Hello Itsuki,Thank you for your kind feedback and rating.

Thank you for the 8/10 rating! The odd smell was probably from the residual ozone we use to sanitize each room.

Dear Manabu, Thank you for your comments. Ever since the pandemic, restaurants have very different schedules and is almost immposible to find a restaurant/room service open past 11P at night. Thank you for staying with us and domo arigato gozaimasu.

Thank you for choosing to stay with us for your trip to San Francisco, and for taking the time to review our property. We are glad you enjoyed your stay. Take care and we hope to see you again soon!

I am sorry to hear about the inconvenience that you had about the water issue during the time you were with us. We hope you will choose Kensington Park Hotel in Union Square for your future visit in San Francisco. Thank you for staying with us

Hello Patrizio,Thank you for sharing your experience! We're thrilled to hear that you found our staff friendly and accommodating. Providing a map with personalized recommendations is just one way we strive to enhance your stay and make exploring the city easier for our guests. It's great to know that our central location near Union Square and Market Street worked well for your sightseeing plans, with attractions like Pier 33 and 39, Little Italy, and Chinatown within easy reach. We're delighted that you enjoyed the views from your room and had a comfortable rest in our beds. We appreciate your recommendation and hope to welcome you back soon for another enjoyable stay!

Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

Hello Jason,Thank you for taking the time to give us your feedback of your recent visit with us. We are pleased to read that you had a good visit to SF and at the Kensington Park Hotel. Please keep us in mind on your next SF visit.

Hello Glenn, thank you for your review. We hope to welcome you back, soon!

Hello Glenn,Thank you for your valuable and candid feedback. I apologize for the inconvenience of our elevators being down. We tried very hard to keep at least one of the 2 elevators operating and I know there were long waits. Again,apologies for issues you experienced.

Hi Brooklyn. thank you for your Review.

Hi Kyunghwa,Thank you for your feedback and excellent rating! Yes, our building celebrates 100 years this year and reflects the charm of old San Francisco. I am happy to hear that the staff here at the hotel made your visit special. Thank you!

Hi Abraham,Thank you for your feedback. I checked with maintenance and they changed your showerhead after learning that it was not functioning properly. Our sincerest apology, as we should have caught that problem prior to your arrival. Glad to hear that you enjoyed our central location to all things San Francisco. Again, thank you for your feedback.

Hello Kambiz,It sounds like you had some disappointing experiences with your hotel room. Small rooms without natural light can feel cramped and unwelcoming. The tap water is your room is safe to use in the coffee/team maker in your room. Have you considered sharing your feedback with the hotel management while you were here? We would have appreciated the opportunity to address these issues which I have shared with various managers here. Our apologies for not meeting your expectations.

Hello Eric,While we are pleased to hear that you liked our location, I am sorry that you and your family had a less than enjoyable time in your guestroom. I have shared your comments with our Housekeeping and Maintenance to address these issues so future guests will have a more positive experience. Thank you for your candid feedback and again our apologies.

Hello Naomi,Thank you for your kind comments and great rating. Hope to see you again.

Hi Steven,Thank you for your feedback on Amy and Manfred at the Front Desk. They are awesome with all of our guests and I am so happy that they made you feel welcome the moment you arrived.. I will definitely share your comments with them. Hope to see you again on your next SF visit.

Hello Donna,Thank you for your kind words and wonderful rating. I will share your comments with the team here as they all work very hard to ensure all our guests have a great experience while staying here. Again, thank you and hope to see you again!

Hi Laurie,Thank you for taking the time to give us your feedback. We are so fortunate to have such a wonderful live theater in our building and so glad that you took advantage of this opportunity to see a world premiere performance! Thanks for the 5 Star rating,,,,you are the Best!

Dear Kara,Thank you for choosing to stay with us and for taking the time to share your feedback! We're thrilled to hear that you had a wonderful experience during your visit and that you found our hotel to be excellent.Our team takes great pride in providing exceptional service and a comfortable environment for our guests, so your kind words mean a lot to us. We're glad you enjoyed your stay, and we look forward to welcoming you back on your next visit to San Francisco!

Hello Hicham,Thank you for your feedback and rating. Please let us know if there were any issues that we need to address. Again, thank you for your feedback .

Hi Aura Marina,Thank you for taking the time to give us your feedback and the great rating of your visit to San Francisco and the Kensington Park Hotel. We hope to see you again on your next SF visit!

Hi Mauricio,Thank you for your kind words and great rating! We are so happy to hear that you enjoyed your visit to San Francisco and our hotel. We wish you a Happy Holiday time and hope to see you again!

Hello Michael,Thank you for your comments and feedback of your recent visit to Sab Francisco. We wish you Happy Holidays and hope to see you again!

Hi Preston,Thank you for taking the time.to give us your feedback and comments. We are so pleased to read that you enjoyed your visit to San Francisco and at our hotel. I will definitely share your wonderful comments and 5 Star rating with the team here! Thank you and have a wonderful Holiday Season!

Hi John,Thank you for the great comments and 5 Star rating! We are very pleased that you enjoyed your stay here in San Francisco and look forward to welcoming you back!

Hi Carolyn,Thank you for taking the time to give us your feedback and awesome rating! Wishing you a wonderful Holiday Season and hope to see you again !

Hi Rose,Thank you for the kind comments and the awesome rating!

Thank you for staying with us at Kensington Park Hotel. We are very happy to hear that you had a great experience and enjoyed your stay. We hope to see you again during your future visits to San Francisco. Thank you for sharing your experience with us!

Hi Rachel,Thank you for the awesome rating! Hope we see you again on your next San Francisco visit.

Hi Emily,Thank you for posting and sharing your wonderful rating from your brief visit to San Francisco and the Kensington Park Hotel Union Square! Hope to see you again.

Hi Lana,Thank you for the wonderful rating and comments! Hope to see you again!