デスク、アイロン / アイロン台、可動式ベッド、ベッドシーツ

コンフォート スイーツ エアポートの口コミ

2.5 out of 5
コンフォート スイーツ エアポート
171 N 2100 W, Salt Lake City, UT

口コミ

8.8

非常に良い

評価 10 - 1007 件の口コミ中 580 件が非常に良い" "
評価 8 - 1007 件の口コミ中 263 件が良い" "
評価 6 - 1007 件の口コミ中 87 件が普通" "
評価 4 - 1007 件の口コミ中 41 件が不満" "
評価 2 - 1007 件の口コミ中 36 件が非常に不満" "

9.0/10

清潔度

9.0/10

スタッフとサービス

8.4/10

設備とサービス

8.6/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

10/10 (非常に良い)

Kenichiro

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 6 月に 5 泊滞在

8/10 (良い)

Masakazu

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
広くて快適な部屋。朝食はごく簡単なもの(ワッフル、ポテト、ベーコン、スクランブルエッグ)。
2022 年 8 月に 2 泊滞在

10/10 (非常に良い)

James

カップルで旅行
Close to airport.
2024 年 5 月に 1 泊滞在

8/10 (良い)

Michael

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice and clean hotel. Nice breakfast served.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Kelly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was easy to get around for my needs. Comfortable and staff was very nice and easy to work with.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Nancy、Idaho Falls

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very friendly staff. Nice comfortable room
2024 年 5 月に 1 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Nancy,We're delighted you had a pleasant experience with our staff and enjoyed your comfortable room! Providing friendly and accommodating service is our top priority, and we're thrilled that our team made your stay enjoyable. Thank you for your kind words, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future!Thank You,Comfort Suites Airport Management

4/10 (不満)

frederick delos santos

家族旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
i didn’t like the property why very strict about how many people that will stay to the property! the only thing i made mistake is to booked only me and my wife for staying but we invited someone else so the 4 of us occupied the room but the cashier insisted to charge me extra $350. i tried to ask help from expedia customer service but they hung up
2024 年 5 月に 5 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Guest,We're sorry to hear about your experience. Our policies regarding the number of guests in a room are in place to ensure the safety and comfort of all our guests, as well as to comply with fire and occupancy regulations. We apologize if this caused any inconvenience for you. Regarding the additional charge, it's standard practice for hotels to charge extra for additional guests to cover the cost of amenities and services provided. We understand your frustration and regret any miscommunication that may have occurred. Thank You,Comfort Suites Airport Management

10/10 (非常に良い)

Amarie

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was a decently nice hotel for the price. Room was clean and in good condition. They offer 24 hour shuttle service to the airport and since we had to leave well before breakfast to get to the airport, they said we can ask for a to go breakfast bag when we go down for the shuttle.
2024 年 5 月に 1 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Amarie,We're delighted to hear that you found our hotel to be a decent choice for the price! Providing clean and well-maintained rooms is essential to us, and we're glad that you were satisfied with your accommodations. Our 24-hour shuttle service to the airport is designed to add convenience to your stay, and we're pleased that you found it helpful. Offering a to-go breakfast bag for early departures is just one way we strive to accommodate our guests.Thank You,Comfort Suites Airport Management

10/10 (非常に良い)

Kyle

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent
2024 年 4 月に 1 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Kyle,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you at Comfort Suites Airport many more times.Thank You,Comfort Suites Airport Management

8/10 (良い)

Queen Christine

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I have no complaints. My stay was fine.
2024 年 4 月に 1 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Christine,We're glad to hear that you had a satisfactory stay with us! Your comfort and satisfaction are our top priorities, and we're pleased that everything met your expectations. Please don't hesitate to reach out if you have any feedback or need assistance.We look forward to welcoming you back for another enjoyable stay whenever you're in the area. Thank you for choosing us!Thank You,Comfort Suites Airport Management

8/10 (良い)

Hermilo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Hermilo,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thank You,Comfort Suites Airport Management

4/10 (不満)

yurley

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I got a room with two beds and a sofa. I was clean, but it smelled like cigarettes, and the beds had something on them because we all 4 were itchy. It was so bad also the washroom needed some update and sheets were smelled.
2024 年 4 月に 1 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Yurley,We apologize for the experience you had, but there must be some mistake on your part as far as the location, as we did not have your reservation at our location. We hope to have the opportunity to welcome you for a much-improved stay in the future.Sincerely,Comfort Suites Airport Management

10/10 (非常に良い)

Damond

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was great. Very nice and helpful. Rooms were clean, minus a few stains on one of the beds bedding. Pool and hot tub clean and nice temps. Will stay here again.
2024 年 3 月に 2 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear Damond,We're thrilled to hear that you had a wonderful experience during your stay with us! Providing excellent service and maintaining cleanliness are top priorities for us, and we're glad our staff exceeded your expectations with their friendliness and helpfulness. It's great to know that you found our rooms clean and comfortable and enjoyed our pool and hot tub facilities. We apologize for any inconvenience caused by the stains on the bedding and assure you that we will address this issue promptly. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future!Thank You,Comfort Suites Airport Management

10/10 (非常に良い)

Leslie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice airport hotel. Staff were very helpful and friendly. Appreciated the breakfast and the airport shuttle
2024 年 4 月に 1 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear Leslie,We're thrilled you enjoyed your stay at our airport hotel! Our top priority is providing exceptional service and convenience to our guests, and we're delighted that our staff was helpful and friendly throughout your visit. You also appreciated our breakfast offerings and airport shuttle service, which made your stay even more convenient and enjoyable. Thank you for choosing to stay with us, and we look forward to welcoming you back again in the future!Thank You,Comfort Suites Airport Management

6/10 (普通)

Grace

家族旅行
良かった点 : スタッフとサービス
The staff are great and accommodating!
2024 年 4 月に 1 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Grace,Thank you for your kind words! We're delighted to hear that you found our staff great and accommodating. Providing excellent service to our guests is our priority, and we're glad we could make your stay enjoyable. If there's anything else we can assist you with during your stay, please feel free to let us know. We look forward to continuing to exceed your expectations!Thank You,Comfort Suites Airport Management

10/10 (非常に良い)

Janice

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I was there for my brother’s funeral. Hotel staff were nice and helpful.
2024 年 3 月に 3 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Janice,We extend our deepest condolences for your loss. We're grateful that you chose to stay with us during such a difficult time and that our staff could provide support and assistance. Your kind words mean a lot to us, and we're here to help in any way we can during your stay. Please don't hesitate to reach out if you need anything or we can assist you further. Our thoughts are with you and your family during this time.Thank You,Comfort Suites Airport Management

4/10 (不満)

Rolissa

家族旅行, 小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Staff was nice, the only downside was the people a room down from us were very loud until 4am. The towels had red stains on them possibly blood. We did let the front desk know this upon check out.
2024 年 3 月に 1 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Rolissa,Thank you for sharing your experience with us.  We're pleased to hear that you found our staff nice, although we apologize for the disturbance caused by noisy neighbors during your stay.  Additionally, we apologize for the inconvenience of stained towels.  Your feedback is important to us, and we'll address these issues promptly to ensure a better experience for our guests in the future.  We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay. Please don't hesitate to reach out if we can assist you with anything else.Thank You,Comfort Suites Airport Management

10/10 (非常に良い)

James

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy check-in, responsive staff. Great stay
2024 年 3 月に 1 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear James,We're thrilled to hear that you had an excellent stay with us! Our team prioritizes seamless check-in and responsive service. Your positive feedback is greatly appreciated, and we hope to welcome you back for another great stay in the future. Thank you for choosing our hotel!Thank You,Comfort Suites Airport Management

10/10 (非常に良い)

Matthew、Littleton

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Well maintained
2024 年 3 月に 2 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Matthew,Thank you for your feedback! We're delighted that you found our property well-maintained. Our team works diligently to ensure that all aspects of our hotel are kept in top condition for our guests' enjoyment and comfort. Your acknowledgment is greatly appreciated, and we look forward to hosting you again soon for another pleasant stay.Thank You,Comfort Suites Airport Management

6/10 (普通)

Karla

2024 年 3 月に 1 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Karla,Thank you for rating your stay at  Comfort Suites Airport.  We are glad to learn that your stay at our Comfort Suites Airport Hotel was good; however, we would love to know how we could've improved your experience.  Don't hesitate to contact us to provide more details about your experience so we can continue improving our product and service.Thank You,Comfort Suites Airport Management

2/10 (非常に不満)

Kylee

出張
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Found a used marjauana pipe in the Kleenex box. The room key never worked. Had to get it recarded every time we went back to the room. The last night a couple was in the hallway banging on the door and yelling at each other.
2024 年 3 月に 2 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Kylee,We sincerely apologize for the unacceptable experience you had during your stay.  Your comfort and safety are our top priorities, and it's distressing to hear about the issues you encountered.  We will thoroughly investigate the cleanliness and maintenance concerns you raised and take immediate action to address them. Additionally, we'll review our security procedures to ensure incidents like the one you described are prevented in the future. Please accept our sincerest apologies.Sincerely,Comfort Suites Airport Management

8/10 (良い)

Christie

2024 年 3 月に 1 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Christie,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thank You,Comfort Suites Airport Management

10/10 (非常に良い)

Lisa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Lisa,We're thrilled to receive a 5-star rating from you! Your satisfaction is our utmost priority, and we're glad to have met your expectations during your stay. If you have any specific feedback or comments you'd like to share with us to improve our services further, please don't hesitate to reach out. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another fantastic experience!Thank You,Comfort Suites Airport Management

4/10 (不満)

Ana

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
The bathtub in our room was really dirty. The shuttle to the airport, works only if you ask.
2024 年 3 月に 1 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Ana,We apologize for the inconvenience you experienced during your stay.  Cleanliness is of the utmost importance to us, and we regret that the condition of the bathtub did not meet your expectations.  Our housekeeping team will address your feedback to ensure such oversights are rectified immediately. Regarding the shuttle service, we apologize for any confusion. We'll work to provide more precise communication about the availability and scheduling of our shuttle service for our guests' convenience.  Thank you for bringing these matters to our attention, and we hope to have the opportunity to serve you better in the future.Sincerely,Comfort Suites Airport Management

10/10 (非常に良い)

Corey

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel was VERY close to the airport and very convienent for a morning flight. From hotel room to gate in under 45 minutes. Staff was very customer service oriented, room was clean, comfortable, and quiet. We live about five hours from the airport and if we are ever in need of a room near the Salt Lake City Airport, this will be our choice again.
2024 年 3 月に 1 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Corey,Thank you for your glowing review!  We're thrilled that our hotel's proximity to the airport and convenient location made your morning flight stress-free.  Providing excellent customer service is our priority, and we're delighted that our staff exceeded your expectations.  It's lovely to know that you found your room clean, comfortable, and quiet, ensuring a restful stay before your journey.  We appreciate your loyalty and look forward to welcoming you back whenever you need accommodations near the Salt Lake City Airport!Thank You,Comfort Suites Airport Management

10/10 (非常に良い)

Sasha

2024 年 3 月に 1 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Sasha,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Comfort Suites Airport many more times.Thank You,Comfort Suites Airport Management

10/10 (非常に良い)

Valerie

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very clean and comfortable. Excited there was a pool!!
2024 年 3 月に 1 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Valerie,We're delighted you found our hotel very clean and comfortable!  Ensuring a pleasant and relaxing stay for our guests is our top priority. We're thrilled that you were excited about our pool and had the opportunity to enjoy it during your visit.  Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable experience in the future!Thank You,Comfort Suites Airport Management

6/10 (普通)

Michael、Scottsdale

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The front desk people were very warm and friendly. The rooms were clean and in working order. The pool and spa were not as advertised... the pool is CLOSED by the CITY & COUNTY. The spa was cleanish. I would NEVER have booked this hotel if I had known that the pool was closed by the health department.
2024 年 3 月に 1 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 3 月 29 日)
Dear Michael,We're pleased to hear that you found our front desk staff warm and friendly, and that you found the rooms clean and in good condition. However, we apologize for the disappointment regarding the pool closure. We understand your frustration and regret any inconvenience this may have caused. We will ensure that our online listings accurately reflect the current status of our amenities. Your feedback is important to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely,Comfort Suites Airport Management

10/10 (非常に良い)

Gavin

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay. Clean spacious rooms. Beds were comfy. Close to the airport, and easy drive to the ski resorts.
2024 年 3 月に 1 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 3 月 29 日)
Dear Gavin,Thank you for your excellent review! We're thrilled to hear that you had a great stay with us. It's fantastic to know that you found our rooms clean, spacious, and comfortable, and that our location close to the airport and ski resorts was convenient for you. Your satisfaction is our priority, and we appreciate your kind words. We hope to welcome you back for another fantastic stay in the future!Thank You,Comfort Suites Airport Management

10/10 (非常に良い)

Patricia

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was nice. Being remodeled, but you couldn’t tell unless you looked
2024 年 3 月に 2 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 3 月 29 日)
Dear Patricia,Thank you for your feedback! We're pleased to hear that you had a nice stay with us. We strive to minimize disruptions during renovations, and we're glad you didn't notice any significant inconveniences. Your satisfaction is important to us, and we appreciate your understanding during our remodeling process. We hope to welcome you back for another enjoyable stay in the future!Thank You,Comfort Suites Airport Management

10/10 (非常に良い)

William

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 4 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 3 月 29 日)
Dear William,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Comfort Suites Airport. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Comfort Suites Airport hotel soon!Thank You,Comfort Suites Airport Management

6/10 (普通)

Tracey

家族旅行
Took 3 min for toilet to flush so you were required to stay in restroom until flushing process was completed so that you did not wake anyone sleeping. Came for breakfast at 9:40. The front staff personnel opened the door and told me lady was cleaning. The attendant did fix me some waffles and I had a few pieces of bacon that was left. Would not stay in hotel again and would not recommend.
2024 年 3 月に 1 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 3 月 29 日)
Dear Tracey,We apologize for the inconvenience you experienced during your stay. Your feedback regarding the toilet flushing delay and breakfast service is concerning, and we're sorry for falling short of your expectations. Rest assured, we'll address these issues with our team to ensure a better experience for our guests in the future. We appreciate your honesty and regret that we couldn't provide you a more enjoyable stay. If you're open to giving us another chance, we'd appreciate the opportunity to make it right for you.Sincerely,Comfort Suites Airport Management

10/10 (非常に良い)

Karim

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very good value for money
2024 年 3 月に 1 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 3 月 29 日)
Dear Karim,We're thrilled to hear that you found our hotel to be a good value for money! We value providing excellent value and quality service, and we're glad we could meet your expectations. Thank you for choosing us, and we hope to welcome you back for another great stay in the future!Thank You,Comfort Suites Airport Management

10/10 (非常に良い)

Kathy

2024 年 3 月に 1 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Kathy,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you at Comfort Suites Airport many more times.Thank You,Comfort Suites Airport Management

10/10 (非常に良い)

Ana

2024 年 3 月に 1 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Ana,Thank you for a Perfect Score Rating on your stay at Comfort Suites Airport.  We are glad you enjoyed your stay at our hotel. We are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Thank You,Comfort Suites Airport Management

10/10 (非常に良い)

Ron

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was helpful, and the breakfast was good.
2024 年 3 月に 1 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 3 月 29 日)
Dear Ron,We're delighted to hear that you found our staff helpful and enjoyed our breakfast offerings. Our priority is providing excellent service and delicious meals, and we're thrilled that we could meet your expectations in both regards. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay in the future!Thank You,Comfort Suites Airport Management

8/10 (良い)

Kaydee

良かった点 : 清潔度、スタッフとサービス
2024 年 3 月に 1 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 3 月 29 日)
Dear Kaydee,Thank you for taking the time to leave us a rating.  We can't wait to have you back for another visit soon!Thank You,Comfort Suites Airport Management

10/10 (非常に良い)

Steven

2024 年 3 月に 1 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 3 月 28 日)
Dear Steven,Thank you for a Perfect Score Rating on your stay at Comfort Suites Airport.  We are glad you enjoyed your stay at our hotel.  We are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Thank You,Comfort Suites Airport Management

6/10 (普通)

Joan

2024 年 2 月に 6 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 3 月 28 日)
Dear Joan,Thank you for leaving us a rating of your stay with us at Comfort Suites Airport. We work tirelessly to ensure our guests experience the best hospitality in Comfort Suites Airport. We also wish you could elaborate on your experience, especially where we went wrong. We aim to provide a memorable stay, so your review helps us identify where we lack. We hope you enjoyed our amenities and hope that you choose us again on your next visit.Thank You,Comfort Suites Airport Management

2/10 (非常に不満)

Myriam

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff not bad.Rooms wasn’t clean, I found rest of food and dirt
2023 年 11 月に 3 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 3 月 5 日)
Dear Myriam,We appreciate your feedback regarding our staff and apologize for the cleanliness issues you encountered during your stay.  Providing a clean and comfortable environment for our guests is a top priority, and we regret that we fell short of meeting your expectations.  Your comments have been shared with our housekeeping team to address and improve our cleaning procedures.  We hope to have the opportunity to regain your trust and provide you with a much-improved experience during your next visit.  Thank you for bringing this to our attention.Sincerely,Comfort Suites Airport Management

10/10 (非常に良い)

Wayne

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Facility is a bit dated but was clean. Staff was very pleasant. Breakfast was not spectacular but good with some healthier options.
2024 年 2 月に 1 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 3 月 1 日)
Dear Wayne,Thank you for sharing your feedback with us.  We're pleased to hear that you found our facility to be clean and our staff very pleasant.  Providing a welcoming and tidy environment is essential to us, and we appreciate your understanding regarding any dated aspects of the facility.We also appreciate your comments on the breakfast options.  We strive to provide a variety of choices, including healthier options, and we'll consider your feedback as we continually work to improve our offerings. If there's anything specific you think we could improve or if you have any additional comments, please don't hesitate to let us know.  We value your input and hope to have the opportunity to welcome you back for another positive experience in the future!Thank You,Comfort Suites Airport Management

8/10 (良い)

Doris J

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Smalĺ bathroom
2024 年 2 月に 1 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Doris,Thank you for your feedback. We appreciate your rating and understanding that the size of the bathroom didn't meet your expectations.  We apologize for any inconvenience this may have caused during your stay.  Please know that we value your input and will use it to improve our facilities for future guests.  We hope to have the opportunity to welcome you back for a more satisfying experience in the future.  Thank you for choosing us.Thank You,Comfort Suites Airport Management

10/10 (非常に良い)

Jennifer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice
2024 年 2 月に 1 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Jennifer,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Comfort Suites Airport.  We work tirelessly to ensure our guests experience the best hospitality at Comfort Suites Airport.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Comfort Suites Airport Management

10/10 (非常に良い)

Connie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved that it was so to the airport. The shuttle driver was very nice and efficient.
2024 年 1 月に 1 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Connie,Thank you for sharing your positive experience with our hotel and shuttle service.  We're glad to hear that you appreciated the convenient location and the friendly and efficient service provided by our shuttle driver.  Your feedback is valuable to us, and we hope to have the opportunity to welcome you back in the future.  If there's anything else we can assist you with, please don't hesitate to let us know.Thank You,Comfort Suites Airport Management

8/10 (良い)

MARY

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Mary,Thank you for staying with us when you visited Comfort Suites Airport.  It makes me happy to hear that you enjoyed your stay.  We hope to be able to host you again soon at Comfort Suites Airport!Thank You,Comfort Suites Airport Management

10/10 (非常に良い)

Elizabeth

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Would recommend the staff clarify that the shuttle after hours is provided by Uber rather than an actual hotel shuttle to the airport.
2024 年 2 月に 1 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Elizabeth,Thank you for your feedback.  We apologize for any confusion regarding our shuttle service. We will make sure to clarify this information for future guests to avoid any misunderstanding.  Your input helps us improve our communication and provide a better experience for our guests.  If you have any further suggestions or concerns, please feel free to let us know.  We appreciate your recommendation and hope to welcome you back in the future. Thank You,Comfort Suites Airport Management

10/10 (非常に良い)

Julie

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great hotel! Spotless room! Nice breakfast!
2024 年 2 月に 1 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Julie,Thank you for your positive feedback!  We're delighted to hear that you had a great experience at our hotel and that you found your room spotless and enjoyed the breakfast.  We strive to provide excellent service and a clean, comfortable environment for all our guests.  If there's anything else we can do to enhance your experience during future stays, please don't hesitate to let us know.  We look forward to welcoming you back again soon!Thank You,Comfort Suites Airport Management

10/10 (非常に良い)

Jacqueline

2024 年 2 月に 1 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Jacqueline,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Comfort Suites Airport.  We are pleased that your experience left a positive impression of our hotel.  We look forward to welcoming you back to our Comfort Suites Airport hotel soon!Thank You,Comfort Suites Airport Management

10/10 (非常に良い)

Renee、Idaho falls

2024 年 2 月に 1 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Renee,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Comfort Suites Airport. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Comfort Suites Airport hotel soon!Thank You,Comfort Suites Airport Management

10/10 (非常に良い)

Agnieszka

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Delicious breakfast! Really nice shuttle driver!
2024 年 2 月に 1 泊滞在
Comfort Suites Airport Managementからの返信 (投稿日 : 2024 年 2 月 22 日)
Dear Agnieszka,Thank you for your positive feedback! We're delighted to hear that you enjoyed our delicious breakfast and that you had a pleasant experience with our shuttle driver.  Providing excellent service and delicious meals are top priorities for us, and we're thrilled that we met your expectations in these areas.Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future!  If there's anything else we can do to make your next visit even better, please let us know.Thank You,Comfort Suites Airport Management