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ラ キンタ イン & スイーツ バイ ウィンダム ソールズベリーの口コミ

2.5 out of 5
ラ キンタ イン & スイーツ バイ ウィンダム ソールズベリー
300 S Salisbury Blvd, Salisbury, MD

口コミ

6.6
評価 10 - 999 件の口コミ中 226 件が非常に良い" "
評価 8 - 999 件の口コミ中 243 件が良い" "
評価 6 - 999 件の口コミ中 207 件が普通" "
評価 4 - 999 件の口コミ中 169 件が不満" "
評価 2 - 999 件の口コミ中 154 件が非常に不満" "

6.6/10

清潔度

7.8/10

スタッフとサービス

6.4/10

設備とサービス

6.2/10

施設のコンディションと設備

6.2/10

環境への配慮

口コミ

4/10 (不満)

Randy

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Where should I start first. Upon receiving our room keys and entering the room we found that the room was never cleaned. Beds were a mess and there was trash in the trash cans. There are no phones to call down to the front desk, so I hauled all of our luggage and the children back down to the front desk at 9 PM at night to try and get another room. We were assigned another room. Room smelled like it had not had any fresh air in 10 years. Could not crack a window to let any fresh air in. There's no enforcement for quiet hours after 10 PM. Heard people laughing and carrying on and talking loudly in the hallway, and slamming their room doors throughout the night. Breakfast is borderline tolerable. Skeeves you out when there's tons of construction going on all over the place and then you have to eat food around this. Who knows how safe it is when you're walking around when the ceilings are exposed and wiring is hanging out. Who knows what other dust we are breathing or getting in our food with all this construction going on. Had to travel down 3 floors to get ice, and then who knows if dust is getting in these ice machines where there is construction going on right on the other side of plastic barriers. Carpet, walls, ceiling in hallways all worn and beat up.
2024 年 5 月に 1 泊滞在

8/10 (良い)

Pamela

家族旅行
良かった点 : 設備とサービス
The hotel was being renovated so the indoor pool was closed along with the bar & restaurant . They did serve continental breakfast every morning. I’d like to return when renovations are completed. Staff were friendly.
2024 年 5 月に 2 泊滞在

6/10 (普通)

PATRICE

This property is under construction! Outdated rooms! A piece of crap!!!! They should mention this during booking and still charging top dollar for the crappy rooms!!
2024 年 4 月に 1 泊滞在

4/10 (不満)

Michelle

ペット同伴の旅行, カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Hotel staff were wonderful and friendly!! Tons of construction in hotel, room smelled musty and trash all around back side of building. Could not deadbolt door.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Daniel

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff and clean rooms
2024 年 4 月に 6 泊滞在

2/10 (非常に不満)

Samantha

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property is under construction and none of the amenities that they show were available to use. After my stay, I realized that the hotel had directly recharged my credit card for a booking that I had already paid through Expedia and when I tried to call, they continue to hang up on me over and over again.
2024 年 4 月に 1 泊滞在

2/10 (非常に不満)

Terrie

出張, 家族旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Building looks nice from the outside. It is located in a questionable area. Renovations were being done throughout the entire building. When we got to the 2nd floor we were hit with the smell of stale smoke and marijuana. The unit itself was ok but carpet was dingy and tearing in corners. The shower was beautiful, but when it came time to use it, we had to be quick. The drain did not work and therefore we were showering in standing water. There were really sketchy people staying there and overall as a family, I did not feel comfortable.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

David

2024 年 4 月に 2 泊滞在

8/10 (良い)

Mark

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All the staff was very kind, friendly, and helpful! We had a very pleasant stay. Suggestions I’d have is to install a shelf in the shower for soap, shampoos, etc…there was nothing…and for vacuuming not to be done at 8:30pm. The staff member was nice when I spoke with him..and of course, I thanked him for keeping the property clean.
2024 年 4 月に 1 泊滞在

2/10 (非常に不満)

Marc

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The hotel is going through a renovation. Dirty throughout the hotel, pool is under reno, rooms are under reno, beds were broken, looked like there was a frat party in the room before out stay with a complementary condom under the mattress. AWEFUL
2024 年 3 月に 2 泊滞在

6/10 (普通)

Ira

出張
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The property is dated, looks and smells dirty. The hallways on the fifth floor where I stayed were not vacuumed at all. It was debris everywhere. The door to the room I stayed was crooked, and I had a big crack at the bottom. The iron didn’t work, and, the water poured out of the iron ruining my pants. the bathroom toilet area did not have a place for the toilet paper to hang and inside the shower there was no area for soap or condiments to be stored.
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

David L.

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nicely furnished room, excellent location.
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Teddy

2024 年 1 月に 1 泊滞在

4/10 (不満)

Annette

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2024 年 1 月に 1 泊滞在

4/10 (不満)

Ronald

出張
気になった点 : 清潔度、施設のコンディションと設備
2024 年 1 月に 1 泊滞在

2/10 (非常に不満)

Mathaus

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 11 月に 2 泊滞在

2/10 (非常に不満)

Shari

家族旅行
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Don’t stay here
The room was filthy but the bed was clean, the bathroom smelled like cigarettes, the furniture was worn and tattered and the carpet was beyond gross.
2023 年 12 月に 1 泊滞在

8/10 (良い)

RADO

家族旅行
良かった点 : 清潔度、スタッフとサービス
The staff was very friendly and helpful
2023 年 12 月に 1 泊滞在

4/10 (不満)

howard

出張
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在

2/10 (非常に不満)

Robert

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Horrible Room
The hotel was under construction so almost nowhere to park and hotel was in bad shape. The room they put us in should not have been open. Wires were hanging out of the walls and no trash cans or iron. Really small tv. Shouldn’t have been open. Would’ve been hazardous for children.
2023 年 12 月に 1 泊滞在

2/10 (非常に不満)

Bernadette

2023 年 12 月に 2 泊滞在

2/10 (非常に不満)

Elyjah

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2023 年 12 月に 2 泊滞在

4/10 (不満)

宿泊されたお客様

出張
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
I will never stay there again
This hotel has been under construction for more than a year... and it doesn't look any better. I stayed there in Aug. 2022, and again recently, Dec. 2023. Same areas are under construction. The pool area was under construction in Aug. 2022, and still is under construction TODAY! The room I stayed in was supposed to be one of the renovated rooms. Well, I called the front desk because I thought they put me in a room that wasn't cleaned. Someone from housekeeping came up. Although I could tell that the bathroom has been updated, the bathroom floor was dingy looking, the sink counter had dark finger print on it and the shower floor had spots on it. She insisted that it was clean because cleaned it with bleach. She says these stains will not come out. She wiped the bathroom counter and shower floor and sprayed some room freshener. Yes, some of these stains would not come out, because I pulled out my Lysol wipes and tried to get them out too. So, the bathroom was the only area in the room that was renovated (poorly). It didn't even have a toilet paper holder in the bathroom! So, it seems that the crew that did the renovations were sloppy, spilled stuff, dropped paint, touched the granite with dirty hands and didn't clean up when they made a mess/mistake. And it appears that the hotel management thinks this is OK. I will not be staying there again. Oh BTW, none of the furniture was replaced. Same dirty carpet and curtains too.
2023 年 12 月に 2 泊滞在

8/10 (良い)

Maryanne

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The person who greeted me and checked me in was so kind and friendly!
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

James、Springfield

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice hotel, close to town, was close to to University which is where I was visiting. Highly recommend staying here!
2023 年 10 月に 2 泊滞在

8/10 (良い)

Diane

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My stay was great however the pool was under renovation as well as the bar restaurant. That was a bit disappointing.
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Nick

良かった点 : 施設のコンディションと設備
Quick check in
2023 年 11 月に 1 泊滞在

2/10 (非常に不満)

Matthew

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property was absolutely disgusting and unprofessional. I wouldn’t let my worst enemy at this property. Front desk woman was an absolute beast to deal with. They kicked me out for calling Expedia for my money back. No refund. Property was under construction but maybe one of the worst most unprofessional construction company’s. Broken tile and metal studs in hallways. Smoke alarms beeping. Open. Doors of room wide open with dust going everywhere from construction. Property’s amenities were all closed. Worst hotel experience ever. I’d rather stay in a trash bin.

4/10 (不満)

Craig

良かった点 : 清潔度
I was charged $75 dollars for an unknown fee. I contacted customer service. This lady who kept saying there was static in the phone said I would be reimbursed with a day and would send me an email confirmation. I asked her, her name and she never provided it in stead rushed me off the phone. I never received an email confirmation or a reimbursement as of yet.
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Andrew

家族旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
This property seemed like it was nice when it was new. And I personally witnessed all the construction occurring now as part of a renovation. However, we stayed in the part of the hotel that was not renovated yet and it appears like it has needed renovation for quite some time. It looks like it is at least 10 years overdue. Maybe 15. The last time I stayed in a hotel in this condition, I think they were running a prostitution ring out of it.
2023 年 11 月に 1 泊滞在

8/10 (良い)

jacqueline

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Kyle

2023 年 11 月に 1 泊滞在

6/10 (普通)

Lois

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
No-go again until renovation complete!!
The hotel is undergoing renovation so the review is based on that. The area is a mess, the older room, which hopefully we were in, was in poor condition. Patches on bathroom wall, debris from construction in toilet, poor lighting, electrical outlets etc. Elevator was in bad shape, hallway an obstacle course at times. Staff at check-in was great, front desk helpful and sweet.
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Emily、Arlington

2023 年 11 月に 1 泊滞在

8/10 (良い)

loretta

2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Julie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Definitely would stay again
Tray was wonderful at check in. He was friendly, and sincere when he welcomed me and went out of his way to inform me of the amenities and helpful when I asked about the area. Although they are renovating, you would not know it except for curtains blocking off an area. It was very clean and the bed and linens were perfect.
2023 年 11 月に 1 泊滞在

4/10 (不満)

Kelly

出張
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Find another hotel
Very old and dated, under construction everywhere. Room carpet was filthy, you could see the dirt stains. Biz Arthur curtains didn’t close. The parking lot ligjts lit up my room like there was a Christmas tree glowing.
2023 年 10 月に 1 泊滞在

6/10 (普通)

Amie

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Pool closed OK breakfast Roaches and Homeless
We had baby cockroaches in the drawer and a huge spiderweb on the window sill. We were given an older room that was in bad shape overall. The hotel is renovating the entire first floor or lobby area and the pool was also closed. The town has the beginnings of a homeless camp on the riverwalk where the hotel is located. The staff were extremely nice and helpful.
2023 年 10 月に 2 泊滞在

10/10 (非常に良い)

MICHAEL、lanham

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I was happy that they allowed me to check in early. I appreciate that and the rooms were very spacious and clean
2023 年 10 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

出張
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Not good
Bed with stain , and the hole room with bad odor..
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Kyle

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在

2/10 (非常に不満)

Christina

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Lamp torn and falling apart, dirty wet towels left outside of my door and another down the hall. It was supposed to be nonsmoking but clearly smelled of stale smoke in room. Light out in bathroom. Exit sign falling out of ceiling in hallway. Overall dilapidated neglected.
2023 年 10 月に 1 泊滞在

6/10 (普通)

Theodore

カップルで旅行
Hotel and room looked a bit tired. Also heat/AC unit was very noisy…we had to turn it off to sleep. Staff was pleasant and location was good.
2023 年 10 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Amy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent employee service, very welcoming.
2023 年 10 月に 2 泊滞在

10/10 (非常に良い)

Hope

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff are exceptional and always accommodating.
2023 年 9 月に 1 泊滞在

4/10 (不満)

Nancy

グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was not a great place but for one night traveling through I could deal with it. The carpet was damp in my room and my friends.
2023 年 9 月に 1 泊滞在

8/10 (良い)

Julianne

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is being remodeled. The price was excellent for this timeframe. I will stay there again!
2023 年 10 月に 2 泊滞在

4/10 (不満)

Lorna

気になった点 : 清潔度、施設のコンディションと設備
Dirty rooms
The room I was given had hair all over the soap holder and they moved me to another room and the other room had a puddle of water on the bathroom floor and broken cabinets. I complained to the front desk They gave me another room and the 3rd room was better than the first two. I will not be staying at this hotel again. They need to train their cleaning crew to do better and make sure rooms are good before assigning them to guest. Thankfully the front desk guy was nice enough to keep switching my rooms but I shouldn’t have to deal with that at all.
2023 年 9 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、客室の快適度
Good for few nights
Okay this day was okay. The place is still under construction very breezy at the front desk but wasn't sure where the front desk was at first because of the construction going on. There is no real exit or help for people who don't take the elevator they had to exit out of the building to go around. Not very safe to do that. Breakfast was a little different wasn't a whole lot to choose from lots of eggs sausage but not a variety. Bathtubs are a little rusty inside really need to get that updated.
2023 年 9 月に 2 泊滞在