aim to uphold.We take cleanliness and maintenance very seriously, and we are actively addressing the issues you mentioned with our housekeeping and maintenance teams to ensure that they are promptly resolved. Additionally, we will be providing additional training to our staff to ensure that all guests are treated with the utmost respect and professionalism.Your feedback is invaluable to us as it helps us identify areas for improvement, and we are committed to taking the necessary steps to prevent similar issues from occurring in the future.We sincerely apologize for any inconvenience or discomfort this may have caused you.

Thank you for sharing your feedback with us regarding your recent stay. We sincerely apologize for any inconveniences you experienced during your time with us.We understand the importance of accurate advertising and regret any discrepancies between what was advertised and what was provided during your stay. Your concerns regarding the coffee amenities and the functionality of the TV remote have been duly noted, and we will address these issues promptly to ensure a more seamless experience for our guests in the future.We apologize for any frustration caused by the lack of assistance from our reception staff regarding pay movies. We will use your feedback as a training opportunity to ensure that our team members are knowledgeable and able to assist guests with all inquiries and requests.Your feedback is invaluable to us, and we appreciate the opportunity to improve our services based on your experience.

Thank you for sharing your feedback with us. We appreciate your honesty and value your input.We're glad to hear that you found aspects of your stay satisfactory, but we also acknowledge that there may have been areas where we could have improved to make your experience even better.If there are any specific details or suggestions you would like to share with us regarding your stay, we would greatly appreciate it as it would help us identify areas for enhancement.We hope to have the opportunity to welcome you back in the future and provide you with an improved experience that exceeds your expectations.

Gracias por tomarse el tiempo de compartir su experiencia con nosotros. Lamentamos sinceramente los desafíos que enfrentó durante su estadía.En primer lugar, ofrecemos nuestras disculpas por cualquier mala educación encontrada por parte de nuestro personal. Brindar un servicio excepcional a todos nuestros huéspedes, independientemente del idioma que hablen, es de suma importancia para nosotros. Abordaremos este asunto con nuestro equipo para asegurarnos de que cada huésped se sienta bienvenido y respetado.Además, le pedimos disculpas por el descuido en la limpieza de su habitación durante su estadía de 8 días. Esto no cumple con nuestros estándares de servicio y le agradecemos que nos lo informe. Tenga la seguridad de que revisaremos nuestros procedimientos de limpieza y nos comunicaremos con nuestro equipo de limpieza para evitar este tipo de descuidos en el futuro.Sus comentarios son invaluables para nosotros y estamos comprometidos a realizar las mejoras necesarias para mejorar la experiencia de todos nuestros huéspedes.