4/10 (不満)
Gena
家族旅行
2025 年 7 月 21 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
It’s not like I remember. There is no cleaning of the rooms daily, no towel replacement even though the sign in the bathroom states to put the towels on the floor if you want new towels and no one replaced them. We didn’t know that we needed to bring them to the front office. There was a loud bang throughout the day every day and we are not sure what it was. There were people hanging out outside and smoking a lot so we couldn’t let fresh air in our room, same people grilling with charcoal that was smoking. Pool hours were shortened from what used to be. Soaps and shampoo are generic and petite. Stains on carpets, dish drain was dirty, bar of used soap under bakers rack in kitchen, no one collected the trash so we needed to bring to the dumpster ourselves. Not many tv channels, wifi was sporadic, too. Bethel, ME is a lovely place to visit, even though we stayed at this resort many times in the last 40 years, I think it’s time we stay somewhere else because it was costly without the services that we expected. And there are many places to stay in an Airbnb which we will know what to expect when we book it and the prices are a lot cheaper per day.
Gena
2025 年 7 月に 3 泊滞在