季節限定屋外プール、営業時間 10:00 ~ 19:30、サンラウンジャー

H10 ローマ チッタの口コミ

4 out of 5
H10 ローマ チッタ
Via Amedeo Avogadro, 35, Rome, RM

口コミ

8.6

非常に良い

評価 10 - 1000 件の口コミ中 436 件が非常に良い" "
評価 8 - 1000 件の口コミ中 428 件が良い" "
評価 6 - 1000 件の口コミ中 102 件が普通" "
評価 4 - 1000 件の口コミ中 23 件が不満" "
評価 2 - 1000 件の口コミ中 11 件が非常に不満" "

9.4/10

清潔度

9.0/10

スタッフとサービス

8.4/10

設備とサービス

8.8/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
市内から少し離れているが良い
中心部からは少し離れていますが、居心地は良かったです。一番よかったのは…たまたまなのかもしれませんが、私が行った時は日本人が誰もいなかったこと!ゴールデンウィーク中だったので、街には日本人が溢れていましたが…朝の朝食も美味しいです。連泊だと同じような朝食になってしまいますが、、、種類は割とある方だと思います。

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
清潔で快適なホテル
とても素敵なホテルで、出かけず、ホテルで過ごしました。快適でした。

10/10 (非常に良い)

CHRIS

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall it was an excellent stay the staff made it and were superb throughout, very helpful and always friendly. A couple of things it would have been nice if we could have eaten outside as one evening it was lovely. The pool and roof terrace is a USP however shame it is only open 2 months of the years, seems wasted. I would recommend staying there
2024 年 4 月に 3 泊滞在
H10 Guest Servicesからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Chris,I am writing to you with reference to your review and I thank you for your feedback regarding your recent at H10 Roma Città.We are glad that you enjoyed your stay with us and that you appreciated the hotel services and the kindness and helpfulness of our staff .Regarding the swimming pool, we would like to clarify that it is a seasonal outdoor swimming pool usually open from June to September, however, this year we will try to open in May.It would be great if you could visit us again in summer!Thanking you again for staying with us, we are looking forward to seeing you again in our hotel.

10/10 (非常に良い)

Min

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
H10 Guest Serviceからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Min,First of all, we would like to thank you very much for your recent stay in the H10 Roma Città and for taking your time to do the review.We are pleased to know that you enjoyed your stay with us.We hope to have the chance to welcome you back again soon and we take this opportunity to send our warmest regards.

8/10 (良い)

Gabrielle

2024 年 3 月に 3 泊滞在
H10 Guest Serviceからの返信 (投稿日 : 2024 年 4 月 9 日)
Gentile Gabrielle,La ringraziamo innanzitutto per aver scelto l'H10 Roma Città per il suo recente soggiorno a Roma.Le scrivo in riferimento al questionario di gradimento che ha gentilmente compilato. Ci fa piacere sapere che il soggiorno presso la nostra struttura sia stato del suo gradimento.Ci auguriamo di avere l'occasione di ospitarla nuovamente presto e cogliamo l’occasione per inviare cordiali saluti

10/10 (非常に良い)

Artemio Luca

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
H10 Guest Servicesからの返信 (投稿日 : 2024 年 3 月 14 日)
Gentile Sig. Artemio,La ringraziamo innanzitutto per aver scelto l'H10 Roma Città per il suo recente soggiorno a Roma.Le scrivo in riferimento al questionario di gradimento che ha gentilmente compilato. Ci fa piacere sapere che il soggiorno presso la nostra struttura sia stato del suo gradimento.Ci auguriamo di avere l'occasione di ospitarla nuovamente presto e cogliamo l’occasione per inviare cordiali saluti

10/10 (非常に良い)

Ada

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

Alberto

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 4 泊滞在

10/10 (非常に良い)

Per

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 7 泊滞在

10/10 (非常に良い)

Jimmy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
L'hôtel H10 est très bien situé. Le personnel a su répondre à nos besoins. Le stationnement payant 12eu par jour est pratique et sécuritaire. La chambre était confortable et bien aménagée. Le gym et la terrasse ajoutent aux avantages. H10 est à 50 minutes de marche des principaux attraits.
2023 年 10 月に 3 泊滞在
H10 Guest Servicesからの返信 (投稿日 : 2023 年 10 月 26 日)
Cher Jimmy,Tout d'abord merci beaucoup pour votre récent séjour à l’H10 Roma Città et pour avoir rempli la carte des commentaires. Nous sommes ravis d'apprendre que vous avez apprécié votre séjour et surtout que vous avez été satisfait de notre personnel serviable et amical, d'équipement et de la propreté de la chambre.Dans l'espoir de pouvoir vous accueillir bientôt dans notre établissement, nous nous félicitons de l'opportunité pour vous adresser nos salutations cordiales,

8/10 (良い)

Kristiina

2023 年 10 月に 3 泊滞在

10/10 (非常に良い)

Fernando

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff is very friendly.
H10 Guest Servicesからの返信 (投稿日 : 2023 年 10 月 26 日)
Dear Fernando, First of all, we thank you very much for choosing the H10 Roma Città for your stay in Rome. I am writing to you with reference to your review and I thank you very much for your feedback regarding your recent stay with us.We are pleased to know that you appreciated the friendliness and professionalism of our staff and the services in general.We look forward to welcoming you back soon in our H10 Roma Città and we remain with kindest regards.

2/10 (非常に不満)

Lior

気になった点 : スタッフとサービス、設備とサービス
Staff was very argumentative when I pointed out that they are asking me to pay for the stay even though it showed that Expedia already charged me. Hotel area is very far from central Rome and in an isolated location with nothing but residential buildings around.
2023 年 9 月に 2 泊滞在
H10 Guest Servicesからの返信 (投稿日 : 2023 年 9 月 11 日)
Dear Lior, First of all, we thank you very much for choosing the H10 Roma Città for your recent stay in Rome and for your review.We do apologize for any inconvenience you experienced, that is not typical for our hotel.It is a shame though that you did not appreciate our location: the hotel is situated in a quiet and residential area very close to Viale Marconi, a well known high street for shopping. We do not know exactly where you went for a walk but we would like to point out that in our area there is not any safety issue. On the contrary, it is a quiet location far from the hustle and bustle of the busiest areas of Rome. In addition, walking to the centre might not be the best option (it is a 40 minute walk) but apart from the public transportations which are very handy (tram, bus, train) , for the city center we offer a special taxi fee service which is also very convenient and flexible.About the payment of the reservation at the check in time, as my colleagues inform you, the reservation you made with Expedia was with Direct Payment at the hotel; I would like to inform you that it is a standard procedure for all reservations with this type of payment in addition to a guarantee with a credit card number or cash deposit for extras, We are sorry if this affected your holidays.We hope to have the chance to welcome you back again soon and we take this opportunity to send our best regards.

8/10 (良い)

Rosa

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice hotel not far from city centre. We used the taxi service of 10 euros to go into city. The hotel is not far from the Travestere area which is really lively and has lots of places to eat and drink. It was great to have a pool to cool down and relax after a day of sightseeing.
2023 年 8 月に 2 泊滞在
H10 Guest Services からの返信 (投稿日 : 2023 年 9 月 2 日)
Dear Rosa,First of all thank you for your recent stay in our Hotel and for your review.We are glad to hear that you had a pleasent stay with us and we hope to have the chance to welcome you back soon.Best regards,

8/10 (良い)

Ronny

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Was super verblijf, we hadden voor een early checking gevraagd grass niet gekregen betwijfel wel of er geen kamer beschikbaar was.
2023 年 8 月に 1 泊滞在
H10 Guest Servicesからの返信 (投稿日 : 2023 年 8 月 31 日)
Dear Ronny,First of all, we would like to thank you very much for your recent stay in the H10 Roma Città and for taking your time to write the review.It is very nice to hear that you had a pleasant stay with us, and that you were pleased by our friendly and professional staff and the hotel services in general.Your feedback is very important for us and every comment is carefully evaluated to improve our service.Hoping to have the chance to welcome you back in the future, we send you our best regards.

10/10 (非常に良い)

Wayne

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A big thumbs-up from this English-speaking guest
If you are an American tourist who doesn't speak fluent Italian, this is the hotel for you. All of the staff spoke very good English. The hotel is on the periphery of the city, so walking to the historic attractions is not a given, but the hotel will get a taxi to pick you up within five minutes of requesting one. The on-site restaurant has a varied menu, but staffing seemed to be a bit of an afterthought. There is a major road three blocks to the west if you want to catch a bus, but the shopping on that road is more for residents than tourists. Restaurant options are abundant, especially if you don't want to eat dinner until 7:00 or later. The rooftop pool is another plus.
2023 年 8 月に 4 泊滞在
H10 Guest Servicesからの返信 (投稿日 : 2023 年 8 月 21 日)
Dear Wayne,First of all, we thank you very much for choosing the H10 Roma Città for your stay in Rome. I am writing to you with reference to your review and I thank you very much for your feedback regarding your recent stay with us.We are pleased to know that your stay met your satisfaction and that you especially appreciated our friendly and professional staff, the rooftop pool and the services in general.We hope to have the chance to welcome you back again soon and we take this opportunity to send our Best Regards,

10/10 (非常に良い)

Marcia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ótima estrutura e excelente acolhimento
2023 年 8 月に 3 泊滞在
H10 Guest Servicesからの返信 (投稿日 : 2023 年 8 月 21 日)
Dear Marcia,First of all, we would like to thank you very much for your recent stay in the H10 Roma Città and for taking your time to write the review.It is very nice to hear that you had a pleasant stay with us, and that you were pleased by our friendly and professional staff, the hotel and services in general.Your feedback is very important for us and every comment is carefully evaluated to improve our service.We hope to have the chance to welcome you back again soon and we take this opportunity to send our best regards.

10/10 (非常に良い)

Timofey

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
En jättefin boende och man får det som förväntades. En liten minus är att den ligger lite borta från allt. Man behöver gå en liten bit till närmaste busshållplats eller tågstationen.
2023 年 8 月に 4 泊滞在
H10 Guest Servicesからの返信 (投稿日 : 2023 年 8 月 18 日)
Dear Mr. Timofey,First of all, we thank you very much for choosing the H10 Roma Città for your recent stay in Rome and for your comment.We are delighted to hear that you totally enjoyed your stay with us and especially that we met your expectations in standards' quality and hotel's services in general. Once again, thank you for staying with us and we look forward to welcoming you back soon in our H10 Roma Città.Kindest regards,

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Wouldn’t book again
The hotel was fine and the service was good. However it was too far from city centre. It made it difficult to have a mid day break. We chose the hotel for the pool but ended up not using it as there were WAY too many people in the pool area, so people were sitting on top of each other.
2023 年 8 月に 3 泊滞在
H10 Guest Servicesからの返信 (投稿日 : 2023 年 8 月 16 日)
Dear guest,First of all, we would like to thank you very much for your recent stay in the H10 Roma Città and for your review.We are pleased to know that you appreciated the friendliness and professionalism of our staff and services in general.Regarding our location, we are not located in the heart of the city but it is a quiet and safe residential area full of shops, restaurants and Italian cafés: actually it is a residential area where you can experience real Roman life and you can take advantage of the special rate by taxi which is very convenient and flexible.Hoping to have the chance to make you change your mind, we remain with kind regards,

8/10 (良い)

Matt

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great staff
Reception were fantastic - really helpful and accommodated an early check in. Pool area is very small and very well used to literally no space to sit when we arrived. Bar on rooftop was a great addition and exceptionally helpful staff serving drinks etc. Hotel is located in a built up area of Rome and wasn't very aesthetically pleasing when walking around. Taxi to airport not cheap for a family of 5 at c€80 (Ciampino)
2023 年 8 月に 1 泊滞在
H10 Guest Servicesからの返信 (投稿日 : 2023 年 8 月 18 日)
Dear Matt,First of all, we would like to thank you very much for your recent stay in the H10 Roma Città and for taking your time to write your review. We are extremely pleased to know that you totally enjoyed your stay with us and that you appreciated especially the welcoming and the helpfulness of our staff and the rooftop bar. We hope to have the chance to welcome you back again soon and we take this opportunity to send our warmest regards.

10/10 (非常に良い)

kenn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 2 泊滞在
H10 Guest Servicesからの返信 (投稿日 : 2023 年 8 月 21 日)
Dear Kenn,First of all, we thank you very much for choosing the H10 Roma Città for your stay in Rome. I am writing to you with reference to your review and I thank you very much for your feedback regarding your recent stay with us. We are pleased to know that your stay met your satisfaction and that you appreciated our friendly and professional staff and services in general.We hope to have the chance to welcome you back again soon and we take this opportunity to send our Best Regards,

8/10 (良い)

Elias Philip

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 1 泊滞在
H10 Guest Services からの返信 (投稿日 : 2023 年 8 月 9 日)
Dear Elias,First of all thank you for your recent stay in our Hotel and for your review.We're glad to know that you had a good stay with us and we hope to welcome you back soon.Best regards,

8/10 (良い)

brian

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
In all, good, only problem I had really was the pool seemed to have a hell of a lot of chlorine in it
2023 年 7 月に 1 泊滞在
H10 Guest Servicesからの返信 (投稿日 : 2023 年 8 月 3 日)
Dear Brian,First of all, we would like to thank you very much for your recent stay in the H10 Roma Città and for taking your time to send us your review.We are pleased to know that you enjoyed your stay with us and that you appreciated especially the welcoming and the helpfulness of our staff, the room, and the hotel facilities in general. About the swimming pool, the chlorine is used to keep the pool clean and to disinfect and sterilize it.We hope to have the chance to welcome you back again soon and we take this opportunity to send our warmest regards.

10/10 (非常に良い)

Birgitte

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Anbefales til mini ferie
Et rigtig lækkert ophold.. God service ved modtagelsen, og fin information vedr buslinjer og anbefalinger for at komme rundt i Rom og restauranter. Rigtig dejlig morgenmads buffet,
2023 年 7 月に 3 泊滞在
H10 Guest Servicesからの返信 (投稿日 : 2023 年 8 月 3 日)
Dear Birgitte,First of all, we would like to thank you very much for your recent stay in the H10 Roma Città and for taking your time to send us your review.We are extremely pleased to know that you totally enjoyed your stay with us and that you appreciated especially the welcoming and the helpfulness of our staff, the room, the breakfast and the hotel facilities in general. It is always a pleasure to hear from our guests that they are totally satisfied with our services! We hope to have the chance to welcome you back again soon and we take this opportunity to send our warmest regards.

8/10 (良い)

James

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This property was full of great amenities like a rooftop pool, a good restaurant/bar and friendly staff. The location is a bit far from the major attractions and public transit. This also made the area less crowded though. Nice place to stay if you don’t mind walking or using a taxi.
2023 年 7 月に 3 泊滞在
H10 Guest Servicesからの返信 (投稿日 : 2023 年 7 月 27 日)
Dear James,First of all, we would like to thank you very much for your recent stay in the H10 Roma Città and for taking your time to write the review.It is very nice to hear that you had a pleasant stay with us, and you appreciate our rooftop pool, the cleanliness and hotel services in general.We hope to have the chance to welcome you back again soon and we take this opportunity to send our best regards.

10/10 (非常に良い)

Fadi

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean Modern
2023 年 7 月に 6 泊滞在
H10 Guest Servicesからの返信 (投稿日 : 2023 年 7 月 27 日)
Dear Fadi,First of all, we thank you very much for choosing the H10 Roma Città for your stay in Rome. I am writing to you with reference to your review and I thank you very much for your feedback regarding your recent stay with us.We are pleased to know that your stay met your satisfaction and that you especially appreciated the hotel services and the rooms cleanliness and confortables.We hope to have the chance to welcome you back again soon and we take this opportunity to send our Best Regards,

10/10 (非常に良い)

Steven

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We chose this as our second hotel spot in Rome for the pool and it's closer proximity to the airport, but you definitely aren't very close to the main tourist areas if that's your goal. They do have a partnership with the taxi service to get you to the city centre (but not to return), which was nice. Be prepared to use transportation. This hotel would be much more expensive if it was in a better area so you definitely get some value there. Room was in good condition and nicely updated. Pool area was very nice. Our best meal of our 19-day trip was at the restaurant beside the hotel called Gazo. Would absolutely recommend.
2023 年 6 月に 2 泊滞在
H10 Guest Servicesからの返信 (投稿日 : 2023 年 7 月 10 日)
Dear Steven,First of all, we thank you very much for choosing the H10 Roma Città for your stay in Rome. I am writing to you with reference to your review and I thank you very much for your feedback regarding your recent stay with us.We are extremely pleased to know that your stay met your satisfaction and that you appreciated the friendliness of our staff, the cleanliness and size of our rooms, the swimming pool and and our special taxi service to the city centre that you can use until 21.00Your kind words inspire us to further improve. We hope to have the chance to welcome you back again soon and we take this opportunity to send our best regards.

8/10 (良い)

Robert

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff friendly, room clean Bathroom need fixing/ flooding and water runs over the floor.
2023 年 6 月に 3 泊滞在
H10 Guest Servicesからの返信 (投稿日 : 2023 年 7 月 4 日)
Dear Robert,First of all, we would like to thank you very much for your recent stay in the H10 Roma Città and for taking your time to write the review.It is very nice to hear that you had a pleasant stay with us, and that you were pleased by our friendly and professional staff, cleanliness and services in general.About the bathroom, if you had informed us during your stay, we would have asked the maintenance staff to investigate in order to solve them.Your feedback is very important for us and every comment is carefully evaluated to improve our service.Hoping to have the chance to make you change your mind, we remain with kind regards,

10/10 (非常に良い)

Marc

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Heerlijk hotel
Net hotel, super vriendelijke medewerkers, in een wat rustiger stukje Rome maar binnen wandelafstand wel diverse horecagelegenheden voor bv koffie, ontbijt of lunch en winkeltjes.
2023 年 6 月に 3 泊滞在
H10 Guest Servicesからの返信 (投稿日 : 2023 年 8 月 9 日)
Dear Heerlijk,I am writing to you with reference to your review and I thank you very much for your feedback regarding your recent at H10 Roma Città. We are extremely glad that you totally enjoyed your stay with us and that you appreciated the hotel services in general, especially our friendly staff and the surrounding location.Thanking you again for staying, we are looking forward to welcoming you again soon in our H10 roma città.Kindest regards,

8/10 (良い)

Nicolas、SENLIS

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Comme tous les H10, Roma Citta est une valeur sûre ! Les chambres sont spacieuses, le personnel attentif et très serviable, la piscine sur le roof top est très sympathique !
2023 年 5 月に 4 泊滞在

10/10 (非常に良い)

Lars

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 4 泊滞在

8/10 (良い)

Conny

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Ligger lite utanför centrum men det finns buss nära hotellet samt taxiservice till piazza venezia €10. Bra boende, lugnt och bra frukost.
2023 年 5 月に 4 泊滞在
H10 Guest Servicesからの返信 (投稿日 : 2023 年 5 月 23 日)
Dear Conny,First of all, we thank you very much for choosing the H10 Roma Città for your stay in Rome. I am writing to you with reference to your review and I thank you very much for your feedback regarding your recent stay with us.We are glad to know that your stay met your satisfaction and that you appreciated the friendliness of our staff, breakfast and our services. We hope to have the chance to welcome you back again soon and we take this opportunity to send our best regards.

8/10 (良い)

Miss H

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean, modern hotel.
Nice clean and modern hotel. The location is a little out of town - we didn't realise how far it was to travel to the centre. However the hotel is still walkable to local restaurants and bars. The reception staff were friendly and gave us lots of advice on the local area and where to visit.
2023 年 4 月に 3 泊滞在
H10 Guest Servicesからの返信 (投稿日 : 2023 年 5 月 22 日)
Dear Miss H,I am writing to you with reference to your review and I thank you for your feedback regarding your recent at H10 Roma Città.We are glad that you enjoyed your stay with us and that you appreciated the hotel services, the hotel cleanliness and our friendly and professional staff.Regarding our location, we are not located in the heart of the city but it is a quiet and safe residential area full of shops, restaurants and Italian cafés: actually it is a residential area where you can experience real Roman life and we appreciate our special taxi service to the city centre. Thanking you again for staying with us, we are looking forward to seeing you again in our hotel.

6/10 (普通)

Rachel

It was a shame that not all the facilities were working as we booked for the spa but apart from that the staff were friendly and helpful and the location was good as we could get a bus easily to go into the centre of Rome.
2023 年 5 月に 5 泊滞在
H10 Guest Servicesからの返信 (投稿日 : 2023 年 5 月 22 日)
Dear Rachel,First of all, we would like to thank you very much for your recent stay in the H10 Roma Città and for taking your time to write the review.It is very nice to hear that you had a pleasant stay with us, and that you appreciate our friendly and professional staff, and our convenient location…Regarding the Spa, I would like to inform you that it is a small beauty center where you can do some beauty treatments that have always to be reserved in advance, it is not a spa. unfortunately, we are making some structural works so it was not accessible during your stay. We apologize for that.We hope to have the chance to welcome you back and to come up to your expectations next time.Best regards,

10/10 (非常に良い)

Christine

2023 年 5 月に 2 泊滞在

10/10 (非常に良い)

John、Denver

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was very clean and up to date the staff was always helpful and knowledgeable about the surrounding area
2023 年 4 月に 7 泊滞在
H10 Guest Services からの返信 (投稿日 : 2023 年 5 月 9 日)
Dear John,First of all, we would like to thank you very much for your recent stay in the H10 Roma Città and for your review. We are delighted to hear that you totally enjoyed your stay with us and especially that you were pleased with the welcome and helpfulness offered by our staff and with the cleaning.We hope to have the chance to welcome you back again soon and we take this opportunity to send our best regards.

2/10 (非常に不満)

Damond

気になった点 : 清潔度、スタッフとサービス、設備とサービス
2023 年 4 月に 1 泊滞在

10/10 (非常に良い)

Aude

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 3 月に 3 泊滞在

8/10 (良い)

Mikaela

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 3 月に 1 泊滞在

10/10 (非常に良い)

Pasquale

2023 年 3 月に 3 泊滞在
H10 Guest Services からの返信 (投稿日 : 2023 年 3 月 13 日)
Gentile Pasquale,prima di tutto la ringraziamo per il suo recente soggiorno presso l'H10 Roma Città e per aver lasciato un giudizion riguardo la sua esperienza.Siamo lieti di sapere che il soggiorno è stato di suo gradimento e speriamo di aver presto l'occasione di accorgliervi nuovamente.Cordiali saluti,

10/10 (非常に良い)

Amina

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 2 月に 6 泊滞在
H10 Guest Services からの返信 (投稿日 : 2023 年 3 月 13 日)
Dear Amina,First of all thank you for your recent stay in our Hotel and for your review.We're glad to see that you had a good stay with us and we hope to have the chance to welcome you back soon.Kindest regards,

4/10 (不満)

Miguel

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Incinvenient times the kitchen closed. Most staff was rude to me. key card kept getting demagnitized and I would have to go every morning. Manager of housekeeping kept on giving me attitude whenever she was on my floor.
2023 年 2 月に 6 泊滞在
H10 Guest Servicesからの返信 (投稿日 : 2023 年 3 月 3 日)
Dear Miguel,First of all we would like to thank you for your recent stay in our Hotel.We are sorry to hear from you that your stay didn't came up to your expectations.Regarding the kindness of our staff, it is one of our strenght alwais reconigzed by all our guests. We can not understand what's happened excactly because unfortunately we did not receive any feedback from you during your stay with us.Hoping to have the chance to welcome you back again, we send our best regards

8/10 (良い)

Nathalie

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 2 月に 4 泊滞在
H10 Guest Services からの返信 (投稿日 : 2023 年 3 月 13 日)
Dear Nathalie,First of all thank you for your recent stay in our Hotel.We're glad to know that you had a good experience with us and we hope to have the chance to welcome you back soon.Kindest regards.

10/10 (非常に良い)

Ashley

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property is really nice. The hotel overall was great. The only thing is if you want to walk everywhere it is a bit far from the Rome city center. But, the train isn’t far and it’s cheap.
2023 年 2 月に 6 泊滞在
H10 Guest Servicesからの返信 (投稿日 : 2023 年 2 月 24 日)
Dear Ashley,First of all, we would like to thank you very much for your recent stay in the H10 Roma Città and for your review.We are extremely pleased to know that your were totally satisfy about your stay and that you especially appreciated our hotel services and the property. We are also glad to know that you found the city centre easily reachable with the local public transports at walking distance from the hotel.We hope to have the chance to welcome you back again soon and we take this opportunity to send our best regards.

2/10 (非常に不満)

Valeriia

2023 年 2 月に 1 泊滞在
H10 Guest Services からの返信 (投稿日 : 2023 年 3 月 13 日)
Dear Valeria,First of all thank you for recent stay in our Hotel and for your review.We're sorry to see a negative comment regarding your experience and would be great if you give us some comment about it.We hope to welcome you back soon and try to change your mind.Kindest regards,

10/10 (非常に良い)

Ernesto、Miami beach

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Hotel was very updated and staff and everything was amazing.
H10 Guest Services からの返信 (投稿日 : 2023 年 1 月 7 日)
Dear Mr. Ernesto,Thank you very much for your feedback regarding your recent at H10 Roma Città.We are extremely glad that you totally enjoyed your stay with us and that you appreciated the hotel services in general, especially our friendly staff.Thanking you again for staying, we are looking forward to welcoming you again soon in our H10 roma città.Kindest regards,

10/10 (非常に良い)

Josef

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
I recommend.
2022 年 12 月に 3 泊滞在
H10 Guest Services からの返信 (投稿日 : 2023 年 1 月 7 日)
Dear Mr. Josef,Thank you very much for your feedback regarding your recent at H10 Roma Città.We are extremely glad that you totally enjoyed your stay with us.Thanking you again for staying, we are looking forward to welcoming you again soon in our H10 roma città.Kindest regards,

10/10 (非常に良い)

Dwayne

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice quiet area. The staff were more than helpful and the property was clean. The only downside was the sauna not being available. Excellent place otherwise.
H10 Guest Services からの返信 (投稿日 : 2022 年 12 月 12 日)
Dear Dwayne,First of all we would like to thank you for your choosing H10 Roma Città and for your feedback regarding your experience. We are delighted to know that you totally enjoyed your stay with us and that you appreciated all our services, especially our staff, our breakfast offer and the cleanliness.hanking you again for staying, we are looking forward to welcoming you again soon in our H10 roma città and we remain with very kind regards

10/10 (非常に良い)

Ray

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
WE WANTED A COMFORTABLE HOTEL WITH PARKING SPACE FOR THE CAR WE HIRED - THIS HOTEL SATISFIED ALL OUR REQUIREMENTS - STAFF WAS FIRST CLASS - BREAKFAST WE WERE SPOILED FOR CHOICE - ROOM COMFORT WAS THERE TOO - WE HAVE NO REGRETS FOR HAVING CHOSEN IT
H10 Guest Services からの返信 (投稿日 : 2022 年 12 月 12 日)
Dear Ray, First of all we would like to thank you for your recent stay at the H10 Roma Città and for taking your time for writing this review. We are extremely glad to know that you totally enjoyed your stay with us and that you were pleased with all our services, especially our staff and our breakfast offer.It is always encouraging for us to learn that our guests are satisfied with our service.We hope to have the chance to welcome you back soon in our H10 Roma Città and we remain with kindest regards,

10/10 (非常に良い)

Ivan

2022 年 11 月に 2 泊滞在