朝食、ランチ、ディナーに営業

ザ・シチズン・ホテル、オートグラフ コレクションの口コミ

4 out of 5

口コミ

8.6

非常に良い

評価 10 - 1004 件の口コミ中 593 件が非常に良い" "
評価 8 - 1004 件の口コミ中 207 件が良い" "
評価 6 - 1004 件の口コミ中 107 件が普通" "
評価 4 - 1004 件の口コミ中 47 件が不満" "
評価 2 - 1004 件の口コミ中 50 件が非常に不満" "

9.2/10

清潔度

9.0/10

スタッフとサービス

8.0/10

設備とサービス

8.8/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
2021 年 5 月に 1 泊滞在
Austinからの返信 (投稿日 : 2021 年 6 月 22 日)
Thanks for the great review.

10/10 (非常に良い)

Mary

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very quaint -- but nicely renovated
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 26 日)
Mary, thank you for your kind words about The Citizen Hotel, Autograph Collection. The team at the hotel is delighted that you enjoyed the charm and renovations. We hope to welcome you back soon!

10/10 (非常に良い)

Tosha

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 21 日)
Tosha, thank you for the fantastic rating! The Citizen Hotel, Autograph Collection is thrilled to see you enjoyed your stay. We look forward to welcoming you back soon!

10/10 (非常に良い)

Kayla

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Love it.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 12 日)
Kayla, we're thrilled to hear you enjoyed your stay at The Citizen Hotel, Autograph Collection! We look forward to the opportunity to welcome you back again.

8/10 (良い)

Michael Patrick

良かった点 : 清潔度、スタッフとサービス
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 13 日)
Michael, thank you for choosing The Citizen Hotel, Autograph Collection and contributing a rating. We're thrilled to see your stay was satisfactory, and we would love the opportunity to provide you with an even more memorable experience next time you visit. We appreciate your feedback.

10/10 (非常に良い)

Emma

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Just a very good hotel with great staff
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 12 日)
Emma, thank you for your stellar feedback. Here at The Citizen Hotel, Autograph Collection, we're delighted to hear that you've enjoyed our services and appreciated the excellent job done by our team members. We value your kind words and hope to welcome you back soon!

8/10 (良い)

Amy

出張
気になった点 : スタッフとサービス
My room was near the elevator. Other than that, almost everything else was not ideal. The service was bad because they were busy. There was a long line to check in, it was so noisy I voukd barely hear the employee checking me in, its really sketchy outside and around the hotel...just not interested in coming back.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 5 日)
Amy, we appreciate your feedback and sincerely regret to hear that some aspects of your experience did not meet your expectations. We understand you faced inconveniences with the check-in process and ambient noise. Ensuring our guests are comfortable and well-served is our top priority, and it certainly appears we didn't hit the mark on your visit. While we can't change the neighborhood surroundings, we continuously strive to improve the guest experience inside our premises. We hope you'd consider us for a future visit so that we can display the better quality of service that we aim to provide.

10/10 (非常に良い)

Anastacia

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff at this property are top notch. From the valet staff, front desk staff, and restaurant staff the service is lovely. I'm not certain how often they conduct PMs on air systems etc. The only miss I noticed is that the exhaust fan in the bathroom could use attention. Beyond that everything else was great.
2024 年 5 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 5 日)
Anastacia, it's lovely to hear that you recognized our dedicated team members at The Citizen Hotel, Autograph Collection for their exceptional service. We appreciate your observation regarding the bathroom fan and assure you that we constantly strive to maintain all aspects of our property to the highest standards. We look forward to hosting you again soon.

8/10 (良い)

Stefanie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 2 日)
Stefanie, thank you for choosing The Citizen Hotel, Autograph Collection for your stay. Knowing that you have given us a high rating encourages our team to strive for excellence. We're looking forward to your next visit.

10/10 (非常に良い)

Kim

2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 20 日)
Kim, thank you for your high rating of The Citizen Hotel, Autograph Collection! We're delighted to see you enjoyed your stay and hope to welcome you back soon.

6/10 (普通)

Richard

良かった点 : 清潔度、スタッフとサービス
Liked the historic bldg. Did not like the small size of the room, it was a challenge getting in and out of the king size bed without hitting the walls. did not like the shortage of night tables next to the bed. did not like not having access to the upper floors for viewing purposes. did not like not being able to get a detailed invoice at check out. staff said they could not provide, that i have to contact you. that's terrible customer service........
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 1 日)
Richard, it's regrettable to hear about your experience. Your feedback regarding the room size and lack of bedside tables is duly noted. We understand it may be inconvenient not to have viewing access to certain floors and not receiving a detailed invoice upon check-out. Our team members are usually efficient in addressing these concerns, so your comment is surprising. We appreciate your criticism and will ensure it's used to improve our guest experience.

10/10 (非常に良い)

joan alejo

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great property. Aesthetically - cool design. Appreciate the security and attendants at the door. Friendly staff. Clean rooms. I’d def stay there again.
2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 29 日)
Joan, thank you for sharing your experience at The Citizen Hotel, Autograph Collection on Expedia. We're thrilled you enjoyed our unique design aesthetic and that our security measures enhanced your stay. It's wonderful to hear that our team members were friendly, and that the cleanliness of our rooms met your expectations. Your positive feedback fills us with joy, and we can't wait for your next visit.

10/10 (非常に良い)

Palak

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
love the vibe and ambiance, convenient to get around from!
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 26 日)
Palak, it's wonderful to hear that you enjoyed the unique atmosphere that The Citizen Hotel, Autograph Collection offers. Convenience of location is one of our strong points, and we're glad to have contributed to a positive stay. We appreciate your review and look forward to seeing you again in the future.

10/10 (非常に良い)

manrup

良かった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 25 日)
Manrup, thank you for choosing The Citizen Hotel, Autograph Collection. We're pleased to see that you had an enjoyable stay, and it means a lot to us that you took the time to rate our hotel. We truly appreciate it. Looking forward to welcoming you again in the future!

10/10 (非常に良い)

James

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a fun older building. Fun feeling of history. Fun references to the political climate.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 24 日)
James, it's fantastic to hear how much you enjoyed the unique charm and historical ambiance at The Citizen Hotel, Autograph Collection. We're thrilled that the atmosphere delighted you and added fun to your stay. We pride ourselves on our distinctive theme and are glad it contributed to your experience. We hope to welcome you back soon.

10/10 (非常に良い)

shannon

2024 年 4 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 13 日)
Shannon, it's wonderful to see your five-star rating of The Citizen Hotel, Autograph Collection. We are thrilled you had a delightful experience. We hope to have the pleasure of welcoming you back soon!

10/10 (非常に良い)

Mike

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful architecture and friendly staff
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 23 日)
Mike, we're delighted to hear that you appreciated The Citizen Hotel, Autograph Collection's stunning design. Our team members strive to create a welcoming atmosphere for our guests, and it seems they succeeded during your stay. We hope to serve you again in the future.

4/10 (不満)

Chris

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
Room we were given was placed next to elevator/mechanical room which made noises all night and morning.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 22 日)
Chris, we regret to hear that your recent stay was affected by noise from nearby areas. It's important that our guests have a peaceful and comfortable experience. On your next visit, we encourage you to connect with our team members so they can insert requests to allocate rooms at quieter locations.

10/10 (非常に良い)

Linda

良かった点 : スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
I will never stay here again.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 22 日)
Linda, it's truly disappointing to hear about your recent experience. It's crucial for guests to feel comfortable and satisfied during their stay. Feedback such as yours helps us identify potential areas for improvement. We hope to have a chance to provide you with an enhanced experience in the future.

10/10 (非常に良い)

Juan

2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 5 月 11 日)
Juan, thank you for the top-notch rating for The Citizen Hotel, Autograph Collection. We're thrilled to see you enjoyed your stay. It's our goal to create exceptional experiences for our guests and we hope to welcome you back soon. Safe travels!

8/10 (良い)

Monica、Hollister

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location. Older but clean and well kept.
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 19 日)
Monica, thank you for sharing your experience at The Citizen Hotel, Autograph Collection. We're delighted to know you appreciate its prime location and well-maintained ambiance. Your kind words motivate our team to continue upholding high cleanliness standards. We look forward to welcoming you back.

10/10 (非常に良い)

Laura

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 4 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 29 日)
Laura, it's great to see that your stay at The Citizen Hotel, Autograph Collection was excellent! We're truly thankful for your perfect rating on Expedia. Looking forward to welcoming you back for another memorable stay. Safe travels!

6/10 (普通)

david、Amarillo

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing hotel!!!! However we were in room 310, and right outside there is a nightclub and traffic light. We had zero sleep until 3:40am. Extremely loud outside even bring up on the 3rd floor.
2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 7 日)
David, it's heartening to hear that you found The Citizen Hotel, Autograph Collection outstanding. Nevertheless, we regret that some aspects of your stay regarding potential distractions affected your rest. Rest assured, your feedback is valuable and it will certainly be considered as we continuously look to enhance the overall guest experience. We hope to better serve you upon your next stay wherein a quiet room might be a suitable choice for you.

4/10 (不満)

Carly

2024 年 4 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 26 日)
Carly, we regret to see your rating and wish we had more details to understand where we fell short of expectations. We aim to improve our service and your input would be greatly appreciated. If there are any specific issues that you faced during your stay, please feel free to share with us for future improvements. Thank you for your feedback.

10/10 (非常に良い)

Shelbie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 3 日)
Shelbie, it looks like your stay at The Citizen Hotel, Autograph Collection was a pleasant one. Our team is thrilled to have been able to provide you with an excellent experience. We look forward to welcoming you back on your next visit.

6/10 (普通)

joseph

2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 21 日)
Thank you for sharing your feedback, Joseph.We strive to share an enjoyable experience with all of our guests. We hope to host you again soon so we can share a more memorable visit with you.

10/10 (非常に良い)

cynthia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 1 日)
Cynthia, thank you for choosing The Citizen Hotel, Autograph Collection and sharing your experience. We're glad to know your stay was delightful and hope to serve you again on your next visit!

10/10 (非常に良い)

Ned

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great experience. Will do it again
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 31 日)
Ned, it's wonderful to hear that you had such a positive time at The Citizen Hotel, Autograph Collection. Our team is thrilled to know we'll have the opportunity to host you again in the future. Thank you for your lovely review. Safe travels until then.

10/10 (非常に良い)

Barbara

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful!
2024 年 3 月に 4 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 31 日)
Barbara, we're absolutely delighted to hear such positive feedback about The Citizen Hotel, Autograph Collection. Thank you for choosing our establishment for your stay. We hope your next visit will be as pleasant as the previous one.

2/10 (非常に不満)

Jimmy、Alamo

2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 19 日)
Jimmy, we're sorry to hear that your stay didn't meet your expectations. We sincerely value all feedback and welcome the opportunity to improve wherever we can. We hope you might consider giving us another chance in the future to make a better impression. Your satisfaction is our top priority.

10/10 (非常に良い)

Yoshira

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Valet service was really convenient. Great views and very clean rooms. Walking distance to many food options.
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 28 日)
Yoshira, thank you for highlighting the convenience of our valet service, scenic views, and cleanliness of the rooms at The Citizen Hotel, Autograph Collection. It's wonderful to know that our location helped you enjoy an array of dining options. We look forward to serving you again soon.

10/10 (非常に良い)

Madeline

2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 4 月 14 日)
Thank you for the 5/5 rating, Madeline!It's excellent you enjoyed your time at The Citizen Hotel, Autograph Collection so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 (非常に良い)

Sara

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This place is so clean and elevated. Loved my stay here. The bed was comfy & the room was nicely decorated. The restaurant & bar downstairs is where we spent most of our time. Will for sure be staying here again
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 24 日)
Sara, thank you for taking the time to share your pleasant experience at The Citizen Hotel, Autograph Collection. We're delighted to read that you enjoyed our immaculate facilities and the tasteful decor of your room. It's wonderful to know that our comfortable bed provided a great night's rest. We're thrilled that our downstairs bar and restaurant became your main hub of activity and enjoyment. We greatly anticipate your return for another memorable stay.

6/10 (普通)

Della、Saint Augustine

出張
良かった点 : 清潔度、スタッフとサービス
The property is downtown Sac with a lot of homeless people around the neighborhood. I traveled alone (female) I didn’t feel comfortable walking in the neighborhood alone. The hotel is very historic with rich history.
2024 年 3 月に 3 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 17 日)
Della, it's concerning to hear you felt a bit uneasy in the surrounding area during your visit, but we're glad to note your appreciation of our hotel's distinct historic essence. Personal comfort and safety is paramount, please know our on-site team is always ready to assist or offer advice on local transportation. We thank you for your feedback and would be pleased to welcome you again in the future.

10/10 (非常に良い)

Patricia

カップルで旅行, 家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I loved it!
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 15 日)
Patricia, it's wonderful to hear that you had such an excellent experience at The Citizen Hotel, Autograph Collection. We cherish your kind words and look forward to welcoming you back in the future.

10/10 (非常に良い)

Tyler

2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 31 日)
Tyler, thank you for your five-star Expedia rating of The Citizen Hotel, Autograph Collection. We're thrilled to see that you enjoyed your experience with us and appreciate your support. We look forward to welcoming you back during your next visit.

10/10 (非常に良い)

Rosie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 11 日)
Thank you for the 5 out of 5 rating, Rosie!We're thrilled to see how much you enjoyed staying at The Citizen Hotel, Autograph Collection. We look forward to hosting you again in the near future! Thank you again for sharing.

10/10 (非常に良い)

Chloe

2024 年 3 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 29 日)
Chloe, thank you for taking the time to rate The Citizen Hotel, Autograph Collection. Since there's no in-depth feedback, we would love to hear more about your enjoyable visit whenever you have a moment to spare. We appreciate your support and we look forward to welcoming you back for another outstanding stay.

10/10 (非常に良い)

Celina

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel and its staff are perfect. It’s beautiful and well kept. The staff are incredibly sweet and everyone was very attentive. The restaurant is beautiful and the food, amazing. Bravo
2024 年 3 月に 2 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 4 日)
Celina, it's wonderful to hear that you had a flawless experience at The Citizen Hotel, Autograph Collection. Your appreciation for the splendid aesthetics, attentive team members, and delectable cuisine fills us with pride. Thank you for applauding our establishment. We eagerly anticipate your next visit.

10/10 (非常に良い)

Meaghan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved this property, the decor and sophistication was great! Prosecco upon arrival made it feel like a vacation :). Only downside was the $50 parking, which seems obsurd for one night.
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 1 日)
Meaghan, it's delightful to hear that The Citizen Hotel, Autograph Collection was able to provide a vacation-like atmosphere for you, marked by elegant decor and a welcoming Prosecco. Additionally, we recognize your concerns about parking expenses. Kindly understand that our rates are competitive within the area, but we constantly look into guest suggestions to enhance the overall stay experience. Looking forward to your next stay with us!

4/10 (不満)

宿泊されたお客様

グループ旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Not great
The hotel is right across from a pretty gnarly park and over all the rooms are really loud if you are facing Jay or 10th street since there is a night club there as well.
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 26 日)
We regret to hear about your recent experience. It's disappointing to know that the exterior noise impacted your stay with us. We understand how important restful sleep is and we'll take this feedback seriously. Located in an active urban area, noise levels might be higher at times. We strive hard to make our guests' stay comfortable, and we're always seeking ways to make improvements. We hope to have the opportunity to provide you with a better experience in the future.

10/10 (非常に良い)

Joanna

2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 27 日)
Joanna, thank you for your top score rating of The Citizen Hotel, Autograph Collection! We're thrilled you enjoyed your stay and hope to welcome you back in the near future. We aim to make every guest experience memorable. Safe travels!

10/10 (非常に良い)

Rob

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great staff and good location. Cool old building nicely repurposed.
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 27 日)
Rob, it's great to hear that you found The Citizen Hotel, Autograph Collection to be conveniently located and appreciated the adaptive reuse of our historic structure. We're delighted you had a positive experience with our exceptional colleagues. We eagerly await your return in the future.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 25 日)
Thank you for the great rating!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at The Citizen Hotel, Autograph Collection! We hope you plan on staying with us again soon!We're looking forward to your next visit!

8/10 (良い)

Meredith

2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 20 日)
Thank you for taking the time to leave us a 4/5 rating, Meredith!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at The Citizen Hotel, Autograph Collection.

10/10 (非常に良い)

Yuri

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 24 日)
Yuri, it's wonderful to hear you had a five-star experience at The Citizen Hotel, Autograph Collection. We're delighted you enjoyed your stay and we can't wait to welcome you back in the near future.

10/10 (非常に良い)

Daniel

2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 20 日)
Thanks for the perfect rating, Daniel!We're pleased to hear that you have fully enjoyed your stay at The Citizen Hotel, Autograph Collection, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

2/10 (非常に不満)

Jonathon

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Let them know if you are not going to Valet!
The hotel itself idle fine and there were no issues with the actual room, but I was charged for valet parking and I never parked a car with the hotel or had any conversations with anyone about parking my car.
2024 年 2 月に 2 泊滞在
Leahからの返信 (投稿日 : 2024 年 2 月 20 日)
We are very sorry for the inconvenience. We have credited your account a refund on valet.

10/10 (非常に良い)

Anthony

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 2 月 20 日)
Anthony, thank you so much for your rating. Everyone at The Citizen Hotel, Autograph Collection is delighted to know that you had a great stay with us. We hope to see you again soon.

10/10 (非常に良い)

Ariana

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Customer Serviceからの返信 (投稿日 : 2024 年 3 月 20 日)
Ariana, we're thrilled to know that you enjoyed your stay at The Citizen Hotel, Autograph Collection. We sincerely appreciate your top rating and we look forward to the pleasure of welcoming you back soon.