Recently renovated, this hotel was clean, quiet, comfortable, and everything worked. Basic rooms with fan, radiator, and window that opened for temperature control. Free WiFi, basic free TV channels, no bath, room on the smaller side (but not tiny, still room to move arround). Fruit, iced water, coffee, and a large selection of teas available near the lobby. No daily housekeeping, which suited us fine, but you can ask them to remove rubbish or replace towels if needed. Great location near Union Square, Macy's, cable car just outside, other public transport (buses, trains, trams) only a few steps away. Had a few issues with the card not allowing us entry to our room, but quickly resolved by staff. Bathroom floor constantly wet near shower, which is starting to damage new floor and skirting boards - a design fault that staff have been made aware of, will not affect your stay. We were in room 609, which is angled to face another guests window, so potential privacy issues - just remember to shut the blind. Enjoyed our stay and would stay again, great value property.