Thank you for 4 stars, I hope you enjoyed your stay with us.
8/10 (良い)
ATSUKO
2024 年 4 月 4 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
ATSUKO
2024 年 3 月に 2 泊滞在
Pukuからの返信 (投稿日 : 2024 年 4 月 7 日)
Thank you for the 4 stars, I hope you loved your stay with us.
8/10 (良い)
Tetsuya
出張
2024 年 2 月 9 日
良かった点 : 施設のコンディションと設備、客室の快適度
Tetsuya
2024 年 1 月に 7 泊滞在
Hotel Zephyrからの返信 (投稿日 : 2024 年 3 月 4 日)
Dear Tetsuya,Thank you for staying with us. We're so delighted you enjoyed your time and we hope to see you again next time you're in San Francisco Fisherman’s Wharf!Cheers,Joyce YunGeneral ManagerHotel Zephyr San Francisco
10/10 (非常に良い)
HUIYING
2024 年 1 月 31 日
HUIYING
2024 年 1 月に 4 泊滞在
Pukuからの返信 (投稿日 : 2024 年 3 月 21 日)
We are glad you enjoyed your stay with us, we look forward to seeing you again.
8/10 (良い)
Hirokazu
出張
2023 年 12 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hirokazu
2023 年 12 月に 6 泊滞在
Hotel Zephyrからの返信 (投稿日 : 2023 年 12 月 21 日)
Thank you for staying with us. We're so delighted you enjoyed your time and we hope to see you again next time you're in San Francisco Fisherman’s Wharf!Cheers,Joyce YunGeneral ManagerHotel Zephyr San Francisco
10/10 (非常に良い)
MISATO
2023 年 10 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
MISATO
2023 年 10 月に 6 泊滞在
Kyleからの返信 (投稿日 : 2023 年 10 月 11 日)
Greetings Misato,Thank you for your review and I am happy to hear that you enjoyed your stay with us! I hope that you got to take some great photos of our neighborhood and city and that you have a safe trip back home.
10/10 (非常に良い)
Ben
カップルで旅行
2024 年 5 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good place for easy access to the waterfront and fishermans wharf.
Hotel itself is quite fresh and modern - courtyard area out the back with fire pits is great for a few beers.
Sound proofing between rooms is not great nor is the 1” gap underneath the door to the hallway so you can hear absolutely everything that is going on all night.
Overall we enjoyed our stay. Recommend for a short stay with easy access to the good places
Ben
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
John
小さなお子様連れの家族旅行
2024 年 5 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place
John
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
Robert
小さなお子様連れの家族旅行
2024 年 5 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice and convenient to walk around the pier. Fun games activities for the whole family. Overall it’s a nice place I would come back again.
Robert
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
Felipe
2024 年 5 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean environment
Felipe
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Felipe,Thank you for choosing Hotel Zephyr San Francisco! We're glad our attention to cleanliness impressed you, and we invite you to stay with us again the next time you're in the area.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco
10/10 (非常に良い)
Jose
家族旅行
2024 年 5 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a great hotel near pier 39. Rooms are spacious and parking at hotel was a plus. Definitely worth it
Jose
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Jose,We're delighted you enjoyed your stay at Hotel Zephyr San Francisco! It's great to know that our spacious rooms, convenient location, and onsite parking added to your experience. The next time you're in town, please come see us again.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco
8/10 (良い)
Donald
カップルで旅行
2024 年 5 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great proximity to Fisherman’s wharf. Distance from parking to room can be 200 yards.
Donald
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Donald,It was a pleasure to host you at Hotel Zephyr San Francisco. It's terrific you loved our location near popular spots in San Francisco, like Pier 39 and Ghirardelli Square. Safe travels, and come back again!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco
10/10 (非常に良い)
Maderline
家族旅行, 小さなお子様連れの家族旅行
2024 年 5 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Went to SF with my 2 daughters. It was a quick walk to the pier. Our room view was amazing! Great stay.
Maderline
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Maderline,Thank you for sharing your experience. We're delighted you and your daughters enjoyed our convenient location and fantastic views. It’s lovely to hear you had a great stay, and we look forward to welcoming you back for another memorable visit!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco
8/10 (良い)
Grace
2024 年 5 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Grace
2024 年 5 月に 7 泊滞在
10/10 (非常に良い)
Kristen
家族旅行
2024 年 5 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We enjoyed the Hotel Zephyr.
Kristen
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Kristen,We strive to provide an enjoyable experience for our guests, and we're thrilled that we could meet your expectations. It would be a pleasure to welcome you back for another wonderful stay.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco
10/10 (非常に良い)
Norman
2024 年 5 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Tolles Hotel in perfekter Lage zu Pier39 und Cablecar.
Norman
2024 年 5 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Norman,It was such a pleasure to welcome you to Hotel Zephyr San Francisco! Location is one of the most important aspects of a trip, so we’re glad you could experience all the convenience ours affords our guests. Thank you for your perfect rating, and we hope you return soon.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco
10/10 (非常に良い)
steve
家族旅行
2024 年 5 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
parking was a bit tight
steve
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Steve,Thank you for your five-star review! We're delighted you enjoyed your stay, and we understand your comments about the tight parking. We look forward to welcoming you back to Hotel Zephyr San Francisco for another great experience in the future.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco
6/10 (普通)
Leopoldina
家族旅行
2024 年 5 月 22 日
Proximity to Fisherman’s Ward.
Leopoldina
2024 年 5 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Leopoldina,Thank you for staying with us and taking a moment to let us know about your experience. We are pleased our hotel's ideal location near Fisherman's Wharf worked well for your needs. If you should ever have questions or concerns during your visit, please do not hesitate to reach out to one of our helpful team members. Again, thank you for visiting, and we hope to welcome you back the next time you are in San Francisco for an experience worthy of a perfect rating.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco
6/10 (普通)
Samuel
カップルで旅行
2024 年 5 月 21 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス
The location is okay especially if you have children as there is a lot for them to do on the property. However on arrival I was not given the smores kit until I had an issue with the room I was given and it was given as a sorry and over my stay I heard them give out water bottles but not that they was refill stations but how much they charge for more. I was given a dirty room that had such a bad chemical smell it burned our eyes, then was given a room that also was not properly cleaned. I was given an upgraded room but it wasn't much better than the one I had booked. Overall if you are looking for a tourist spot this would fit you, the unlimited coffee and tea was a plus but be sure you get the amenities as I overheard different replies to travelers over the course of the 4 days I stayed. Very close to the wharf and a good location to branch out to the rest of the city. Definitely a tourist hotel though, and definitely could use some consistency in telling guests what is offered ie the discounts around the property on the Zepher walk if you are a hotel guest
Samuel
2024 年 5 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Samuel,Thank you for your detailed feedback. We're glad you found our location convenient. We're concerned about the inconsistencies you experienced, including the room cleanliness and communication regarding amenities and refill stations. Your insights are valuable, and we'll address these issues to improve our guest experience. We hope to provide a more consistent and pleasant stay on your next visit.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco
8/10 (良い)
Rob
家族旅行
2024 年 5 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It’s nice and clean. Rooms are small but how much are you actually there. Not really any other amenities but don’t really need much given all there is to do around but a small continental breakfast would be nice. Leaning staff was exceptional and trustworthy. My wife dropped a diamond ear ring. The cleaning lady found it and returned it to us.
Rob
2024 年 5 月に 6 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Rob,Thank you for sharing your thoughts with us. We are glad that you appreciated our team members as we prioritize customer experience and satisfaction, and your review reaffirms the hard we put in every day. In addition to your satisfaction, we will be sure to share your feedback with our team for improvement purposes. It was a pleasure having you as a guest, and we look forward to welcoming you back. Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco
10/10 (非常に良い)
David
家族旅行
2024 年 5 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We enjoyed the decor. The bed was extremely comfortable. The location made it so easy to experience Pier 39 and use the Big Bus Tours. The concierge was very helpful.
David
2024 年 5 月に 4 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear David,Your perfect rating and kind words keep us going strong. Thank you for highlighting our convenient location, attentive service, and all the comfort we provide our guests. We look forward to welcoming you back to Hotel Zephyr San Francisco soon. Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco
8/10 (良い)
Gan、Burbank
出張
2024 年 5 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was pretty good hotel.
Gan
2024 年 5 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Gan, Thank you for your feedback. We're pleased to hear you had a good experience at Hotel Zephyr San Francisco. We look forward to welcoming you back for an even better stay next time.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco
10/10 (非常に良い)
Fabian
グループ旅行
2024 年 5 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved it, clean and in a perfect location
Fabian
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Fabian,It was such a pleasure to welcome you to Hotel Zephyr San Francisco! We're thrilled our fantastic location suited your needs well, and we appreciate you mentioning our impeccable accommodations. Thank you for your perfect rating, and we hope to welcome you back soon!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco
8/10 (良い)
Carla、compton
家族旅行
2024 年 5 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel reservation does not include parking. Parking is $65.00 per night which is pretty expensive. Other than that, the hotel is in a great location and very nice. Coffee was good
Carla
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Carla,Thank you for providing your review of Hotel Zephyr San Francisco. We appreciate you mentioning our great location and delicious coffee. Your feedback regarding parking is appreciated, as we attempt to provide convenience while being competitive. We look forward to you staying with us again in the future.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco
10/10 (非常に良い)
Cassandra
家族旅行
2024 年 5 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay! Very clean and so many amenities in the hotel
Cassandra
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Cassandra,We're thrilled you had a wonderful stay at our hotel. It's fantastic to know that you found our accommodations to be immaculate and appreciated the abundance of amenities available. We look forward to welcoming you back for another enjoyable visit!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco
10/10 (非常に良い)
Michele
家族旅行
2024 年 5 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent customer service
Michele
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Michele,Our amazing staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. The next time you're in the area, please come see us again at Hotel Zephyr San Francisco!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco
10/10 (非常に良い)
Robbyn
小さなお子様連れの家族旅行
2024 年 5 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved how close it is to pier 39, staff was amazing!
Robbyn
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Robbyn,Our strategic location sets us apart from the competition, and we're so glad you had the opportunity to enjoy San Francisco's many treats. We'll share your compliments with our awesome team, and we hope to see you back soon at Hotel Zephyr San Francisco.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco
10/10 (非常に良い)
Ines
2024 年 5 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Cool spot close to all the attractions
Ines
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Ines,Our location is perfect for those who want to make the most of their time in the area, and we're happy you enjoyed it. Thanks so much for your five-star review! We'd love to provide you with another comfortable and convenient stay at Hotel Zephyr San Francisco, and we look forward to your return.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco
10/10 (非常に良い)
Allee
カップルで旅行, 家族旅行
2024 年 5 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff, so much to do in the game rooms! The fire pits are a great touch, and its walking distance to pier 39.
Allee
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Allee,Thank you for taking the time to provide your review of Hotel Zephyr San Francisco. We are thrilled you had a fun-filled stay with us! We're delighted you enjoyed our friendly Z Team, the variety of activities in the game rooms, the cozy fire pits, and the convenient location near Pier 39. It's fantastic that these all helped make your experience one to remember. We look forward to welcoming you back again soon for another terrific time!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco
10/10 (非常に良い)
Jessenia Gómez
カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
2024 年 5 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Es hotel espectacular ,excelente servicio , excelente personal ,muy amables ,muy seguro ,buenas comida ,todo está al 100
10/10
Jessenia Gómez
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Jessenia,Thank you for your fantastic review! We're thrilled to receive a perfect score from you and appreciate your compliments on our service, staff, safety, and food. We look forward to continuing to provide you with a 100% excellent experience at Hotel Zephyr San Francisco on your future visits!
10/10 (非常に良い)
Marcus
グループ旅行
2024 年 5 月 10 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Super Hotel, große Zimmer, sehr gute Lage am Pier 39, deswegen aber etwas laut.
Marcus
Pukuからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for your 5 star review and thank you for staying with us, we hope you loved your stay. Looking forward to seeing you again.
8/10 (良い)
Manuel
2024 年 5 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Manuel
2024 年 5 月に 1 泊滞在
Pukuからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for 4 stars, I hope you enjoyed your stay with us, please give us an opportunity to serve you better next time you are in San Francisco.
8/10 (良い)
Brett
家族旅行
2024 年 5 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location on Fisherman's wharf.
Good to have gaming area and fireside seating in court yard
Brett
2024 年 5 月に 5 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Brett,Thank you for your feedback! We're glad you enjoyed our location and appreciated our gaming area and fireside seating in the courtyard. It's great to know these amenities enhanced your stay. It was a pleasure having you here, and we look forward to welcoming you back soon for another enjoyable visit!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco
10/10 (非常に良い)
Delia、Selma
グループ旅行
2024 年 5 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
View nice hotel for its proximity to pier 39. No breakfast but can make s’mores on firepit at night. Clean and comfortable rooms. It was pretty quiet when we stayed. Really enjoyed it would stay again.
Delia
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Delia,Thank you for taking the time to provide your review of Hotel Zephyr San Francisco. It sounds like the location near Pier 39 was perfect for exploring, and we are glad you found the rooms clean, comfortable, and peaceful. We look forward to you staying with us again soon.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco
8/10 (良い)
Fernando
カップルで旅行
2024 年 5 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing themed rooms, ultra clean, wonderful staff and the recreation area is great with many games; the only issue I find here, is that you have to pay for parking on top of what you already paid for.
Fernando
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Fernando,Thank you for your glowing review. We're happy to hear you enjoyed our accommodations, standards of cleanliness, team, and amenities. And while our parking fees are competitive for our area, we're grateful for your comments. It would be our sincere pleasure to welcome you back soon!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco
8/10 (良い)
Ashraf
家族旅行
2024 年 5 月 6 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Amazing Location, but the service is not that good, the room has no microwave, and no trash bags, the bathroom door was not working easily, and drainage is very slow. and during the daytime music is very loud and you can not open the balcony door.
Ashraf
2024 年 5 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Ashraf,We're sorry to hear about the issues you encountered during your stay. Your comfort and satisfaction are important to us, and it's disappointing to hear that we fell short of your expectations. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco
8/10 (良い)
T
2024 年 5 月 6 日
Not as nice as I was hoping for but still fun place
T
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear T,Thank you so much for the review. We are so glad you had fun, and we encourage you to reach out to us to let us know if there's anything we can do to add that extra start to your next visit. We hope to see you again soon.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco
8/10 (良い)
PEDRO
2024 年 5 月 6 日
良かった点 : スタッフとサービス、施設のコンディションと設備
Lo mejor que tiene es su ubicación.
PEDRO
2024 年 4 月に 5 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Pedro,Thank you so much for your review. Our property is located right on Fisherman's Wharf, offering unbeatable ocean views and a diverse scattering of dining, shopping, and attraction options all around us. We're so glad you enjoyed our location, and we hope to welcome you back soon to Hotel Zephyr San Francisco.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco
8/10 (良い)
Juan
家族旅行
2024 年 5 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location and hotel is very unique
All was great except the hard oversized pillow were hard to sleep with
Juan
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Juan,Thank you for your review, from all of us at Hotel Zephyr San Francisco. We are thrilled to hear you enjoyed our ideal location during your trip, though we regret to hear you did not enjoy our pillows. We hope we will see you again in the future.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco
10/10 (非常に良い)
DUC
2024 年 5 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The game was awesome for the kids
DUC
2024 年 3 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear DUC,Thank you for choosing Hotel Zephyr San Francisco! We're glad your kids enjoyed the game area, and we look forward to your next visit.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco
10/10 (非常に良い)
Mathieu
2024 年 5 月 4 日
Mathieu
2024 年 4 月に 4 泊滞在
10/10 (非常に良い)
Yoanna
2024 年 5 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Yoanna
2024 年 4 月に 4 泊滞在
Pukuからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for five stars, I hope you loved your stay with us.
10/10 (非常に良い)
Estrella
小さなお子様連れの家族旅行
2024 年 5 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Las instalaciones y el servicio muy bueno, lo único que se me hizo exagerado fue el cobro del estacionamiento!
Pero en general me encantó, las camas cómodas y las habitaciones Grandes!!
Estrella
2024 年 4 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Estrella,Thank you for your feedback! We're pleased to hear that you loved our comfortable beds and spacious rooms. We also appreciate your thoughts on the parking and will take them into consideration as we continuously seek to improve our guest experience. Our team is looking forward to welcoming you back for another five-star stay!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco
10/10 (非常に良い)
Christina
家族旅行
2024 年 5 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Definitely recommend this Hotel, next door to ihop, apple b’s is around the corner, arcade, museum, great location
Christina
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Christina,We’re delighted to hear about your recent experience with us, and we’re so pleased that you recommend us to your fellow travelers! It’s great to know that our fabulous location helped make your trip a memorable one. Thank you for taking the time to share your experience, and we look forward to welcoming you back soon!Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco
10/10 (非常に良い)
Lila
家族旅行
2024 年 5 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a bay view room which was great but half way through our stay there was no power in a large portion of the hotel we had to walk through to get to our room and no one explained to us why
Lila
2024 年 4 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 4 日)
Dear Lila,Thank you for taking the time to share your experience. We're glad you enjoyed the beautiful views, and we appreciate your patience with the power outage. This was outside our control and was restored as soon as possible. If your travels bring you back to the area, please come see us again.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco
10/10 (非常に良い)
Darryl、PORTERVILLE
家族旅行
2024 年 5 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location. Clean and very secorw.
Darryl
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 4 日)
Dear Darryl,Thank you for taking the time to provide your kind review of Hotel Zephyr San Francisco. We are delighted to know you loved our beautiful location and clean facility, all while providing a safe environment to enjoy it in. It would be an honor to host you again in the future.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco
10/10 (非常に良い)
Bernard
2024 年 5 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Bernard
2024 年 4 月に 4 泊滞在
Pukuからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for five stars, I hope you loved your stay with us.
8/10 (良い)
Lisa
家族旅行
2024 年 4 月 30 日
良かった点 : スタッフとサービス、施設のコンディションと設備
There were two dogs in the 2nd floor room next to the elevator. They barked and growled
Lisa
2024 年 4 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Lisa,We're grateful to have hosted you at Hotel Zephyr San Francisco. While we welcome furry family members, we are focused on creating a peaceful environment for all. Please reach out to our front desk with any noise concerns so we can address issues during your stay. We hope you had a pleasant experience with us in San Francisco otherwise. Our team would be honored to see you again. Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco
10/10 (非常に良い)
Kay
2024 年 4 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay no problems at all a very clean spacious room in walking distance to most places at fisherman’s wharf.
Kay
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Kay,We're thrilled to hear you had a great stay with us! It's wonderful that you found your room clean and spacious, and our location convenient for exploring Fisherman's Wharf. Thank you for choosing our hotel, and we can't wait to welcome you back for another fantastic experience.Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco
8/10 (良い)
Sara
2024 年 4 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good
Sara
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Sara,We're thrilled to hear you had an enjoyable stay with us! Thank you for choosing our hotel, and we look forward to welcoming you back for another great experience in the future. Warm Regards,Joyce Yun,General ManagerHotel Zephyr San Francisco