お客様、誠にありがとうございます。お褒めの言葉を頂き、大変嬉しく存じます。R.テルミニ駅からの便利なアクセスや周辺の観光スポットに対するお役に立てたようで、これを聞いてスタッフ一同非常に喜んでおります。また、ホテル内やサービスにおいてもご満足いただけたことを嬉しく思います。今後もお客様にとって快適な滞在を提供できるよう心がけてまいります。何かご要望や質問がございましたら、どうぞお気軽にお知らせください。お越しいただきまして、誠にありがとうございました。

Dear Hazel,Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate your kind words about our outstanding breakfast buffet and the excellent service provided by our staff. It's wonderful to hear that you enjoyed the coffee choices as well.We understand your concern regarding the size of our elevator and apologize for any inconvenience this may have caused. We will certainly take your feedback into consideration as we strive to improve our facilities.Regarding the city tax, we understand that this additional charge can be frustrating. Unfortunately, it is a mandatory tax imposed by the city of Rome, and is not 6,00 but 7,5 euro per person per night ;-( as a hotel 4 star, we are required to collect it on behalf of the local authorities. We apologize for any inconvenience this may have caused during your checkout process.We truly value your feedback and hope that despite these issues, you were able to enjoy your overall stay with us. If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know.Warm regards,

Thank you very much for your positive review! We're delighted to hear that you found our hotel clean and very nice, and that your room, in particular, our staff. At THE ONE, we're committed to providing an unforgettable experience for our guests, and we're thrilled that your room met your expectations with its unique features. We look forward to welcoming you back to our boutique hotel at the Trevi Fountain on your next trip to Rome!Warm regards,

Thank you very much for your positive review! We're delighted to hear that you found our hotel clean and very nice, and that your room, in particular, had many cool features. At THE ONE, we're committed to providing an unforgettable experience for our guests, and we're thrilled that your room met your expectations with its unique features. We look forward to welcoming you back to our boutique hotel at the Trevi Fountain on your next trip to Rome!Warm regards,

Thank you for taking the time to share your feedback with us. We're delighted that you found our staff and location to be great. However, we're sorry to hear that your room and view did not meet your expectations. Your comments regarding the lack of space for luggage and shelves in the shower are duly noted, and we will certainly take them into consideration for future improvements.At THE ONE, we strive to ensure that every aspect of our guests' stay exceeds their expectations, and we apologize for any inconvenience you experienced. Please know that your feedback is invaluable to us as we continuously work to enhance our guests' experience.We hope to have the opportunity to welcome you back in the future and provide you with an improved stay that truly reflects the high standards we aim to uphold.Warm regards,

Thank you so much for your wonderful review! We're thrilled to hear that you found our boutique hotel to be a fantastic base for exploring Rome. It's fantastic to know that most of the famous sites were within a short walking distance for you, allowing you to make the most of your time in the city.We're also delighted that you found our staff to be really helpful and friendly. Providing exceptional service and ensuring our guests have a memorable experience is our top priority, and we're glad that we could contribute to your enjoyable stay.We hope to have the pleasure of welcoming you back to THE ONE in the future for another fantastic Roman adventure!Best regards,

Sehr geehrter Gast,vielen Dank für Ihre freundlichen Worte und Ihr Feedback zu Ihrem Aufenthalt bei uns. Es freut uns sehr zu hören, dass Sie unser Personal als sehr freundlich empfunden haben. Ihre Zufriedenheit ist unser oberstes Ziel, und es ist großartig zu wissen, dass wir Ihre Erwartungen erfüllen konnten.Es tut uns leid zu hören, dass das Frühstück nicht ganz Ihren Erwartungen entsprach. Wir schätzen Ihr Feedback und werden sicherstellen, dass wir Ihre Anregungen berücksichtigen, um unser Frühstücksangebot zu verbessern.Es ist schön zu hören, dass Sie mit der Größe und dem Zustand Ihres Zimmers zufrieden waren. Sauberkeit und Komfort sind uns sehr wichtig, und es ist großartig zu hören, dass wir auch in diesem Bereich Ihre Erwartungen erfüllen konnten.Wir sind stolz auf unsere erstklassige Lage, die es unseren Gästen ermöglicht, viele Sehenswürdigkeiten bequem zu Fuß zu erreichen. Es freut uns, dass Ihnen die Lage gefallen hat und Sie die Möglichkeit hatten, die Umgebung zu erkunden.Nochmals vielen Dank für Ihr Feedback. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und Ihnen eine noch angenehmere Erfahrung bieten zu können.Mit freundlichen Grüßen,

Tack för din positiva feedback! Vi är glada att du uppskattade vårt centrala läge, prisvärdheten, det vänliga personalen, de fantastiska rummen och den läckra frukosten. Vi strävar alltid efter att ge våra gäster en enastående upplevelse och vi är glada att du fick bekräftelse på detta under din vistelse. Vi hoppas att få välkomna dig tillbaka snart!

Vielen Dank für Ihr freundliches Feedback! Wir freuen uns sehr, dass Ihnen Ihr Aufenthalt in unserem Hotel gefallen hat. Wir sind besonders stolz auf unser freundliches und hilfsbereites Personal, das sich immer bestmöglich bemüht, unseren Gästen ein unvergessliches Erlebnis zu bieten. Es freut uns zu hören, dass Ihnen unsere Deluxe Doppelzimmer gefallen haben und Sie trotz der zentralen Lage des Hotels eine ruhige Nacht genießen konnten. Unsere Lage, nur wenige Gehminuten von ikonischen Sehenswürdigkeiten wie dem Trevi-Brunnen, der Spanischen Treppe, dem Pantheon und sogar dem Vatikan entfernt, ist sicherlich ein Pluspunkt für Gäste, die die Stadt bequem zu Fuß erkunden möchten.Darüber hinaus freut es uns, dass Ihnen unser reichhaltiges Frühstücksangebot gut gefallen hat, das sorgfältig zubereitet wird, um den Geschmack aller unserer Gäste zu treffen.Vielen Dank nochmals für Ihre Empfehlung und dafür, dass Sie unser Hotel für Ihren Aufenthalt in [Stadtname] gewählt haben. Wir hoffen, Sie in Zukunft wieder bei uns begrüßen zu dürfen. Wenn es etwas gibt, bei dem wir Ihnen helfen oder das wir für Ihren nächsten Aufenthalt verbessern können, lassen Sie es uns bitte wissen. Wir sind für Sie da.

Dear Guest,Thank you so much for your kind feedback! We are thrilled to hear that our staff met your expectations and that you enjoyed the cleanliness and amenities in your room. Guest satisfaction is our utmost priority, and knowing that we positively contributed to your stay is truly rewarding for us.We sincerely hope to welcome you back to our hotel in the future. Please don't hesitate to reach out if you need anything during your next stay.Warm regards,

Grazie

Dear Mrs. Tina,We thank you for your beautiful review! It's very nice for us that you enjoyed your stay and our new SPA!Hope to can welcome you back again soon!Best Regards,THE ONE BOUTIQUE HOTEL & SPA

Kära Mr/Mrs Rickard,Tack så mycket för att du delade din fantastiska upplevelse med oss! Det gläder oss att höra att du hade en underbar vistelse på vårt hotell nära Fontana di Trevi.Vi är glada att du uppskattade vår trevliga och hjälpsamma personal, samt den goda frukosten och det fantastiska kaffet. Att höra att du även rekommenderar vår spaanläggning som en avkopplande och trevlig upplevelse gläder oss enormt.Vi är stolta över vårt centrala läge som gör det enkelt för våra gäster att utforska många sevärdheter i närheten.Vi ser fram emot att välkomna dig tillbaka för ännu en minnesvärd vistelse hos oss.Med vänliga hälsningar,

Grazie

Grazie

Dear Chrid,Thank you for choosing Spot on Hotel for your recent stay and for taking the time to share your feedback. We're delighted to hear that you enjoyed your stay with us and that this was your second visit to our hotel.Located between Trevi and the Spanish Steps, Spot on Hotel offers guests the perfect blend of convenience and comfort in the heart of Rome. We're thrilled that our central location contributed to enhancing your experience during your time here.Our team works tirelessly to provide exceptional service and a memorable stay for all our guests, and it's gratifying to know that our efforts have left a positive impression on you.We look forward to welcoming you back to Spot on Hotel for your next visit to Rome. Please don't hesitate to reach out if there's anything we can do to make your stay even more enjoyable.Warm regards,

Estimada Marianela,Gracias por compartir tus comentarios sobre tu reciente experiencia en nuestro hotel. Nos complace saber que has elegido alojarte con nosotros y siempre nos esforzamos por garantizar el máximo confort a nuestros huéspedes.Sin embargo, nos gustaría aclarar que una de las características distintivas de nuestro hotel es la variedad de tipos de habitaciones disponibles, cada una diseñada para satisfacer las diferentes necesidades de nuestros huéspedes. Tenemos habitaciones de diferentes tamaños y niveles de comodidad, cada una con su propio precio correspondiente.Entiendo que tenías ciertas expectativas sobre el tamaño de la ducha durante tu estadía en la habitación más pequeña. Es importante tener en cuenta que, aunque nos esforzamos por garantizar una experiencia agradable para todos nuestros huéspedes, las habitaciones más económicas pueden tener algunas limitaciones de espacio, incluido el tamaño de la ducha.Te animamos a considerar la opción de reservar una de nuestras habitaciones de categoría superior para tu próxima estadía, donde encontrarás más amplitud y comodidad, incluida una ducha más amplia.Agradecemos sinceramente tus comentarios y esperamos poder recibirte nuevamente en el futuro para ofrecerte una experiencia inolvidable en nuestro hotel.Atentamente,

Lamentamos sinceramente que a sua estadia não tenha atendido às suas expectativas. É desanimador saber que enfrentou problemas como as cerâmicas quebradas no banheiro sem receber a devida assistência. A sua segurança e conforto são prioridades, e a falta de resposta imediata a esse problema é inaceitável.Quanto à impressão sobre os funcionários, é preocupante que você tenha percebido a falta de simpatia e esforço no atendimento. Isso não condiz com o padrão que nos esforçamos para manter. Vamos garantir que essas preocupações sejam transmitidas à equipe para que possam ser abordadas e melhoradas.Entendemos também que as suas expectativas em relação ao café da manhã não foram atendidas, e lamentamos que tenha sido uma experiência aquém do esperado. A ideia de ter que sair do prédio para tomar café da manhã pareceu improvisada e desorganizada, e isso será levado em consideração para melhorias futuras.Agradecemos por compartilhar suas preocupações, pois isso nos permite identificar áreas de aprimoramento. Gostaríamos de ter a oportunidade de corrigir esses problemas e garantir que futuras estadias sejam mais satisfatórias. Pedimos desculpas pelos transtornos e agradecemos por sua compreensão.

We appreciate your positive feedback! We're delighted to hear that you found our hotel very clean and conveniently located near a plethora of great restaurants, as well as the iconic Trevi Fountain. It's wonderful to know that you enjoyed the complimentary breakfast – we aim to provide a satisfying start to your day.Your satisfaction is our priority, and we hope to continue exceeding your expectations during your stay with us. If there's anything specific you loved about your experience or any suggestions for improvement, please feel free to share. Thank you for choosing us, and we look forward to welcoming you back in the future!

Dear valued guest,Thank you so much for taking the time to share your wonderful feedback with us! We are delighted to hear that your experience at our hotel was nothing short of amazing.Our team takes great pride in providing exceptional service, and it's heartening to know that the staff, especially in the restaurant, left such a positive impression on you. We always strive to make our guests feel welcome and attend to their needs, so your kind words are truly appreciated.It's fantastic to learn that our location added to the overall enjoyment of your stay. Being within a 20-minute walk to the Colosseum, 5 minutes to the Trevi Fountain, and close to other iconic landmarks like the Pantheon and Spanish Steps, is indeed a privilege. We understand the importance of convenience and accessibility, and we're glad that our location met your expectations.Moreover, we're pleased to hear that you found our surroundings filled with great restaurants and shopping options. We aim to provide a well-rounded experience for our guests, and it seems like you were able to explore and enjoy the vibrant atmosphere of the city.We look forward to the opportunity of welcoming you back for another memorable stay. Should you have any specific preferences or requests for your next visit, please feel free to let us know in advance, and we will do our best to ensure your stay is just as enjoyable.Thank you once again for choosing our hotel, and we can't wait to have you back!Warm regards,

Dear guest,Thank you for your review, and we sincerely apologize for the inconveniences you experienced during your stay. We regret that our property did not meet the expectations set by your reservation through Expedia. We acknowledge the error in the presentation of information on the website and are actively working with Expedia to rectify this discrepancy. Regarding the disturbance caused by other guests, we apologize and are implementing measures to improve noise management. We appreciate your loyalty as a Gold member and understand your expectations. Please grant us another opportunity and reach out to us directly for a more satisfying future experience.Best regards,

Grazie mille per il tuo feedback positivo! Siamo estremamente felici di sapere che il tuo soggiorno presso THE ONE Hotel è stato perfetto e che hai apprezzato la comoda ubicazione nel pieno centro. La nostra priorità è fornire un ambiente pulito e confortevole, e siamo lieti che tu abbia avuto un'esperienza positiva in tal senso.Se hai ulteriori commenti o se c'è qualcos'altro che hai particolarmente apprezzato durante il tuo soggiorno, non esitare a condividerlo. Sarà un piacere darci nuovamente il benvenuto presso THE ONE Hotel in futuro!Cordiali saluti,

Thank you so much for your kind review on Expedia! We're delighted to hear that you enjoyed your stay at our hotel. We hope to welcome you back soon!

Nous nous excusons sincèrement pour les inconvénients liés à la panne de notre spa, dont vous n'avez pas été informé. Nous prenons note de vos préoccupations concernant la qualité et le confort des chambres ainsi que du petit-déjeuner. Le bruit dans les chambres est également une préoccupation que nous prendrons sérieusement en compte. Nous apprécions vos commentaires et travaillons activement à résoudre ces problèmes pour améliorer votre expérience. Nous espérons avoir l'opportunité de vous accueillir à nouveau et de regagner votre confiance.

We sincerely apologize for the inconvenience caused by the absence of the spa during your stay. Starting today, we are pleased to announce that our wellness center is now fully operational and bookable directly on our website. We hope this addition enhances your future experience at our property. Thank you for your understanding.

Thank you so much for your kind review on Expedia! We're delighted to hear that you enjoyed your stay at our hotel. We hope to welcome you back soon!

Hello! Thank you so much for your kind feedback on your experience at THE ONE Hotel. We're delighted to hear that you found the hotel very close to the main attractions, just a 5-minute walk from the Trevi Fountain and within walking distance from the main train station.It's always a pleasure to know that our guests have enjoyed the convenience of being near the city's major landmarks. We appreciate your choice to stay with us and look forward to welcoming you again in the future.If you have any further comments or questions, we're here to assist you. Thanks again, and see you soon!Best regards,

Thank you so much for your kind review on Expedia! We're delighted to hear that you enjoyed your stay at our hotel. We hope to welcome you back soon!

Thank you so much for your kind review on Expedia! We're delighted to hear that you enjoyed your stay at our hotel. We hope to welcome you back soon!

Thank you for your positive feedback! We're thrilled to hear that you found THE ONE Hotel very clean and appreciated our excellent location. Maintaining a clean and comfortable environment is one of our top priorities, and we're delighted that it contributed to your overall satisfaction.Our prime location is designed to provide convenience to our guests, and we're pleased to know that it met your expectations. If you have any additional comments or specific aspects you enjoyed during your stay, please feel free to share. We look forward to the opportunity to welcome you back to THE ONE Hotel in the future!Best regards,

Dear Mrs. Jessica,Thank you for your review!We are very glad that you enojyed your stay with us!Hope to see you again in future :)Best Regards,THE ONE BOUTIQUE HOTEL & SPA.

Thank you so much for your kind words! We're delighted to hear that you found our staff, especially those at breakfast, amazing. It's great to know that you enjoyed the hotel's prime location, making it convenient for your four-day stay with only one taxi ride. Your appreciation means a lot to us. We look forward to welcoming you back in the future.

We truly appreciate your positive feedback! It's wonderful to hear that you would choose to stay with us again. We're thrilled you enjoyed the great location, with shopping stores right across the street and a selection of good restaurants nearby. We look forward to hosting you once more on your future visits.

Wat fijn om te horen dat je hebt genoten van je verblijf bij ons in THE ONE Hotel! We zijn verheugd dat je de locatie, op slechts 2 minuten lopen van de Trevi-fontein, hebt gewaardeerd. Het doet ons goed te weten dat de kamers schoon en comfortabel waren, en dat je hebt genoten van het heerlijke ontbijt met verse croissants, een eitje naar keuze en een gevarieerd mini-buffet met verschillende sapjes en beleg.Dank je wel voor het delen van je positieve ervaring. Het is ons doel om onze gasten een aangenaam verblijf te bieden, en het is geweldig om te horen dat we daarin geslaagd zijn. Mocht je in de toekomst nog vragen hebben of weer bij ons willen verblijven, aarzel dan niet om contact met ons op te nemen. We kijken ernaar uit om je weer te verwelkomen!Met vriendelijke groet,