施設の正面

カンプルス ゲスト ローマの口コミ

カンプルス ゲスト ローマ
Via del Cottanello,12, Rome, RM

口コミ

8.8

非常に良い

評価 10 - 295 件の口コミ中 146 件が非常に良い" "
評価 8 - 295 件の口コミ中 120 件が良い" "
評価 6 - 295 件の口コミ中 16 件が普通" "
評価 4 - 295 件の口コミ中 8 件が不満" "
評価 2 - 295 件の口コミ中 5 件が非常に不満" "

8.8/10

清潔度

9.0/10

スタッフとサービス

8.4/10

設備とサービス

8.8/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
スタッフにより対応が様々だった。親切なスタイルと意地悪なスタッフがいた。駅からは徒歩5分ほどで駅周辺の雰囲気は良くありませんが、近くに大型ショッピングセンターがあり、買い物をするのは助かりました。ローマ市内からは電車で15分ほどかかったと思います。
2019 年 4 月に 2 泊滞在
Francescoからの返信 (投稿日 : 2019 年 5 月 19 日)
Dear Guest, Thanks for Your feedback. We hope to welcome you back soon. Best regards

10/10 (非常に良い)

フロド、日本

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
駅から徒歩5分 テルミニ駅からも近い。 スタッフは英語喋れます。 チェックイン時間前の荷物も預かって貰えました。 ホテルは広く快適でした。 朝食も美味しかったです。 部屋に一つだけロックがかかって開かない扉があり 何だろう?と思ってたら隣の部屋と繋がる扉でした。 扉が薄いのか、たまに隣の声がダダ漏れでした。
2018 年 8 月に 5 泊滞在

10/10 (非常に良い)

FRANCESCO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Marco Front Office Managerからの返信 (投稿日 : 2024 年 5 月 26 日)
Gentilissimo Francesco,un grazie di cuore a nome di tutto lo staff Camplus per averci scelto e per la sua ottima recensione. Siamo felici che abbia apprezzato la nostra struttura e speriamo che torni presto a trovarci.Cordiali saluti

8/10 (良い)

Gunnar

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Gute Anbindung an die Metro, einfach und unkompliziert!
2024 年 5 月に 5 泊滞在

10/10 (非常に良い)

jonathan plancarte、Mcallen

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Muy bien lugar para descansar
2024 年 5 月に 1 泊滞在

8/10 (良い)

Reinhard

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Sehr gute Anbindung an Metro. Einkaufsmöglichkeit (Supermarkt) in 200m Entfernung. Gute Tiefgarage mit Aufzug erreichbar.
2024 年 5 月に 4 泊滞在

10/10 (非常に良い)

Paula

小さなお子様連れの家族旅行
良かった点 : 施設のコンディションと設備
Clean, safe, short distance from metro. Very good value!
2024 年 4 月に 4 泊滞在

10/10 (非常に良い)

Ozcan Merter

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Sehr sauber nettes personal
2024 年 4 月に 4 泊滞在

10/10 (非常に良い)

Jaycee

家族旅行
良かった点 : 設備とサービス
Only 200 meter to metro, easy to anywhere. Good breakfast!
2024 年 4 月に 2 泊滞在
Marco Front Office Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Jaycee,Thank you for taking the time to write a review and sharing your experience.We are glad you enjoyed your stay thanks to the beautiful location and to our good breakfast. We hope we will have the pleasure of welcoming you again.Kind Regards

8/10 (良い)

Edmund

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
The property was convenient enough as it is near a metro station and a couple of grocery stores, however, the walk from the metro station to the property goes through dirty areas. The dining service varied. On Sunday, 4/7, breakfast servers were pleasant. On Monday, 4/8, not so pleasant. Servers should also take guests' allergies seriously. When asked if there were nuts in the croissants, was informed no. When asked what's in one of them, replied Nutella. The receptionists were very helpful and pleasant.
2024 年 4 月に 3 泊滞在
Marco Front Office Managerからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Edmund,Your feedback is invaluable to us, and we are pleased to hear that you found our location convenient and our reception staff helpful. We strive to offer a comfortable and pleasant experience for all our guests.However, it is disappointing to learn about your experience with the dining service. It's our utmost priority to ensure that all our guests' dietary needs are met with serious consideration and accuracy. We appreciate your patience and understanding.Thank you for bringing this to our attention. We will take your comments into consideration as we continually strive to improve our guest experience.Sincerely,

10/10 (非常に良い)

Alessia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Tutto molto bello, forse leggermente una maggiore cura nella pulizia camera.
2024 年 4 月に 2 泊滞在
Marco Front Office Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
Gentilissima Alessia,la ringraziamo per il suo ottimo feedback e per aver scelto la nostra struttura. Siamo davvero felici che abbia apprezzato la nostra ospitalità. Ci impegneremo per migliorare il nostro servizio di pulizia. Speriamo che torni presto a trovarci.Cordiali saluti

8/10 (良い)

Jose

2024 年 3 月に 1 泊滞在
Marco Front Office Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Jose,Thank you so much for your great review about your stay in our Camplus.We are glad to know that you had a pleasant stay;We hope to come back and visit us soon!Best regards

4/10 (不満)

David

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
2024 年 2 月に 3 泊滞在
Marco Front Office Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear David,thank you for taking the time to write a review about your recent stay with us.We are sorry that your stay has not been in line with your expectations. We would have liked to know what you didn't like about your stay.If you were unhappy with anything, we're always grateful for feedback as it allows us to improve our services.We hope you will soon return to our Camplus and we promise you will enjoy a good stay.Kind Regards

10/10 (非常に良い)

Luca

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 4 泊滞在
Marco Front Office Managerからの返信 (投稿日 : 2024 年 1 月 31 日)
Gentilissimo Luca,la ringraziamo per averci scelto e per aver condiviso la sua ottima recensione. Siamo felici che la nostra struttura sia stata di suo gradimento e speriamo che torni presto a trovarci.Cordiali saluti

10/10 (非常に良い)

Roberto

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Marco Front Office Managerからの返信 (投稿日 : 2024 年 1 月 21 日)
Gentilissimo Roberto,grazie davvero per la sua ottima recensione. Siamo felici che abbia apprezzato il nostro Camplus e speriamo di rivederla presto.Cordiali saluti

10/10 (非常に良い)

Metin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Marco Front Office Managerからの返信 (投稿日 : 2024 年 1 月 21 日)
Dear Metin,Thank you so much for your great review about your stay in our Camplus.We are glad to know that you had a pleasant stay.We hope to come back and visit us soon!Kind Regards

10/10 (非常に良い)

Ciro

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2024 年 1 月に 3 泊滞在
Marco Front Office Managerからの返信 (投稿日 : 2024 年 1 月 21 日)
Dear Ciro,thanks for your nice review!We are happy to hear that you enjoyed your stay with us and found the accommodation perfect for your needs.It was a pleasure hosting you and we look forward to seeing you again.Best Regards

10/10 (非常に良い)

gabriel、ENSENADA

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
El hotel es excelente , así como la atención de todo su personal en especial del recepcionista de la tarde , no recuerdo su nombre pero es muy amable .. siempre dispuesto ayudar , e las instalaciones modernas limpias , el desayuno excelente , y lo mejor que hay lavandería a un precio super bajo .. Muy recomendable hospedarse .. Lo único malo es la ubicación del hotel , muy feo el alrededor .. sin embargo cerca del acceso del metro para llegar al centro de roma super fácil ..
2023 年 12 月に 4 泊滞在
Marco Front Office Managerからの返信 (投稿日 : 2024 年 1 月 21 日)
Dear Gabriel,Thank you so much for your amazing review about your stay in our Camplus.We are glad to know that you had a pleasant stay; we would also like to thank you for your compliments in regards to our staff.We are proud to read that our staff was welcoming and helpful, and we are very happy that you enjoyed the variety of our breakfastWe hope to come back and visit us soon!Best Regards

10/10 (非常に良い)

marzena

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Agnes
Great hotel clean and located by subway station. Decent breakfast and very friendly check in.
2023 年 12 月に 2 泊滞在
Marco Front Office Managerからの返信 (投稿日 : 2024 年 1 月 21 日)
Dear Agnes,thank you for taking the time to write a review and sharing your experience. It's a pleasure to read that you had a nice holiday at our Camplus. We are delighted to read you liked our friendly staff and you appreciated the cleanliness of the rooms and our location.We really hope to having you here once again.Kind regards

4/10 (不満)

Karina

2023 年 12 月に 5 泊滞在
Marco Front Office Managerからの返信 (投稿日 : 2024 年 1 月 21 日)
Dear Karina,thank you for choosing us and for your review.We are sorry to learn that your stay was not as you intended. We would like to know what went wrong. Every day we work to improve our services and therefore certainly welcome your suggestions and comments, as well as complaints. We are looking forward to welcoming you back soon

8/10 (良い)

Gianluca

2023 年 12 月に 2 泊滞在
Marco Front Office Managerからの返信 (投稿日 : 2024 年 1 月 21 日)
Gentile Gianluca,la ringraziamo per aver scelto la nostra struttura e per aver condiviso la sua recensione. Siamo felici che abbia trascorso un piacevole soggiorno e speriamo che torni presto a trovarci.Cordiali saluti

8/10 (良い)

LUIS

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We enjoyed our stay at Camp1us, very good breakfast and vey close to metro station.
2023 年 11 月に 3 泊滞在
Marco Front Office Managerからの返信 (投稿日 : 2024 年 1 月 21 日)
Dear Luis,thank you for your review and for choosing to stay in our Camplus.We were pleased you enjoyed the hotel's location and we are very happy that you enjoyed the variety of our breakfast. We hope we will have the pleasure of welcoming you again.Kind Regards

2/10 (非常に不満)

Lorena

気になった点 : スタッフとサービス、施設のコンディションと設備
The "breakfast" was limited and the little bit that was there was not tempting. This is basically a College dorm.
2023 年 10 月に 1 泊滞在
Marco Front Office Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Lorena,We would like to thank you for taking the time to write a review about your recent stay with us.We are sorry that our Camplus was not up to your expectations.. We regret that you did not appreciate our breakfast. At breakfast, you always have a wide choice of sweet and savory, homemade tarts, cakes, cheese, bacon, fresh fruit and express coffee. We work hard everyday to deliver an exceptional guest experience, and we hope that next time you will appreciate our work.We hope we will have the pleasure of welcoming you again.Kind Regards

10/10 (非常に良い)

Sándor

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful staff
We spent 4 nights at Camplus Guest with my fiancée. The condition of the building and rooms are amazing. Staff was absolutely helpful and kind! Breakfast was standard, scrambled eggs, bacon, sausages and fresh pastry. Check-in and check-out went as smoothly as it can. I would absolutely recommend it!
2023 年 11 月に 4 泊滞在
Marco Front Office Managerからの返信 (投稿日 : 2023 年 11 月 20 日)
Dear Sàndor,thanks a million for your beautiful review!We are happy to hear that you enjoyed your stay with us and found the accommodation perfect for your needs.We are proud to read that our staff was welcoming and helpful.It was a pleasure hosting you and we look forward to seeing you again.Kind Regards

10/10 (非常に良い)

alessandra

2023 年 11 月に 1 泊滞在
Marco Front Office Managerからの返信 (投稿日 : 2023 年 11 月 8 日)
Gentilissima Alessandra,grazie mille per la sua ottima recensione. Siamo molto felici che abbia apprezzato il nostro Camplus e speriamo di rivederla preso.Cordiali Saluti

8/10 (良い)

Ghina

2023 年 10 月に 3 泊滞在
Marco Front Office Managerからの返信 (投稿日 : 2023 年 10 月 30 日)
Dear Ghina,We would like to thank you for taking the time to write a review about your recent stay with us.We are so pleased to see you enjoyed your time at our Camplus.We are looking forward to welcoming you back soon.Kind Regards

10/10 (非常に良い)

ismet

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Eşimle beraber, gayet güzel bir konaklama oldu. Metro, market vs. gayet yakındı. Sorunsuz ve güler yüzlü bir hizmet aldık.
2023 年 10 月に 3 泊滞在
Marco Front Office Managerからの返信 (投稿日 : 2023 年 10 月 30 日)
Dear Ismet,thank you very much for your really nice review.We are very happy that you enjoyed your stay and that your holiday in our Camplus has been comfortable and relaxing.We are looking forward to welcoming you back soon.Kind Regards

8/10 (良い)

Nicole

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Tiptop. Ablauf dusche war verstopft. Nach meldung an der reception wurde es sofort erledigt. Super service.
2023 年 10 月に 3 泊滞在
Marco Front Office Managerからの返信 (投稿日 : 2023 年 10 月 30 日)
Dear Nicole,thank you so much for your great review about your stay in our Camplus. We are glad to know that you had a pleasant stay; We are sorry for the inconvenience with the shower, but we are pleased that our staff resolved the problem promptly.We hope to come back and visit us soon!Kind Regards

10/10 (非常に良い)

Mercedita

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
I like the hotel itself but places to eat is very scarse. It's nice that breakfast was included but the choices are the same everyday. The staff are wonderful, professional and accommodating. The rooms are clean and big.
2023 年 10 月に 3 泊滞在
Marco Front Office Managerからの返信 (投稿日 : 2023 年 10 月 30 日)
Dear Mercedita,a big thank you for choosing us for your holiday and for your beautiful review.We are so pleased to see you enjoyed your time at our Camplus and that staff were so friendly.Thanks, you for the recommendations about breakfast. We will continually strive to improve our service.We are looking forward to welcoming you back soon.Kind regards

8/10 (良い)

Anette

良かった点 : 清潔度、スタッフとサービス
Greit hotell i nærheten av T-banen til Roma
Helt greit hotell med store rom og flott balkong. Det eneste er at du bor med studenter og dette gjelder også under frokosten som du må stå i kø for å få utdelt. Der er mye godt men lite variert. Noen som lager kaffi så den er god.
2023 年 10 月に 3 泊滞在
Marco Front Office Managerからの返信 (投稿日 : 2023 年 11 月 3 日)
Dear Anette,Thank you very much for your really nice review.We are very happy that you enjoyed your stay and that your liked our spacious and comfortable rooms.Thanks, you for the recommendations about breakfast. We are glad that you appreciated our coffee.We are looking forward to welcoming you back soon.Kind regards

8/10 (良い)

Ahmet Tevfik

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Tercih edilebilir
Daha çok yurt konseptinde hizmet veren bir işletme, kalanların çoğunluğu öğrenci. Personeller oldukça ilgili ve yardımsever. Kahvaltı biraz karbonhidrat ağırlıklı olsa da Roma gibi bi şehirde konaklama fiyatına dahil olması büyük nimet. Konum olarak çok merkezi sayılmaz ama B hattı metro durağına yürüyerek 3 dakika uzaklıkta, tarihi şehir merkezine gitmek de totalde 15-20 dk sürüyor en fazla. Genel anlamda fiyat fayda dengesi açısından memnun kaldık, güvenle tercih edebilirsiniz.
2023 年 10 月に 5 泊滞在
Marco Front Office Managerからの返信 (投稿日 : 2023 年 11 月 3 日)
Dear Tercih,thank you for taking the time to write a detailled and so great review! We are happy that you have appreciated our Camplus where students and tourists share spaces and experiences in a relaxed and cosmopolitan environment. It is a pleasure to read that you enjoyed our Camplus and the kindness of our staff and efficiency of our service!It was a pleasure to host you, we hope to see you soon.Kind Regards

8/10 (良い)

Fabrizio

家族旅行
良かった点 : スタッフとサービス
colazione scarsa
2023 年 9 月に 1 泊滞在
Marco Front Office Managerからの返信 (投稿日 : 2023 年 11 月 3 日)
Gentile Fabrizio,la ringraziamo per aver condiviso la sua recensione e per aver scelto la nostra struttura. Ci dispiace che la colazione non sia stata all'altezza delle sue aspettative e la ringraziamo per il suo feedback che ci spinge a migliorare i nostri servizi.Speriamo che torni presto a trovarci.Cordiali saluti

8/10 (良い)

jawon

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
가장 좋은 점은 지하철역과 매우 가깝다는 것 입니다. 객실 상태가 깨끗했고 넓은 객실을 배정 받아 좋았습니다. 직원들은 모두 친절했습니다. 조식은 다양하진 않지만 계란, 베이컨, 소시지, 식빵은 기본으로 매일 나오고 날마다 다양한 종류의 빵들이 준비됩니다. 맛은 먹을 만 합니다. 공용 주방이 있으나 전자레인지와 커피 포트만 제공되고 다른 도구들은 개인적으로 준비해 와야 합니다. 아쉬운 점은 4박하는 동안 무료 제공되는 물이 1번 제공 되었다는 점과 샤워실 배수구가 잘 내려가지 않습니다. 한국인이 싫어하는 속도로 물이 빠져요,,,, 그리고 !!! 밤에는 치안이 좋지 않습니다. 10시 이전으론 위험할 거 같아요 조심하세요~ 이외에 가성비 아주 좋은 숙소입니다.
Marco Front Office Managerからの返信 (投稿日 : 2023 年 11 月 6 日)
Dear Jawon,A big thank you for choosing us for your holiday and for your beautiful review.We are so pleased to see you enjoyed your time at our Camplus and that staff were so friendly. Our Camplus is located in a quiet neighborhood and the area is not central but is well connected to the center by public transport or car.We hope we will have the pleasure of welcoming you again.Kind Regards

6/10 (普通)

Zora

良かった点 : スタッフとサービス
気になった点 : 清潔度
2023 年 10 月に 2 泊滞在
Marco Front Office Managerからの返信 (投稿日 : 2023 年 11 月 3 日)
Dear Zore, we would like to thank you taking the time to write a feedback about your recent stay at our Camplus.We are sorry to not have fulfilled your expectations, We will work hard to ensure the quality of our services and improve the satisfaction of our guests.We hope to see you again very soon.Best Regards

10/10 (非常に良い)

Heikki

2023 年 9 月に 1 泊滞在
Marco Front Office Managerからの返信 (投稿日 : 2023 年 11 月 3 日)
Dear Heikki,thanks a million for your beautiful review!We are happy to hear that you enjoyed your stay with us and found the accommodation perfect for your needs.It was a pleasure hosting you and we look forward to seeing you again.Best Regards

10/10 (非常に良い)

Angela

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
OTTIMA STRUTTURA
2023 年 9 月に 2 泊滞在
Marco Front Office Managerからの返信 (投稿日 : 2023 年 11 月 3 日)
Gentilissima Angela,grazie infinite per la sua bellissima recensione.Ci fa davvero piacere che la nostra struttura sia stata così tanto apprezzata e speriamo che torni presto a trovarci.Cordiali saluti,

8/10 (良い)

Stephen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
4 night stop for the Ryder Cup
I had a 4 night stay here as part of a trip to watch the Ryder Cup, and chose the location purely on its proximity to the nearest Metro station. The hotel was clean and comfortable, although a little basic, and was also a base for students studying. The restaurant facility was more like a student canteen, but the breakfast that was served was perfectly adequate. Overall the hotel location was good for my needs, but the general area around it was a little rundown and very few other points of interest other than a supermarket.
2023 年 9 月に 4 泊滞在
Marco Front Office Managerからの返信 (投稿日 : 2023 年 11 月 6 日)
Dear Stephen,we would like to thank you for choosing us. We appreciate the time you took to give us feedback about your stay with us.Thank you so much for your nice words, we are pleased that you have enjoyed our Camplus.It has been a pleasure host you and we look forward to seeing you again.Kind regardsMarco Front Office Manager

6/10 (普通)

Karla

グループ旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
気になった点 : 清潔度
Everything was great. The floor in the room was dirty and not vacuumed.
2023 年 9 月に 4 泊滞在
Marco Front Office Managerからの返信 (投稿日 : 2023 年 11 月 6 日)
Dear Karla,many thanks for your review. We are happy to know that you liked our Camplus.We apologize for the inconvenience that you experienced regarding the cleaning. We thank you for pointing that out, in this way we can improve our service.We hope to welcome you again soon.Kind regards

8/10 (良い)

宿泊されたお客様

グループ旅行
良かった点 : スタッフとサービス、客室の快適度
A good, economical stay.
If you’re looking for economical, this is a good option. Breakfast is included with good and simple options. In the room, I appreciate the wood floors but they need to be dusted under the beds. The sofa could be re-upholstered (but not with cloth which easily gets dirty). We didn’t have soap in the room, but the front desk quickly provided them. The hotel is also an accommodation for college students so you’ll see them working in group study rooms as you approach the main entrance. The neighborhood is more residential- about 7 stops from the city center. Metro is a 2-min walk straight to the hotel.
2023 年 9 月に 3 泊滞在
Marco Front Office Managerからの返信 (投稿日 : 2023 年 11 月 6 日)
Dear Guest,thank you for your review and we are glad that you enjoyed your stay in our Camplus.It's great to see you liked the rooms, the location and the attention provided by our team.Thanks for the suggestions about cleaning, this information helps us to continuously optimize our services.We hope we will have the pleasure of welcoming you again.Kind Regards

10/10 (非常に良い)

Teresita

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very warm welcome , food is great , accomdation were great
2023 年 9 月に 1 泊滞在
Marco Front Office Managerからの返信 (投稿日 : 2023 年 11 月 6 日)
Dear Teresita,A big thank you for choosing us for your holiday and for your beautiful review. We are so pleased to see you enjoyed your time at our Camplus.We really hope to having you here once again.Best Regards

10/10 (非常に良い)

Mauro

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
muy bien comunicado, habitaciones limpias y servicios internos como restaurante, terraza y sala de coworking muy buenos. Muy contento con la experiencia. El personal muy amable y a 2 minutos de linea de metro.
2023 年 8 月に 1 泊滞在
Marco Front Office Managerからの返信 (投稿日 : 2023 年 11 月 6 日)
Dear Mauro, we sincerely appreciate your review and we look forward to see you again. You will always find a huge smile upon our face to welcome you. It’s our pleasure to make our guests feel comfortable and at ease in the Camplus. Glad to read that you enjoyed your stay and that our facilities satisfied your needs and expectations. Kind regards

4/10 (不満)

nicoletta

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Personale molto cordiale. Un pochino fuori zona ma metro comoda. Poco pulito, poco fornito (in bagno neanche una bustina di prodotti ormai li trovi ovunque!!). Colazione a buffet ma serviro quindi scomodo (devi sempre chiedere). Macchinetta caffè pessima. Non lo consiglirei anche se il tutto è mia opinione personale.
2023 年 9 月に 2 泊滞在
Marco Front Office Managerからの返信 (投稿日 : 2023 年 11 月 20 日)
Gentilissima Nicoletta,la ringraziamo per aver scelto la nostra struttura e per aver condiviso il suo feedback. Ci fa piacere leggere che il nostro personale si sia dimostrato gentile e disponibile, mentre ci dispiace molto che il suo soggiorno nel complesso sia stato al di sotto delle sue aspettative. Ci dispiace per il disagio dovuto alla pulizia degli spazi non ottimale. Ci impegniamo molto per garantire ai nostri ospiti elevati standard di pulizia e ci scusiamo per questa disattenzione. Implementeremo i nostri controlli per evitare che accada nuovamente. Nei bagni abbiamo eliminato i prodotti monouso in plastica e li abbiamo sostituiti con dei dispenser. Una scelta più sostenibile per l'ambiente ed in linea con la nostra struttura dove poniamo molta attenzione alla riduzione degli sprechi ed alla salvaguardia dell'ambiente. Ci dispiace che non ha apprezzato la nostra colazione, dove offriamo dolci fatti in casa, prodotti di pasticceria e preparazioni salate espresse, anche i nostri prodotti di caffetteria vengono preparati espressi dal nostro personale. Speriamo che la prossima volta che torna a trovarci possa apprezzare la nostra struttura e l'impegno e la passione che mettiamo nel nostro lavoro.Cordiali saluti

4/10 (不満)

Elaine

家族旅行
気になった点 : スタッフとサービス
Poor service
Room cleanup was very dismal, no sweeping of the floors and just a quick, wipe down and fixing up the beds. Only brought us two towels per night when we were a family of three. Our mini fridge did not work after repeatedly asking a few times to replace. Requested extra pillows multiple times.
2023 年 8 月に 5 泊滞在
Marco Front Office Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Elaine,Thank you for choosing us and for your review.We are sorry that your stay has not been in line with your expectations. We were sorry to hear that the cleanliness of your was unsatisfactory during your stay. Please accept our sincere apologies for the inconvenience during your stay. We do all we can to guarantee our guests the best possible stay and We will continually strive to improve our service.We are looking forward to welcoming you back soon.Best Regards

10/10 (非常に良い)

Karina

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 3 泊滞在
Marco Front Office Managerからの返信 (投稿日 : 2023 年 11 月 6 日)
Dear Karina,thanks a million for your beautiful review!We are happy to hear that you enjoyed your stay with us and found the accommodation perfect for your needs.It was a pleasure hosting you and we look forward to seeing you again.Best Regards

10/10 (非常に良い)

JULIO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
.
2023 年 7 月に 3 泊滞在
Marco Front Office Managerからの返信 (投稿日 : 2023 年 11 月 6 日)
Dear Julio,thank you for your great feedback!We are glad you enjoyed your stay at our Camplus. We hope we will have the pleasure of welcoming you again.Kind Regards

8/10 (良い)

Jorunn

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 2 泊滞在
Marco Front Office Managerからの返信 (投稿日 : 2023 年 11 月 6 日)
Dear Jorunn, thank you very much for your time and for your amazing review! We are glad that you enjoyed our Camplus and hope to see you again very soon.Best regards,

10/10 (非常に良い)

Shari

家族旅行
We had an excellent time staying there, would definitely recommend..
2023 年 7 月に 1 泊滞在
Marco Front Office Managerからの返信 (投稿日 : 2023 年 11 月 6 日)
Dear Shari,it was a real pleasure to read your glowing review of our Camplus and we are delighted to hear how much you enjoyed your stay with us.Glad to read that you enjoyed your stay and that our facilities satisfied your needs and expectations. We really hope to having you here once again!Best Regards

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2 nights stay, in the sixth floor. The bar closed late that some travellers/students renting below were drunk and can hear the noise. No darkening curtain. So far the room the was clean and bed was comfortable. 3 beds and the room was spacious enough. Breakfast is okay, typical. Not much option. Fridge is not working. Easy to get to from metro, transpo is convenient to Rome's popular places.
2023 年 5 月に 2 泊滞在
Marco Front Office Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear,Thank you for the review and we are glad that you enjoyed your stay on our CamplusIt's great to see you liked the rooms, the location and the attention provided by our team.We hope we will have the pleasure of welcoming you again.Kind Regards

8/10 (良い)

Slav

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice place to stay . Breakfast was amazing!
2023 年 6 月に 1 泊滞在
Marco Front Office Managerからの返信 (投稿日 : 2023 年 11 月 9 日)
Dear Slav,thank you so much for choosing us and for your great review.We are happy that you liked our rooms and that you enjoyed our breakfast.We really hope to having you here once again.Kind regards

10/10 (非常に良い)

Fiorella

2023 年 6 月に 1 泊滞在
Marco Front Office Managerからの返信 (投稿日 : 2023 年 11 月 9 日)
Dear Fiorella,thank you so much for your great review about your stay in our Camplus.We are glad to know that you had a pleasant stay.We are looking forward to welcoming you back soon.Best Regards