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1 ホテル サンフランシスコの口コミ

5 out of 5
1 ホテル サンフランシスコ
8 Mission St, San Francisco, CA

口コミ

9.2

とても素晴らしい

評価 10 - 230 件の口コミ中 163 件が非常に良い" "
評価 8 - 230 件の口コミ中 35 件が良い" "
評価 6 - 230 件の口コミ中 21 件が普通" "
評価 4 - 230 件の口コミ中 7 件が不満" "
評価 2 - 230 件の口コミ中 4 件が非常に不満" "

9.6/10

清潔度

9.2/10

スタッフとサービス

9.2/10

設備とサービス

9.4/10

施設のコンディションと設備

9.6/10

環境への配慮

口コミ

4/10 (不満)

Toru

2023 年 7 月に 1 泊滞在

8/10 (良い)

Devon

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The aesthetic is amazing, the decor and the service is impeccable. The staff varied in certain interactions I had. As someone who doesn't like to bother people, I found some staff to be extremely helpful whereas 2 seemed to be extremely snarky and rude. It was a wonderful stay in the areas of cleanliness, ambiance, and overall service. I found the stay to be very enjoyable and would highly recommend 1 Hotel's service to anyone that is interested in staying. The spa however was beyond expensive for the window of time allowed for services. There are 5 star spas that charge less than this one, the view is nice from the rooftop, however you will be spending up to 300 dollars for a 50 minute massage which isn't all that common at most places. Overall, 8.5/10 stay.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Keren

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The hotel Is great friendly staff and the rooms are beautiful and equipped with everything needed
2024 年 5 月に 1 泊滞在

4/10 (不満)

Susan

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Stephen

良かった点 : 施設のコンディションと設備
Lovely, knowledgeable, friendly personnel. The hotel itself is Quite special. All in all as close to perfect as can be in this imperfect world.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Shah

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Loved the hospitality of the staff.
2024 年 5 月に 1 泊滞在

6/10 (普通)

Jennifer

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Shawna Boydからの返信 (投稿日 : 2024 年 5 月 4 日)
Good Afternoon,Thank you for sharing your feedback with us. I am disappointed that your visit did not meet expectations and I would like the opportunity to speak to you further. You may reach me directly at shawna.boyd@1hotels.com and I look forward to speaking with you.Warm Regards,Shawna BoydDirector of Front Office

10/10 (非常に良い)

Eddy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent
2024 年 4 月に 1 泊滞在
Shawna Bからの返信 (投稿日 : 2024 年 5 月 4 日)
Good Afternoon, Thank you for sharing your positive review with us! We are so delighted that you enjoyed your stay, and we hope to welcome you back again soon. Warm Regards,Shawna BoydDirector of Front Office

10/10 (非常に良い)

Julia

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel in the best San Francisco location. Waterfront with amazing views. Very eco-friendly with excellent service. I got a wonderful massage on the property. The food was top-notch. 5 stars all around.
2023 年 8 月に 2 泊滞在
Shawna Bからの返信 (投稿日 : 2024 年 5 月 4 日)
Good Afternoon, Thank you for sharing your positive review with us! We are so delighted that you enjoyed your stay, and got to experience our wonderful amenities. We look forward to welcoming you back again soon!Warm Regards,Shawna BoydDirector of Front Office

8/10 (良い)

William

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Shawna Boydからの返信 (投稿日 : 2024 年 5 月 4 日)
Good Afternoon, Thank you for sharing your positive review with us! We are so glad to see that overall, you enjoyed your experience. If you have any further details you wish to share about your stay, please kindly reach out to me at shawna.boyd@1hotels.com.We hope to welcome you back again soon!Warm Regards,Shawna BoydDirector of Front Office

10/10 (非常に良い)

Harry

2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Ryan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A beautiful place to stay with a great location.
2024 年 4 月に 3 泊滞在
Shawna Bからの返信 (投稿日 : 2024 年 5 月 4 日)
Good Afternoon, Thank you for sharing your positive review with us! We are so delighted that you enjoyed your stay, and we hope to welcome you back again soon. Warm Regards,Shawna BoydDirector of Front Office

8/10 (良い)

Heather

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked it was New, upgraded hotel. Great food next door. View. I didn’t like the first two rooms given to me. Not at all what was described in my online booking for the price paid or photos.
2024 年 4 月に 1 泊滞在
Shawna Boydからの返信 (投稿日 : 2024 年 5 月 4 日)
Good Afternoon, Thank you for your review! We're delighted to hear that you enjoyed your stay with us, but do apologize that your first rooms did not meet expectations. I'm glad that we were able to find something that suited your needs and allowed you to enjoy the remainder of your stay. We look forward to welcoming you back soon!Warm regards,Shawna BoydDirector of Front Office

10/10 (非常に良い)

Patrick

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
High end property, fantastic staff
2024 年 1 月に 3 泊滞在
Shawna Boydからの返信 (投稿日 : 2024 年 5 月 4 日)
Good Afternoon, Thank you for your positive review! We're delighted to hear that you had such a great experience with us. We look forward to welcoming you back for another fantastic stay at 1 Hotel San Francisco very soon!Warm regards,Shawna BoydDirector of Front Office

10/10 (非常に良い)

Mary Onelia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Shawna Bからの返信 (投稿日 : 2024 年 5 月 4 日)
Good Afternoon, Thank you for sharing your positive review with us! We are so delighted that you enjoyed your stay, and we hope to welcome you back again soon. Warm Regards,Shawna BoydDirector of Front Office

10/10 (非常に良い)

Sandeep

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent hotel, enjoyed every part of our stay. Very clean and comfortable and staff, especially the concierge are amazing. Would highly recommend.
2024 年 4 月に 2 泊滞在
Shawna Boydからの返信 (投稿日 : 2024 年 5 月 4 日)
Good Afternoon, Thank you for your positive review! We're delighted to hear that you had such a great experience with us. It's fantastic that you were able to meet a few of our amazing team members and comfortably enjoy our spaces. We look forward to welcoming you back for another stay at 1 Hotel San Francisco very soon!Warm regards,Shawna BoydDirector of Front Office

10/10 (非常に良い)

Paul

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great stay!
2024 年 3 月に 1 泊滞在
Shawna Boydからの返信 (投稿日 : 2024 年 5 月 4 日)
Good Afternoon, Thank you for your positive review! We're delighted to hear that you had such a great experience with us. We look forward to welcoming you back for another fantastic stay at 1 Hotel San Francisco very soon!Warm regards,Shawna BoydDirector of Front Office

10/10 (非常に良い)

John

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Shawna Boydからの返信 (投稿日 : 2024 年 5 月 4 日)
Good Afternoon, Thank you for your wonderful review! We're delighted to hear that you had a great experience with us. We look forward to welcoming you back for another stay at 1 Hotel San Francisco very soon!Warm regards,Shawna BoydDirector of Front Office

10/10 (非常に良い)

Tetyana

2024 年 3 月に 4 泊滞在
Shawna Boydからの返信 (投稿日 : 2024 年 5 月 4 日)
Good Afternoon, Thank you for your positive review! We're delighted to hear that you had such a great experience with us. We look forward to welcoming you back for another fantastic stay at 1 Hotel San Francisco very soon!Warm regards,Shawna BoydDirector of Front Office

10/10 (非常に良い)

Vijay

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice ambience
2024 年 3 月に 1 泊滞在
Shawna Boydからの返信 (投稿日 : 2024 年 5 月 4 日)
Good Afternoon, Thank you for your wonderful review! We're delighted to hear that you had a great experience with us. We look forward to welcoming you back for another stay at 1 Hotel San Francisco very soon!Warm regards,Shawna BoydDirector of Front Office

10/10 (非常に良い)

Dave

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly people and great spot. Location is perfect for those that are afraid of sf. Rooftop unbelievable.
2024 年 3 月に 1 泊滞在
Shawna Boydからの返信 (投稿日 : 2024 年 5 月 4 日)
Good Afternoon, Thank you for your wonderful review! We're delighted to hear that you had a great experience with us. We're thrilled that you enjoyed our beautiful views and fantastic team members! We look forward to welcoming you back for another stay at 1 Hotel San Francisco very soon!Warm regards,Shawna BoydDirector of Front Office

10/10 (非常に良い)

Pasquale

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good
Shawna Boydからの返信 (投稿日 : 2024 年 5 月 4 日)
Good Afternoon, Thank you for your positive review! We're delighted to hear that you had such a great experience with us. We look forward to welcoming you back for another fantastic stay at 1 Hotel San Francisco very soon!Warm regards,Shawna BoydDirector of Front Office

10/10 (非常に良い)

Michael、Atascadero

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hip hotel in an excellent location directly across from Ferry Bldg. Lots of quality dining options in easy walking distance.
2024 年 2 月に 2 泊滞在
Shawna Boydからの返信 (投稿日 : 2024 年 5 月 4 日)
Good Afternoon, Thank you for your review! We're delighted to hear that you had such a great experience with us and were able to take advantage of our prime location. We look forward to welcoming you back soon for another fantastic stay!Warm regards,Shawna BoydDirector of Front Office

10/10 (非常に良い)

Salvador

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Customer service excellent
2023 年 12 月に 2 泊滞在
Shawna Boydからの返信 (投稿日 : 2024 年 5 月 4 日)
Good Afternoon, Thank you for your review! We're delighted to hear that you had such a great experience with us. We look forward to welcoming you back soon for another fantastic stay!Warm regards,Shawna BoydDirector of Front Office

10/10 (非常に良い)

fei

2024 年 2 月に 3 泊滞在
Shawna Boydからの返信 (投稿日 : 2024 年 5 月 4 日)
Good Afternoon, Thank you for your wonderful review! We're delighted to hear that you had a great experience with us. We look forward to welcoming you back for another stay at 1 Hotel San Francisco very soon!Warm regards,Shawna BoydDirector of Front Office

10/10 (非常に良い)

Mary Kay

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Lovely eco friendly
2024 年 2 月に 2 泊滞在
Shawna Boydからの返信 (投稿日 : 2024 年 5 月 4 日)
Good Afternoon, Thank you for your review! We're delighted to hear that you had such a great experience with us and enjoyed our sustainability features. We look forward to welcoming you back soon for another amazing stay!Warm regards,Shawna BoydDirector of Front Office

10/10 (非常に良い)

shaun

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Shawna Boydからの返信 (投稿日 : 2024 年 5 月 4 日)
Good Afternoon, Thank you for your review! We're delighted to hear that you had such a great experience with us. We look forward to welcoming you back soon for another fantastic stay!Warm regards,Shawna BoydDirector of Front Office

10/10 (非常に良い)

rocio

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
great eco-friendly facility. All staff was wonderful but the evening restaurant staff was not up to par with the good service provided for breakfast or front desk, guest rooms.
2024 年 1 月に 2 泊滞在
Shawna Boydからの返信 (投稿日 : 2024 年 5 月 4 日)
Good Afternoon, Thank you for your review! We're delighted to hear that you had such a great experience with us but do apologize that some of the service was not up to expectation. We appreciate your feedback so that we may improve in this area. Please reach out to me at shawna.boyd@1hotels.com so that we can make things right. I look forward to welcoming you back soon for an improved stay!Warm regards,Shawna BoydDirector of Front Office

10/10 (非常に良い)

Jason

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic location near the Embarcadero with an amazing view of the Bay Bridge! Beautiful, unique, and well appointed hotel with a strong eco-slant. They even incorporated live plants throughout and repurposed materials from the local area. Comfy bed and a nice bar! Highly highly recommend!! A favorite hotel now and I’ve been to many many luxury hotels around the world (at the risk of sounding extremely bougie) haha
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Miechaela、petaluma

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The front desk staff was great, the hotel felt clean and smelled great. The beds were comfortable too. I would stay here again for the price I paid. The room was offered at $399 but after resort fees and taxes it was $500. An average price for that area. But I did feel like everything else was way over priced. I was changed $11 for a bottle of water, the valet parking is $100 a night and 2 small lattes cost me $26. I didn’t like how that felt .
2024 年 1 月に 1 泊滞在

6/10 (普通)

Elieth

家族旅行
2024 年 1 月に 4 泊滞在

8/10 (良い)

Linda、San Mateo

2024 年 1 月に 1 泊滞在
Shawna Boydからの返信 (投稿日 : 2024 年 5 月 4 日)
Good Afternoon, Thank you for your review! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back soon!Warm regards,Shawna BoydDirector of Front Office

10/10 (非常に良い)

Rhonda

2024 年 1 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 5 泊滞在

10/10 (非常に良い)

Nathan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Overnight in the City
My wife and I love to stay at 1 Hotel in SF when we are in town. The location is unbeatable and we love the restaurant as well!
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

lourdes

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 6 泊滞在

6/10 (普通)

Asad

カップルで旅行
良かった点 : 清潔度
The hotel is good, but not worth the price of admission. The room is average at best. We ended up getting a room with a view of some astroturf and AC pipes. While that was bad on its own, the room wasn't anything to write about either. I wasn't satisfied with the value I got out of my money.

8/10 (良い)

Janeth

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Only complaint I had was check in was at 4pm but still had to wait an hour for my room to be ready. However the lobby was very comfortable and everything else was perfect.
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Sijun

2023 年 12 月に 2 泊滞在

10/10 (非常に良い)

WILLIAM

2023 年 12 月に 4 泊滞在

10/10 (非常に良い)

sophia

Nice and clean , with a nice view of the bridge and street
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Dagmar

2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Isaac

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 3 泊滞在

6/10 (普通)

Tatyana

良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス
Not a 5 star hotel
This is definitely not a 5 start hotel- way away from the standard. The floors have a mold smell. The butlers never asked for help to unload or load the bags to the car. The butlers would not open the doors per 1hotel standard routine, they would give you a look but not open heavy doors. The room was not checked prior arrival. The toilet crane was switched off, the shower drainage was clogged and water would cover your feet. The hotel is very compact and small overall but located in convenient location.
2023 年 12 月に 2 泊滞在

10/10 (非常に良い)

Rebecca

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在

10/10 (非常に良い)

Krystal

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property is very Zen and peaceful. Very beautiful and clean. Quiet and relaxing. Across from the pier. Nice place to stay would recommend 10/10. I would recommend a room with an ocean view. Its beautiful! All staff is amazing!
2023 年 12 月に 2 泊滞在

6/10 (普通)

Rachel

良かった点 : スタッフとサービス、客室の快適度
気になった点 : 清潔度
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Miyuki

2023 年 12 月に 1 泊滞在

8/10 (良い)

Howard

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Kristy

出張, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Love this place!
2023 年 11 月に 1 泊滞在