フロント

ロイヤルインエアポートの口コミ

2 out of 5
ロイヤルインエアポート
223 Jimmy Doolittle Rd, Salt Lake City, UT

口コミ

6.6
評価 10 - 1003 件の口コミ中 252 件が非常に良い" "
評価 8 - 1003 件の口コミ中 238 件が良い" "
評価 6 - 1003 件の口コミ中 190 件が普通" "
評価 4 - 1003 件の口コミ中 144 件が不満" "
評価 2 - 1003 件の口コミ中 179 件が非常に不満" "

7.0/10

清潔度

7.0/10

スタッフとサービス

6.2/10

設備とサービス

6.4/10

施設のコンディションと設備

6.6/10

環境への配慮

口コミ

10/10 (非常に良い)

Kazuki

2023 年 7 月に 2 泊滞在
samからの返信 (投稿日 : 2023 年 7 月 28 日)
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are happy that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

6/10 (普通)

emi

2022 年 8 月に 1 泊滞在

8/10 (良い)

Anshuman

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Good room, comfortable bed and clean wasroom, Staff was nice and warm, elevator out of order Breakfast ok needs cut fruits to make it better Overall a good experience
2024 年 5 月に 2 泊滞在

6/10 (普通)

scott

出張, カップルで旅行
Extension of duper 8
2024 年 5 月に 1 泊滞在
samからの返信 (投稿日 : 2024 年 5 月 28 日)
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are happy that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

4/10 (不満)

Larry Van

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
2024 年 5 月に 1 泊滞在
samからの返信 (投稿日 : 2024 年 5 月 28 日)
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are happy that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 (非常に良い)

eui seob

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
samからの返信 (投稿日 : 2024 年 5 月 27 日)
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are happy that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

2/10 (非常に不満)

Philip

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Toilet didn't work, filthy carpets, elevator didn't work if you wanted to go to 3rd floor, pool was closed, analog tv, limited breakfast, had to go to 2nd floor for ice, one washer/dryer didn't work.
2024 年 5 月に 1 泊滞在
samからの返信 (投稿日 : 2024 年 5 月 25 日)
Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel, our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 (非常に良い)

Jared、Nampa

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Thank you
2024 年 5 月に 1 泊滞在
Venからの返信 (投稿日 : 2024 年 5 月 25 日)
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are happy that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

8/10 (良い)

Samantha

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall our stay was fine. Adequate number of pillows and they were actually pretty comfortable. Pleased with what we got for how much we paid. Would probably stay here again if the need arose
2024 年 5 月に 1 泊滞在
samからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are happy that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

6/10 (普通)

Carol

It was fine
2024 年 5 月に 1 泊滞在
samからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are happy that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

2/10 (非常に不満)

Matthew

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Venからの返信 (投稿日 : 2024 年 5 月 24 日)
Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel, our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

2/10 (非常に不満)

Michael A

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The question about how the service dog will help them. Service dogs is to offer a service to the handlers no to other people
2024 年 5 月に 1 泊滞在
samからの返信 (投稿日 : 2024 年 5 月 19 日)
Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel, our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

2/10 (非常に不満)

Christian

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Tan alto y ahora ellos cobraron ese valor de mi tarjeta , y no lo regresan
2024 年 5 月に 1 泊滞在
samからの返信 (投稿日 : 2024 年 5 月 16 日)
Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel, our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 (非常に良い)

Youngjai

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great
2024 年 5 月に 1 泊滞在
samからの返信 (投稿日 : 2024 年 5 月 16 日)
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are happy that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

4/10 (不満)

Brent

カップルで旅行
気になった点 : 施設のコンディションと設備
They advertise a pool and hot tub—which is a big reason we booked here—to soak sore bones after a long drive. But sign on pool door says “closed for the season”. What season? It’s indoors. I asked the desk staff—what does that mean? Oh, it’s closed all season is all they would say. I call it false advertising.
2024 年 5 月に 1 泊滞在
samからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel, our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

2/10 (非常に不満)

Melissa

家族旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The hotel is well situated to the airport and has a reasonable price point. Front desk staff on arrival was friendly. The morning staff seemed like she appreciated very early mornings as much as I do. The hotel could be most optimally described as “very basic.” It is dated. The indoor pool was curiously “closed for the season.” Rooms were reasonably clean but it was hard to tell from light and colour. If you have simple needs, this is the place for you.
2024 年 5 月に 1 泊滞在
samからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel, our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

2/10 (非常に不満)

Mina

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very dirty overall. Would not stay here again.
2024 年 3 月に 1 泊滞在
samからの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel, our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

6/10 (普通)

Kerry、SALUDA

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
This hotel was an old Super 8, the 1st night we stayed, the room was acceptable, the blanket was really thin, the bathoom faceplate was cracked, carpets were dirty and stained, but we arrived at midnight and left by 0930. The 2nd night we stayed in a room that looked like it had two queen beds in it at one time, with one king bed in the room there was a whole empty space. There was no light at all over the bathroom vanity and the only other light in the room was on the night stands and one standing lamp. The key card didn't work for the alternate entrance. Again carpets dirty and stained and the one chair in the room was stained.
2024 年 4 月に 1 泊滞在
samからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel, our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

8/10 (良い)

Holly

良かった点 : 施設のコンディションと設備
2024 年 5 月に 1 泊滞在
samからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are happy that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

2/10 (非常に不満)

JASON

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
samからの返信 (投稿日 : 2024 年 5 月 5 日)
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are happy that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 (非常に良い)

Yopsan

2024 年 4 月に 1 泊滞在
samからの返信 (投稿日 : 2024 年 5 月 25 日)
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are happy that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

8/10 (良い)

Andrea

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 清潔度
They need to vacuum the common carpet. The room was good to rest.The recepcionist was so kind with us!
2024 年 5 月に 1 泊滞在
samからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are happy that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

6/10 (普通)

George

2024 年 4 月に 1 泊滞在
samからの返信 (投稿日 : 2024 年 5 月 23 日)
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are happy that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 (非常に良い)

James

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent communication.
2024 年 4 月に 1 泊滞在
samからの返信 (投稿日 : 2024 年 5 月 2 日)
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are happy that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

8/10 (良い)

Luis Humberto

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
samからの返信 (投稿日 : 2024 年 4 月 30 日)
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are happy that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

2/10 (非常に不満)

Ramiro

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I didn’t checking The hotel don’t give me the rooms
2024 年 4 月に 1 泊滞在
samからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel, our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

8/10 (良い)

Kerry、SALUDA

カップルで旅行
Very thin blanket on the bed, carpet stains, broken outlet cover on bathroom light switch. Not bad for the price. OK breakfast, good coffee.
2024 年 4 月に 1 泊滞在
samからの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel, our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

6/10 (普通)

Vicke

2024 年 4 月に 1 泊滞在
samからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are happy that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

8/10 (良い)

rick

良かった点 : 清潔度、スタッフとサービス、設備とサービス
The room was very dark, even with all of the lights on. Bring a flashlight. The outside needs a good cleaning. The room was clean and staff were nice.
2024 年 4 月に 1 泊滞在
samからの返信 (投稿日 : 2024 年 4 月 23 日)
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are happy that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 (非常に良い)

Jesus

良かった点 : 清潔度
2024 年 4 月に 1 泊滞在
samからの返信 (投稿日 : 2024 年 4 月 23 日)
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are happy that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

6/10 (普通)

Anthony

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 1 泊滞在
samからの返信 (投稿日 : 2024 年 4 月 18 日)
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are happy that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

2/10 (非常に不満)

Megan

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Absolute filth, and rude employees! I took pics and complained however the hotel said that I was just disgruntled because they wouldn’t let me check in early so I got no money back! DO NOT MAKE THE SAME MISTAKE!! BOOK ELSEWHERE!
2024 年 4 月に 2 泊滞在
samからの返信 (投稿日 : 2024 年 4 月 17 日)
Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel, our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

2/10 (非常に不満)

Benjamin

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Nothing
2024 年 4 月に 2 泊滞在
samからの返信 (投稿日 : 2024 年 4 月 19 日)
Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel, our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 (非常に良い)

Cliff

None
2024 年 4 月に 2 泊滞在
Venからの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are happy that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

8/10 (良い)

Steven

2024 年 4 月に 3 泊滞在
samからの返信 (投稿日 : 2024 年 5 月 5 日)
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are happy that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

4/10 (不満)

Christy

小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The pool was closed and the staff wasn't friendly. There were several things that seemed unkept. A ceiling tile missing with a bucket under it. The ice machine on the first floor was out of order. The elevator was out of order, the equipment in what they called the gym...which was a very small room off the pool that was full indoors, but out of season was dirty and very unkept.
2024 年 4 月に 1 泊滞在
samからの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel, our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 (非常に良い)

Iris

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Los desayunos un poco más completos y amabilidad con el personal
2024 年 4 月に 2 泊滞在
Venからの返信 (投稿日 : 2024 年 4 月 13 日)
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are happy that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 (非常に良い)

Daniela

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Good service and good cleaning
2024 年 4 月に 2 泊滞在
samからの返信 (投稿日 : 2024 年 4 月 11 日)
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are happy that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

4/10 (不満)

Barry

グループ旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Upon arrival the pool was closed because of the season. It is an indoor pool. I don't understand why. We requested to not have the linens changed and they said they wouldn't. When we went to town the next day, there wasn't any sign we could put on the door so they wouldn't come in to change anything. We told the front desk as mentioned the day before. When we returned, the bed was made, dirty clothing was placed on clean clothing, my pj's were moved. We didn't see anything missing, but that isn't the issue. The issue is that we asked to not have the cleaning staff come into our room to make the bed and change the linens. According to Utah Code Chapter 29 covering Hotels And Inn Keepers, it is against the law for Inn Keepers and employees of such for them to ignore the request of a guest to stay out of the rented room for up to 48 hours after the guest obtains access to the room. Meaning they have full right to enter after the second night. So it is perfectly ok for them to go into our rented room for cleaning today. Not yesterday. This hotel used to be a motel 8. There are placards on the inside of the door staying such. This hotel is below motel 6 standards as far as upkeep goes. There was a blue tub in the hallway when we showed up Tuesday evening and it was still there this morning Thursday. There is no handicap access anywhere except the front door going into the lobby. If you're in a wheel chair and rent upstairs, don't. The elevator don't work. The only ice is upstairs
2024 年 4 月に 2 泊滞在
samからの返信 (投稿日 : 2024 年 4 月 11 日)
Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel, our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

2/10 (非常に不満)

Mary

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
samからの返信 (投稿日 : 2024 年 4 月 6 日)
Thank you for choosing our hotel, and for taking the time to write a review! Our hotel aims to provide a truly unique experience, and We look forward to welcoming you back to our hotel in the future.

2/10 (非常に不満)

Vinny

良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス
The price to rent a hotel was a 150 plus room
2024 年 3 月に 1 泊滞在
samからの返信 (投稿日 : 2024 年 4 月 4 日)
Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel, our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

4/10 (不満)

Michael

良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
No vending machines. No cable tv at all. No guide in rooms with restaurant listings. No extra towele available.
2024 年 3 月に 2 泊滞在
samからの返信 (投稿日 : 2024 年 4 月 3 日)
Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel, our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

4/10 (不満)

Shadow

ペット同伴の旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Yes
2024 年 3 月に 1 泊滞在
samからの返信 (投稿日 : 2024 年 4 月 4 日)
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are happy that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

6/10 (普通)

DON TAN

家族旅行
Not sure how to operate HVAC seemed hot in the winter I had to turn on AC while it was freezing outside
2024 年 3 月に 5 泊滞在
samからの返信 (投稿日 : 2024 年 3 月 28 日)
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are happy that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

8/10 (良い)

Brett、Kaysville

出張
良かった点 : スタッフとサービス、設備とサービス
Smelled like curry in the hallway
2024 年 3 月に 1 泊滞在
samからの返信 (投稿日 : 2024 年 3 月 28 日)
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we do apologize for the smell and we are happy that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

6/10 (普通)

Randy

家族旅行
良かった点 : 清潔度、設備とサービス
Changing from Royal Inn to a Super8 no sign made it difficult for food delivery and transportation beds are horrible clean but uncomfortable and the bed platforms creak. Did not sleep well because of the noise from the beds.
2024 年 3 月に 1 泊滞在
samからの返信 (投稿日 : 2024 年 3 月 26 日)
Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel, our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 (非常に良い)

Mark

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenience
2024 年 3 月に 1 泊滞在
samからの返信 (投稿日 : 2024 年 3 月 25 日)
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are happy that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 (非常に良い)

Jens-Rainer

It is better known as "Super 8". The taxi driver did not know the new name. I have good experiences with Super 8 motels, always recommendable.
2024 年 3 月に 1 泊滞在
samからの返信 (投稿日 : 2024 年 3 月 26 日)
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are happy that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

2/10 (非常に不満)

Philip

グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was filthy stains everywhere, on every surface, hot water was barely warm, this is really not the actual hotel name, it rhymes with an alternative name duper h Oh and the mattress smelled like human intercourse. I wouldn’t wish this on anyone for a stay, really sad
2024 年 2 月に 3 泊滞在
samからの返信 (投稿日 : 2024 年 3 月 26 日)
Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel, our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

8/10 (良い)

Heidi

家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Room seemed clean but def needs updates. The indoor pool area said ‘closed for the season,’. Breakfast was basic but fine.
2024 年 3 月に 1 泊滞在
samからの返信 (投稿日 : 2024 年 3 月 24 日)
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are happy that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.