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Hôtel Exsel Créolia

4.0 star property
Travelers enjoy two outdoor pools surrounded by scenic beauty, while upscale dining and rejuvenating spa treatments create a tranquil retreat experience

Choose dates to view prices

Located near Aquanor and the Natural History Museum, Hôtel Exsel Créolia welcomes guests with its French restaurant, Kaloupile. Visitors relax on the sunny terrace or enjoy manicures and massages at Créolia Bien Être spa. The multilingual staff ensures a perfect stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is ￥23,710
￥24,758 total
includes taxes & fees
Feb 4 - Feb 5

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace

Comfort Room, 1 Double Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
Minibar
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
Minibar
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
Minibar
Coffee/tea maker
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Ocean View

Superior Room, 1 Double Bed, Ocean View | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed, Ocean View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
Minibar
Coffee/tea maker
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds, Ocean View

Superior Room, 2 Twin Beds, Ocean View | Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds, Ocean View

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
Minibar
Coffee/tea maker
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 Queen Bed with Sofa bed, Balcony, Ocean View

Family Room, 1 Queen Bed with Sofa bed, Balcony, Ocean View | Minibar, in-room safe, desk, laptop workspace

Family Room, 1 Queen Bed with Sofa bed, Balcony, Ocean View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
Minibar
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
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About the neighborhood

Located in Saint-Denis, Hôtel Exsel Créolia is near the airport and near a train station. Travelers eager for a bit of culture can stop by Natural History Museum, while those wishing to experience the area's natural beauty can explore Plage de Sainte Clotilde and Jardin de l'Etat. Check out an event or a game at Stade Jean-Ivoula, and consider making time for Aquanor, a top attraction not to be missed.
Visit our Saint-Denis travel guideOpens in a new window
Map
97400, Saint-Denis, 14 Rue Du Stade Montgaillard

What's nearby

  • Aquanor - 18 min walk - 1.6 km
  • Plage de Sainte Clotilde - 3 min drive - 2.2 km
  • Jardin de l'Etat - 4 min drive - 2.9 km
  • Natural History Museum - 5 min drive - 3.3 km
  • Musée d'Histoire Naturelle - 5 min drive - 3.3 km

Getting around

  • Denis (RUN-Roland Garros Airport (RUN) - 29 min drive

Restaurants

  • ‪Castel - ‬3 min drive
  • ‪Presto Café - ‬6 min drive
  • ‪Snack Bar De La Digue - ‬4 min drive
  • ‪Pizza Uno - ‬4 min drive
  • ‪Le Monde Des Saveurs - ‬3 min drive

About this property

Hôtel Exsel Créolia

Upscale hotel near La Barachois
Located close to Aquanor and Natural History Museum, Hôtel Exsel Créolia provides a terrace, a hair salon, and dry cleaning/laundry services. Treat yourself to a body treatment, a facial, or a body scrub at Créolia Wellbeing, the onsite spa. The on-site French cuisine restaurant, Kaloupile, offers lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with a bar and a gym.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, along with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), luggage storage, and multilingual staff
  • A front-desk safe, a banquet hall, and smoke-free premises
Room features
All 108 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
Extra amenities include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • LCD TVs with cable channels
  • Eco-friendly cleaning products, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 21 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kaloupile
  • La Varangue

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 269 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 89
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 85

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Early check-in fee: EUR 89 (subject to availability)
  • Late check-out fee: EUR 85 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Créolia
Hotel Mercure Créolia
Hotel Mercure Créolia Réunion
Hotel Mercure Créolia Saint-Denis
Hotel Mercure Créolia Saint-Denis Réunion
Hotel Mercure Réunion
Hotel Mercure Saint-Denis
Mercure Créolia Réunion
Mercure Créolia Saint-Denis Réunion
Hôtel Exsel Créolia Hotel
Hôtel Exsel Créolia Saint-Denis
Hôtel Exsel Créolia Hotel Saint-Denis
Hotel Mercure Créolia Saint Denis La Réunion

Frequently asked questions

Does Hôtel Exsel Créolia have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–9:00 PM.

How much does it cost to stay at Hôtel Exsel Créolia ?

As of Jan 18, 2026, prices found for a 1-night stay for 2 adults at Hôtel Exsel Créolia on Feb 4, 2026 start from ￥23,710, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hôtel Exsel Créolia pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hôtel Exsel Créolia ?

Check-in start time: 2 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 89 (subject to availability).

What time is check-out at Hôtel Exsel Créolia ?

Check-out is at 11 AM. Late check-out is available for EUR 85 (subject to availability).

Where is Hôtel Exsel Créolia located?

Situated near the airport, this spa hotel is within 2 mi (3 km) of Aquanor, Plage de Sainte Clotilde, and Jardin de l'Etat. Natural History Museum and Villa Carrère are also within 3 mi (5 km).

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Reviews

Hôtel Exsel Créolia Reviews

8.0

Very Good

8.2

Cleanliness

6.8

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 120 out of 365 reviews
Rating 8 - Good. 159 out of 365 reviews
Rating 6 - Okay. 57 out of 365 reviews
Rating 4 - Poor. 19 out of 365 reviews
Rating 2 - Terrible. 10 out of 365 reviews

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful view over St.Denis and the ocean

There was a beautiful view over St.Denis and the ocean from the hotel that we really enjoyed. The staff was very serviceminded and friendly. The rooms had a unique interior design.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Good accommodation for business trip
Stayed 1 night in Apr 2023

2/10 Terrible

marie jackie

Disliked: Cleanliness, amenities, property conditions & facilities
My curtains in my room had a huge stain. Bathrooms was not clean and room was outdated. Air conditioning didn't work for days in the row.
Stayed 6 nights in Oct 2025

8/10 Good

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing pool and view. Bed mattress was stiff. Staff welcoming.
Stayed 2 nights in May 2023

8/10 Good

Pascal

Liked: Cleanliness, amenities, property conditions & facilities
Oui très bien Disponible et professionnel
Stayed 1 night in Dec 2025

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très agréable et belle vue sur la ville

Tres agreable et belle vue. Personnel très serviable. Une bonne adresse.
Stayed 1 night in Oct 2025

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Bravo pour tout - staff pro et chaleureux - propreté irréprochable - quelques points d'amélioration mais minimes. En revanche le coté eco-responsable est très pénible : sous réserve de préserver la planète il faut marcher pieds nus car l'hotel ne délivre plus de mules jetables ni de bouteilles d'eau dans les chambres, il faut aller remplir une gourde dans le couloir à une fontaine, attention en cas de soif à ne pas oublier sa carte d'accès en sortant en pleine nuit, les portes sont rapides à claquer... l'ecologie ok mais attention aux limites...
Stayed 2 nights in Sep 2025

8/10 Good

Henri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel bien placé avec vue sur saint Denis. Personnel accueillant
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Cet avis est du au fait du cyclone ayant occasionné beaucoup de dégâts avec une coupure totale d’eau
Stayed 1 night in Mar 2025

6/10 Okay

DENIS

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bien qu avec le passage du cyclone , piscine non utilisable , pas d eau pour douche , wc … un tarif spécial aurait pu être proposé ! De même pas de bouteille d eau à dispo dans la chambre … obligé de remplir des bouteilles vides de l eau de la piscine … et pas d eau potable à boire ( fontaine à eau distributeur inop ) ….mais personnel sympa et a l écoute … chambre confortable pour se reposer … à 12 min en voiture de l aéroport
Stayed 1 night in Feb 2025

10/10 Excellent

Mamode

Liked: Cleanliness, staff & service, property conditions & facilities
Très agréable, personnel gentil et à l’écoute
Stayed 1 night in Feb 2025

10/10 Excellent

DEBA HICHAMM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Je recommande cet endroit

Excellent beaucoup de point fort pas de point négatif
Stayed 3 nights in Feb 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

J’aime

Excellent hôtel très bon restaurant Petit déjeuner un peu trop juste
Stayed 1 night in Jan 2025

10/10 Excellent

Maryline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Apaisant

Très beau séjour , vue sur mer, avec cadre relaxant et apaisant !! Je recommande !
Stayed 1 night in Jan 2025

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sejour de 3 nuits en couple

Sejour de 3 nuits sur les hauteurs de St Denis dans un calme exceptionnelle avec un confort remarquable. Personnel très souriant et sympathique, et la piscine etait relaxante...
Stayed 3 nights in Nov 2024

10/10 Excellent

Jean-Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Très bien..
Stayed 14 nights in Oct 2024

8/10 Good

Nathalie

Liked: Cleanliness, staff & service
Chambre de très petite taille et au comfort minimal mais correct et propre
Stayed 1 night in Sep 2024

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Au top du top

Super hôtel très beau , personnel accueillant à l’écoute et service au top, avec une vue et piscine splendide , rien à changer !!
Stayed 1 night in Sep 2024

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent à tout point de vue.
Stayed 1 night in Aug 2024

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très belle vue sur l Océan.Très belle piscine et solarium. Dommage que des personnes se sentent obligés de venir à côté de vous et d être bruyantes alors que presque tous les transats etaient disponibles. Je garde cette adresse si besoin pour un départ matinal ou arrivée tardive à l aéroport. Ma chambre était agréable, le cocktail de bienvenue est un plus.
Stayed 1 night in Jul 2024

6/10 Okay

eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un super établissement toutefois un service au bar catastrophique. Un samedi apres-midi dans l'incapacité de servir un mojito simple par manque de.menthe.... ou même une pinacolada, plus ou pas de skaking pourtant proposé a la carte hormis des bouchons ou un panini pas chaud qu il a fallu attendre 30 min. Un personnel de bar completement débordé par les 10 clients accoudés dans l attente d etre servi. Dommage pour un hotel 4 étoiles. A part le bar tout le reste est simplement top.
Stayed 1 night in Mar 2024

6/10 Okay

severino

Disliked: Property conditions & facilities
Hotel viejo necesario restauró URGENTE 2 estrella no👀mas👀🙁
Stayed 7 nights in Jan 2024

10/10 Excellent

Jean Max

propreté à revoir.
Stayed 1 night in Dec 2023

8/10 Good

Norbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recht große Hotelanlage oberhalb der Innenstadt, etwas wenige Parkplätze für die Anzahl der Zimmer, unser Zimmer hatte offensichtlich einen Wasserschaden und hat daher sehr stark gerochen, auf Anfrage wurde uns ein anderes Zimmer gegeben. Personal sehr freundlich und zuvorkommend.

8/10 Good

guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel rénové, excellent accueil, belle vue. Le quartier est quelconque..
Stayed 4 nights in Oct 2023