シティ ビュー

エイチ ボロミーニ パラッツォ パンフィーリの口コミ

4 out of 5

口コミ

9.2

とても素晴らしい

評価 10 - 342 件の口コミ中 252 件が非常に良い" "
評価 8 - 342 件の口コミ中 53 件が良い" "
評価 6 - 342 件の口コミ中 19 件が普通" "
評価 4 - 342 件の口コミ中 12 件が不満" "
評価 2 - 342 件の口コミ中 6 件が非常に不満" "

9.4/10

清潔度

9.2/10

スタッフとサービス

9.0/10

設備とサービス

9.0/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

4/10 (不満)

Kazuya

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
2020 年 1 月に 2 泊滞在
Sara - Front Office Department からの返信 (投稿日 : 2020 年 1 月 23 日)
Dear Guest, Thank you for choosing our Eitch Borromini Hotel! We are very sorry that you are not fully satisfied about your stay with us. We would have liked to know what was the problem during your stay in order to help you! We hope to have you back soon! Best regards, Sara - Front Office Department

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
初日、シャワーのお湯が出なかった。 それ以外は最高でした。
2019 年 9 月に 3 泊滞在
Saraからの返信 (投稿日 : 2019 年 10 月 19 日)
Dear Guest, We would like to thank you for choosing the Eitch Borromini and for spending your time giving a great feedback about your recent stay with us. We always try to do our best in order to satisfy all our guests needs and expectations, so we really appreciate when guests notice all the efforts we make on doing our job. We really look forward to welcome you back! Best regards, Sara - Front Office Department

4/10 (不満)

lovery、日本

家族旅行
良かった点 : 清潔度
一回、シャワー、バスタブを使うとしばらく水しかでてこなかったので、朝のシャワーを残念した。申し込みの時にデラックス
2019 年 4 月に 2 泊滞在
Receptionからの返信 (投稿日 : 2019 年 5 月 20 日)
Dear Guest, we would like to thank you for choosing our Eitch Borromini. Following your kind comment to the shower we're sorry to read about it just now, as we always take immediately care of guests feedback. We hope to welcome you back at Eitch Borromini soon! Warm regards

10/10 (非常に良い)

にょん、東京

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
スイートにグレードアップして下さいました。 とても素敵なお部屋でしたが、床がカーペットではないからか、上階の足跡やスーツケースを動かしたような音が少し気になりました。 ナヴォーナ広場すぐ裏というロケーションも最高です。 スタッフの方も皆さんとても対応がよく、タクシーをよんでいただいたりとお世話になりました。 朝食も種類豊富でおいしかったです。
2018 年 11 月に 2 泊滞在
Manuel from the Front Officeからの返信 (投稿日 : 2018 年 11 月 19 日)
親愛なる にょん、私たちはあなたのEitch Borrominiを選んでいただき、ありがとうございました。 永遠の都の中心にある私たちの歴史的住居を本当に愛していたことを読んでとても嬉しいです。 私たちは皆ゲストの幸せと満足のために働いています。私たちが仕事をしているすべての努力に感謝してうれしいです。 私たちは本当にあなたを歓迎することを楽しみにしています..もっと長い滞在のために! 敬具。

4/10 (不満)

TOKO

良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
路地から入る部屋
ホテルのエントランスを通らない、路地から直接鍵を開けて入る部屋だったので、セキュリティが心配。眺望も無い。部屋を変えてもらうようお願いしたが、フリーブッキングだから変更できないとのことだった。そうであれば、初めからホテルズドットコムのサイトにもその旨明記しておくべきである。フロントの人も無愛想で上から目線。ローマのホテルはもともと高くてサービスも期待できないので、仕方ないのかも知れないが。。
2018 年 10 月に 3 泊滞在
Crescenzaからの返信 (投稿日 : 2018 年 11 月 4 日)
Dear Mr Toko, thank you for finding the time to write your review. We're sorry that you haven't appreciate the free upgrade in Suite Deluxe we gave you. That room is one of our most precious suite and, with its original and historical pieces it's one of the most wanted from our guest. We'll take care about your indications to grow and improve every day to satisfy our guests' expectations. Warm Regards,

10/10 (非常に良い)

NS

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ホテルも部屋も、とても豪華で広い。 設備は新しく、部屋も基本的には快適。ただし、広場から入った小道沿いは夜中の1時過ぎまで騒がしく、その通り沿いの部屋で寝ていると不快。広場側の部屋は快適。ベッドの寝心地もよい。 従業員の対応は総じてとてもよく、親切。
2018 年 9 月に 1 泊滞在
Dora from the Front Desk からの返信 (投稿日 : 2018 年 9 月 17 日)
Dear Guest, first of all we would like to thank you for choosing our Eitch Borromini Hotel and for spending your time giving a great feedback about your recent stay with us. We are very glad you spent a lovely time and you really liked the suite we assigned you and you found it very comfortable. We are sorry about the noise, but as you experienced we are located right on the hearth of the city. Anyway we would like to inform that we are going to work in some of our suites, in order to improve their soundproof. We look forward to welcome you back, warm regards

8/10 (良い)

Daisuke

シャワー温度以外は満足
デラックススイートに泊まりました。広いお部屋でとても良かったですが、シャワーの温度が不安定でした。
2018 年 8 月に 1 泊滞在
Dora from the Front Desk からの返信 (投稿日 : 2018 年 8 月 23 日)
Dear Guest, we would like to thank you for choosing our Eitch Borromini and for spending your time writing about your recent stay with us. We are glad to read you really liked the suite we assigned you: all our suites have all the necessary features to make our guest stay the more pleasant and comfortable as possible. We look forward to meet you again! Warm regards

10/10 (非常に良い)

Nao、Tokyo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The room with great views!
Our room is facing piazza Navona, looking down Bernini’s Fontana del Mot! Simple and comfortable!
2018 年 4 月に 2 泊滞在
Daniele Zarfati General Manager からの返信 (投稿日 : 2018 年 5 月 1 日)
Dear Nao, we would like to thank you for choosing our Eitch Borromini for your recent stay in Rome and for the time you spent to share your review of your experience. We appreciate your good comments on hotels’ position and decor and we hope to have the pleasure of welcoming you back soon. Kind Regards.

6/10 (普通)

宿泊されたお客様

気になった点 : スタッフとサービス
ロケーションは最高ですが、、、
ロケーションは抜群です。3人一部屋で宿泊しました。部屋にバスローブが二つしかなかったので、夕食で外出する際にフロントに伝えると、ちゃんと置いてるからと言われ、外出から戻って確認したらやはり二つのみ。再度フロントに電話したら今日はサービスできないから明日の朝届けますと言われました。23時にそんなこと言われても、、、。部屋はアップグレードでジュニアスイートにしたからと言われ一瞬喜びましたが窓からは全く何も見えない屋根裏部屋のよう。朝食は、口コミを見て眺めの良いテラスで頂けると思っていましたが、テラス石はランチと夕食時のみとのこと、狭苦しいところでの朝食で残念でした。
Daniele Zarfati General Manager からの返信 (投稿日 : 2018 年 5 月 1 日)
Dear Sir, we are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. We have taken good note of your comments, in particular those involving food and staff. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Kind Regards

10/10 (非常に良い)

KENJI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
町の中心
ナヴァーロ広場を見渡すことができるホテルで、朝食をとる場所が贅沢な気分にさせる。地下鉄は近くないが、大部分の観光地は、歩いて回ることができる。気候が悪ければ、ちょっと不便と感じると思われる。
2017 年 8 月に 3 泊滞在
Rebecca (Front Office Dept.)からの返信 (投稿日 : 2018 年 3 月 6 日)
Dear Guest, Thank you for choosing Eitch Borromini for your stay in Rome. We appreciate your review! Best regards

10/10 (非常に良い)

Susmitha

2024 年 3 月に 4 泊滞在
Jean felix from front deskからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Susmitha, we would like to thank you for choosing our Eitch Borromini and for spending your time giving a great feedback about your recent stay with us. We are very happy to read you really loved our Historical Residence, located in the heart of the Eternal City. We all work for our guest happiness and satisfaction, we are glad you appreciated all the effort we put on doing our job. We really look forward to welcome you back! Warm regards, Jean Felix from the Front Desk

10/10 (非常に良い)

Dong

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was very good
2024 年 3 月に 3 泊滞在
jean Felix from front desk.からの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Dong First of all we would like to thank you for choosing our Eitch Borromini and for spending your time giving great feedback about your recent stay with us. We always try to do our best in order to satisfy all our guests' needs and expectations, so we really appreciate when guests notice all the efforts we make on doing our job. We really look forward to welcome you back! Warm regards, Jean Felix from the Front Desk.

8/10 (良い)

ANGELA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 3 泊滞在
Jean Felix from the Front Desk からの返信 (投稿日 : 2024 年 3 月 16 日)
Dear Mrs. Angela, we would like to thank you for choosing our Eitch Borromini and for spending your time giving a great feedback about your recent stay with us. We are very happy to read you really loved our Historical Residence, located in the heart of the Eternal City. We all work for our guest happiness and satisfaction, we are glad you appreciated all the effort we put on doing our job. We really look forward to welcome you back! Warm regards, Jean Felix from the Front Desk

10/10 (非常に良い)

Lone

2024 年 2 月に 1 泊滞在
Jean Felix from front desk.からの返信 (投稿日 : 2024 年 3 月 1 日)
Dear Lone First of all we would like to thank you for choosing our Eitch Borromini and for spending your time giving great feedback about your recent stay with us. We always try to do our best in order to satisfy all our guests' needs and expectations, so we really appreciate when guests notice all the efforts we make on doing our job. We really look forward to welcome you back! Warm regards, Jean Felix from the Front Desk.

4/10 (不満)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 客室の快適度
Not what you expect...and not in a good way
We had high hopes for this hotel but we're quickly disappointed. The room itself is beautiful with high ceilings and excellent lighting. The TV and extra large bed was nice as was the furnishings. But after that we really disliked this place. The bed while nice and big was very hard and springy. You will not sleep well unless you like uncomfortable beds. The noise from outside feels like it is inside your room. It is so loud at all hours of the day and night. The room had a dirty spoon in it when we checked in, which means it was not cleaned thoroughly. It was very hot in the room, the tech told us that in the winter the AC is turned off and to open a window, which means more noise. They also don't tell you that they have an abnormally small water heater. Shower quick or itis an ice cold shower, I got about 7 minutes of hot water. That was horrible. When they cleaned the room the second night they didn't supply more toilet paper. Overall, I thought this property was way too expensive for what you get. We will not be staying here ever again, save your money stay somewhere else.
2024 年 2 月に 2 泊滞在
Jean Felix from front desk.からの返信 (投稿日 : 2024 年 2 月 25 日)
Dear Guest, we would like to thank you for choosing our Eitch Borromini and for taking your time to write us about your recent stay. the opinions of our customers are very important, in order to improve our service. we note that your stay was not entirely quiet with the noises, and we are really sorry, we are in a busy central area; also you found a dirty spoon and also the boiler programmed with 7 minutes of hot water. we are really sorry that you suffered all this. We hope that next time we will be able to provide service up to the standard.

10/10 (非常に良い)

Michael James

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Love this hotel! We stay here each visit to Rome.
2023 年 11 月に 4 泊滞在
Jean Felix from front desk.からの返信 (投稿日 : 2024 年 2 月 25 日)
Dear Mr Micheal James, we would like to thank you for choosing our Eitch Borromini and for spending your time giving a great feedback about your recent stay with us. We are very happy to read you really loved our Historical Residence, located in the heart of the Eternal City. We all work for our guest happiness and satisfaction, we are glad you appreciated all the effort we put on doing our job. We really look forward to welcome you back! Warm regards, Jean Felix from the Front Desk.

10/10 (非常に良い)

Alocque

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly helpful staff who always greeted you, whatever their role in this amazing hotel
2024 年 2 月に 4 泊滞在
Jean Felix from front desk.からの返信 (投稿日 : 2024 年 2 月 25 日)
Dear Aloque,First of all we would like to thank you for choosing our Eitch Borromini and for spending your time giving great feedback about your recent stay with us. We always try to do our best in order to satisfy all our guests' needs and expectations, so we really appreciate when guests notice all the efforts we make on doing our job. We really look forward to welcome you back! Warm regards, Jean Felix from the Front Desk.

10/10 (非常に良い)

Fabiola

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Struttura eccellente: vacanza indimenticabile!
2024 年 2 月に 4 泊滞在
Jean Felix from front desk.からの返信 (投稿日 : 2024 年 2 月 25 日)
Gentile Fabiola, La ringraziamo per aver condiviso su Expedia group la Sua recente esperienza all' Eitch Borromini. Siamo lieti di sapere che il nostro Hotel abbia soddisfatto le Sue aspettative e che abbia apprezzato la nostra posizione centrale e la Sua suite. La ringraziamo per la scritta " Struttura eccellente". Speriamo di avere il piacere di ospitarLa di nuovo in futuro. Cordiali saluti

10/10 (非常に良い)

Sherri

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Jean Felix from front desk.からの返信 (投稿日 : 2024 年 2 月 25 日)
Dear guest, We would like to thank you for choosing our Eitch Borromini and for taking the time to write to us about your recent pleasant stay. We are very pleased to read that you were very satisfied with our services in general and with the suite we offered you. Indeed, one of our main features is that we are a modern hotel in a historic building, so you can benefit from all the comforts of a classic hotel, but with a unique and extraordinary atmosphere. We really take care of our guests: their happiness is our first mission.We really look forward to meet you again!Jean Felix. From front Desk.

10/10 (非常に良い)

Joseph

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Jean Felix from the Front Desk. からの返信 (投稿日 : 2024 年 1 月 25 日)
Dear Mr Joseph, First of all we would like to thank you for choosing our Eitch Borromini and for spending your time giving great feedback about your recent stay with us. We always try to do our best in order to satisfy all our guests' needs and expectations, so we really appreciate when guests notice all the efforts we make on doing our job. We really look forward to welcome you back! Warm regards, Jean Felix from the Front Desk.

10/10 (非常に良い)

Mary

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Best place to stay in Rome
The hotel is or was part of a church. It is in an excellent location near Piazza Navona. The staff was very friendly, knowledgeable and helpful. There is a nice courtyard, but the terrace is wonderful. Make reservations though. Well worth the view over Rome. Breakfast on the breakfast terrace was wonderful as well. The staff was very attentive, and the selection good. The rooms were very comfortable.
2023 年 8 月に 3 泊滞在
Jean Felix from the Front Desk. からの返信 (投稿日 : 2024 年 1 月 25 日)
Dear Mrs Mary, First of all, we would like to wish you a Happy New Year 2024! Thank you for choosing our Eitch Borromini and taking the time to give feedback on your recent stay with us. We are very happy to read that you thoroughly enjoyed our Period Residence, located in the heart of the Eternal City. We all work for the happiness and satisfaction of our guests and we are happy that you appreciated the effort we put into doing our work. We look forward to welcoming you back! Best regards, Jean Felix from the Front Desk.

10/10 (非常に良い)

Janine

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel and location. Fantastic restaurants nearby, large room and beautiful bathroom. Generous breakfast included
2024 年 1 月に 3 泊滞在
Jean Felix from front deskからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Mrs.Janine, we would like to thank you for choosing our Eitch Borromini and for spending your time giving a great feedback about your recent stay with us. We are very happy to read you really loved our Historical Residence, located in the heart of the Eternal City. We all work for our guest happiness and satisfaction, we are glad you appreciated all the effort we put on doing our job. We really look forward to welcome you back! Warm regards, Jean Felix from the Front Desk

10/10 (非常に良い)

Eun-Joo

2023 年 12 月に 6 泊滞在
Jean Felix from the Front Desk. からの返信 (投稿日 : 2024 年 1 月 19 日)
Dear Eun-Joo, First of all we would like to thank you for choosing our Eitch Borromini and for spending your time giving great feedback about your recent stay with us. We always try to do our best in order to satisfy all our guests' needs and expectations, so we really appreciate when guests notice all the efforts we make on doing our job. We really look forward to welcome you back! Warm regards, Jean Felix from the Front Desk.

10/10 (非常に良い)

walter

2024 年 1 月に 3 泊滞在
Jean Felix from front deskからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Mr Walter First of all we would like to thank you for choosing our Eitch Borromini and for spending your time giving great feedback about your recent stay with us. We always try to do our best in order to satisfy all our guests' needs and expectations, so we really appreciate when guests notice all the efforts we make on doing our job. We really look forward to welcome you back! Best regards, Jean Felix from the Front Desk.

10/10 (非常に良い)

Anna

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was so kind and accommodating. The location was perfection. Easy to walk (Trevi Fountain and the Pantheon within a 10-15 min walk). A lot of dining options surrounding the hotel. We went during December, there was a beautiful Christmas market right outside. To be completely transparent it did get a little loud because our room was right under the restaurant. If noise bothers you bring some ear plugs. Overall, it didn’t bother us, but just wanted to be honest. 10/10 would stay again!
Jean Felix from front deskからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Mrs. Anna, we would like to thank you for choosing our Eitch Borromini and for spending your time giving a great feedback about your recent stay with us. We are very happy to read you really loved our Historical Residence, located in the heart of the Eternal City. We all work for our guest happiness and satisfaction, we are glad you appreciated all the effort we put on doing our job. We really look forward to welcome you back! Warm regards, Jean Felix from the Front Desk

10/10 (非常に良い)

Lanhsin

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The service was amazing; the front desk was incredibly helpful and always willing to assist and/or answer questions. The response time over email was also really fast. Our room had a heated towel rack which was really nice. The location of the hotel was also quite convenient. It’s right next to the Piazza Navona, which is within walking distance of pretty much all of central Rome. Every landmark or tourist spot can be accessed in under 30 minutes. Overall, it was a great experience.
2023 年 12 月に 4 泊滞在
Jean Felix from front deskからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Mr/Mrs. Lanhsin, we would like to thank you for choosing our Eitch Borromini and for spending your time giving a great feedback about your recent stay with us. We are very happy to read you really loved our Historical Residence, located in the heart of the Eternal City. We all work for our guest happiness and satisfaction, we are glad you appreciated all the effort we put on doing our job. We really look forward to welcome you back! Warm regards, Jean Felix from the Front Desk

10/10 (非常に良い)

SANGYEON

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 2 泊滞在
Jean Felix from front deskからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Mr/Mrs SANGYEON, we would like to thank you for choosing our Eitch Borromini Hotel and for spending your time giving a great feedback about your recent stay with us. We are very happy to read we succeeded on making your stay a beautiful and unforgettable one, this is one of our main purpose. We really look forward to meet you again! Warm Regards, Jean Felix from the Front Desk

10/10 (非常に良い)

Patricia

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Enjoyed our stay - nice room and the breakfast was fantastic everyday. Everything was a 5-15 minute walk away. Staff was excellent
2023 年 12 月に 6 泊滞在
Jean Felix from the Front Desk.からの返信 (投稿日 : 2023 年 12 月 13 日)
Dear Mrs Patricia First of all we would like to thank you for choosing our Eitch Borromini and for spending your time giving great feedback about your recent stay with us. We always try to do our best in order to satisfy all our guests' needs and expectations, so we really appreciate when guests notice all the efforts we make on doing our job. We really look forward to welcome you back! Warm regards, Jean Felix from the Front Desk.

10/10 (非常に良い)

John、Red House

家族旅行
良かった点 : 設備とサービス
True 5 star experience. Suite was beautiful and spacious. Staff was very friendly and helpful. Highly recommend this place and would definitely return.
2023 年 11 月に 4 泊滞在
Jean Felix from the Front Desk. からの返信 (投稿日 : 2023 年 11 月 17 日)
Dear Mr John First of all we would like to thank you for choosing our Eitch Borromini and for spending your time giving great feedback about your recent stay with us. We always try to do our best in order to satisfy all our guests' needs and expectations, so we really appreciate when guests notice all the efforts we make on doing our job. We really look forward to welcome you back! Warm regards,Jean Felix from the Front Desk.

10/10 (非常に良い)

Jayne

グループ旅行
Excellent
2023 年 10 月に 1 泊滞在
Jean Felix from the Front Desk. からの返信 (投稿日 : 2023 年 11 月 5 日)
Dear Mrs Jayne Bunting First of all we would like to thank you for choosing our Eitch Borromini and for spending your time giving great feedback about your recent stay with us. We always try to do our best in order to satisfy all our guests' needs and expectations, so we really appreciate when guests notice all the efforts we make on doing our job. We really look forward to welcome you back! Warm regards, Jean Felix from the Front Desk.

8/10 (良い)

Bruce

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
HIstoric hotel right next to the Plaza..very convenient to sites and restaurants
2023 年 10 月に 3 泊滞在
Jean Felix from front deskからの返信 (投稿日 : 2023 年 10 月 29 日)
Dear Bruce, We would like to thank you for choosing our Eitch Borromini Hotel and for taking the time to write to us about your recent stay. We are glad that you liked our location: we are located in the heart of the city, very close to all the most important attractions such as the Pantheon, the Trevi Fountain, the Vatican, etc. We look forward to meeting you again! Sincerely, Jean Felix from the Front Desk

10/10 (非常に良い)

anna

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice hotel in a great location by the Piazza Navona. Terrific staff- very friendly and super helpful. Highly recommend!
2023 年 10 月に 3 泊滞在
Jean Felix from front deskからの返信 (投稿日 : 2023 年 10 月 29 日)
Dear Mrs Anna, We would like to thank you for choosing our Eitch Borromini Hotel and taking the time to write to us about your recent stay. We are glad that you liked our location: we are located in the heart of the city, very close to all major attractions such as the Pantheon, Trevi Fountain, Vatican, etc. We all work for the happiness and satisfaction of our guests, we are glad that you appreciated all the effort we put into doing our work. King regards, Jean Felix from the front desk

8/10 (良い)

Lars

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel was nice, but the area around it was much busier than expected.
2023 年 10 月に 1 泊滞在
Jean Felix From the Front Desk からの返信 (投稿日 : 2023 年 10 月 19 日)
Dear Mr. Lars Schonander, We would like to thank you for choosing our Eitch Borromini and taking the time to provide excellent feedback on your recent stay with us. We are very happy to read that you really enjoyed our Period Residence, located in the heart of the Eternal City. so it is a very visited area of tourists . We all work for the happiness and satisfaction of our guests and we are happy that you appreciated the effort we put into doing our work. We look forward to welcoming you back! Sincerely, Jean Felix From the Front Desk

10/10 (非常に良い)

William、North Canton

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great place in a convenient neighborhood.
2023 年 10 月に 2 泊滞在
Jean Felix from front deskからの返信 (投稿日 : 2023 年 10 月 19 日)
Dear Mr William, we would like to thank you for choosing our Eitch Borromini and for spending your time giving a great feedback about your recent stay with us. We are very happy to read you really loved our Historical Residence, located in the heart of the Eternal City. We all work for our guest happiness and satisfaction, we are glad you appreciated all the effort we put on doing our job. We really look forward to welcome you back! Warm regards, Jean Felix from the Front Desk

10/10 (非常に良い)

Claudina

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic location
2023 年 8 月に 3 泊滞在
Jean Felix from front deskからの返信 (投稿日 : 2023 年 10 月 16 日)
Dear Claudina First of all we would like to thank you for choosing our Eitch Borromini and for spending your time giving great feedback about your recent stay with us. We always try to do our best in order to satisfy all our guests' needs and expectations, so we really appreciate when guests notice all the efforts we make on doing our job. We really look forward to welcome you back! Warm regards, Jewan Felix from the Front Desk.

10/10 (非常に良い)

Cathey

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel was really cute. The location was perfect to walking distance to shops, tons of restaurants, Trevi Fountain and The Spanish Steps. Even had breakfast included. Would totally recommend this hotel to everyone.
2023 年 10 月に 3 泊滞在
Jean Felix from front desk.からの返信 (投稿日 : 2023 年 10 月 11 日)
Dear Mrs. Cathey, we would like to thank you for choosing our Eitch Borromini and for spending your time giving a great feedback about your recent stay with us. We are very happy to read you really loved our Historical Residence, located in the heart of the Eternal City. We all work for our guest happiness and satisfaction, we are glad you appreciated all the effort we put on doing our job. We really look forward to welcome you back! Warm regards, Jean Felix from the Front Desk

10/10 (非常に良い)

Harvey L

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bellisimo albergo
Bellissimo albergo con terrazza spettacolare
2023 年 9 月に 1 泊滞在
Jean Felix from front deskからの返信 (投稿日 : 2023 年 9 月 29 日)
Dear Harvey, we would like to thank you for choosing our Eitch Borromini Hotel and for spending your time writing about your recent stay with us. We are very glad you liked our location and our terrace! we are located in the hearth of the city, very close to all the most important attractions like The Pantheon, The Trevi's Fountain, The Vatican,...We really look forward to welcome you back! Warm regards.

10/10 (非常に良い)

Steve、Saint Paul

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful Old Historic property with great breakfasts and wonderful staff. Centrally located walking distance to so many restaurants, Trevi fountain, spanish steps and other historic sites.
2023 年 9 月に 1 泊滞在
Jean Felix from front desk.からの返信 (投稿日 : 2023 年 9 月 26 日)
Dear Mr Steve Wexler, we would like to thank you for choosing our Eitch Borromini and for spending your time giving a great feedback about your recent stay with us. We are very happy to read you really loved our Historical Residence, located in the heart of the Eternal City. We all work for our guest happiness and satisfaction, we are glad you appreciated all the effort we put on doing our job. We really look forward to welcome you back! Warm regards, Jean Felix from the Front Desk

10/10 (非常に良い)

Paul

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
we loved the history of the property and its proximity to the Piazza Navonne.
2023 年 9 月に 3 泊滞在
Jean Felix from front deskからの返信 (投稿日 : 2023 年 10 月 29 日)
Dear Mr Paul, we would like to thank you for choosing our Eitch Borromini and for spending your time giving a great feedback about your recent stay with us. We are very happy to read you really loved our Historical Residence, located in the heart of the Eternal City. We all work for our guest happiness and satisfaction, we are glad you appreciated all the effort we put on doing our job. We really look forward to welcome you back! Warm regards, Jean Felix from the Front Desk

10/10 (非常に良い)

Zarife

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Th staff is very friendly, the restaurant and roofTop are unique and the most important is the location which is very convenient.
2023 年 8 月に 2 泊滞在
Jean Felix from front deskからの返信 (投稿日 : 2023 年 9 月 5 日)
Dear Mr/Mrs Zarife, We would like to thank you for choosing our Eitch Borromini Hotel and for spending your time providing great feedback on your recent stay with us. We are very happy to read that we have managed to make your stay pleasant and enjoyable, this is one of our main objectives. We are really looking forward to meeting you again! Kind regards, Jean Felix from Reception

10/10 (非常に良い)

Antonia

2023 年 8 月に 3 泊滞在
Jean Felix from Reception.からの返信 (投稿日 : 2023 年 9 月 5 日)
Dear Madam Antonia, first of all we would like to thank you for choosing our Eitch Borromini and for taking the time to write about your recent stay with us. The happiness of our guests is our first goal: we are very happy to read that you had a pleasant stay and that everything was as you expected. We can't wait to welcome you back to our Historic Residence, to spend wonderful moments together again! Kind regards, Jean Felix from Reception

10/10 (非常に良い)

Jonathan

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 4 泊滞在
Jean Felix from the Front Desk.からの返信 (投稿日 : 2023 年 8 月 24 日)
Dear Mr Jonathan,First of all we would like to thank you for choosing our Eitch Borromini and for spending your time giving great feedback about your recent stay with us. We always try to do our best in order to satisfy all our guests' needs and expectations, so we really appreciate when guests notice all the efforts we make on doing our job. We really look forward to welcome you back! Warm regards,Jean Felix from the Front Desk.

10/10 (非常に良い)

laura

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My brother and his family stayed at this hotel and recommended it to us. The staff were incredibly professional and friendly, the room was so comfortable and clean and the location is ideal! This will be my go-to hot when staying in the room. I have already recommended it to several friends!
2023 年 7 月に 2 泊滞在
Jean Felix from the Front Deskからの返信 (投稿日 : 2023 年 8 月 16 日)
Dear Mrs.Laura Scalfano, we would like to thank you for choosing our Eitch Borromini and for spending your time giving a great feedback about your recent stay with us. We are very happy to read you really loved our Historical Residence, located in the heart of the Eternal City. We all work for our guest happiness and satisfaction, we are glad you appreciated all the effort we put on doing our job. We really look forward to welcome you back! Best regards, Jean Felix from the Front Desk.

10/10 (非常に良い)

Alvaro

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 2 泊滞在
Jean Felix from front desk.からの返信 (投稿日 : 2023 年 8 月 11 日)
Dear Mr Alvaro Prada, first of all we would like to thank you for choosing our Eitch Borromini and for spending your time writing about your recent stay with us. Guests happiness is our first goal: we are very glad to read you had a lovely stay and everything was how you were expecting. We look forward to welcome you back in our Historical Residence, to spend again a great time together! Warm regards, Jean Felix from Front Desk.

10/10 (非常に良い)

Antonio

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
What an amazing experience at Hotel Eitch Borromini. Staff was super nice and very helpful in making recommendations. We really enjoyed the location of this hotel. We were able to walk to Pantheon and Trevi fountain area of Rome. Perfect place to stay while in Rome.
2023 年 8 月に 2 泊滞在
Jean Felix from front desk.からの返信 (投稿日 : 2023 年 8 月 11 日)
Dear Mr Antonio we would like to thank you for choosing our Eitch Borromini and for spending your time giving a great feedback about your recent stay with us. We are very happy to read you really loved our Historical Residence, located in the heart of the Eternal City. We all work for our guest happiness and satisfaction, we are glad you appreciated all the effort we put on doing our job. We really look forward to welcome you back! Best regards, Jean Felix from the Front Desk

10/10 (非常に良い)

Valerio

2023 年 7 月に 2 泊滞在
Jean Felix from the Front Deskからの返信 (投稿日 : 2023 年 8 月 7 日)
Dear Mr Valerio, we would like to thank you for choosing our Eitch Borromini and for spending your time giving a great feedback about your recent stay with us. We are very happy to read you really loved our Historical Residence, located in the heart of the Eternal City. We all work for our guest happiness and satisfaction, we are glad you appreciated all the effort we put on doing our job. We really look forward to welcome you back! Best regards, Jean Felix from the Front Desk

6/10 (普通)

raffaela

Disappointed with the stay. Nobody came to clean our room. After multiple requests for towels to be changed we finally got them 1.5 hrs later. My card was charged twice. They said I will receive a credit and I’m still waiting several days later. I most likely wouldn’t stay again. Overall disappointed as I was expecting better
2023 年 7 月に 1 泊滞在
Jean Felix from front deskからの返信 (投稿日 : 2023 年 8 月 6 日)
Dear Mrs Raffaela ,We would like to thank you for choosing our Eitch Borromini for your recent stay and for sharing your opinion: your feedback is very important to improve our service.As far as the bank transfer is concerned, it will surely arrive shortly, given that you checked out on 1/08 and since it is the weekend today, it will probably arrive at the beginning of next week.We really look forward to having you as our guest soon in the future, so that we can make your stay as pleasant as possible. Best regards.Jean Felix from reception.

10/10 (非常に良い)

Anthony

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 7 月に 3 泊滞在
Jean Felix from front deskからの返信 (投稿日 : 2023 年 8 月 5 日)
Dear Mr. Anthony Sachlas, First of all we would like to thank you for choosing our Eitch Borromini and for spending your time writing about your recent stay with us. Guests happiness is our first goal: we are very glad to read you had a lovely stay and everything was how you were expecting. We look forward to welcome you back in our Historical Residence, to spend again a great time together! Best regards, Jean Felix from Front Desk.

10/10 (非常に良い)

ALLA

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This gorgeous hotel was once a church. It’s so beautiful. Rooms are very European. Extremely high ceilings. , clean, spacious, stefano at reception is a gem.
2023 年 7 月に 2 泊滞在
Jean Felix from the Front Deskからの返信 (投稿日 : 2023 年 8 月 3 日)
Dear Mr ALLA We would like to thank you for choosing our Eitch Borromini and for spending your time giving a great feedback about your recent stay with us. We are very happy to read you really loved our Historical Residence, located in the heart of the Eternal City. We all work for our guest happiness and satisfaction, we are glad you appreciated all the effort we put on doing our job. We really look forward to welcome you back! Best regards, Jean Felix from the Front Desk

10/10 (非常に良い)

James

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great location to everything in Rome. The customer service was excellent at the hotel. The big plus for us was the room was well airconditioned and cold during the hot summer days.
2023 年 7 月に 3 泊滞在
Jean Felix from front desk.からの返信 (投稿日 : 2023 年 7 月 23 日)
Dear Mr James, First of all we would like to thank you for choosing our Eitch Borromini and for taking the time to give great feedback on your recent stay with us.We always do our best to meet all the needs and expectations of our guests, so we really appreciate it when guests notice all the efforts we put into doing our job. We really can't wait to welcome you back! Best regards, Jean Felix from Reception.