外観

クオリティ イン サクラメント コンベンション センターの口コミ

2.5 out of 5

口コミ

7.6

良い

評価 10 - 1003 件の口コミ中 260 件が非常に良い" "
評価 8 - 1003 件の口コミ中 407 件が良い" "
評価 6 - 1003 件の口コミ中 203 件が普通" "
評価 4 - 1003 件の口コミ中 83 件が不満" "
評価 2 - 1003 件の口コミ中 50 件が非常に不満" "

8.2/10

清潔度

8.0/10

スタッフとサービス

7.2/10

設備とサービス

7.2/10

施設のコンディションと設備

7.2/10

環境への配慮

口コミ

8/10 (良い)

Hayato

カップルで旅行
Good location as it is very close to the convention center.
2024 年 4 月に 3 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Hayato,Thank you for your review! We're delighted to hear that our hotel's proximity to the convention center was convenient for you. We understand the importance of location when attending events and we're glad that it met your needs. We appreciate your feedback and hope to have the pleasure of hosting you again in the future.SincerelyHotel Manager

6/10 (普通)

Hayato

2023 年 7 月に 2 泊滞在
Hotel Managerからの返信 (投稿日 : 2023 年 7 月 24 日)
Dear Hayato.Thank you for taking the time to review our hotel. We appreciate your feedback and are sorry to hear that your experience with us did not meet your expectations fully. If there is any specific aspect of your stay that you would like us to address or improve upon, please let us know. We value your input and hope to have another opportunity to provide you with a more enjoyable stay in the future. Thank you again for choosing our hotel.SincerelyHotel Manager

4/10 (不満)

YUTA

2022 年 12 月に 2 泊滞在
Hotel Managerからの返信 (投稿日 : 2023 年 11 月 10 日)
Dear Yuta,Thank you for sharing your feedback. We apologize that your experience fell short of your expectations. We would love to learn more about your concerns and how we can improve. Please feel free to reach out to us with any specific feedback you may have. We hope to have the opportunity to make it right on a future visit.SincerelyHotel Manager

6/10 (普通)

Kazu、tokyo

気になった点 : 施設のコンディションと設備
コンベンションセンターに用事がある人には便利
昔のモーテルがquality innに参加した模様。他のアメリカ各地のモーテルに泊まったことがある人であればどのような質かは予想がつくと思います。料金と比較して予想通りといったところ。ベットは厚手のマットレスに交換して質を上げていますがベットトップが80cmぐらいのところで落ちたら痛いかもしれません。エアコンもついているのですが、ものすごい騒音で日本から来て時差ありで寝てる身には何度も目が覚めてしまうほどでした。こちらも想定内ではありましたが。

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
部屋には大きな机が準備されておりgood. ベッドも広く快適でした. 24時間ホテルスタッフが常駐しており安心しました.隣の部屋の音も聞こえませんでした.

6/10 (普通)

Michael

2024 年 5 月に 3 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Michael,Thank you for taking the time to share your feedback. We apologize if your experience did not meet your expectations. If there are any specific areas where we can improve, please let us know. We value your input and hope to have another opportunity to provide you with a better stay in the future.Sincerely, Hotel Manager

8/10 (良い)

Billie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I enjoyed the lady at sign in. She was professional and very friendly. Very clean hotel in lobby and room. The downtown area was a bit much for me though and I did not realize how much homeless people have taken over that area. I feel badly for the hotel staff and who ever lives there.
2024 年 5 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Billie,Thank you for your review and feedback. We're pleased to hear that you enjoyed the professionalism and friendliness of our front desk staff, as well as the cleanliness of our lobby and rooms. We understand your concerns about the downtown area, and we empathize with the challenges faced by our staff and the residents. We are committed to working with local authorities to address these issues and ensure the safety and comfort of our guests. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.SincerelyHotel Manager

4/10 (不満)

Renee

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
To Expensive to not have a working ice machine. To Expensive to not let me swim after 9pm. To Expensive to not have a soda machine or snack machine. The AC was so loud that I left at 2am. Im very disappointed that this place cost so much. The office was in the back. Hard to see it was opened. Not safe feeling.
2024 年 5 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Renee,Thank you for sharing your feedback regarding your recent stay at our hotel. We apologize for the inconveniences you experienced, including the non-functional ice machine, restricted swimming hours, lack of a soda or snack machine, and noisy AC. We understand your disappointment and frustration. Your concerns are important to us, and we will address these issues to ensure a better experience for our guests. We apologize for any confusion regarding the location of our office and the safety concerns you felt. We appreciate your feedback and hope to have the opportunity to provide you with an improved stay in the future.Sincerely, Hotel Manager

10/10 (非常に良い)

Joseph

2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Yazmin

2024 年 4 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Yazmin,Thank you for your perfect rating! We're thrilled to hear that you had a wonderful experience with us. If there's anything specific you loved about your stay, please let us know. We appreciate your feedback and look forward to welcoming you back for another exceptional stay in the future.Sincerely, Hotel Manager

10/10 (非常に良い)

Forrest

2024 年 4 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Forrest,Thank you for your 5-star review on Expedia! We greatly appreciate your positive feedback. If there's anything specific you loved about your stay or any suggestions you have for us, we would love to hear more. We hope to welcome you back for another exceptional experience in the future!SincerelyHotel Manager

10/10 (非常に良い)

Ross

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Loved the room and bed, really comfy. Thanks and look forward to coming back.
2024 年 4 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Ross,Thank you for your wonderful review! We're thrilled to hear that you loved your room and found the bed to be comfortable. It's always our goal to provide a comfortable and enjoyable stay for our guests. We appreciate your feedback and can't wait to welcome you back for another great experience!SincerelyHotel Manager

8/10 (良い)

Michael

気になった点 : 施設のコンディションと設備
Not as it is pictured on Expedia, did not feel safe walking 3 blocks to a subway. At best it is a 2 star place, hopfully breakfast goes well.
2024 年 4 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Michael,Thank you for sharing your feedback with us. We apologize that your experience did not meet your expectations. We take your concerns seriously and will address them with our team. We strive to provide a safe and comfortable environment for our guests. We appreciate your feedback about breakfast and will ensure a pleasant experience for you.SincerelyHotel Manager

10/10 (非常に良い)

Mailani、Bellflower

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Mailani,Thank you for giving us a perfect rating of 5 out of 5 on Expedia. We are thrilled to know that you had an excellent experience with us. Your support and positive feedback mean a lot to us. We look forward to serving you again on your next visit.SincerelyHotel Manager

10/10 (非常に良い)

Rachel

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The place was clean and quiet with easy parking and 3 blocks from the Convention Center.
2024 年 4 月に 2 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Rachel,Thank you for your review! We're delighted to hear that you found our hotel clean, quiet, and conveniently located near the Convention Center. We strive to provide a comfortable and convenient stay for our guests, and we're thrilled that we met your expectations. We appreciate your support and hope to welcome you back in the future!SincerelyHotel Manager

6/10 (普通)

Rasmyah

良かった点 : 清潔度
気になった点 : スタッフとサービス
Average hotel, convenient location. The staff member who completed the check-in was very nice, however the overnight employee was extremely rude and not friendly, accused us that we were being loud and guests were complaining, however the guests that were complaining were on the opposite side of the hotel from us and were referring to others. We were running a little behind with checking out, and checked out 30 minutes after we were supposed to (11:30a) and received a rude phone call and a an obnoxious knock right after the phone call.
2024 年 4 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Rasmyah,Thank you for taking the time to share your feedback. We sincerely apologize for the behavior of our overnight staff and the inconvenience caused during your stay. We have addressed this issue internally to ensure it doesn't happen again. We appreciate your understanding and hope you will give us another chance to provide you with a better experience in the future.SincerelyHotel Manager

8/10 (良い)

Mike

良かった点 : 清潔度、施設のコンディションと設備
Great
2024 年 4 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Mike,Thank you for your review! We appreciate your kind words and are thrilled that you had a great experience at our hotel. If there's anything specific that made your stay memorable or any suggestions you have for improvement, please let us know. We value your feedback and hope to see you again soon!SincerelyHotel Manager

8/10 (良い)

Chaney、el derado

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I read many of the reviews and I decided to stay here. I had no problems. There were homeless around but I always felt safe. Room was nice and I found the staff to be awesome. I’d stay there again.
2024 年 3 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Chaney,Thank you for choosing to stay with us and for sharing your experience. We're glad to hear that you had a positive stay overall and that you found the room nice and the staff awesome. Your safety and comfort are important to us, and we're pleased to know that you felt safe despite the presence of homeless individuals nearby. We appreciate your feedback and look forward to welcoming you back for another great stay in the future.Sincerely,Hotel Manager

10/10 (非常に良い)

Dora

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Dora,Thank you for your fantastic rating and for choosing to stay with us. We're thrilled to hear that you had a wonderful experience during your time here. Your satisfaction is our top priority, and we look forward to welcoming you back for another fantastic stay whenever you're in the area.Sincerely,Hotel Manager

8/10 (良い)

Teresa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean and surprisingly quiet the night I stayed. Unfortunately the water was not draining when I took a shower. Not fun.
2024 年 3 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 3 月 14 日)
Dear Guest,Thank you for taking the time to share your feedback. We are glad to hear that you found our hotel clean and quiet during your stay. However, we apologize for the inconvenience you experienced with the water drainage in the shower. Please rest assured that we will investigate the issue and take appropriate measures to ensure it is resolved promptly. Your comfort and satisfaction are important to us, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Sincerely,Hotel Manager

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
not a keeper
There are two nice things I can say about this place: staff were very pleasant to transact with, and our room was nice and quiet despite the central location (which also was a plus for us, and actually the reason we chose this place for our one-night stay - we wanted to be in midtown and this was closest). Cleanliness was ok, given what they have to work with - the place is kind of a dump, WAY overdue for renovation; it may have been non-smoking for decades but still had the stale reek of cigarette smoke past, and yes, that was black mold on the bathroom wall/ceiling. Liquid also pooled on the antiquated A/C unit (which we weren’t using in winter), and steadily leaking on the walkway out in front of the room. We had other overnights in other towns during this trip, at slightly lower prices and with a much lower level of skeeziness. Again, the people working there were super nice but it felt like the kind of place they show criminals on the lam hiding out, in movies. Ick. Central Sacramento needs some non-luxury but *decent* places to stay overnight (because who wants to be stuck in the burbs?).
2024 年 2 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Guest,Thank you for providing detailed feedback on your recent stay. We appreciate your kind words about our staff and the quietness of your room. However, we sincerely apologize for the shortcomings you experienced, particularly regarding cleanliness and the condition of the facilities. Your observations are essential, and we assure you that we take them seriously. We are actively working on improvements, and your feedback will guide us in making necessary changes. We hope to have the opportunity to offer you a much-improved experience on any future visits.Sincerely,Hotel Manager

6/10 (普通)

Teresea

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Selected for proximity to conference center. I am not familiar with the area.
2024 年 2 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Guest,Thank you for choosing our hotel for its proximity to the conference center. We appreciate your feedback. If there are any specific areas where we can enhance your experience or if you have any questions about the area, feel free to reach out. We are here to assist and ensure you have a comfortable stay. We hope the convenience of our location added value to your trip, and we look forward to any future opportunities to host you.Sincerely,Hotel Manager

8/10 (良い)

Martin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Easy to get,
2024 年 2 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Guest,Thank you for taking the time to share your feedback. We're pleased to hear that you found our location easy to access. Your positive comments are appreciated, and we hope you had a comfortable stay. If there are any specific areas where we can further enhance your experience and earn that extra star, please let us know. We look forward to welcoming you again on your future visits.Sincerely,Hotel Manager

10/10 (非常に良い)

Bob

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close to many restaurants and places of interest.
2024 年 2 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Bob,Thank you for your feedback! We're glad to hear that our hotel's convenient location near restaurants and places of interest added to your overall experience. We strive to provide a comfortable and enjoyable stay for all our guests. We hope to welcome you back soon for another great experience.SincerelyHotel Manager

10/10 (非常に良い)

Ryan

2024 年 2 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Ryan,Thank you for your excellent rating and for choosing to stay with us. We are delighted to hear that you had a great experience during your time here. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay whenever you're in the area.Sincerely,Hotel Manager

10/10 (非常に良い)

Jorge

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great service, clean room, very comfortable, I just wish the breakfast was better
2024 年 2 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Jorge,Thank you for your positive review. We're delighted to hear that you found our staff to be friendly and that you felt safe and comfortable in our clean rooms. Your satisfaction is our top priority, and we look forward to providing you with another enjoyable stay in the future.SincerelyHotel Manager

10/10 (非常に良い)

Morgan

2024 年 2 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Morgan,Thank you for your outstanding rating and for choosing to stay with us. We are thrilled to hear that you had a fantastic experience during your time here. Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful stay whenever you're in the area.Sincerely,Hotel Manager

10/10 (非常に良い)

Debora

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Debora,Thank you for your excellent rating on Expedia. We're delighted to hear that you had a wonderful experience during your stay at our hotel. If there is anything specific you enjoyed or any suggestions you have for improvement, please let us know. We look forward to hosting you again in the future.SincerelyHotel Manager

10/10 (非常に良い)

Nova

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 2 月 2 日)
Dear Nova,Thank you for your perfect rating and review on Expedia! We're thrilled to hear that you had a fantastic experience during your stay. We appreciate your feedback and are delighted that we met your expectations. We look forward to welcoming you back for another wonderful stay in the future.SincerelyHotel Manager

8/10 (良い)

Christopher

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス
2024 年 1 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Christopher,Thank you for choosing to stay with us and for sharing your feedback. We are delighted to hear that you had a positive experience. We look forward to welcoming you back in the future.SincerelyHotel Manager

10/10 (非常に良い)

Christopher

出張
良かった点 : 設備とサービス
2024 年 1 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 1 月 20 日)
Dear Christopher,Thank you for the excellent 5-star rating! We're delighted to hear that you had a fantastic experience during your stay. Your feedback means a lot to us, and we can't wait to have the pleasure of welcoming you back for another wonderful visit.SincerelyHotel Manager

8/10 (良い)

Machelle

カップルで旅行
良かった点 : 清潔度
We liked the location, basic breakfast
2024 年 1 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Machelle,Thank you for your feedback! We're delighted to hear that you enjoyed the convenient location and found the breakfast satisfactory. Your comments help us understand what our guests appreciate, and we'll continue to strive for excellence in these aspects. If there's anything else you'd like to share or if you have suggestions for improvement, please feel free to let us know. We look forward to welcoming you back for another pleasant stay!SincerelyHotel Manager

10/10 (非常に良い)

Cynthia

良かった点 : 清潔度、スタッフとサービス
2024 年 1 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 1 月 12 日)
Dear Cynthia,Thank you for your excellent rating and positive feedback! We're thrilled to hear that you found our hotel clean, enjoyed the breakfast, appreciated the free shuttle, and had a smooth check-in and check-out experience. Your satisfaction is our priority, and we look forward to welcoming you back for another great stay.SincerelyHotel Manager

10/10 (非常に良い)

Stephen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Best stay in Sacramento
It was awesomely close to great food and drink
2024 年 1 月に 2 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear Stephen,Thank you for sharing your positive feedback with us. We are thrilled to hear that you enjoyed the convenient proximity to excellent dining and beverage options during your stay. We hope to have the pleasure of welcoming you back for another enjoyable experience in the near future.SincerelyHotel Manager

8/10 (良い)

Norman

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good room, good location.
Good place and location-close to many restaurants that you can walk to. Parking is snug but very good lighting. Don’t try to find the address with google maps, it was way off. Skip the room coffee and the free breakfast if you want a good breakfast. Room was good. There is a good coffee shop around the corner.
2024 年 1 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear Norman,We appreciate your feedback and are pleased to hear that you enjoyed our convenient location near various restaurants. Your comments regarding parking and lighting are noted, and we will look into improving the address accuracy for our guests' convenience. We also appreciate your suggestions about the room amenities and breakfast options. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.SincerelyHotel Manager

10/10 (非常に良い)

Gaylene

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice & easy stay.
Our stay was for personal medical appointments at Sutter. The desk people were friendly and helpful directing us to eating places in the area. The only changes I would suggest would be longer black out curtains in the window.
2023 年 12 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2023 年 12 月 30 日)
Dear Gaylene,Thank you for sharing your feedback with us. We're pleased to hear that our friendly and helpful staff contributed to a positive experience during your stay. We appreciate your suggestion regarding the curtains and will certainly consider this for future improvements. We hope to welcome you back for another comfortable stay.SincerelyHotel Manager

2/10 (非常に不満)

Maryanne

2023 年 12 月に 2 泊滞在
Hotel Managerからの返信 (投稿日 : 2023 年 12 月 26 日)
Dear Maryanne,Thank you for sharing your feedback. We're sorry to hear that your experience fell short of expectations. We value your input and would appreciate more details to address the specific issues you encountered during your stay. Your satisfaction is our priority, and we hope to have the opportunity to make amends in the future.SincerelyHotel Manager

10/10 (非常に良い)

Anant

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Hotel Managerからの返信 (投稿日 : 2023 年 12 月 23 日)
Dear Anant,Thank you for the fantastic 5-star review! We are thrilled to hear that you had a great experience. It was our pleasure to host you, and we look forward to welcoming you back for another exceptional stay in the future.SincerelyHotel Manager

8/10 (良い)

Luis

家族旅行
良かった点 : スタッフとサービス
For my stay, I was looking for something close to the expo. So I was super happy that I was super close, so no complaints here.
2023 年 12 月に 2 泊滞在
Hotel Managerからの返信 (投稿日 : 2023 年 12 月 11 日)
Dear Luis,We are delighted to hear that our hotel's proximity to the expo added value to your stay. Thank you for taking the time to share your positive experience, and we hope to have the pleasure of welcoming you back soon.SincerelyHotel Manager

10/10 (非常に良い)

Scott

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2023 年 12 月 11 日)
Dear Scott,Thank you for the fantastic rating! We're thrilled to hear that you had a wonderful experience. We can't wait to welcome you back for another great stay.SincerelyHotel Manager

10/10 (非常に良い)

Patrick

I checked in late and the attendant was very friendly, helpful and professional I would highly recommend
2023 年 11 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2023 年 11 月 25 日)
Dear Patrick,Thank you for choosing our hotel and sharing your positive experience with us. We're delighted to hear that our staff provided friendly, helpful, and professional service during your late check-in. We greatly appreciate your recommendation and look forward to welcoming you back in the future.SincerelyHotel Manager

10/10 (非常に良い)

Lisa

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
You can see the attention to detail that the owners put in place, a very comfortable and convenient stay.
2023 年 11 月に 2 泊滞在
Hotel Managerからの返信 (投稿日 : 2023 年 11 月 20 日)
Dear Lisa,Thank you for your review! We're thrilled to hear that you appreciated the attention to detail that we put into making your stay comfortable and convenient. We strive to provide an exceptional experience for our guests, and your feedback is greatly appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.SincerelyHotel Manager

4/10 (不満)

daniel

気になった点 : 清潔度、施設のコンディションと設備
2023 年 11 月に 3 泊滞在
Hotel Managerからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Daniel,Thank you for your feedback. We apologize that your experience fell short of your expectations, resulting in a rating of 2 out of 5. We value your opinion and would appreciate any additional details you can provide about your stay to help us improve. We strive to deliver exceptional service and accommodations, and we apologize for any shortcomings you encountered. We hope to have the opportunity to make it right in the future.SincerelyHotel Manager

4/10 (不満)

Pierre

出張
気になった点 : スタッフとサービス、施設のコンディションと設備
Don't go there unless you have no other choice
Place is ol and not too well maintenained. Service was poor and the breakfast was horribly bad. But the room was relatively clean.
2023 年 11 月に 3 泊滞在
Hotel Managerからの返信 (投稿日 : 2023 年 11 月 13 日)
Dear Pierre,Thank you for taking the time to provide your feedback. We apologize for falling short of your expectations during your stay. We appreciate your comments regarding the cleanliness of the room. We are sorry to hear that you found our place to be old and not well-maintained. We are constantly working on improving our facilities to ensure a better experience for our guests. We also apologize for the poor service you received and the unsatisfactory breakfast experience. Your feedback will be shared with our team to address these concerns and make necessary improvements. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.SincerelyHotel Manager

6/10 (普通)

Jose

2023 年 11 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2023 年 11 月 10 日)
Dear Jose,Thank you for sharing your rating with us. We appreciate your feedback and would love to hear more about your experience to understand how we can improve. If there's anything specific you would like to mention, please feel free to reach out to us. We hope to have the opportunity to provide you with a better stay in the future.SincerelyHotel Manager

10/10 (非常に良い)

Jose

2023 年 11 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2023 年 11 月 10 日)
Dear Jose,Thank you for your fantastic rating! We are thrilled to hear that you had a perfect 10 experience during your stay with us. We appreciate your feedback and hope to have the pleasure of welcoming you back soon for another exceptional stay.SincerelyHotel Manager

6/10 (普通)

gail

気になった点 : 清潔度
I chose the hotel based on being able to park a 9' tall van and that worked out well. It is also reasonably walkable. The room surfaces seemed clean, but the carpet was disgusting. I did not ever walk barefoot in the room.
2023 年 10 月に 4 泊滞在
Hotel Managerからの返信 (投稿日 : 2023 年 10 月 27 日)
Dear Gail,Thank you for choosing our hotel and for your feedback. We're pleased that our parking accommodated your 9' tall van and that the location was convenient for walking. We apologize for the issue with the carpet, and we'll ensure it's thoroughly cleaned to provide a more comfortable stay in the future. Your input is valuable to us.SincerelyHotel Manager

8/10 (良い)

Andrea

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
2023 年 10 月に 2 泊滞在
Hotel Managerからの返信 (投稿日 : 2023 年 10 月 20 日)
Dear Andrea,Thank you for your feedback and for choosing our hotel for your stay. We appreciate your rating of 8 out of 10 and hope you had a pleasant experience overall. We value your business and look forward to serving you again in the future.SincerelyHotel Manager

8/10 (良い)

Beverly

家族旅行
良かった点 : スタッフとサービス
All around the building was well taken care of, and the Office Personnel was Wonderful, very helpful and friendly. A lot of homeless people, but all seemed friendly enough we weren’t really scared.
2023 年 10 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2023 年 10 月 16 日)
Dear Guest,Thank you for your review of our hotel. We are pleased to hear that the building was well taken care of and that our office personnel provided wonderful, helpful, and friendly service. We understand your concern about the presence of homeless people in the area, but we are glad to know that they seemed friendly and that it did not cause any discomfort during your stay. We appreciate your feedback and hope to welcome you back for another positive experience in the future.SincerelyHotel Manager

8/10 (良い)

Irving

良かった点 : 清潔度、スタッフとサービス
2023 年 10 月に 1 泊滞在
Hotel Managerからの返信 (投稿日 : 2023 年 10 月 16 日)
Dear Irving,Thank you for rating our hotel 4 out of 5 on Expedia. We appreciate your feedback and hope you had a pleasant stay with us. If there is anything we can do to improve for your next visit, please let us know. We look forward to welcoming you back in the future.SincerelyHotel Manager