Communication with the owner/manager was A+++! Probably the best I have ever had with a VRBO rental. The apartment itself was spotless, well-furnished and comfortable. The bed was probably the most comfortable bed I have ever slept in, including my own bed at home. The bed alone is worth the stay. The kitchenette is well-stocked with coffee, water and snacks...much appreciated after our late arrival. We lacked for nothing, felt like we were staying at a friend's home, and had a lovely evening visiting with Melinda on the patio for a perfect evening. Highly recommend.