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Neptuno

3.0 star property
Travelers can indulge in rejuvenating body wraps and facials at the spa, then gather friends for a game of billiards near the refreshing poolside bar

Choose dates to view prices

Neptuno, located in a shopping center, offers an upscale getaway with fitness classes and a poolside bar. Guests enjoy practical amenities like free in-room WiFi and an on-site restaurant. Spa services and an 18-hole golf course provide perfect relaxation options.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
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About this property

Neptuno

  • Resort connected to a shopping center
  • An adjacent golf course, a poolside bar, and a terrace are just a few of the amenities provided at Neptuno. Treat yourself to spa services, such as a body scrub, a massage, or a manicure/pedicure. The on-site restaurant offers breakfast, lunch, and dinner. Fitness classes are offered at the gym; the property also has a coffee shop/cafe, a garden, and a playground. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool and an outdoor pool, along with a waterslide and sun loungers
    • Buffet breakfast (surcharge), self parking (surcharge), and tour/ticket assistance
    • A TV in the lobby, concierge services, and a 24-hour front desk
    • Multilingual staff, an elevator, and luggage storage
  • Room features
  • All 233 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes.
  • Other amenities include:
    • Bathrooms with tubs or showers and free toiletries
    • LCD TVs with satellite channels
    • Balconies, refrigerators, and microwaves

Similar properties

Indoor pool, 2 outdoor pools, open 10 AM to 8:00 PM, pool umbrellas
Hotel Bahia Serena
Roquetas de Mar
  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 242 reviews
The price is ￥9,840
￥10,824 total
includes taxes & fees
Jun 7 - Jun 8
Hotel Bahia Serena
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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Cribs (infant beds) are available for EUR 5.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 7.5 for adults and EUR 6 for children
  • Self parking fee: EUR 5 per day
  • In-room safe fee: EUR 2.5 per day
  • Crib (infant bed) fee: EUR 5.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Neptuno have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Neptuno pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 5 per day. Limited spots are available.

What time is check-in at Neptuno?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Neptuno?

Check-out is at noon.

Where is Neptuno located?

Located in the heart of Roquetas de Mar, this golf resort is within a 10-minute walk of Playa Serena, Roquetas de Mar Beach, and Playa Serena Golf Course. 360 Sports Complex and Castor Park are also within 1 mi (2 km).

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Reviews

Reviews

8.0

Very Good

8.0

Cleanliness

7.8

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 25 out of 94 reviews
Rating 8 - Good. 48 out of 94 reviews
Rating 6 - Okay. 17 out of 94 reviews
Rating 4 - Poor. 3 out of 94 reviews
Rating 2 - Terrible. 1 out of 94 reviews

Reviews

Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena comida
Stayed 4 nights in Jul 2021
Verified

10/10 Excellent

Yohany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena estancia

Una estancia genial en familia.
Stayed 5 nights in Jun 2021
Verified

8/10 Good

Bibi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartamento de una habitación ideal para la familia. La piscina muy bien. Mal la conexión Wi-Fi
Stayed 6 nights in Aug 2020
Verified

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restauración y limpieza excelente. El dispensador de gel hidroalcoholico de entrada a los ascensores siempre estaba vacío.
Stayed 4 nights in Aug 2020
Verified

6/10 Okay

Jose Antonio

Liked: Staff & service
Disliked: Property conditions & facilities

Le sobra una estrella

La comida deja bastante que desear para ser un hotel de 4 estrellas. La limpieza de la habitación no muy buena, cuando entramos a la habitación había un melocotón debajo de la cama, la TV tenía varios restregó es de haber pasado el trapo húmedo y no secarlo, el espejo le pasaba lo mismo. La ubicación del toallero del lavabo está de tal forma que te pegas con el brazo cuando estás en la taza y tienes que hacer maniobras.
Stayed 5 nights in Aug 2020
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ha sido una estancia satisfactoria sin dudarlo. Felicitar a los trabajadores por la labor que hacen, en todo momento les he visto hacer un gran esfuerzo por satisfacer a los clienres aunque creo que la falta de mas personal (en especial en el salon comedor) hubiera facilitado un mejor funcionamiento. Como critica constructiva seria conseguir mas variedad en las comidas, de acuerdo que creo que debe haber pasta todos los dias pero que siempre sea con tomate, me parece un poco absurdo, con lo facil que podia ser tener la pasta sin salsa y que el cliente elija entre alguna que otra variedad( tomate, carbonara, queso, setas, pesto....) de lo mas rico los postres.
Stayed 6 nights in Aug 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel agradable cerca de la playa. Los trabajadores muy amables
Stayed 7 nights in Aug 2020
Verified

10/10 Excellent

RAQUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fenomenal

Todo fenomenal, la verdad que relación calidad precio, es muy buena, la comida muy buena, trato agradable y dadas las circunstancias actuales una estancia muy buena
Stayed 7 nights in Aug 2020
Verified

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viaje en familia, instalaciones cómodas, estuve en apartamento. Comida buena y personal amable. Buena animación. Muy cerca de la playa.
Stayed 6 nights in Aug 2020
Verified

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Increíble

Muy familiar y en una zona muy cómoda. Recomendable 100%
Stayed 6 nights in Aug 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien pero poco control seguridad covid

Me encanta este hotel , la piscina, la comida, el personal, la animación... Este año lo único que ha empañado un poco la estancia es la situación sanitaria actual. Hemos estado del 3al 9 de agosto. De lunes a jueves muy bien pues había poca gente pero a partir del viernes muchas más gente y no me gustó la cantidad de gente que había en el comedor (a tope) y en la piscina donde no se guardaba la distancia y nadie hacía nada por solucionarlo. Se lo llegué a decir al socorrista (que llevaba la mascarilla quitada siempre) y me dijo que con tanta gente era imposible controlar lo de las distancias. La verdad eso no me gustó y opté por salir del recinto de la piscina.
Stayed 6 nights in Aug 2020
Verified

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cómodo para ir a la playa

Muy cerca de la playa. Puedes ir andando em meno de 5 minutos. Apartamento limpio, con todas las comodidades. Vista a la piscina con terraza donde puedes disfrutar de los espectáculos que hay por la noche. Este año ,por el covid , hay poca gente y se puede guardar distancias fácilmente y we se agradece el espacio disponible entre personas. Piscina grande y limpia. Comida buena y variada.
Stayed 7 nights in Aug 2020
Verified

8/10 Good

Maria Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal para familias.

La piscina del hotel es estupenda.
Stayed 2 nights in Jul 2020
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Neptuno, muy bien

Todo muy bien, muy agusto y seguro. Limpieza al maximo
Stayed 6 nights in Jul 2020
Verified

8/10 Good

Alberto Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Stayed 1 night in Jun 2020
Verified

8/10 Good

FOGGY

Liked: Staff & service
Apartment accommodation was very good, overall emphasis was towards the Spanish pensioners who were with "Imerso" packages. Buffet meals were very much geared to that market, limited choice and in the main very basic. Otherwise, good location for time of year and good accommodation.
Stayed 5 nights in Dec 2019
Verified

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo ok bien situado muy buen y trato agradable se duerme comodo
Stayed 2 nights in Jan 2020
Verified

4/10 Poor

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont waste your money, book somewhere else

Rooms are a good size but small when they have 2 kingsized beds in it. Furnishings old and outdated and in need of replacing as all damaged. As winter, even though it was hot you could not put air conditioning on and no fans available. Reception suggested we open the patio door. Cats fighting all night so no sleep. Really pleased to leave this hotel.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location with good facilities

Located just 2 minute walk from restaurants and bars, 5 minutes fromthe beach. Food is only warm, that is the only down side, great choice though.
Stayed 4 nights in Dec 2019
Verified

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
We had a very large room ...with 2 very comfortable double beds....and great balcony
Stayed 11 nights in Nov 2019
Verified

10/10 Excellent

ChristopherRoll

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed over for one night but enjoyed ourselves very much. Everybody was very helpful and the Hotel was situated in a central position. Thank you all for our stay.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a 1 bed apartment which was more than spacious enough for our needs. We were surprised that it even had a corkscrew. We stayed on a half board basis and were pleased that there was cava for breakfast. The food may not have been of the best quality, but there was plenty of choice. The drinks were expensive, so we didn't bother. The hotel in November is frequented by a large number of Spanish oaps.
Stayed 5 nights in Nov 2019
Verified

8/10 Good

BritKev

Liked: Staff & service, amenities
Disliked: Cleanliness
Anlage sehr schön, Lage auch gut , wenn auch nicht direkt am Meer. Poolanlage schön. Zimmer einfach, etwas in die Jahre gekommen, Sauberkeit der Zimmer verbesserungswürdig. Check in easy und Preis unschlagbar , daher ingesamt gut . Frühstück hatten wir nicht , daher kann das Restaurant nicht beurteilt werden. Würden sicher noch mal buchen .
Stayed 4 nights in Oct 2019
Verified

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Puede valer.

Está bien relación calidad precio, eso si el carácter del hotel es vacacional.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appartement spacieux et bien conçu,personnel sympa
Stayed 8 nights in Oct 2019