Dear Takahiro,Thank you for your positive rating.We hope to see you again soon.Kind regardsStefania PesciGuest RelationsBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Yuki, Thank you for your kind feedback. We are all happy to learn you had a nice stay and we exceeded your expectations. We look forward to welcoming you back again. Kind regards Stefania Guest Relations BW Hotel President Roscioli Hotels Group - Roma

Dear Guest, Thank you so much for such a positive feedback. We are thrilled that you enjoyed your experience at our hotel and hope you will visit us again the next time you come to Roma. We look forward to welcoming you back again. Kind Regards Stefania Guest Relations BW Hotel President Roscioli Hotels Group - Roma

Dear s. sato, Thank you for choosing us and for sharing your feedback. We are glad to know that you had a pleasant stay. We will share your remark regarding the doors with our design team for their review. We hope to welcome you back again very soon. Best Regards Stefania Guest Relations BW Hotel President Roscioli Hotels Group - Roma

Dear Guest, Thank you so much for taking the time to write such a kind review. We are glad you enjoyed your stay and we hope to welcome you back to BW Hotel President. Sincerely Stefania Guest Relations BW Hotel President Roscioli Hotels Group - Roma

Dear Neko, Thank you for choosing to stay with us during your recent visit to Rome. We appreciate you taking the time to share your review with us and look forward to welcoming you back to the BW Hotel President in the near future. Sincerely Stefania Guest Relations BW Hotel President Roscioli Hotels Group – Roma

Dear Guest, we thank you for your great review. We look forward to welcome you again soon. Best Regards Stefania Guest Relations BW Hotel President Roscioli Hotels Group - Roma

Dear Shun, thank you for having chosen our hotel and for sharing your experience! We were all happy to read you had a nice stay and we exceeded your expectations. We really hope to see you soon! Warmest regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group- Rome

Dear Duke, greetings from Best Western Hotel President! Thank you for having chosen our hotel and for taking the time to describe your experience here. We regret to have read that during your stay some of our services were not completely satisfying to you. Most of all, we’re sorry that you haven’t relied on our Reception staff so to assist you by assigning another room more suitable to your liking, and more silent. We are very sorry about that, as infact the hotel Reception Desk is available 24/7 to ensure to our clientele the best and complete service possible. Each and everyone of our guests is important to us and our goal is to make their stay cozy and comfortable. We really appreciate your opinion and we consider them more than useful to continue to offer a quality service. We really hope to have you soon and again as our guest! Best regards, Roberta Guest Relations BW Hotel President Roscioli Hotels Group – Rome

Dear Humaira,Thank you for your review. We are delighted that you had a very enjoyable stay.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Ahmad,Thank you for your positive review! We're glad to hear that you found our hotel clean with friendly staff. We are also pleased that our proximity to the metro stop made it convenient for you to explore Rome.We hope to welcome you back for another enjoyable stay in the future!Kind regardsStefania PesciGuest Reviews ManagerBW Hotel PresidentRoscioli Hotels Group - Roma

Gracias

Dear Rosemary,Thank you very much for your positive and detailed feedback. We take pride in providing a convenient and comfortable experience for our guests, and it's rewarding to know that you had a positive stay. Your recommendation means a lot to us, and we appreciate your kind words.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Hotel PresidentRoscioli Hotels Group - Roma

Estimado Oliver,Gracias por esta revisión positiva.Es fantástico saber que su experiencia con nosotros ha resultado satisfactoria en relación a nuestra muy conveniente ubicación. Esperamos su próxima visita.Saludos cordialesStefania PesciGuest Reviews ManagerBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Jamie,Thank you for your positive feedback. We are happy that you found our staff to be great!We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Hotel PresidentRoscioli Hotels Group - Roma

Estimado José Mauricio,Les damos las gracias por sus maravillosos comentarios y estamos muy agradecidos de que haya estado completamente satisfecho con su estancia en nuestro hotel.Esperamos darle la bienvenida de nuevo en nuestro BW Hotel President.Saludos cordialesStefania PesciGuest Reviews ManagerBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Lesley,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed your stay with us. We apologize for any discomfort you experienced due to the temperature in your room. We'll certainly look into ways to improve the temperature control in our rooms, especially during transitional seasons like March.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Harjeet,We sincerely appreciate your review! It's wonderful to hear that you had a fantastic stay with your family.Thank you for recommending our property, and we can't wait to host you all again soon.Kind regardsStefania PesciGuest Reviews ManagerBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Marco,Thank you for your kind words! We are delighted to hear that you enjoyed your stay and appreciated the vegetarian options at breakfast. We strive to cater to all dietary preferences and are pleased to hear when we succeed.We look forward to welcoming you back again soon.SincerelyStefania PesciGuest Reviews ManagerBW Hotel PresidentRoscioli Hotels Group - Roma

Gentile Luciana,Grazie per aver soggiornato da noi e per averci rilasciato la sua recensione. Siamo felici di essere la sua scelta per i soggiorno a Roma.Ci auguriamo di rivederla presto.Cordiali salutiStefania PesciGuest Reviews ManagerBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Graziela,Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience at our hotel. We hope to welcome you back again soon!Kind regardsStefania PesciGuest Reviews ManagerBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Guest,Thank you for your rating.We hope to see you again soon.Kind regardsStefania PesciGuest Reviews ManagerBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Jessica,We thank you for your positive rating!We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Miriam,Thank you for your positive rating!We look forward to welcoming you back.SincerelyStefania PesciGuest Reviews ManagerBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Iman,We thank you for your positive rating!We look forward to welcoming you back.SincerelyStefania PesciGuest Reviews ManagerBW Hotel PresidentRoscioli Hotels Group - Roma

Gentile Raffaella,La ringraziamo per il feedback. Ci dispiace che quest'ultimo soggiorno non sia stato all'altezza delle sue aspettative e ci scusiamo per i disagi vissuti. Purtroppo c'è stato un guasto al nostro impianto di climatizzazione che speravamo di risolvere con un rapido intervento da parte della nostra manutenzione. Ci rammarica di non aver avuto soluzioni alternative da offrirle. Abbiamo apportato delle modifiche alla nostra pet policy. Tuttavia, in virtù del disagio arrecato abbiamo deciso di non applicarle nessun supplemento in quest'occasione.Scusandoci nuovamente per il disagio recato e sperando decida di darci presto la possibilità di poter rimediare, lee inviamo i nostri più cordiali saluti.Stefania PesciGuest ReviewsBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Maribel,We thank you for your positive rating.We look forward to welcoming you back.SincerelyStefania PesciGuest ReviewsBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Uno Karel,Thank you for leaving us your rating!We hope to have a chance to host you again in the future.SincerelyStefania PesciGuest ReviewsBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Jean-Marc,We thank you for your rating.We look forward to welcoming you back.Kind regardsStefania PesciGuest ReviewsBW Hotel PresidentRoscioli Hotels Group - Roma

Estimada Adriana,Les damos las gracias por sus comentarios. Nos complace que haya disfrutado de su experiencia en general.Esperamos tener la oportunidad de servirle de nuevo en el futuro.Saludos cordialesStefania PesciGuest ReviewsBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Parke,Thank you for sharing your experience at our hotel. We apologize for any inconvenience you encountered during your recent stay. Our air conditioning is a centralized system. In this transitional phase between seasons, it is always difficult for us to determine when to make the switch from cold to warm air and be sure to please all guests. We decided to activate the heating and allow guests who do not yet feel the need to keep it off. We regret that this solution did not meet your expectations.We hope that you will consider staying with us again on a future visit to Rome.Best regardsStefania PesciGuest ReviewsBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Luiz,We thank you for your positive feedback. We are delighted that you enjoyed your stay with us.We look forward to welcoming you back.Kind regardsStefania PesciGuest ReviewsBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Sin,Thank you for your positive feedback! We are delighted to hear that the hotel exceeded your expectations. We look forward to welcoming you back for another enjoyable stay in the future.Best regards,Stefania PesciGuest ReviewsBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Valencia,Thank you for taking the time to share your experience with us. We are delighted to hear that our front office manager was able to assist you and resolve the situation with the driver. Our team is committed to ensuring a pleasant and hassle-free stay for our guests.We look forward to welcoming you back.Kind regardsStefania PesciGuest ReviewsBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Bayane,Thank you for your rating.We hope to see you again soon.Kind regardsStefania PesciGuest ReviewsBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Mei Hui,Thank you for sharing your experience with us! We are glad to hear that our staff was able to assist you with the air conditioning settings. We hope you had an enjoyable stay overall, and we look forward to serving you again in the future. Kind regardsStefania PesciGuest ReviewsBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Khaqan,We appreciate your feedback and are pleased to hear that you found our staff to be accommodating. Your comments are valuable to us, and we will take them into consideration as we continuously strive to enhance our guests' experiences. We look forward to welcoming you back.Kind regardsStefania PesciGuest ReviewsBW Hotel PresidentRoscioli Hotels Group - Roma

Dear ma del Rocio,Thank you for your positive rating!We greatly appreciate it.We look forward to welcoming you back.SincerelyStefania PesciGuest ReviewsBW Hotel PresidentRoscioli Hotels Group - Roma

Dear Vincent,We appreciate your feedback and are sorry to hear that you were not satisfied with the breakfast. However, we are pleased to hear that you found our staff and rooms wonderful. We hope to welcome you back in the future.Kind regardsStefania PesciGuest ReviewsBW Hotel PresidentRoscioli Hotels Group - Roma

Dear David,Thank you for your positive rating!We look forward to welcoming you back.Kind regardsStefania PesciGuest ReviewsBW Hotel PresidentRoscioli Hotels Group - Roma