2/10 (非常に不満)
sam t.
2024 年 10 月 30 日
気になった点 : 清潔度
DO NOT BOOK THIS PLACE
As we boarded our transatlantic flight less than 12hrs before stated check in we still had no access details or communication from the host until we had to get Vrbo involved.
On arrival, it was apparent that not all the lights (external and internal) were working and a fire alarm was constantly chirping every 6 seconds. The apartment also stank. Progressing further, the place was filthy to the extent that we were sticking to the wooden floor. There was a supposed bedding cupboard but it was just full of junk and a soiled mattress. We had booked for five people but there was a grand total of only three pillows in the entire place. The beds themselves were made but were sunken mattresses and the sofa looked long beyond retirement. The skirting boards and blinds were black with dirt. In addition, there was a door from the apartment below that could be opened meaning that it felt very insecure. The advertised laundry room doesn’t even exist. The female guests in this party refused to stay here over safety concerns so we found somewhere else. Vrbo refunded our booking fee but then left it to us to pursue this poor standard with the host himself who refused a refund of any kind and ultimately just ignored our concerns.
We wish we could upload pictures and videos to this review so that you do not make the mistake we did and book this Accomodation. There are no words that can truly do justice to how bad it is.
sam t.
2024 年 10 月に 7 泊滞在