施設の正面

ラ キンタ イン & スイーツ バイ ウィンダム アントニオ メディカル センター NWの口コミ

2.5 out of 5

口コミ

8.6

非常に良い

評価 10 - 3008 件の口コミ中 1650 件が非常に良い" "
評価 8 - 3008 件の口コミ中 769 件が良い" "
評価 6 - 3008 件の口コミ中 304 件が普通" "
評価 4 - 3008 件の口コミ中 149 件が不満" "
評価 2 - 3008 件の口コミ中 136 件が非常に不満" "

8.6/10

清潔度

8.8/10

スタッフとサービス

8.4/10

設備とサービス

8.4/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

6/10 (普通)

Seiichi

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
ゴルフでいつも使っています。朝食が特に良いかな
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Nicholas

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Excellent
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

HUGO RURIK

良かった点 : 清潔度、施設のコンディションと設備
Muy recomendable
2024 年 4 月に 1 泊滞在
Nancyからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you for the perfect rating, Hugo. We are glad you had a wonderful time. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.

10/10 (非常に良い)

Pedro

出張, カップルで旅行
Nice, clean and excellent attention
2024 年 5 月に 2 泊滞在
Nancyからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you for your 5-star rating! We are happy you loved your stay, Pedro. We hope to see you again soon.

10/10 (非常に良い)

Flavio Jr、San Antonio

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Its always a quiet and clean place to stay.
2024 年 5 月に 1 泊滞在
Nancyからの返信 (投稿日 : 2024 年 5 月 17 日)
Thank you for your recent visit and excellent review. We are really delighted to hear about your experience, as we strive to make every guest's visit memorable. Thank you so much for choosing our hotel. We hope to have the opportunity to serve you again soon, Flavio.

6/10 (普通)

Sireesha

家族旅行
Property is very old. The room floors felt sticky.Toiletries provided were not sufficient.
2024 年 4 月に 2 泊滞在
Nancyからの返信 (投稿日 : 2024 年 5 月 16 日)
Thank you for evaluating your stay at our hotel, Sireesha. Please accept our apologies for the maintenance and cleanliness issue you experienced. We do not take such concerns lightly; therefore, we will share your comments with our appropriate teams as we strive to improve our guest experience. Thank you again for your feedback.

8/10 (良い)

Amanda

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Breakfast was great, room & common areas were clean. The front desk staff were all very friendly & helpful.
2024 年 5 月に 2 泊滞在
Nancyからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for your recent visit, Amanda and excellent review. We are really delighted to hear about your experience, as we strive to make every guest's visit memorable. Thank you so much for choosing our hotel. We hope to have the opportunity to serve you again soon.

4/10 (不満)

Erin

カップルで旅行
気になった点 : 清潔度
Just filthy!
2024 年 5 月に 1 泊滞在
Nancyからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for giving us your feedback, Erin. Our General Manager reimbursed you for your stay and your concerns will be addressed by the appropriate department.

10/10 (非常に良い)

Malba

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Everything was good, I don’t have any complaint
2024 年 5 月に 3 泊滞在
Nancyからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for your 5-star rating, Malba! We are happy you loved your stay. We hope to see you again soon.

10/10 (非常に良い)

Celsa

出張, カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Check in was easy, staff was very helpful & kind. Took advantage of the hottub & the free breakfast. Will book for future stays in town.
2024 年 5 月に 2 泊滞在
Nancyからの返信 (投稿日 : 2024 年 5 月 8 日)
Thank you for rating your stay at La Quinta San Antonio Medical Center NW, Celsa. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.

8/10 (良い)

Katherine

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The only issues we had was we could not communicate with housekeeping in the hall and the last night there was a water issue and we could not shower after getting out of the pool.
2024 年 5 月に 3 泊滞在
Nancyからの返信 (投稿日 : 2024 年 5 月 8 日)
Hi Katherine, thank you for taking the time to share your feedback. We apologize for the issue you have encountered with your interaction with the staff as well as the water issue in your room and have shared this feedback with the appropriate department. We hope to see you again soon. Have a good day!

8/10 (良い)

Stephanie

Easy access from the freeway with restaurants nearby. The breakfast was good. This property is overdue for updates or a remodel. My hotel room had a smell but I think it’s from poor air circulation. Cracks on the wall in the bathroom. This hotel is fine for a short stay.
2024 年 5 月に 2 泊滞在
Nancyからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for the review, Stephanie. We appreciate reading the positive aspects of your visit and your comments will be shared with the team about some of the other aspects of it as well. Thank you again, and we hope to see you again, soon.

2/10 (非常に不満)

Alexander、Rosharon

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Truck stolen with security guard driving around...no fault of La Quinta, but I will never stay there again.
2024 年 4 月に 1 泊滞在
Nancyからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for your previous stay, Alexander. I apologize for the incident on our hotel property. Theft from a vehicle in our parking lots has been a very rare occurrence. During the overnight hours we have security making regular rounds.Again, thank you for your business and I am very sorry about your loss.

10/10 (非常に良い)

Brenda

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The place was very nice and the staff was very courteous and helpful
2024 年 5 月に 1 泊滞在
Nancyからの返信 (投稿日 : 2024 年 5 月 6 日)
We are delighted to read the review of your stay. It was our pleasure to host you, and we hope to see you again whenever you return to our exciting area, Brenda.

10/10 (非常に良い)

Isaac

良かった点 : 清潔度、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Nancyからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for taking the time to rate us. We look forward to seeing you again soon. Have a great day, Isaac!

10/10 (非常に良い)

Ronald

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The rooms were clean and comfortable and the free breakfast was great. There’s also a wonderful Mexican restaurant you can walk too next to the hotel . The park and ride is close too if you don’t want the hassle of parking in town . The pool area was lovely but the pool is not heated so it was cold when we stayed and the jets in the hot tub didn’t work very well. I would definitely stay here again
2024 年 4 月に 7 泊滞在
Nancyからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for letting us know about your recent stay at our hotel. We appreciate and value your feedback and will share it with our team. Your feedback will encourage all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests, Ronald. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 (非常に良い)

Frank

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Convenient location.
2024 年 4 月に 3 泊滞在
Nancyからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for your 5-star rating! We are happy you loved your stay. We hope to see you again soon, Frank.

6/10 (普通)

Tabetha

家族旅行
良かった点 : 設備とサービス
My rental car got broken into and other cars as well. No security. My side window was broken and I had to pay for it😞
2024 年 4 月に 3 泊滞在
Nancyからの返信 (投稿日 : 2024 年 5 月 6 日)
We sincerely regret, the issue you encountered during your recent stay with us. During the overnight hours, we do have a watchman that walks the property. Vehicle thefts occur very seldom, and we apologize that it happened to you.

10/10 (非常に良い)

Carol

家族旅行
良かった点 : 清潔度
Beautiful hotel
Nancyからの返信 (投稿日 : 2024 年 5 月 3 日)
Thank you for your recent visit and excellent review, Carol. We are really delighted to hear about your experience, as we strive to make every guest's visit memorable. Thank you so much for choosing our hotel. We hope to have the opportunity to serve you again soon.

8/10 (良い)

Yahveh

小さなお子様連れの家族旅行
良かった点 : 設備とサービス
Love the pool facilities wich I used daily with my kid.
2024 年 4 月に 5 泊滞在
Nancyからの返信 (投稿日 : 2024 年 5 月 2 日)
It's great to know you had a positive experience at La Quinta San Antonio Medical Center, Yahveh. We aim to provide excellent service and comfort for our guests, and we're delighted your stay reflected that. We appreciate your feedback and eagerly look forward to your next visit.

2/10 (非常に不満)

Angela

家族旅行
気になった点 : 施設のコンディションと設備
First room placement, a dog down the hallway barking loudly Room change, second room had bed bugs, my initial instinct was to grab a napkin and kill it after my daughter screamed out after being bitten and saw it crawling. Took it down to the front desk. Also found a dead one under the mattress. Was told that an exterminator company had to do an official inspection. Was late updated that no bedbugs were found
2024 年 4 月に 2 泊滞在
Nancyからの返信 (投稿日 : 2024 年 4 月 30 日)
On behalf of the whole team, Angela, please accept our apologies for the disappointing stay you had, and we regret the issues you encountered in your room. Moreover, we are sorry we did not resolve this to your satisfaction. Your comments will be shared with our team so we can work to improve the areas you brought to our attention. We appreciate your patience and hope you and your family will give us another chance to regain your trust on your next visit to the area.

8/10 (良い)

Carlos Fernando

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
No recibi servicio vip access.
2024 年 4 月に 1 泊滞在
Nancyからの返信 (投稿日 : 2024 年 4 月 30 日)
Thank you for being our guest, Carlos. We sincerely regret that you didn't receive your VIP amenity. We hope you will return so that we have an opportunity to provide you with a better experience.

10/10 (非常に良い)

Briseida

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
It was centralized
2024 年 4 月に 3 泊滞在
Nancyからの返信 (投稿日 : 2024 年 4 月 30 日)
Thank you for your 5-star rating! We are happy you loved your stay. We hope to see you again soon, Briseida.

6/10 (普通)

Omar

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The room I saw on the phone on the app when I picked it wasn't the room I got it didn't have the jacuzzi tub I thought I was getting it
2024 年 4 月に 1 泊滞在
Nancyからの返信 (投稿日 : 2024 年 4 月 30 日)
Thank you for being our guest, Omar. I'm not sure where you got the photo, but we have no jacuzzi tubs in our guest rooms. I've looked over all the websites I could find and did not find any photos of that. Please accept our apologies for the disappointment.

10/10 (非常に良い)

Honee

2024 年 4 月に 2 泊滞在
Nancyからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for your 5-star rating, Honee! We are happy you loved your stay. We hope to see you again soon.

2/10 (非常に不満)

Martin Roberto Angeles

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
It was unfortunate to return and find a hotel in decay, there was a robbery with broken windows on 12 cars during the early hours of my arrival. We started by cleaning the rooms: they had just assigned us the rooms and they were not clean (we arrived at 9pm), I made the payment and reserved the rooms more than a month in advance asking to be assigned a room for people in wheelchairs (without a bathtub) and the other room adjacent to this one, since we had to monitor the greeting every 2 hours to a person who travels with us and they gave us separate rooms, with a bathtub and on another floor. The icing on the cake was finding bed bugs in the room: infested and we were already bitten. I will never stay at a Quinta Inn again in my life. CHECK THE MATTRESSES IF YOU DECIDE TO STAY HERE
2024 年 4 月に 7 泊滞在
Nancyからの返信 (投稿日 : 2024 年 4 月 24 日)
On behalf of the whole team, please accept our apologies for the disappointing stay you had. We regret the issues you encountered.

6/10 (普通)

Delia

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Clerk really had trouble finding my reservation. I thought I made the reservation for possible stay of second day, but was told had to wait until morning to see if could stay in same room. My sister is very ill in Methodist Hospital and I really need the extra day.
2024 年 4 月に 1 泊滞在
Nancyからの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you for being our guest, Delia. We sincerely regret your experience wasn't completely to your satisfaction. We hope you will return so that we have an opportunity to provide you with a better experience.

8/10 (良い)

Sonya

カップルで旅行
Property is aging. A/C unit not working well in our room. Quiet. Safe. Good location.
2024 年 4 月に 4 泊滞在
Nancyからの返信 (投稿日 : 2024 年 4 月 23 日)
Thank you for your review, Sonya. Your comments will be shared with the team. We hope to see you again soon!

4/10 (不満)

Robert

カップルで旅行
気になった点 : 清潔度、施設のコンディションと設備
Left because a flea was in my scrambled eggs…air cooler did not work well…elevator was dirty..walls looked very dated in coloring, etc….did not look like a modern hotel like some others in the area….lady at front desk did seem to be too concerned when I left because of the flea…
2024 年 4 月に 3 泊滞在
Nancyからの返信 (投稿日 : 2024 年 4 月 23 日)
Thank you for taking the time to share your feedback, Robert. We apologize for the issue you have encountered in the breakfast area and have shared this feedback with the appropriate department.

8/10 (良い)

LOUIS

カップルで旅行
良かった点 : 清潔度、設備とサービス
The hotel is ok. I think it’s old and needs repairs done and the tub needs to replaced. The bed was comfortable and air conditioning worked well.For the price it was good.
2024 年 4 月に 3 泊滞在
Nancyからの返信 (投稿日 : 2024 年 4 月 23 日)
Thank you for taking the time to rate us. We look forward to seeing you again soon. Have a great day!

2/10 (非常に不満)

Susan

2024 年 4 月に 2 泊滞在
Nancyからの返信 (投稿日 : 2024 年 5 月 13 日)
We noticed that your recent experience didn't meet your expectations. While we don't have specifics regarding your stay, we understand that we have areas where improvements are necessary. Rest assured, we are committed to continuously enhancing our offerings and services. We hope for the opportunity to better serve you in the future, Susan.

10/10 (非常に良い)

Shyanne

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
This hotel is nice and clean! Employees are always so nice. Breakfast included is great! Different breakfast options each day we stayed. This is our go to hotel in San Antonio
2024 年 4 月に 2 泊滞在
Nancyからの返信 (投稿日 : 2024 年 4 月 22 日)
It's great to know you had a positive experience at La Quinta San Antonio Medical Center, Shyanne. We aim to provide excellent service and comfort for our guests, and we're delighted your stay reflected that. We appreciate your feedback and eagerly look forward to your next visit.

10/10 (非常に良い)

Neil

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The staff was great. It was convenient for our needs, easy to find. It seems to be an older property, could use some attention, but very nice. Would definately stay there again.
2024 年 4 月に 1 泊滞在
Nancyからの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for letting us know about your recent stay at our hotel. We appreciate and value your feedback and will share it with our team, Neil. Your feedback will encourage all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 (非常に良い)

Delia

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Location convenient to medical center
2024 年 4 月に 1 泊滞在
Nancyからの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for rating your stay at La Quinta San Antonio Medical Center NW, Delia. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.

10/10 (非常に良い)

Melissa

良かった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Nancyからの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you for your 5-star rating! We are happy you loved your stay. We hope to see you again soon, Melissa.

10/10 (非常に良い)

Becky

2024 年 4 月に 1 泊滞在
Nancyからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for your feedback. We are very happy to read that you enjoyed your stay, Becky. We hope to see you again soon.

10/10 (非常に良い)

alexa

出張, 家族旅行
良かった点 : 清潔度
Limited parking, pullout bed was old
2024 年 4 月に 1 泊滞在
Nancyからの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you, Alexa for posting your feedback. Your comments will be shared with the team. We hope to see you again.

10/10 (非常に良い)

sylvain、muel

良かった点 : 施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Nancyからの返信 (投稿日 : 2024 年 5 月 10 日)
Thanks for the feedback. We are so excited you enjoyed your stay and look forward to seeing you again, Sylvain.

4/10 (不満)

Patrick

気になった点 : 施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Nancyからの返信 (投稿日 : 2024 年 4 月 22 日)
Thank you very much for your rating! We are always striving to improve, so if you were willing to share more about your experience, I would be very grateful. We hope that you will give us another opportunity in the future to exceed your expectations. Thank you.

8/10 (良い)

Cuauhtemoc

2024 年 4 月に 1 泊滞在
Nancyからの返信 (投稿日 : 2024 年 5 月 8 日)
Thanks for the feedback. We are glad you enjoyed your stay and look forward to seeing you again, Cuauhtemoc.

10/10 (非常に良い)

Raphael T

良かった点 : 清潔度
2024 年 4 月に 3 泊滞在
Nancyからの返信 (投稿日 : 2024 年 4 月 19 日)
Thanks for the feedback, Raphael. We are so excited you enjoyed your stay and look forward to seeing you again.

6/10 (普通)

Maria

良かった点 : 清潔度、施設のコンディションと設備
Did not inform about or acknowledge Expedia voucher per room. Stated they were not informed by you. Didn’t realize I’d have to work so hard to get it.
2024 年 4 月に 2 泊滞在
Nancyからの返信 (投稿日 : 2024 年 4 月 17 日)
We're sorry that your recent experience did not meet your expectations, Maria. Sometimes, the notifications from Expedia do not come through correctly and it does cause confusion at check-in. We hope you'll give us another try.

10/10 (非常に良い)

Lisa

良かった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Nancyからの返信 (投稿日 : 2024 年 4 月 17 日)
Thank you for your 5-star rating! We are happy you loved your stay. We hope to see you again soon, Lisa.

10/10 (非常に良い)

Ramon

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great Customer Service & Very Clean
2024 年 4 月に 2 泊滞在
Nancyからの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you for your feedback. We are very happy to read that you enjoyed your stay, Ramon. We hope to see you again soon.

10/10 (非常に良い)

Jean

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
Like staff at check in - she was super friendly and efficient! :-)
2024 年 4 月に 1 泊滞在
Nancyからの返信 (投稿日 : 2024 年 4 月 15 日)
We are delighted to read the review of your stay. It was our pleasure to host you, and we hope to see you again whenever you return to our exciting area, Jean.

10/10 (非常に良い)

Luz

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Friendly staff and nice hotel to stay with family and my family love the breakfast
2024 年 4 月に 2 泊滞在
Nancyからの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you for rating your stay at La Quinta San Antonio Medical Center NW, Luz. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.

10/10 (非常に良い)

Alfred

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Staff was very kind. Enjoyed free breakfast too. Some items were biscuits and gravy, fried eggs, scrambled eggs, cereal, baked goods area, and waffles. Every day is different. Only thing that I didn't enjoy was that there wasn't much walkable places (15 minute radius) around the hotel, but that's not something the hotel is in control of.
2024 年 4 月に 4 泊滞在
Nancyからの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you for your recent visit and excellent review. We are really delighted to hear about your experience, as we strive to make every guest's visit memorable, Alfred. Thank you so much for choosing our hotel. We hope to have the opportunity to serve you again soon.

8/10 (良い)

Momar

良かった点 : 施設のコンディションと設備
2024 年 2 月に 3 泊滞在
Nancyからの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you for taking the time to rate us, Momar. We look forward to seeing you again soon. Have a great day!

2/10 (非常に不満)

Emigdia

No pudimos viajar causas de fuerza mayor
2024 年 4 月に 1 泊滞在
Nancyからの返信 (投稿日 : 2024 年 4 月 12 日)
Thank you for your feedback, Emigdia. I am unsure about a Force Majeure situation recently or how that would have affected your stay with us, but please accept our apologies for not living up to your expectations.

8/10 (良い)

Kelly、Placentia

2024 年 4 月に 1 泊滞在
Nancyからの返信 (投稿日 : 2024 年 4 月 30 日)
Thank you for taking the time to rate us. We look forward to seeing you again soon. Have a great day, Kelly!