外観

イン オン ブロードウェイの口コミ

2.5 out of 5
イン オン ブロードウェイ
2201 Van Ness Avenue, San Francisco, CA

口コミ

8.4

とても良い

評価 10 - 267 件の口コミ中 123 件が非常に良い" "
評価 8 - 267 件の口コミ中 80 件が良い" "
評価 6 - 267 件の口コミ中 44 件が普通" "
評価 4 - 267 件の口コミ中 9 件が不満" "
評価 2 - 267 件の口コミ中 11 件が非常に不満" "

8.8/10

清潔度

8.6/10

スタッフとサービス

7.6/10

設備とサービス

8.0/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

10/10 (非常に良い)

Yasuhiro

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Front deskからの返信 (投稿日 : 2024 年 5 月 18 日)
Thanks for choosing our property.

10/10 (非常に良い)

tomoko

2023 年 12 月に 1 泊滞在
Customer Care Teamからの返信 (投稿日 : 2024 年 1 月 19 日)
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 (非常に良い)

Shunpei

2023 年 12 月に 5 泊滞在
Customer Care Teamからの返信 (投稿日 : 2023 年 12 月 21 日)
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 (普通)

Letitia

家族旅行
良かった点 : 清潔度
Its all right. Newly removated should have renovated AC too.
2024 年 5 月に 1 泊滞在

6/10 (普通)

Sandrine

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Logement mal insonorisé mais spacieux recent et propre
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Maria

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean rooms.
2024 年 5 月に 1 泊滞在

8/10 (良い)

Anke

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Renovierte Zimmer.- sauber und ordentlich! Relativ laut durch Straßennähe! Für kurz Aufenthalte super!
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

walter

良かった点 : 清潔度
2024 年 5 月に 2 泊滞在
Customer Care Teamからの返信 (投稿日 : 2024 年 5 月 25 日)
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 (非常に良い)

Haskel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
Customer Care Teamからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

2/10 (非常に不満)

Kiana

気になった点 : スタッフとサービス
2024 年 3 月に 1 泊滞在
Customer Care Teamからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

6/10 (普通)

Wayne

Customer Care Teamからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 (非常に良い)

Cesar

良かった点 : 清潔度
2024 年 4 月に 3 泊滞在
Customer Care Teamからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 (普通)

Seth

カップルで旅行
気になった点 : 設備とサービス、施設のコンディションと設備
Wish I did some more research before finalizing my booking. For the price we payed, it was okay.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Astrid

2024 年 4 月に 1 泊滞在
Customer Care Teamからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 (良い)

Matthew

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The apartment was stunning. Clean, modern and spacious, with more than enough room for our family of 6. Decent views and pretty central to everything we wanted to do in San Fran. We have stayed in multiple hotels on our extended overseas holiday and this was the best in terms of presentation, space and ambience.
2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Allan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was very helpful nice and accommodating
2024 年 4 月に 1 泊滞在

8/10 (良い)

Lynsee

2024 年 4 月に 1 泊滞在
Customer Care Teamからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 (非常に良い)

CARLOS NORBERTO

2024 年 4 月に 4 泊滞在
Customer Care Teamからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 (非常に良い)

Jose

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rooms whit space for big family and close to transportation
2024 年 4 月に 1 泊滞在

8/10 (良い)

Rufina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Customer Care Teamからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

4/10 (不満)

Connor

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
A bit run down and my room smelled heavily of cleaning fluid when I first got there and didn’t have enough ventilation to air out easily. The room itself is nice enough.
2024 年 4 月に 1 泊滞在

8/10 (良い)

Dustin

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
Great above ground and the room, but the parking structure was creepy people outside and screaming at the gate trying to open it ay 1am when we got there and it took forever for the guy to come to the window. There were videos of camras behind him but if your not watching it (which he vanished after we cjecked in) why even have them
2024 年 4 月に 2 泊滞在

6/10 (普通)

Nashmarie

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス
There is too much noise durning the night.
2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Esteven

2024 年 4 月に 1 泊滞在
Customer Care Teamからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 (普通)

Ainaz

家族旅行
Thanks for hosting us!
2024 年 4 月に 3 泊滞在

8/10 (良い)

Rosio

家族旅行
良かった点 : 清潔度
Nice size for a family. Decent price and good neighborhood. We enjoyed it as a family.
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Paula

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was great just be careful parking in basement that downhill will always scrape the bottom of your vehicle, not a lot of parking besides that staff are friendly and rooms are really clean and comfortable
2024 年 3 月に 2 泊滞在

8/10 (良い)

Benjamin、Fescamps

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
good hotel, very friendly and smiling staff. the rooms are quite large. Only small problem, quite noisy when other guests walk into the room from above.
2024 年 3 月に 4 泊滞在

10/10 (非常に良い)

Renee

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Great
2024 年 3 月に 3 泊滞在

8/10 (良い)

Raúl

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Esta bien
2024 年 3 月に 1 泊滞在

6/10 (普通)

April

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Customer Care Teamからの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 (非常に良い)

ARNULFO

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly & helpful staff
2024 年 3 月に 3 泊滞在

8/10 (良い)

Jen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Service was great
2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

April

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff was amazing! 10/10 loved my stay!!
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Marina

2024 年 3 月に 1 泊滞在
Customer Care Teamからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 (非常に良い)

Jacob

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Will be returning in the summer because it was such a convenient and easy stay
2024 年 3 月に 2 泊滞在

8/10 (良い)

Marianne

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Definitely appreciated the free parking on site and all the restaurants in easy walking distance.
2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

Ayana

2024 年 3 月に 2 泊滞在
Customer Care Teamからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 (普通)

Timothy

良かった点 : スタッフとサービス
2024 年 2 月に 1 泊滞在
Customer Care Teamからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

8/10 (良い)

NICOLAS

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Customer Care Teamからの返信 (投稿日 : 2024 年 3 月 6 日)
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 (良い)

Theresa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was recently renovated. Property location was good and very convenient. Free parking was great. Walls were a little thin so we could hear a lot of street noise.
2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

miguel

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
One Nighter
Friendly service
2024 年 2 月に 1 泊滞在
Customer Care Teamからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Miguel, thank you for choosing our hotel for your stay and for taking the time to share your experience. We are delighted to hear that you received friendly service during your time with us. Providing exceptional service is a top priority, and we are thrilled that our team made a positive impact on your visit. Your kind words motivate and inspire us to continue delivering the best hospitality possible. We look forward to the pleasure of welcoming you back on your next visit.Warm Regards,Guest Experience TeamInn on Broadway

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Newly renovated hotel!
The rooms are spacious and clean. Most of the rooms are renovated and they are really awesome. Some areas are still to be renovated. Ignore the outdated google review prior to renovation. Hotel is near Powell-Hyde cable car line and other public transportation options. With the free parking option this is a great bargain for the price.
2024 年 2 月に 3 泊滞在
Customer Care Teamからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear guest, thank you for choosing our hotel and sharing your positive experience. We're thrilled to hear that you enjoyed our spacious and clean rooms, and we appreciate your understanding regarding the ongoing renovations. It's fantastic that you found our location convenient with easy access to public transportation, especially the Powell-Hyde cable car line. We're delighted to offer free parking as part of our commitment to providing value to our guests. We look forward to welcoming you back for another enjoyable stay.Warm Regards,Guest Experience TeamInn on Broadway

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Customer Care Teamからの返信 (投稿日 : 2024 年 2 月 27 日)
Dear guest, thanks for your positive and generous rating. We feel glad to know that your time with us was great, and we look forward to hosting you soon! Warm Regards,Guest Experience TeamInn on Broadway

8/10 (良い)

Isabelle

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bien situé
Hôtel bien situé. Environnement safe. Les chambres donnant sur la rue peuvent être bruyantes mais l'hôtel se situant en centre ville, c'est un peu normal. Solution de petit déjeuner à 10 mn à pied. Conforme à ce qu'on attend d'un hôtel de cette gamme.
2024 年 2 月に 2 泊滞在
Customer Care Teamからの返信 (投稿日 : 2024 年 2 月 27 日)
Dear Isabelle, Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you appreciated our well-located hotel in a safe environment. We understand that city-center locations can come with some street noise, and we appreciate your understanding. Your comment about the breakfast solution being 10 minutes away has been noted, and we will explore options to enhance our on-site breakfast offerings. We value your feedback, and it helps us strive for continuous improvement. We look forward to welcoming you back and providing you with an even better experience in the future.Warm Regards,Guest Experience TeamInn on Broadway

10/10 (非常に良い)

Sophie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Spacious and clean !
The room was spacious and clean. Very comfortable. Great location. Street noise didn't bother me. I highly recommended.
2024 年 2 月に 7 泊滞在
Customer Care Teamからの返信 (投稿日 : 2024 年 2 月 27 日)
Dear Sophie, thank you for your glowing review! We're thrilled to hear that you found our room spacious, clean, and very comfortable. It's fantastic to know that our great location added to the overall positive experience of your stay. Your recommendation means a lot to us, and we would be honored to welcome you back for another outstanding visit whenever your travels bring you to the area.Warm Regards,Guest Experience TeamInn on Broadway

10/10 (非常に良い)

Clarisa

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Customer Care Teamからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 (非常に良い)

Fiorella

2024 年 2 月に 5 泊滞在
Customer Care Teamからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 (普通)

carlos c l

家族旅行
気になった点 : スタッフとサービス
PESSIMO ATENDIMENTO
Hotel bem localizado , quartos reformados confortaveis e de boa qualidade. Pessimo atendimento dos colaboraores da recepcao , que na maior parte do tempo fica fechado. Atendimento grosseiro . Tive a impressao que estava de favor no hotel. Nao recomendo.
2024 年 2 月に 3 泊滞在
Customer Care Teamからの返信 (投稿日 : 2024 年 2 月 21 日)
Hi carlos,Thank you for sharing your experience with us. While we're pleased to hear that you found our hotel's location convenient and enjoyed our comfortable, renovated rooms, we're deeply disappointed to learn of the issues you encountered with our reception staff. Providing exceptional service is paramount to us, and we sincerely apologize for the lack of professionalism and attentiveness you experienced. We take your feedback seriously and will address this matter promptly with our team to ensure that all guests receive the courteous and welcoming service they deserve. We appreciate your honesty and regret that we fell short of your expectations. Should you reconsider, we would be grateful for the opportunity to make amends and provide you with the outstanding stay you deserve.Warm Regards,Guest Experience TeamInn on Broadway

10/10 (非常に良い)

Yunus

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Customer Care Teamからの返信 (投稿日 : 2024 年 2 月 21 日)
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team