外観

ザ ウェスティン サンディエゴ ベイビューの口コミ

4 out of 5

口コミ

8.2

とても良い

評価 10 - 1001 件の口コミ中 539 件が非常に良い" "
評価 8 - 1001 件の口コミ中 226 件が良い" "
評価 6 - 1001 件の口コミ中 105 件が普通" "
評価 4 - 1001 件の口コミ中 59 件が不満" "
評価 2 - 1001 件の口コミ中 72 件が非常に不満" "

8.6/10

清潔度

8.4/10

スタッフとサービス

8.2/10

設備とサービス

8.4/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

10/10 (非常に良い)

Yasuhiro

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス
シーポートビレッジに行ってきた。 いろんなお店があり、散歩と買い物をたのしんだ。
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 12 日)
ヤスヒロ様、ウェスティン サンディエゴ ベイビューでのご滞在をお楽しみいただき、近隣のシーポート ビレッジもご利用いただけたとのこと、大変嬉しく思います。さまざまなショップを散策したり、のんびりと散歩を楽しんだりしていただければ幸いです。またのお越しを心よりお待ちしています。

6/10 (普通)

Nobuo

出張
良かった点 : 清潔度
Bay view side の部屋でも、bay が見れるとは限りません。
2023 年 8 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 9 月 5 日)
ノブオさん、お部屋からの眺めがご期待に添えなかったかもしれないことは承知しております。お客様のご意見に感謝し、お客様に可能な限り最高の宿泊施設を提供できるよう努めてまいります。ご宿泊をお選びいただきありがとうございます。

4/10 (不満)

??

出張, グループ旅行
良かった点 : 清潔度、設備とサービス
気になった点 : スタッフとサービス
At the time of stay, I wanted you to take care of registration of spg Number more.
2023 年 8 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 8 月 30 日)
We regret to hear about your experience related to the registration of your SPG number. Please rest assured that we always strive to assist our guests with such matters in a smooth and efficient way. Your feedback is valuable to us and it aids in refining our services. Thank you for bringing this to our attention.

10/10 (非常に良い)

SHIGEYUKI

良かった点 : 清潔度、施設のコンディションと設備
すごく良かったです。
2023 年 1 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2023 年 1 月 24 日)
茂幸さん、完璧な評価を共有していただきありがとうございます。ウェスティン サンディエゴ ベイビューでのご滞在をお褒めいただき、誠にありがとうございます。ウェスティン サンディエゴ ベイビューでは、どなたにもくつろいでいただけるよう願っています。アットホームな雰囲気を作り出すことが、まさに私たちが目指していることです!すぐに別の素晴らしい体験を共有できることを楽しみにしています!

2/10 (非常に不満)

Yasunori

グループ旅行
良かった点 : 清潔度
気になった点 : 客室の快適度
5泊したがルームサービスが入ったり入らなかったり、入ってもバスルームは髪の毛だらけ 洗面台はぬれた
2022 年 7 月に 6 泊滞在
Customer Serviceからの返信 (投稿日 : 2022 年 7 月 14 日)
靖典さん、フィードバックありがとうございます。 あなたが私たちとの経験に完全に満足していなかったと聞いて、私たちは失望しています。私たちはお客様に質の高いサービスと宿泊施設を提供することに専念しています。私たちがもっと良い仕事をすることができたとあなたが感じたことを知って残念ですが、私たちは将来あなたにもっと前向きな経験を提供できると確信しています。 私たちはあなたを再びホストし、私たちがここで知られるようになった素晴らしい経験をあなたに与えたいと思っています。

6/10 (普通)

Paul

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Nice room. Great views. Around the property was kinda sketchy at night
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Angelica

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was lovely. The breakfast was good. The beds were super comfy. Very close to the Santa Fe Depot which was nice.
2024 年 5 月に 1 泊滞在

8/10 (良い)

Jessica

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Loved the hotel and would stay again! Just wish they had drinks/snacks available for purchase and a nicer bartender. We had one day that we didn’t get cleaning services which was a disappointment.
2024 年 5 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 27 日)
Jessica, thank you for your kind words about The Westin San Diego Bayview! We're delighted to hear you enjoyed your stay and will consider your feedback regarding the drinks, snacks, and service. We apologize for any inconvenience you experienced with the room cleaning. Our team looks forward to welcoming you back soon!

10/10 (非常に良い)

Violeta

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean and great views
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 19 日)
Violeta, thank you for sharing your positive experience at The Westin San Diego Bayview. The team is delighted to hear you enjoyed the clean surroundings and stunning views. We're looking forward to welcoming you back soon!

10/10 (非常に良い)

Claudia

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful Hotel
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 14 日)
Claudia, thank you for highlighting the beauty of The Westin San Diego Bayview. We're delighted you had a positive experience, and we look forward to welcoming you back on your next visit!

10/10 (非常に良い)

MIGUEL

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Muy buen servicio y las instalaciones en perfectas condiciones
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 14 日)
Miguel, estamos encantados de leer tus maravillosos comentarios sobre The Westin San Diego Bayview. Agradecemos sus elogios por el excelente servicio y nuestras bien mantenidas instalaciones. Sus elogios realmente inspiran a los miembros de nuestro equipo a continuar ofreciendo el mejor servicio posible. ¡Esperamos ansiosamente su visita de regreso!

10/10 (非常に良い)

Andrea

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, clean, and friendly staff!
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 14 日)
Andrea, thank you for sharing your positive experience at The Westin San Diego Bayview. We're delighted to hear that our strategic location and cleanliness met your high expectations, and our team members were able to make your stay even more enjoyable. We can't wait for the opportunity to welcome you back in the future.

8/10 (良い)

Rudyard

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 11 日)
Rudyard, it's great to see your commendable rating for The Westin San Diego Bayview. We're delighted we could meet your expectations during your stay and we sincerely hope to have the pleasure of welcoming you back soon.

8/10 (良い)

Erica、Yuma

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Always very clean, comfortable beds and a safe place to stay while we are hanging out for a weekend
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 10 日)
Erica, thank you for appreciating the cleanliness, comfort and safety of The Westin San Diego Bayview. We're delighted your stays on your weekend getaways meet your expectations. Looking forward to serving you again for another enjoyable weekend.

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 7 日)
David, thank you for the perfect score! We at The Westin San Diego Bayview are thrilled to hear that your experience was excellent. We appreciate your feedback and look forward to welcoming you back in the future!

10/10 (非常に良い)

Robert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 1 日)
Robert, we sincerely appreciate the perfect score you gave The Westin San Diego Bayview on Expedia. The team is delighted to hear you had a wonderful stay with us. We are looking forward to your next visit to provide an equally exceptional experience.

10/10 (非常に良い)

Michele

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Loved this hotel and its location. All staff members were extremely nice and helpful. Dining was very good ! Happy hour was a nice touch. Just wish parking was not so expensive but will definitely stay there again.
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 29 日)
Michele, it's wonderful to hear that you loved your stay at The Westin San Diego Bayview, and especially enjoyed our prime location. We're delighted that our team members could assist you effectively and that you found our dining experience up to par. We understand your comments about parking and appreciate your feedback. We truly look forward to welcoming you back in the future.

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 29 日)
Michael, it's fantastic to see a perfect rating for The Westin San Diego Bayview! Your support means a lot to us, and we sincerely hope to welcome you back soon for another enriching experience. Safe travels until then.

10/10 (非常に良い)

Diane

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The breakfast was great. Nice place to have a nightcap or meet up with friends. Check-in and check-out was easy and all the staff was helpful.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 28 日)
Diane, it's wonderful to hear that you enjoyed your stay at The Westin San Diego Bayview. We're delighted that you found our breakfast satisfying and loved the ambiance for a relaxing nightcap and socializing with friends. Your feedback about the seamless check-in and check-out process, as well as the helpfulness of our team members, is much appreciated. We hope to welcome you back in the future.

8/10 (良い)

SHINICHI、Kawasaki

家族旅行
良かった点 : 清潔度、スタッフとサービス
Hot water temperature was not hot enough and we did not feel warm while taking a shower.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 26 日)
Shinichi, thank you for sharing your experience at The Westin San Diego Bayview. We regret to hear about the issue you encountered with the water temperature during your shower. Your comfort is our priority and we've noted your feedback for review. Nevertheless, we're pleased to have hosted you and we aim to serve you better in the future.

6/10 (普通)

Danneil

グループ旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
Our stay was pretty good. The staff was nice and our room was clean. The bed was also pretty comfortable. However, the drains in our bathroom were draining very slow so they definitely need probably clean them. The maintenance man came up and tried to unplug the shower drain but whatever he did didn't work. Also, our room's thermostat was blowing cold air, even when we switched it to heat, and turned it up to 70. I finally just had to turn it off because I was so cold. Another issue was that the pool water was hotter than the hot tub! We complained several times because we were concerned that a child may get hurt if they jumped into the hot pool without any warning. We think they might have turned the broken pool heater off for a bit because we think it cooled a bit for one day, but it was still a lot warmer than the hot tub even on the fourth and last day of our stay. I think they could have handled that better by at least putting a sign out warning the guests that the pool was running hot, to swim at own risk. Finally, the Westin's website says multiple times that the breakfast was free and so was parking. We did not realize that when we booked with a third party, all the "complementary" items are no longer complementary. They did explain that to us, but keep that in mind if you decide to book outside of the Westin's website.
2024 年 4 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 21 日)
Danneil, we appreciate your feedback. Our team is glad to hear that overall, you found your stay to be agreeable, your room clean and our colleagues friendly. We regret hearing about the issues with the bathroom drains, room thermostat, and pool temperature. We strive to promptly address such matters and we'll certainly evaluate improvements in these areas for future guest experiences. Additionally, our hotel's policies regarding amenities when booking through third-party platforms can be unclear, we'll strive to make this information clearer in the future. Thank you again for sharing your experience. We hope to welcome you back again to provide a better experience.

8/10 (良い)

Iza、Fort Worth

良かった点 : 清潔度、施設のコンディションと設備
It is a centric and convenient location. Also close to a main public transportation hub, so you will see some homeless people in the area. During the day is not bad. If you’re doing any walking at night definitely recommend traveling with a partner or group.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 21 日)
Iza, thank you for taking the time to share your experience at The Westin San Diego Bayview. We're thrilled to hear you appreciated our central and well-connected location. It's true that the vibrant city area can be active at times. Please rest assured that the safety and comfort of our guests are always our top priority. Whenever you travel again, we'd be honored to welcome you back.

10/10 (非常に良い)

Lara

Exceptional customer service! Thank you!
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 16 日)
Lara, it's a delight to hear your praise for the exceptional service you experienced at The Westin San Diego Bayview! We value your feedback and look forward to delivering more memorable moments on your next visit. Thank you!

10/10 (非常に良い)

James

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Centrally located, close to both rubber tire, light rail and passenger rail. Very clean and well maintained. Excellent staff, always happy and helpful.
2024 年 4 月に 7 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 22 日)
James, thank you for your wonderful feedback about your stay at The Westin San Diego Bayview. We are glad to hear you appreciated the central location, the cleanliness, and the positive maintenance efforts. We especially love hearing your compliments about our congenial and supportive team members. We hope to welcome you again in the future!

10/10 (非常に良い)

Nirmala、ny

出張
良かった点 : 施設のコンディションと設備
Will definitely stay there again !
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 11 日)
Nirmala, it's heart-warming to hear your commitment to return to The Westin San Diego Bayview! Your continued patronage is the highest compliment we can receive. We're excited and look forward to your future visits.

8/10 (良い)

Felicia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Hotel was great! Love the free shuttle and the location is close to transportation. Only downside was the bathroom sink wasn’t great.
2024 年 3 月に 5 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 9 日)
Felicia, thank you for taking time to review your stay at The Westin San Diego Bayview. We're glad to hear you appreciated our convenient shuttle service and proximity to local transportation. Regarding your comments about the bathroom sink, we appreciate your feedback and have shared your experience with our maintenance team. We look forward to having the opportunity to welcome you back for an even better experience next time.

10/10 (非常に良い)

jeremy

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great Iocation and a short walk to Little Italy. Dry clean hotel and fast check in
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 5 日)
Jeremy, we're thrilled to learn that you thoroughly enjoyed your stay at The Westin San Diego Bayview. Your kind words regarding our prime location, near Little Italy, and swift check-in process are greatly appreciated. We aim to provide a crisp and clean environment for all our guests, so it's wonderful to hear we met your expectations. Thank you for choosing us, and we look forward to welcoming you back soon.

10/10 (非常に良い)

Pam

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had an amazing stay. Loved the breakfast buffet in the morning.
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 3 日)
Pam, it's splendid to know you had an amazing stay at The Westin San Diego Bayview! We're delighted that our breakfast buffet hit the spot. Your enjoyment and satisfaction are our best reward. We hope to see you again soon for another memorable experience.

8/10 (良い)

Sandra

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Super appreciative of the early checkin that hotel gave us when we arrived in the morning after our cruise as it was cold and pouring rain. Room very well appointed and great location.
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 1 日)
Sandra, we're thrilled to hear that The Westin San Diego Bayview was able to accommodate your early check-in and provide a comfortable room for you after your cruise. It's fantastic that you also appreciated our prime location. We can't wait to welcome you back to our hotel in the future.

8/10 (良い)

Lisa

良かった点 : 清潔度、施設のコンディションと設備
The pool was amazing - nice and warm on a rainy day. The food in the restaurant and coffee in the cafe were excellent. The shuttle was not reliable and we ended up getting an Uber, even though we had pre booked a shuttle. Otherwise, a good location and stay.
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 2 日)
Lisa, it's wonderful to hear that you enjoyed our inviting pool, appetizing food, and top-notch coffee at The Westin San Diego Bayview. Your feedback regarding transportation is valued as we constantly aim to enhance our services. We are pleased you found our location convenient. We look forward to your next stay.

10/10 (非常に良い)

Maria

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 1 日)
Maria, it's delightful to know you had a five-star experience at The Westin San Diego Bayview! We truly appreciate you choosing our hotel and we hope to welcome you back in the near future for another outstanding stay. Safe travels till then.

10/10 (非常に良い)

Daniel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Westin Staff was very accommodating and helpful. Will definitely stay again whenever I am in San Diego!
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 30 日)
Daniel, it's delightful to hear that our team members at The Westin San Diego Bayview made your stay special with their accommodating service. We truly appreciate your feedback and are thrilled that you plan on returning. We can't wait to welcome you back the next time your travels bring you to San Diego.

2/10 (非常に不満)

Christina

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 26 日)
Christina, thank you for your feedback. Even without specific details, your rating suggests there's significant room for improvement. Be assured, that we take your input seriously to guide our actions and improvements. Should you wish to discuss your experience in more detail, we invite you to get in touch. We hope to have another chance to serve you in the future.

8/10 (良い)

Alejandro

家族旅行
良かった点 : 施設のコンディションと設備
気になった点 : 清潔度
La ubicación es muy buena, el hotel está recién remodelado, el servicio de limpieza es terrible!!
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 25 日)
Alejandro, es genial saber que apreciaste la ubicación y las recientes renovaciones de The Westin San Diego Bayview. Sin embargo, lamentamos si nuestro servicio de limpieza no cumplió plenamente con sus expectativas. Tenga la seguridad de que brindar un servicio de primer nivel es importante para nosotros y sus comentarios se han compartido con los miembros de nuestro equipo para realizar las mejoras adecuadas. Esperamos poder servirle nuevamente en el futuro.

8/10 (良い)

Mark Anthony

2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 2 日)
Mark Anthony, thank you for choosing The Westin San Diego Bayview and taking the time to rate your recent stay with us. It's great to see that you had a positive experience. We are continuously looking for ways to elevate our guest's experience, please feel free to share any details or feedback from your stay. We're looking forward to welcoming you back on your next visit to San Diego.

2/10 (非常に不満)

Carlos

カップルで旅行
気になった点 : 清潔度、スタッフとサービス
This place was so awful. The rooms were super hot. The AC didn’t work. The staff was not welcoming or accommodating to the inconvenience and then they moved us to another room after complaining a few times which smelled really bad like if it was like a homeless person room it was the awful experience and then when I let the front desk know they didn’t really do anything and just told me there’s no managers to talk and they’ll be in contact, awful experience do not recommend
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 18 日)
Carlos, we're truly saddened to read about your recent experience. It's unfortunate to hear about the discomfort caused by room temperature and aromas in your alternative room. Equally, we regret that our team members didn't meet the welcoming and accommodating standards we continually strive to uphold. Please know, your feedback is critical for our ongoing growth and improvements. We remain hopeful that you consider giving us another chance to better serve you in the future.

10/10 (非常に良い)

Lorine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Smooth shuttle from the airport and smooth check in. The room is perfect and the bed is glorious!
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 18 日)
Lorine, it's delightful to hear that you found the shuttle service and check-in process at The Westin San Diego Bayview to be seamless. We're thrilled that you loved your room and found the bed particularly comfortable. We sincerely hope to have the chance to welcome you back in the near future.

10/10 (非常に良い)

Martha

2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 4 日)
Thanks for the perfect rating, Martha!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at The Westin San Diego Bayview.Have a wonderful day!

10/10 (非常に良い)

Michelle

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very pretty hotel… friendly staff…bar service & drinks & restaurant service & food were both great & convenient
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 10 日)
Michelle, it's wonderful to hear you enjoyed your stay at The Westin San Diego Bayview. We're thrilled you appreciated our aesthetic allure, engaging team members, as well as the quality and convenience of our bar and restaurant offerings. We're looking forward to welcoming you back on your next visit!

10/10 (非常に良い)

Adriana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The view was beautiful! The service was the best when checking in. They made us feel welcome.
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 8 日)
Adriana, it's wonderful to hear that you enjoyed the stunning views at The Westin San Diego Bayview. We're delighted that our team members were able to make you feel welcome. We appreciate your kind words and can't wait for your return visit.

10/10 (非常に良い)

Delaina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great hotel and wonderful location. You can walk to Petco park in about 15 min.
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 10 日)
Delaina, it's wonderful to hear you enjoyed your stay at The Westin San Diego Bayview and took advantage of our excellent location. We're pleased you found our proximity to Petco park convenient. We look forward to welcoming you back in the future.

8/10 (良い)

H

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Gaslamp has gotten so bad with crime, homeless, etc. This is a nice property. Pretty clean and quiet. Great, comfortable beds. Staff we encountered were nice.
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 6 日)
We appreciate your positive feedback about The Westin San Diego Bayview. It's rewarding to hear you enjoyed your stay appreciating the cleanliness, tranquility, and comfort of the beds. Moreover, we're delighted that our team members left a good impression. We strive to create a memorable experience for all our guests. Regards.

10/10 (非常に良い)

Tracey

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very impressed with this hotel. We took full advantage of the 6am hottub/pool opening. Loved the free shuttle. Beds were comfy, room was spotless, great choice of tea/coffees and the TV was top quality. We had the prettiest view too! Highly recommend.
2024 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 6 日)
Tracey, thank you for recommending The Westin San Diego Bayview! We're thrilled that you fully enjoyed our amenities, from the early opening of our pool and hot tub to the complimentary shuttle service. It's great to know that you found your room comfortable and spotless, with a pleasing variety of tea and coffee offerings. Your comments about the TV quality and the lovely view you had are much appreciated. We hope to welcome you back soon!

8/10 (良い)

Amit

It’s good. Hate the hidden “destination fee” that hotels are tacking on. It feels like being nickeled and dimed.
2024 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 5 日)
Amit, we appreciate your feedback. At The Westin San Diego Bayview, we strive to maintain transparency in all our operations, including our fee structure. We apologize if it caused you any inconvenience. We will consider your feedback as we continue to seek ways to enhance our guests' experiences. Thank you for staying with us, and we hope to welcome you back in the future.

6/10 (普通)

Luis F

家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Muy viejo y descuidado
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 4 日)
Luis, lamentamos tu percepción sobre el estado del hotel. Actualizamos constantemente nuestra propiedad para garantizar que los huéspedes tengan la experiencia más cómoda y consideraremos sus comentarios para futuras mejoras. Estaremos encantados de ofrecerle una estancia más impresionante en el futuro.

2/10 (非常に不満)

Ernesto

2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 23 日)
We appreciate your feedback, Ernesto.Your experience is not on par with the level of service we're accustomed to sharing with our guests. We do hope for the chance to share a more positive experience with you soon.

10/10 (非常に良い)

Martin、Oak Park

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The desk clerk was very nice, friendly & helpful. The hotel is very close to the ocean and a short walk to a large number of restaurants, especially in Little Italy.
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 4 日)
Martin, thank you for sharing about your pleasant stay at The Westin San Diego Bayview. We are delighted to know our front desk colleague's warm and helpful demeanor added to your experience. It's great to hear that you appreciated our prime location near the ocean and its proximity to a variety of dining options, particularly the vibrant Little Italy neighborhood. We look forward to welcoming you back for another memorable stay.

10/10 (非常に良い)

Camille

2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 21 日)
Camille, thank you for choosing The Westin San Diego Bayview for your stay. We're thrilled to know you had a great time. Your high rating is greatly appreciated, and we look forward to hosting you again on your next visit.

10/10 (非常に良い)

Andrew Proud、Zwijndrecht

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel and staff were excellent
2024 年 2 月に 11 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 5 日)
Andrew, it's lovely to hear that you found The Westin San Diego Bayview to be fantastic and our team members to be excellent. We appreciate your feedback and hope we will have the pleasure to host you again in the near future.

10/10 (非常に良い)

Paula、Santa Cruz

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Our weekend stay was very enjoyable; staff in every part of the hotel were friendly, knowledgeable and extremely attentive! A real pleasure
2024 年 2 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 26 日)
Paula, it's fantastic to hear your weekend stay at The Westin San Diego Bayview exceeded your expectations. We take great pride in our team members who consistently go above and beyond to ensure guests have a memorable stay. We're glad they were accommodating and you found their knowledge beneficial. Thank you for taking the time to share your positive experience. We look forward to welcoming you back for another pleasurable stay.