「We booked this hotel with you Hotels.com BUT when we've arrived they said "They don't have any of our reservation from your website" ... why's that ? And we needed to find another hotel.」
「We stayed in this apartment in Chania for a few days and had a really great experience. The place is very functional, clean, and fully equipped with everything needed for a comfortable stay. The kitchen has all the necessary utensils and appliances, the living spaces are spacious and well organized, and overall the house feels thoughtfully arranged to make guests feel relaxed and at home.One of the biggest advantages of the apartment is its location. It is right in the heart of the city center,...
「We booked this hotel nearly a year before we travelled. We wanted somewhere warm with fun evenings and a great beach for the whole family and this seemed to fit the bill. However what we didn’t realise is that the resort is actually closed as it was so early in the season. There was nothing on the beach, only 1 restaurant was open and the shops were all closed. Whilst I do acknowledge we should have researched this more , all of the research I did do let me to this resort. The local taxi driver...
「Location was excellent, and the property was clean and looked lovely. Communication wasn’t great, the booking states check out is noon (12) yet we had staff banging on the door at 11 asking us when we would be leaving, apparently they changed check out time after covid… well I’m not a mind reader?
The room looked great however the large rug was a major slip hazard as the Velcro underneath has lost its stick, at least one of us went flying every day, and the wooden floors meant we were kept up...
「Budget friendly, spacious, comfortable and with all the amenities required for a self catered spaceHosts very quick to respond to any queriesGreat location with beautiful view of the mountains and seaWell located for anyone driving with easy access to Kissamos / Kasteli」