屋外プール、営業時間 7:00 ~ 22:00、プール パラソル、サンラウンジャー

レジデンス イン サン ディエゴ デル マーの口コミ

3 out of 5

口コミ

8.8

非常に良い

評価 10 - 439 件の口コミ中 254 件が非常に良い" "
評価 8 - 439 件の口コミ中 117 件が良い" "
評価 6 - 439 件の口コミ中 33 件が普通" "
評価 4 - 439 件の口コミ中 23 件が不満" "
評価 2 - 439 件の口コミ中 12 件が非常に不満" "

9.0/10

清潔度

9.0/10

スタッフとサービス

8.6/10

設備とサービス

8.8/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス
2019 年 12 月に 2 泊滞在
MelSからの返信 (投稿日 : 2020 年 1 月 20 日)
Thank you so much and hope to make your stay a 5 next time.

8/10 (良い)

Mitsuhide

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 2 月に 2 泊滞在

10/10 (非常に良い)

sanshiro、japan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
綺麗で朝食も美味しく満足

6/10 (普通)

Kristina

家族旅行
良かった点 : 設備とサービス
The air conditioning was so loud you weren't able to sleep. Asked for toilet paper the first night and they didn't bring it, had to go downstairs the next morning to get it.
2024 年 5 月に 2 泊滞在
Residence Inn San Diego Del Marからの返信 (投稿日 : 2024 年 5 月 28 日)
Hello Kristina, thank you for taking the time to provide us with your feedback. We well share this information with our team. We hope you stay with us again in the future.

8/10 (良い)

Vanessa

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I have nothing to add.
2024 年 5 月に 1 泊滞在
Residence Inn San Diego Del Marからの返信 (投稿日 : 2024 年 5 月 28 日)
Dear Vanessa,On behalf of the entire hotel team, I want to thank you for sharing your experience about our hotel and staff service.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 (非常に良い)

Frederesa

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My mom and I had a wonderful stay! The staff was just amazing, especially Ketan and Ana who helped us check in and out. Ana greeted us every morning and Ketan helped us with an early check in. We will be staying here every time we visit San Diego! Breakfast was great and the staff made sure to keep everything stocked and tidy. Perfect space for a 4 day trip.
2024 年 5 月に 3 泊滞在
Residence Inn San Diego Del Marからの返信 (投稿日 : 2024 年 5 月 28 日)
Dear Frederesa,On behalf of the entire hotel team, I want to thank you for sharing your experience about our hotel and staff service.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 (非常に良い)

Gregory Scott

2024 年 4 月に 2 泊滞在
Residence Inn San Diego Del Marからの返信 (投稿日 : 2024 年 5 月 28 日)
Hello Gregory Scott,On behalf of the entire hotel team, I want to thank you for sharing your experience about our hotel and staff service.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 (非常に良い)

Emmanuel

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
staff friendly
2024 年 3 月に 1 泊滞在
Residence Inn Del Marからの返信 (投稿日 : 2024 年 3 月 29 日)
Hello Emmanuel,On behalf of the Residence Inn Del Mar team, we appreciate your response. We strive to provide the best possible experience for our guests! We hope to see you again in the future!

8/10 (良い)

Akihiro

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It is close to the office. The sink in the room has a drainage hole, which looks rather dirty and smells a bit. It would be good to sanitize it.
2024 年 2 月に 26 泊滞在
Residence Inn Del Mar Teamからの返信 (投稿日 : 2024 年 3 月 15 日)
Hello Akihiro,Thank you for taking the time to provide us with your feedback. We well share this information with our team. We hope you stay with us again in the future.

10/10 (非常に良い)

Michael

Good overall stay. Would stay at that location again!
2024 年 3 月に 1 泊滞在
Residence Inn Del Mar Teamからの返信 (投稿日 : 2024 年 3 月 8 日)
Hello Michael,On behalf of the Residence Inn Del Mar team, we appreciate your feedback. We are pleased you enjoyed your stay with us and hope to see you again soon!

10/10 (非常に良い)

Pedro、Moreno Valley

2024 年 3 月に 1 泊滞在
Residence Inn Del Mar Team からの返信 (投稿日 : 2024 年 3 月 29 日)
Hello Pedro,Thank you for taking the time to provide your feedback. All of us here at the Residence Inn Del Mar appreciate your response. We hope you stay with us again in the near future!

6/10 (普通)

Karen、Gaithersburg

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 6 泊滞在
Residence Inn Del Mar Teamからの返信 (投稿日 : 2024 年 3 月 4 日)
Hello Karen,Our deep sincere apologies that your stay here with us did not meet your expectations. We do appreciate your feedback as we will take this as a training opportunity for us to grow and be better. Thank you.

10/10 (非常に良い)

John

2024 年 2 月に 10 泊滞在
Residence Inn Del Mar Teamからの返信 (投稿日 : 2024 年 2 月 28 日)
Hello John,Thank you so much for your feedback. All of us at the Residence Inn Del Mar hope you enjoyed your stay with us and consider staying with us again in the future!

10/10 (非常に良い)

Joshua

良かった点 : 清潔度、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Residence Inn Del Mar Team からの返信 (投稿日 : 2024 年 2 月 28 日)
Hello Joshua, On behalf of the Residence Inn Del Mar Team, we would like to thank you for staying with us and we appreciate your feedback!

10/10 (非常に良い)

JOANN、San Diego

良かった点 : 清潔度、設備とサービス
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Ramon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 1 泊滞在
Residence Inn San Diego Del Marからの返信 (投稿日 : 2023 年 11 月 13 日)
Hello Ramon,On behalf of the entire hotel team, I want to thank you for sharing about your stay with our hotel.

10/10 (非常に良い)

Carlos M Del Real

良かった点 : 清潔度、スタッフとサービス
Ubicación
2023 年 11 月に 2 泊滞在
Residence Inn San Diego Del marからの返信 (投稿日 : 2023 年 11 月 12 日)
Dear Carlos M Del Real,On behalf of the entire hotel team, I want to thank you for sharing about our hotel. I am glad that you like our location. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 (非常に良い)

Lawrence

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Limited street parking
2023 年 10 月に 3 泊滞在
Residence Inn San Diego Del Marからの返信 (投稿日 : 2023 年 11 月 12 日)
Dear Lawrence,On behalf of the entire hotel team, I want to thank you for sharing about our hotel.Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

8/10 (良い)

Paul

2023 年 9 月に 15 泊滞在
Residence Inn San Diego Del Marからの返信 (投稿日 : 2023 年 10 月 30 日)
Dear Paul,We recognize your time is valuable and appreciate the feedback you have provided.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 (非常に良い)

Debra

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice place close to Del Mar race track just stayed 1 night. The breakfast should be available unti 10.00 A.M.
2023 年 8 月に 1 泊滞在
Residence Inn San Diego Del Marからの返信 (投稿日 : 2023 年 8 月 19 日)
Dear Debra,On behalf of the entire hotel team, I want to thank you for sharing your experience about out hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

10/10 (非常に良い)

Samra

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
everything was amazing, from the room to the front desk. Ana helped me out so much and i will forever be thankful to her! definitely will stay here next time i am back in California!
2023 年 7 月に 2 泊滞在
Residence Inn San Diego Del Marからの返信 (投稿日 : 2023 年 7 月 12 日)
Dear Samra,On behalf of the entire hotel team, I want to thank you for sharing your input regarding Ana and our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We will be glad to have you again at our hotel.

10/10 (非常に良い)

Erica

2023 年 6 月に 1 泊滞在
Residence Inn San Diego Del Marからの返信 (投稿日 : 2023 年 7 月 29 日)
Dear Erica,Thank you for staying with us. Hope to see you soon!!

8/10 (良い)

Alfonso

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Fast staff
2023 年 6 月に 1 泊滞在
Ali Gonzalezからの返信 (投稿日 : 2023 年 6 月 26 日)
Thank you so much for your kind review of our hotel! We are glad to hear that you have been having such a fantastic stay. Our staff strives to provide the best service to all our valued guests like yourself. Thank you for staying with us! Kindest regards,

10/10 (非常に良い)

Robyn

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The customer service was one of a kind. All staff was attentive and very friendly. They made us feel welcome.
2023 年 6 月に 5 泊滞在
Ali Gonzalezからの返信 (投稿日 : 2023 年 6 月 8 日)
Hello Robyn!Thank you so much for your kind review of our hotel. We are glad to hear that you had such a fantastic stay. Our staff strives to provide the best service to all our valued guests like yourself. Thank you for staying with us!

10/10 (非常に良い)

Chihi

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
It was a very pleasant stay. The room was clean and comfy. And all the staff we met were very nice and sweet. Will definitely visit again in the future!
2023 年 6 月に 3 泊滞在
Ali Gonzalezからの返信 (投稿日 : 2023 年 6 月 6 日)
Hello Danny! Thank you so much for your kind review of our hotel. We are glad to hear that you had such a fantastic stay. Our staff strives to provide the best service to all our valued guests like yourself. Thank you for staying with us!

6/10 (普通)

Michael

家族旅行
良かった点 : 清潔度
気になった点 : 客室の快適度
Too Noisy, either from the freeway, refrigerator or air conditioner. Bed was uncomfortable. Was like sleeping on a giant marshmallow with two sunken in holes on both sides. Staff was great and place was clean.
2023 年 5 月に 3 泊滞在
Ali Gonzalezからの返信 (投稿日 : 2023 年 6 月 5 日)
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team and will explore options to grow and improve. We thank you for all of your valid feedback and hope to improve on the things we missed. I hope you choose to stay with us again when your travels bring you back to the area.

4/10 (不満)

Carlos

家族旅行
良かった点 : 清潔度
気になった点 : 客室の快適度
Not up to a marriot quality
Hallways had a bad smell. Sofa bed was impossible to sleep in. It was disappointing comparing to the photos.
2023 年 5 月に 4 泊滞在
Ali Gonzalezからの返信 (投稿日 : 2023 年 5 月 31 日)
Thank you for taking the time to let us know about your experience while staying with us. Your experience of this hotel is below our standard. Providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team and will explore options to grow and improve. We thank you for all of your feedback and will improve on the things we missed. We hope you choose to stay with us again when your travels bring you back to the area.

8/10 (良い)

Kimberly

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Limited street parking so had to pay fee
2023 年 5 月に 1 泊滞在
Ali Gonzalezからの返信 (投稿日 : 2023 年 5 月 30 日)
Thank you so much for taking the time to write a review. We appreciate all of the feedback as it helps us to improve as a hotel. We are happy to hear that you enjoyed your stay with us overall. We hope to see you again!

10/10 (非常に良い)

Danny

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2023 年 4 月に 1 泊滞在
Ali Gonzalezからの返信 (投稿日 : 2023 年 5 月 26 日)
Hello Danny! Thank you so much for your kind review of our hotel. We are glad to hear that you had such a fantastic stay. Our staff strives to provide the best service to all our valued guests like yourself. Thank you for staying with us!

8/10 (良い)

Patricia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Cool but loud
Very comfortable and quiet. Service was excellent. The AC unit in the bedroom was extremely loud and Internet was weak. TV buffered and Tech support could not get my kindle on line.
2023 年 4 月に 14 泊滞在
Ali Gonzalezからの返信 (投稿日 : 2023 年 5 月 15 日)
Thank you so much for taking the time to write a review. We appreciate all of the feedback as it helps us to improve as a hotel. We are happy to hear that you enjoyed your stay with us overall. We hope to see you again!Kindest regards,

10/10 (非常に良い)

william、maitland

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The Residence Inn was a very nice and clean place to stay. The front desk person that checked me in was very helpful and made a great recommendation to get a tee time for Torrey Pines and it worked! I highly recommend stay at this property if your in town..
2023 年 4 月に 2 泊滞在
Ali Gonzalezからの返信 (投稿日 : 2023 年 4 月 25 日)
Hi William,Thank you so much for your kind review of our hotel! We are glad to hear that you had such a fantastic stay and that our staff exceeded your expectations. Our staff strives to provide the best service to all our valued guests like yourself. We truly love the opportunity to get to know our guests individually. Thank you for staying with us!Kindest regards,

8/10 (良い)

Joel

家族旅行
良かった点 : スタッフとサービス
2023 年 4 月に 4 泊滞在
Ali Gonzalezからの返信 (投稿日 : 2023 年 4 月 24 日)
Thank you so much for your kind review of our hotel! We are glad to hear that you had such a fantastic stay. Our staff strives to provide the best service to all our valued guests like yourself. Thank you for staying with us! Kindest regards.

10/10 (非常に良い)

Jasmine

家族旅行
良かった点 : 清潔度、客室の快適度
2023 年 3 月に 1 泊滞在
Ali Gonzalezからの返信 (投稿日 : 2023 年 4 月 3 日)
Thank you so much for your kind review of our hotel! We are glad to hear that you have been having such a fantastic stay. Our staff strives to provide the best service to all our valued guests like yourself. Thank you for staying with us!Kindest regards,

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、客室の快適度
Friendly
Was very convenient going to and from different locations. Easy access to many fun things. The staff was amazing specially the breakfast service staff. They took care of any amd all requests and helped out as much as they could with smile on their faces.
2023 年 3 月に 3 泊滞在
Ali Gonzalezからの返信 (投稿日 : 2023 年 4 月 3 日)
Thank you so much for your kind review of our hotel! We are glad to hear that you have been having such a fantastic stay and that our staff continues to exceeded your expectations. Our staff strives to provide the best service to all our valued guests like yourself. We truly love the opportunity to get to know our guests individually. Thank you for staying with us!Kindest regards,

10/10 (非常に良い)

TAMAR

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2023 年 3 月に 1 泊滞在
Aliからの返信 (投稿日 : 2023 年 4 月 21 日)
Thank you so much for your kind review of our hotel! We are glad to hear that you had a fantastic stay. Our staff strives to provide the best service to all our valued guests like yourself. Thank you for staying with us!Kindest regards,

8/10 (良い)

Marcus、Phoenix

良かった点 : 清潔度、施設のコンディションと設備
2023 年 3 月に 1 泊滞在
Ali Gonzalezからの返信 (投稿日 : 2023 年 4 月 3 日)
Thank you so much for your kind review of our hotel! We are glad to hear that you have been having such a fantastic stay. Our staff strives to provide the best service to all our valued guests like yourself. Thank you for staying with us!Kindest regards,

10/10 (非常に良い)

Rupak

良かった点 : 設備とサービス、施設のコンディションと設備
Everyone at the reception area were great in providing outstanding service and great hospitality
2023 年 2 月に 2 泊滞在
Ali Gonzalezからの返信 (投稿日 : 2023 年 2 月 21 日)
Hi Rupak,Thank you for your kind review of our hotel! We are glad to hear that you had a fantastic stay and that our staff exceeded your expectations. Our staff strives to provide the best service to all our valued guests like yourself. Thank you for staying with us and we look forward to your next stay!

10/10 (非常に良い)

Jennifer

2023 年 2 月に 2 泊滞在
Ali Gonzalezからの返信 (投稿日 : 2023 年 3 月 10 日)
Hello!Thank you for your kind review of our hotel! We are glad to hear that you had a fantastic stay. Our staff strives to provide the best service to all our valued guests like yourself! Thank you for staying with us and we look forward to your next stay!

10/10 (非常に良い)

Maryjane

良かった点 : 清潔度
2022 年 12 月に 1 泊滞在
Ali Gonzalezからの返信 (投稿日 : 2023 年 1 月 10 日)
Hello!Thank you for your kind review of our hotel! We are glad to hear that you had a fantastic stay. Our staff strives to provide the best service to all our valued guests like yourself! Thank you for staying with us and we look forward to your next stay!Kindest regards,Ali Gonzalez

8/10 (良い)

Ghotas

2022 年 11 月に 12 泊滞在
Ali Gonzalezからの返信 (投稿日 : 2023 年 5 月 30 日)
Thank you so much for staying with us! On behalf of the entire hotel team, I want to thank you for giving us a great review. We hope to welcome you again soon.

10/10 (非常に良い)

Joe

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Need to offer more pillows
2022 年 11 月に 1 泊滞在
Residence Inn San Diego Del Marからの返信 (投稿日 : 2022 年 11 月 14 日)
Thank you

10/10 (非常に良い)

Cherelle

Ali Gonzalezからの返信 (投稿日 : 2023 年 5 月 30 日)
Thank you so much for staying with us! On behalf of the entire hotel team, I want to thank you for giving us a great review. We hope to welcome you again soon.

10/10 (非常に良い)

John

2022 年 9 月に 3 泊滞在
Ali Gonzalezからの返信 (投稿日 : 2023 年 2 月 1 日)
Thank you so much for staying with us!On behalf of the entire hotel team, I want to thank you for giving us a great review. We hope to welcome you again soon.

10/10 (非常に良い)

Patrica

家族旅行
良かった点 : 清潔度、客室の快適度
My San Diego Trip
The entire hotel was immaculate. From the rooms to the breakfast area everything was clean and comfortable. Our 2 bedroom suite was spacious and accommodated 6 people comfortably. Everything you needed to cook and wash dishes was available in the room. It’s a great pet friendly hotel with a designated area for potty breaks for your dogs. They supply waste bags. The area around the hotel was great for walking my dog. I felt save and took my dog on pleasant walks up and down the hills. I would definitely be staying here again in the future.
2022 年 10 月に 2 泊滞在
Residence Inn San Diego Del Marからの返信 (投稿日 : 2022 年 10 月 18 日)
Dear Patirica,Thank you for choosing Residence Inn San Diego Del Mar and we are so glad you enjoyed your stay with us.

10/10 (非常に良い)

Emily

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The bed was so comfortable and the room was great!!
2022 年 9 月に 5 泊滞在
Residence Inn San Diego Del Marからの返信 (投稿日 : 2022 年 10 月 5 日)
Dear Emily,Thank you for sharing your experience about our hotel.

6/10 (普通)

Gabriela

出張, 家族旅行
良かった点 : 客室の快適度
2022 年 9 月に 3 泊滞在
Residence Inn San Diego Del Marからの返信 (投稿日 : 2022 年 9 月 29 日)
Thank you for staying with us!!

10/10 (非常に良い)

Danyelle

出張
良かった点 : 清潔度、客室の快適度
Staff are amazing
Stayed here for business for almost a week. The shining star of this hotel are the lovely staff. Sweet, welcoming, attentive - I looked forward to seeing them. The breakfast was good, iced coffee a plus! The room was exactly what I needed for my time there and was conveniently located.
2022 年 8 月に 2 泊滞在
Residence Inn San Diego Del Marからの返信 (投稿日 : 2022 年 9 月 18 日)
Thank you for kind review. We will be happy to have you at our hotel when you are in town!!!

10/10 (非常に良い)

james

良かった点 : 清潔度、客室の快適度
2022 年 8 月に 2 泊滞在
Residence Inn San Diego Del Marからの返信 (投稿日 : 2022 年 9 月 18 日)
Thank you for staying with us!!

10/10 (非常に良い)

Edith

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2022 年 8 月に 1 泊滞在
Residence Inn San Diego Del Marからの返信 (投稿日 : 2022 年 12 月 10 日)
Thank you!!

4/10 (不満)

Kimberly

No thanks.
Wouldn’t recommend this location anymore. From the moment I walked in to the moment I left. The front desk seemed over rude and not wanting to help when needed. I need an invoice with pricing - as this is a work expense.. when asking for that, I was told no.. so I asked how much exactly the charge was.. I was told “around $1,000” .. so confused why I couldn’t receive an invoice or an accurate amount.. As far as my room: nice area. Smaller than pictured, but nice. Bathroom had not been stocked with toilet paper or clean towels. But when calling down, that was quickly fixed. Our sheets though had multiple dark rings. Almost looking like coffee stains. Hope it just an unfortunate event - overall just yucky.
2022 年 8 月に 3 泊滞在
Ali Gonzalezからの返信 (投稿日 : 2023 年 2 月 1 日)
Thank you for taking the time to let us know about your experience while staying with us. Your experience of this hotel is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team and will explore options to grow and improve. We thank you for all of your valid feedback and hope to improve on the things we missed. I hope you choose to stay with us again when your travels bring you back to the area.