Just felt the property is in need of a thorough renovation.
Erik
2024 年 6 月に 2 泊滞在
2/10 (非常に不満)
Fabian
出張, カップルで旅行
2024 年 6 月 9 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Didn't like that you had to go and take your dirty towels your self and get clean ones, no housekeeping, for breakfast no coffee, no syrup, no muffins. At midnight people screaming and hitting the walls. The room smelled humid.
Fabian
2024 年 6 月に 2 泊滞在
2/10 (非常に不満)
Sarah
2024 年 6 月 2 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Sarah
2024 年 5 月に 1 泊滞在
6/10 (普通)
Tabatha
カップルで旅行
2024 年 5 月 30 日
気になった点 : スタッフとサービス
I stayed at this property this past weekend. The hotel was good I really enjoyed my stay. Unfortunately I have a complaint. When checking in we have to leave a deposit or a card on file which is common when renting a room. I pre paid for my room on Expedia so all I really needed to do was put a card on file. Long story short I got 2 sodas which I told them to charge to the card. I checked out and when I was looking at my bank statements I saw that they charged my card $194 along with an additional $8. Mind you all I got was two sodas. I’ve called the hotel 3 different times and even asked for the main manager yet each time I was told that they will get my information and call me back. I have still not received any call or message. I don’t like leaving ugly reviews and I did like my stay I just hope that I can get my money back because this is horrible.
Tabatha
2/10 (非常に不満)
Tomas、Pasadena
カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
2024 年 5 月 28 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
When we arrived, we were faced with our rooms requested not being available/ready. Then we were told system was down and overbooking was the case. Then late at night we were given a one bed room when we had requested two double bed rooms. Rooms had their share of issues including ac cover that would fall off and a sink with only one functioning facet, if the other faucet was opened then water would spill on the floor. For all the inconvenience we were told by the manager we would see a credit, up to this point we are still awaiting that credit.
Tomas
2024 年 5 月に 2 泊滞在
2/10 (非常に不満)
Magfer
2024 年 5 月 22 日
気になった点 : 清潔度、スタッフとサービス
Front office service very poor
Magfer
2024 年 5 月に 2 泊滞在
4/10 (不満)
Victor
出張, 家族旅行, 小さなお子様連れの家族旅行
2024 年 5 月 19 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス
Our stay was not the best we’ve had. Property management receive a 10/10, very helpful and friendly. The lobby was clean, it had a weird smell but it was fair but there was a guest i believe who was barefoot and just talking to people randomly and he did end up scaring my aunt and cousin who stayed at the hotel as well as just saying that they were his cousins and to let him eat with them. Scary but going back to the hotel the lobby was clean. Upon entering the room, it was clean but again the weird smell. The bathroom was ok, we did find a small bug in the bathtub but disappeared eventually. The a/c was ok but didn’t cool enough. The beds were comfy enough to sleep well but what did throw me off and didn’t like was that we left the whole day often the first night and thought that housekeeping would come by but didn’t. We found the bed exactly how we left them so we had to sleep with the same sheets and comforter. Overall the hotel is enough to say it’s a motel and most likely not be sleeping here again. Really needs improvement in rooms and the security. Hope this review helps to choose your stay!
Victor
2024 年 5 月に 2 泊滞在
8/10 (良い)
Luis
2024 年 5 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Muy buen lugar cerca de la zona turistica.
Luis
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Jazmin
2024 年 5 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Jazmin
2024 年 5 月に 1 泊滞在
4/10 (不満)
Tom
家族旅行
2024 年 5 月 4 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Gentleman at front desk was polite and pleasant. Arrived in room to find smoke detector disabled with plastic bag. Bathroom sink clogged, took minutes to drain. Toilet seat loose almost falling off. Less than 1/4 roll of toilet paper. Noisy all night, people hollering and slamming doors. Breakfast was skimpy (no meat or eggs) - mostly waffles, cereal and poorly mixed machine OJ.