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"The food/beverage credit or discount was not honored. Best to book directly through them to guarantee consumable credit. There is a distance from check in area to most stays, restaurants and main pool area building. Food and drinks were great. It was very packed, considering it was holy week (weekend) which is a major vacationing time for locals and country overall. Room (family room) was clean and spacious. Beds were very comfortable and the double sink vanity in bathroom was great with kids. Would have enjoyed more response from front desk as there is only one small garbage can in bathroom and we had a leak. We threw out multiple times a day in larger cans outside of our room. Views are impressive to say the least. Staff unimpressionable except for Alfred who was our waiter at main pool area and was very attentive."

"location beautiful pool beach ext. but rooms are old and in bad condition."

"Didnt use it"

"The rooms are pretty much exactly how they look in pictures, bathrooms are a tad outdated though. The resort is small and cozy it’s amazing! During my stay there was barely any people, everyone got acquainted with one another very quickly because of how little people were there, perfect if you are looking for a relaxing stay that isn’t noisy. The staff were absolutely amazing, they were so helpful. Evelyn was really kind and offered us better Wi-Fi reception and even to take us around the city to show us around. One thing I will know is that it does say there is Wi-Fi, unfortunately it’s not in every room, it’s mostly in the lobby and near the souvenir shop. "

"Activities for all ages. Perfect location. Everyone was so friendly."

"My stay was so pleasant, the property was clean , the staff was very nice and respectful, I loved the place and would be back soon , the view and the pool are wonderful "

"N:A"

"Great place to stay in Santiago."

"Tuve una excelente estadía en el hotel Residence Inn en Santiago. La limpieza fue extraordinaria y la suite con kitchenette completamente equipada superó mis expectativas; además, contar con agua y hielo disponibles en el mismo piso es un extra muy conveniente. La ubicación es ideal, a pocos minutos del centro pero en una zona tranquila, lo que permite descansar sin ruido. El desayuno es bastante completo y variado, aunque el café podría mejorar, ya que el que sirven los camareros estaba muy fuerte y tanto el café como la leche se sentían tibios. Como sugerencias adicionales, recomendaría una cama un poco más firme y la inclusión de gorro de ducha entre las amenidades del baño para una experiencia aún más completa."