テラス / パティオ
利用可能日を確認

ホーム 2 スイーツ バイ ヒルトン サギノー ミシガンの口コミ

3 out of 5
ホーム 2 スイーツ バイ ヒルトン サギノー ミシガン
2569 Trautner Dr., Saginaw, MI

口コミ

8.8

非常に良い

評価 10 - 303 件の口コミ中 194 件が非常に良い" "
評価 8 - 303 件の口コミ中 61 件が良い" "
評価 6 - 303 件の口コミ中 27 件が普通" "
評価 4 - 303 件の口コミ中 12 件が不満" "
評価 2 - 303 件の口コミ中 9 件が非常に不満" "

9.0/10

清潔度

9.2/10

スタッフとサービス

8.6/10

設備とサービス

9.0/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

4/10 (不満)

Masayuki

出張
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
部屋は広く清潔で快適でしたが、ケトル(ポット)がなくフロントも持ってませんでした。壁が薄く、隣の部屋のテレビや声がかなり聞こえてきます。運悪く隣が騒がしかったので、よく寝られませんでした。 ホテル周辺の治安は良くレストランも多く、Meijer, Malmartもあるので立地は良いです。
2022 年 1 月に 13 泊滞在

10/10 (非常に良い)

Laura

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was a nice hotel and the staff was very helpful.
2024 年 3 月に 1 泊滞在
General Manager Eric Schulzからの返信 (投稿日 : 2024 年 5 月 26 日)
Thank you for choosing us. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Home 2 Suites Saginaw in the near future.

10/10 (非常に良い)

Wanda、Saginaw

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean, nice staff, plenty of restaurants nearby
2024 年 5 月に 1 泊滞在
General Manager Eric Schulzからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for choosing us. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Home 2 Suites Saginaw in the near future.

10/10 (非常に良い)

Colleen

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a great stay. The room was so big, clean, comfortable and convenient. The staff was so nice and friendly and checked with us to see if we were enjoying our stay. I definitely recommend this hotel.
2024 年 5 月に 2 泊滞在
General Manager Eric Schulzからの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you for choosing us. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Home 2 Suites Saginaw in the near future.

8/10 (良い)

Adonica

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
They will only come in and switch out towels and make beds if staying 5 days minimum according to desk staff. You can ask for trash to be removed. Outside of this one thing to note everything else was wonderful
2024 年 5 月に 3 泊滞在
General Manager Eric Schulzからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for choosing us. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Home 2 suites Saginaw in the near future.

6/10 (普通)

Richard

家族旅行
良かった点 : スタッフとサービス
Wasn’t a fan of breakfast we have stayed here many times but seems to be slipping away so sad
2024 年 5 月に 6 泊滞在
General Manager Eric Schulzからの返信 (投稿日 : 2024 年 5 月 9 日)
Thank you for leaving a review. We’re so glad you were able to visit Home 2 Suites Saginaw. Our teamis always working to offer the best breakfast to our guests. We will take into consideration your thoughts. We hopeyou’ll have a chance to come back soon.

10/10 (非常に良い)

Dorthy

出張, 小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
I had a great experience other then a staff member making a snarky commitment on how to use a waffle iron.
2024 年 4 月に 1 泊滞在
General Manager Eric Schulzからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for choosing us. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Home 2 Suites of Saginaw in the near future.

2/10 (非常に不満)

DeQuentis

小さなお子様連れの家族旅行
??
2024 年 4 月に 1 泊滞在
Eric Schulz General Manager からの返信 (投稿日 : 2024 年 4 月 22 日)
We apologize for the issue that you had while you were here

6/10 (普通)

Robert

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Sidewalks
2024 年 4 月に 3 泊滞在
Eric Schulz General Manager からの返信 (投稿日 : 2024 年 4 月 18 日)
Thank you for providing us with your valuable feedback. We’re disappointed to hear about the issues you experienced. We hope you give us another chance soon, so we can share aneven more positive experience.

10/10 (非常に良い)

Keiundria

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Eric Schulz General Manager からの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you for choosing us. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Home 2 Suites Saginaw in the near future.

10/10 (非常に良い)

Sylvia、Azilda

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
room was very nice and quiet.
2024 年 3 月に 1 泊滞在
Eric Schulz General Manager からの返信 (投稿日 : 2024 年 4 月 5 日)
Thank you for choosing us. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Home 2 suites of Saginaw in the near future.

10/10 (非常に良い)

Dmitry

2024 年 4 月に 1 泊滞在
General Manager Eric Schulzからの返信 (投稿日 : 2024 年 4 月 25 日)
Thank you for choosing us. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Home 2 Suites of Saginaw in the near future.

10/10 (非常に良い)

Matt

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great property. Woman at the front desk was very nice and accommodating.
2024 年 3 月に 2 泊滞在
Eric Schulz General Manager からの返信 (投稿日 : 2024 年 4 月 2 日)
Thank you for choosing us. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Home 2 Suites Saginaw in the near future.

4/10 (不満)

LaToya

小さなお子様連れの家族旅行
The bed on the first night was broken and apparently the staff knew about this. Also, though some of the cleaning ladies were nice, one particular one put a do not disturb tag on our door when we wanted our room clean. The manager quickly addressed the broken bed issue by moving us and offering a small discount. Overall, it was an okay experience. The kids enjoyed the pool and the location of the hotel.
2024 年 3 月に 7 泊滞在
Micheal Lopez- General managerからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear LaToya, Thank you for choosing to stay at the Home 2 Suites Saginaw. Our sincere apology for the maintenance issue in your room. I am glad to hear the staff was able to make that right for you. We hope to welcome you again whenever your travels bring you to the area. Please feel free to reach out to me if there is anything else we can do for you.

8/10 (良い)

Cuong、Detroit

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The access to an EV charger was the deciding factor. Almost perfect. Review lost a star because the food staff was horrible. Nothing is more disrespectful than being talked down about a waffle machine by a guy with a chef tag. He mentioned how how only he can use the waffle machine, when there are no signs around then proceeded to show some ridiculous way to use it. The sandwiches were mislabeled. Few signs for disposing trash and recycling.
2024 年 3 月に 2 泊滞在
Micheal Lopez- General managerからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Cuong, Thank you for your feedback on your most recent stay. We are sorry to hear you weren't happy with your experience. We will note your feedback and work with our staff to improve for a better experience for our guests. We hope to welcome you again soon.

10/10 (非常に良い)

Gregory

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great
2024 年 3 月に 1 泊滞在
Micheal Lopez- General managerからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Gregory, Thank you for the great feedback! We are so happy to hear you enjoyed your stay with us. We look forward to welcoming you again soon.

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
5th time at the location. It's our go-to propery in Saginaw Michigan.
2024 年 3 月に 2 泊滞在
Micheal Lopez- General managerからの返信 (投稿日 : 2024 年 3 月 13 日)
Thank you for the great review! We are so glad to hear you enjoyed your stay with us. We look forward to welcoming you again soon.

6/10 (普通)

Kiera

出張, カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The sheets on the bed were all pilled and seemed cheap and old which made them feel gross. There was also a stain on the mattress pad in the pull out couch. Overall was clean, or at least whipped down.
2024 年 3 月に 1 泊滞在
Micheal Lopez -General Managerからの返信 (投稿日 : 2024 年 3 月 4 日)
Dear Kiera, Thank you for your feedback on your most recent stay. We appreciate you bringing this issue to our attention. Our goal is always to provide clean, comfortable rooms to all of our guests. We will be looking into this to make sure this is not a problem in the future. Please feel free to reach out to me if there is anything else we can do for you.

10/10 (非常に良い)

duane

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Friendly staff clean rooms
2024 年 2 月に 2 泊滞在
Micheal Lopez- General managerからの返信 (投稿日 : 2024 年 3 月 13 日)
Thank you for the great review! We are so glad to hear you enjoyed your stay with us. We look forward to welcoming you again soon.

8/10 (良い)

Joan

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
The room and property itself is excellent. The desk staff needs some work. 1. We needed to iron a item. However, the iron in the room did not heat. We took the iron to the desk and requested a different iron. The desk clerk acted like it was an inconvenience. 2. The bathroom has bottles of sower gel, shampoo and conditioner. We booked a 2 night stay. While in the middle of the shower on the second day, the shampoo ran out. There are viewing lines on each container, not sure why the staff did not fill the bottles between bookings. 3. The breakfast was ok, but there are limited Keto options. No fresh cooked eggs or meat.
2024 年 2 月に 2 泊滞在
Micheal Lopez- General managerからの返信 (投稿日 : 2024 年 3 月 13 日)
Thank you for the honest review of your most recent stay. We are sorry to hear that there were aspects to your stay that could have been better. We will work with our staff on these issues to ensure a more comfortable stay in the future. We hope you give us another chance whenever your travels bring you to the area.

10/10 (非常に良い)

Isaac

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
Micheal Lopez- General managerからの返信 (投稿日 : 2024 年 3 月 13 日)
Thank you for the great review! We are so glad to hear you enjoyed your stay with us. We look forward to welcoming you again soon.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Micheal Lopez- General managerからの返信 (投稿日 : 2024 年 1 月 15 日)
Thank you for the great review. We are so glad to hear you enjoyed your stay with us. We look forward to welcoming you again soon.

10/10 (非常に良い)

William

2024 年 1 月に 1 泊滞在
Micheal Lopez- General managerからの返信 (投稿日 : 2024 年 2 月 15 日)
Thank you for the great feedback. We are so glad to hear you enjoyed your stay with us. We look forward to welcoming you again soon.

10/10 (非常に良い)

Eric、Roscommon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Always a good stay
2024 年 1 月に 1 泊滞在
Micheal Lopez- General managerからの返信 (投稿日 : 2024 年 1 月 15 日)
Thank you for the great review. We are so glad to hear you enjoyed your stay with us. We look forward to welcoming you again soon.

10/10 (非常に良い)

Catherine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Micheal Lopez- General managerからの返信 (投稿日 : 2024 年 1 月 12 日)
Thank you for the great review! We appreciate your feedback, and we look forward to welcoming you again soon.

10/10 (非常に良い)

Wasem

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel to stay in with Family
This Hotel is one of the best Hotels, very clean and modern.
2024 年 1 月に 2 泊滞在
Micheal Lopez- General managerからの返信 (投稿日 : 2024 年 1 月 10 日)
Thank you for the great review! We are so glad to hear you enjoyed your stay with us. We look forward to welcoming you again soon!

8/10 (良い)

Heather

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 5 泊滞在
Micheal Lopez- General managerからの返信 (投稿日 : 2024 年 1 月 10 日)
Thank you for the great review on your most recent stay. We look forward to welcoming you back soon.

10/10 (非常に良い)

Michele

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 6 泊滞在
Micheal Lopez- General managerからの返信 (投稿日 : 2023 年 12 月 31 日)
Thank you for the great review! We appreciate your feedback and are happy to hear you enjoyed your stay with us. We look forward to welcoming you again soon.

6/10 (普通)

Patrice

家族旅行
良かった点 : 清潔度、スタッフとサービス
Overall, the hotel was decent. The people were friendly and helpful. The location was central to shopping and restaurants. The sound proofing between floors is not good. You could hear every movement coming from the room above ours. The breakfast was quite minimal with limited quantities of items that they do provide. The coffee was very watered down. I think there must be cost cutting going on which is not uncommon these days in the hospitality industry.
2023 年 12 月に 3 泊滞在
Micheal Lopez- General managerからの返信 (投稿日 : 2023 年 12 月 31 日)
Thank you for the review. We appreciate all feedback positive or negative as we are always trying to improve. We hope you choose to stay with us again whenever your travels bring you to the area.

10/10 (非常に良い)

Jamie

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Micheal Lopez- General managerからの返信 (投稿日 : 2023 年 12 月 31 日)
Thank you for the great review! We appreciate your feedback and are happy to hear you enjoyed your stay with us. We look forward to welcoming you again soon

8/10 (良い)

Keri

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 2 泊滞在
Micheal Lopez- General managerからの返信 (投稿日 : 2023 年 12 月 31 日)
Thank you for the great review! We appreciate your feedback and are happy to hear you enjoyed your stay with us. We look forward to welcoming you again soon

6/10 (普通)

Brandy

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We could not get on the top floor so it was hard to sleep and then we got two rooms and there where people above my children doing adult things so loud the kids didn’t even want to be in there room. That is disgusting and just disrespectful I get it it’s a hotel but being more quite and have respect for other families and children would have been nice
2023 年 12 月に 1 泊滞在
Micheal Lopez- General managerからの返信 (投稿日 : 2023 年 12 月 18 日)
We are sorry to hear of your experience during your stay with us. We strive to provide and comfortable and relaxing stay for all our guests and we apologize for falling short on that.

10/10 (非常に良い)

Steven

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 2 泊滞在
Micheal Lopez- General managerからの返信 (投稿日 : 2023 年 12 月 18 日)
Thank you for the great review! We are so glad you enjoyed your stay with us. We look forward to welcoming you again soon!

8/10 (良い)

Edward

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The breakfasts was a bit of a disappointment
2023 年 12 月に 1 泊滞在
Micheal Lopez- General managerからの返信 (投稿日 : 2023 年 12 月 18 日)
We are so sorry to hear you were not happy with our breakfast choices. We do our best to have options for every guest. We appreciate the feedback and thank you for choosing the Home 2 Suites.

10/10 (非常に良い)

Lisa

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Micheal Lopez- General managerからの返信 (投稿日 : 2023 年 12 月 18 日)
Thank you for the great review! We are so glad you enjoyed your stay with us. We look forward to welcoming you again soon!

10/10 (非常に良い)

Carl

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 2 泊滞在
Micheal Lopez- General managerからの返信 (投稿日 : 2023 年 12 月 11 日)
Thank you for the great review. We are happy to hear you enjoyed your stay with us. We look forward to welcoming you again soon.

10/10 (非常に良い)

Kevin

2023 年 12 月に 1 泊滞在
Micheal Lopez- General managerからの返信 (投稿日 : 2023 年 12 月 11 日)
Thank you for the great review. We are happy to hear you enjoyed your stay with us. We look forward to welcoming you again soon.

10/10 (非常に良い)

BRENDA、BATTLE CREEK

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean. Nice pool
2023 年 12 月に 1 泊滞在
Micheal Lopez- General managerからの返信 (投稿日 : 2023 年 12 月 11 日)
Thank you for the great review. We are happy to hear you enjoyed your stay with us. We look forward to welcoming you again soon.

6/10 (普通)

Christina、Valparaiso

2023 年 12 月に 1 泊滞在
Micheal Lopez- General managerからの返信 (投稿日 : 2023 年 12 月 11 日)
Thank you for your review. We appreciate your feedback, and we apologize for falling short on your expectations. We look forward to welcoming you again soon.

10/10 (非常に良い)

Samantha

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was clean and in a great location. The staff was knowledgeable and friendly.
2023 年 12 月に 1 泊滞在
Micheal Lopez- General managerからの返信 (投稿日 : 2023 年 12 月 8 日)
Thank you for the great review. We appreciate your feedback, and we look forward to welcoming you again soon.

10/10 (非常に良い)

Melissa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The size of the room was real nice, like the little kitchenette and nice bathroom. Breakfast was good, nice selection.
2023 年 12 月に 2 泊滞在
Micheal Lopez- General managerからの返信 (投稿日 : 2023 年 12 月 8 日)
Thank you for the great review! We appreciate your feedback, and we look forward to welcoming you again soon.

10/10 (非常に良い)

Carissa

2023 年 12 月に 1 泊滞在
Micheal Lopez- General managerからの返信 (投稿日 : 2023 年 12 月 8 日)
Thank you for the great review! We appreciate your feedback, and we look forward to welcoming you again soon.

10/10 (非常に良い)

Sharon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great rooms
This is our favourite hotel to stay at when we’re in the area
2023 年 12 月に 2 泊滞在
Micheal Lopez- General managerからの返信 (投稿日 : 2023 年 12 月 8 日)
Thank you for the great review. We are so happy to hear that we are your first choice for your accommodation needs. We look forward to welcoming you again soon.

8/10 (良い)

DeAndre

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The breakfast was great
2023 年 11 月に 1 泊滞在
Micheal Lopez- General managerからの返信 (投稿日 : 2023 年 11 月 29 日)
Thank you for the great review. We appreciate your feedback and we look forward to welcoming you again soon.

10/10 (非常に良い)

Raul

2023 年 11 月に 1 泊滞在
Micheal Lopez- General managerからの返信 (投稿日 : 2023 年 12 月 18 日)
Thank you for the great review! We are so glad you enjoyed your stay with us. We look forward to welcoming you again soon!

10/10 (非常に良い)

Brenda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I liked everything about the hotel, best one I’ve ever stayed at. Friendly staff and everything you need is right by hotel. Thanks for everything!!!
2023 年 11 月に 2 泊滞在
Micheal Lopez- General managerからの返信 (投稿日 : 2023 年 11 月 29 日)
Thank you for the great review! We are so happy to hear you enjoyed your stay with us. We look forward to welcoming you again soon.

10/10 (非常に良い)

Eileen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
our new favorite hotel brand
brand new, very clean, stylish, and we slept great. we will be back!
2023 年 11 月に 1 泊滞在
Micheal Lopez- General managerからの返信 (投稿日 : 2023 年 11 月 29 日)
Thank you for the great review! We are so happy to hear you enjoyed your stay with us. We look forward to welcoming you again soon.

10/10 (非常に良い)

James

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Micheal Lopez- General managerからの返信 (投稿日 : 2023 年 11 月 20 日)
Thank you for the great review! We appreciate your feedback, and we look forward to welcoming you again soon.

8/10 (良い)

Beth

Great stay!
2023 年 11 月に 1 泊滞在
Micheal Lopez- General managerからの返信 (投稿日 : 2023 年 11 月 20 日)
Thank you for the great review! We appreciate your feedback, and we look forward to welcoming you again soon.

10/10 (非常に良い)

Denise

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very friendly staff. Great breakfast set-up. Felt safe. Clean
2023 年 11 月に 1 泊滞在
Micheal Lopez- General managerからの返信 (投稿日 : 2023 年 11 月 14 日)
Thank you for the great review! We appreciate your feedback, and we are happy to hear you enjoyed your stay. We look forward to welcoming you again soon.