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ベイ サンフランシスコ トレードマーク コレクション バイ ウィンダムの口コミ

4 out of 5
ベイ サンフランシスコ トレードマーク コレクション バイ ウィンダム
50 8th Street, San Francisco, CA

口コミ

7.4

良い

評価 10 - 956 件の口コミ中 359 件が非常に良い" "
評価 8 - 956 件の口コミ中 212 件が良い" "
評価 6 - 956 件の口コミ中 163 件が普通" "
評価 4 - 956 件の口コミ中 116 件が不満" "
評価 2 - 956 件の口コミ中 106 件が非常に不満" "

7.8/10

清潔度

8.0/10

スタッフとサービス

6.8/10

設備とサービス

7.4/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、施設のコンディションと設備
2024 年 1 月に 4 泊滞在
Jacob Greathouseからの返信 (投稿日 : 2024 年 2 月 16 日)
So glad you enjoyed your stay. We look forward to hosting you again!

8/10 (良い)

Yukiyasu

出張
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
地下鉄の駅に近くて良いが、ホテル周辺の治安がやや悪い。 エレベーターが4台あるのに、1台しか稼働しておらず、エレベーターに乗るのに時間を要した。
2024 年 1 月に 4 泊滞在
Jacob Greathouseからの返信 (投稿日 : 2024 年 2 月 17 日)
Thank you for taking the time to provide feedback about your recent stay. I would like to apologies for not exceeding your expectations while staying with us. I will share your comments with my team so we can better ourselves. Again, my apologies and we look forward to servicing you in the future if your travel plans bring you back to San Francisco.

6/10 (普通)

Arisa

2023 年 9 月に 2 泊滞在
Fernando からの返信 (投稿日 : 2023 年 10 月 2 日)
Thank you for taking the time to provide feedback about your recent stay.I would like to apologies for not exceeding your expectations while staying with us.I will make sure to share your comments with my team as this is not who we are.Again, my apologies and we look forward to servicing you in the future if your travel plans bring you back to San Francisco.

8/10 (良い)

KIMIO

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
サンフランシスコでは価格もリーズナブルなのでまあまあ。近くに浮浪者が多かったり、レストランが少なくて不便だったり
Hotel Managementからの返信 (投稿日 : 2022 年 11 月 10 日)
Thank you for staying with us!

8/10 (良い)

Akina

出張
良かった点 : 清潔度、スタッフとサービス、客室の快適度
2022 年 9 月に 2 泊滞在
Jonathan からの返信 (投稿日 : 2022 年 9 月 23 日)
Hello, Thank you for choosing BEI Hotel during your visit to San Francisco.Have a great weekend and we look forward to seeing you in a near future.Kindly,Jonathan ArredondoAssistant Front Office Manager

10/10 (非常に良い)

rima

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 7 月に 3 泊滞在
BEI Teamからの返信 (投稿日 : 2022 年 8 月 13 日)
Hi Rima, thank you for the perfect score! we are delighted to hear you had a great stay with us! Take care.

8/10 (良い)

Masayuki

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
レセプションの方の対応など大変満足でした。
2022 年 7 月に 4 泊滞在
BEI Teamからの返信 (投稿日 : 2022 年 7 月 16 日)
Thank you for your review! safe travels ahead :)

10/10 (非常に良い)

Jimmy

家族旅行
良かった点 : 設備とサービス
Convince clean
2024 年 5 月に 1 泊滞在

6/10 (普通)

DeShawn

良かった点 : 清潔度、スタッフとサービス
The staff were very accommodating and friendly. We appreciated the filtered water machine.
2024 年 5 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for taking the time to review the BEI, DeShawn. We are truly pleased that you enjoyed your experience with us and hope to welcome you back soon!

4/10 (不満)

Cassandra

家族旅行
気になった点 : 清潔度
Room is dirty- chewing gum on headboard, stained carpet, bathtub dirty and poor drainage
2024 年 5 月に 1 泊滞在
Jacob Greathouseからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

4/10 (不満)

Dina

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This is not a 4 star hotel.
2024 年 5 月に 1 泊滞在
~ Dorianからの返信 (投稿日 : 2024 年 5 月 19 日)
Dina, we appreciate you taking the time to review the BEI Hotel. We strive to provide a memorable experience and appreciate your feedback to ensure that we continuously improve our guests' experience. We apologize that your stay fell short of our standards and sincerely hope that you'll give us another opportunity to better serve you when next you visit San Francisco..

10/10 (非常に良い)

Victor

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our room had a weird stench but nothing we couldn’t overcome!
2024 年 5 月に 1 泊滞在
~ Dorianからの返信 (投稿日 : 2024 年 5 月 19 日)
Thank you for taking the time to review the BEI, Victor. We are truly pleased that you enjoyed your experience with us and hope to welcome you back soon!

4/10 (不満)

Caroline

カップルで旅行, グループ旅行
気になった点 : スタッフとサービス
The hotel and especially the rooms are very basic. Not as pictured. The room is furnished very minimal and the carpets seem old and dirty. The hotel is situated in an area with a lot of homeless people. And the staff at the check out could have been more friendly.
2024 年 5 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 5 月 15 日)
Greetings Caroline,Thank you for taking the time to leave feedback on your stay. I am very sorry to hear you did not enjoy your stay. This is not typical experience our guests report, and I apologize your stay felt short. I do hope we see you again in the future for a better experience. Safe travels!

6/10 (普通)

Charlotte

良かった点 : 清潔度
2024 年 5 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for your feedback.Safe travels!

6/10 (普通)

Melissa

グループ旅行
良かった点 : スタッフとサービス、設備とサービス
Good value but very average stay. Had a few problems with our first few rooms (toilet leaking, strong cigarette smells, major stains on carpets, toilet not flushing correctly) and had to move rooms a few times until we got one that was OK. Hotel staff was very kind with helping us move to a different room to stay in. Overall it was good value (our reservation also included free parking) but definitely not my favorite stay in the city.
2024 年 5 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 5 月 15 日)
Hello Melissa,Thank you for taking the time to leave a review. We do hope to see you again next time your travels bring you to San Francisco. Be well,

8/10 (良い)

Sarah

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I was hoping it would be cleaner. Carpet was stained in several places and the remote had stuff (possibly food) encrusted onto the buttons. But the staff was nice and helpful. The area felt safe as well.
2024 年 4 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 5 月 15 日)
Greetings Shannon,Thank you so much for taking the time to leave a review! we are pleased to hear that you enjoyed your stay with us! take care!

2/10 (非常に不満)

Robert

良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The rooms were an absolute disaster, stain carpets, mold all over the bathrooms, because of poor ventilation, and generally not clean
2024 年 4 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 5 月 15 日)
Greetings Robert,Thank you for taking the time to leave feedback on your stay. I am very sorry to hear you did not enjoy your stay. This is not typical experience our guests report, and I apologize your stay felt short. I do hope we see you again in the future for a better experience. Safe travels!

10/10 (非常に良い)

Rob

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
great
2024 年 3 月に 3 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 5 月 15 日)
Greetings Rob,Thank you so much for taking the time to leave a review! we are pleased to hear that you enjoyed your stay with us! take care!

6/10 (普通)

Brandon

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
Apart from a poor checkin experience (didn’t talk much and swiped my credit card without telling me what I’m being charge or about incidentals) my room was next to the elevators and they need to be greased badly. It was so noisy that I had to sleep with the TV on. Getting comfortable after dinner and drinks, we had to leave the room and go down flights of stairs to evacuate the building and stand in the cold and rain while the fire department inspected. I did not enjoy this stay. I most likely won’t be returning to this hotel.
2024 年 4 月に 1 泊滞在
Jacob Greathouseからの返信 (投稿日 : 2024 年 4 月 14 日)
Thank you for taking the time review you experience. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you should you find yourself in the area again.

6/10 (普通)

Angela、Stockton

気になった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Jacob Greathouseからの返信 (投稿日 : 2024 年 4 月 14 日)
Thank you for your feedback! we wish you safe travels ahead!

10/10 (非常に良い)

Mohamed

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Jacob Greathouseからの返信 (投稿日 : 2024 年 4 月 14 日)
Glad you enjoyed your stay! Hope to do it all again.

2/10 (非常に不満)

Bijal、Sayreville

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Jacob Greathouseからの返信 (投稿日 : 2024 年 4 月 14 日)
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

2/10 (非常に不満)

al

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
There’s homeless filled in the area. The carpet is full of stains and the walls aren’t clean.
2024 年 4 月に 1 泊滞在
Jacob Greathouseからの返信 (投稿日 : 2024 年 4 月 14 日)
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

2/10 (非常に不満)

Nathan

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Downstairs looks fancy but our room was dirty, had dog pee by the AC, small things were breaking. Our truck didn’t fit in the parking garage so we had to park across the street in a different parking garage. This hotel was also in the hood! Scared it’s going to get broken into overnight.
2024 年 4 月に 1 泊滞在
Jacob Greathouseからの返信 (投稿日 : 2024 年 4 月 14 日)
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

8/10 (良い)

Joshua

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was great but was super confused when I wake up to someone opening my door while I’m sleeping and closing it after I said “hello?!?” But besides that the hotel was super clean and staff was super amazing. Definitely recommend
2024 年 3 月に 2 泊滞在
Jacob Greathouseからの返信 (投稿日 : 2024 年 4 月 14 日)
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

2/10 (非常に不満)

Albert

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 5 泊滞在
Jacob Greathouseからの返信 (投稿日 : 2024 年 4 月 14 日)
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

6/10 (普通)

Bin

家族旅行
気になった点 : 清潔度、設備とサービス
The sink was half clogged and the water drained very slowly . We have to turn off the water faucet after a few minutes for draining . The toilet had non-flushed tissue. Disappointed for this price. I paid $468 for two nights including $56 parking.
2024 年 3 月に 2 泊滞在
Jacob Greathouseからの返信 (投稿日 : 2024 年 4 月 14 日)
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

2/10 (非常に不満)

Jennifer

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Jacob Greathouseからの返信 (投稿日 : 2024 年 4 月 14 日)
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

6/10 (普通)

Kimberly

出張, カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
It was OK. The neighborhood is pretty crappy and the hotel has no amenities and probably needs new carpet. It’s just a weird place.
2024 年 3 月に 1 泊滞在
Jacob Greathouseからの返信 (投稿日 : 2024 年 4 月 14 日)
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

10/10 (非常に良い)

Vanessa

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved how the staff were so friendly!
2024 年 3 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 3 月 25 日)
Thank you for your feedback! we wish you safe travels ahead!

8/10 (良い)

Dennis

良かった点 : 清潔度
2024 年 3 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 3 月 25 日)
Thank you for your feedback! we wish you safe travels ahead!

2/10 (非常に不満)

Lai fong

気になった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 3 月 25 日)
Thank you for your feedback! we wish you safe travels ahead!

2/10 (非常に不満)

S

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 3 月 25 日)
Thank you for your feedback! we wish you safe travels ahead!

8/10 (良い)

Punam

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was within walking distance to the place my conference was held - California Institute of Integral Studies.
2024 年 2 月に 6 泊滞在
Jacob Greathouseからの返信 (投稿日 : 2024 年 3 月 13 日)
We are so pleased that you enjoyed your experience with us! We appreciate you taking the time to review the BEI Hotel and will share your feedback with our staff. We hope you'll stay with us again when next in San Francisco

10/10 (非常に良い)

Jose

2024 年 3 月に 1 泊滞在
Jacob Greathouseからの返信 (投稿日 : 2024 年 4 月 14 日)
Glad you enjoyed your stay! Hope to do it all again.

10/10 (非常に良い)

Hardy

2024 年 3 月に 2 泊滞在
Jacob Greathouseからの返信 (投稿日 : 2024 年 4 月 14 日)
Thank you for your feedback! we wish you safe travels ahead!

10/10 (非常に良い)

Craig

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Jacob Greathouseからの返信 (投稿日 : 2024 年 3 月 7 日)
We are so pleased that you enjoyed your experience with us! We appreciate you taking the time to review the BEI Hotel and will share your feedback with our staff. We hope you'll stay with us again when next in San Francisco

4/10 (不満)

rosaura

気になった点 : 清潔度、スタッフとサービス
2024 年 3 月に 1 泊滞在
Jacob Greathouseからの返信 (投稿日 : 2024 年 3 月 7 日)
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

10/10 (非常に良い)

Joseph

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Was pleased with my stay. Had a minor issue with the heater but maintenance came and took care of it in a timely manner and was very nice about it.
2024 年 3 月に 1 泊滞在
Jacob Greathouseからの返信 (投稿日 : 2024 年 3 月 7 日)
Glad to see all wrongs were righted in a timely manner for you Joseph. Please think of us should you be in the area again.

4/10 (不満)

Andres

気になった点 : 施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Jacob Greathouseからの返信 (投稿日 : 2024 年 3 月 7 日)
Thank you for taking the time to provide feedback about your recent stay. I would like to apologies for not exceeding your expectations while staying with us. I will share your comments with my team so we can better ourselves. Again, my apologies and we look forward to servicing you in the future if your travel plans bring you back to San Francisco.

8/10 (良い)

Francisco

2024 年 3 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 3 月 25 日)
Thank you for your feedback! we wish you safe travels ahead!

6/10 (普通)

Michelle

グループ旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Only one elevator was working, room was very basic with stains on the carpet, a lot of things were out of order (ice machine, vending machines, elevators)
2024 年 3 月に 1 泊滞在
Jacob Greathouseからの返信 (投稿日 : 2024 年 3 月 7 日)
Thank you for taking the time to provide feedback about your recent stay. I would like to apologies for not exceeding your expectations while staying with us. I will share your comments with my team so we can better ourselves. Again, my apologies and we look forward to servicing you in the future if your travel plans bring you back to San Francisco.

10/10 (非常に良い)

DOMINIQUE

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Place was nice. More working elevators would be great but the rooms were clean and the city view was great. Front desk staff was extremely helpful. There were some sketchiness going on outside so maybe onsite security would help with that.
2024 年 3 月に 1 泊滞在
Jacob Greathouseからの返信 (投稿日 : 2024 年 3 月 7 日)
Glad you enjoyed your stay Dominique. Please think of us again should you be in our neighborhood again.

8/10 (良い)

Tammy

2024 年 3 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 3 月 25 日)
Thank you for your feedback! we wish you safe travels ahead!

8/10 (良い)

Kim

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Jacob Greathouseからの返信 (投稿日 : 2024 年 3 月 7 日)
Glad you enjoyed your stay! Hope to do it all again.

8/10 (良い)

Michael

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
They’re clearly in the midst on some renovations but once completely done this place will be amazing. It was a nice stay overall but be aware that the location isn’t in the greatest neighborhood. Nevertheless, the hotel was great.
2024 年 2 月に 4 泊滞在
Jacob Greathouseからの返信 (投稿日 : 2024 年 3 月 7 日)
Thank you for your review Michael. We appreciate your time and feedback, hope to host you again.

4/10 (不満)

Lucas

気になった点 : スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 4 泊滞在
Jacob Greathouseからの返信 (投稿日 : 2024 年 3 月 7 日)
Sorry we failed to impress Lucas, We hope we have the opportunity to change your mind on the next visit.

10/10 (非常に良い)

Gio

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice place to stay
2024 年 2 月に 1 泊滞在
Jacob Greathouseからの返信 (投稿日 : 2024 年 2 月 26 日)
So glad you enjoyed your stay!

10/10 (非常に良い)

Claudia

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff is very friendly and goes above and beyond to be helpful.
2024 年 2 月に 2 泊滞在
~ Dorianからの返信 (投稿日 : 2024 年 2 月 19 日)
We are so pleased that you enjoyed your experience with us! We appreciate you taking the time to review the BEI Hotel and will share your feedback with our staff. We hope you'll stay with us again when next in San Francisco.

8/10 (良い)

Fei Li

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
On first glance the room look minimalist elegant. On further inspection it was just minimal. No robe, no full length mirror, and the mattress was so light weight that it tilted whenever my husband sat or lie on one side. Otherwise it seemed clean, although the rug had stains, and it was easy to regulate the temperature and there was sufficient lighting. It was a comfortable enough stay.
2024 年 2 月に 1 泊滞在
~ Dorianからの返信 (投稿日 : 2024 年 2 月 19 日)
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.