「Phenomenal Palace hotel! Beautiful rooms. Incredibly kind & helpful staff. Particularly Urvi Pawer who went way beyond for my friend and I.|Outstanding experience all round!|So many fabulous staff, The grounds & restaurants were amazing along with beautiful shopping!」
「This is a unique concept, and this was my first experience of capsule concept in India. The place was immaculate and well maintained. I visited this place with my sister and found quite a few women solo travelers who were using this place. So this place is great for solo travelers or even couples. Toilets and bathrooms were well maintained and clean, and towels and toiletries are provided by the hotel. Hot water was available throughout the day. Breakfast which is good is available in the...
「Faced No issues even during times of COVID. Yes some facilities are unavailable as a measure of precautions (like food, newspaper, etc.). But the room was clean, the staff was readily available on call. Thanks a lot. 」
「I didn’t dislike the property relative to the location. I did have to ask for a towel and toilet paper. It didn’t look like the picture, but I had a comfortable stay」
「It was great 1 day stay while passing through. 3-star hotel, meet our needs
Neighborhood was as expected in UP. If you are first time in India/UP maybe avoid this area. 」
「The property is a rundown apartment , doesn't have proper ventilation.
The Staff/Hotel Owner charged us 1000Rs more as we were 5 people to stay for 2 rooms.
When booking the Hotel , I specifically mentioned that were 3 people and selected a Deluxe room (for 3 people) and Normal room (for 2 people)」
「No accessibility to the ptoperty. It is in a small narrow lane where even a car can go. .Apporach to the property is not good. Customer service is poor.please donot recommend these type of propertiesin future.」
「Do not book !! They are liars !! I booked a room a month ahead ( there was a big event so all the hotels were all full and all overcharging,when I arrived at the hotel the manager said they had cancelled my booking and they are not able to accommodate me. On top of that they said they are not associated with Expedia because they had a changed of ownership,so my booking was with old owner not the new owner. At first they said there is no free room then they change story and ask me to cancel...
