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アヴィニョネージ スイーツ - ドムス コレクションの口コミ

アヴィニョネージ スイーツ - ドムス コレクション
Via degli Avignonesi, 5, Trevi, Rome

口コミ

6.8
評価 10 - 29 件の口コミ中 10 件が非常に良い" "
評価 8 - 29 件の口コミ中 6 件が良い" "
評価 6 - 29 件の口コミ中 2 件が普通" "
評価 4 - 29 件の口コミ中 6 件が不満" "
評価 2 - 29 件の口コミ中 5 件が非常に不満" "

7.8/10

清潔度

6.8/10

スタッフとサービス

5.0/10

設備とサービス

7.4/10

施設のコンディションと設備

6.2/10

環境への配慮

口コミ

2/10 (非常に不満)

Ka Yan

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
No one at check in, waited 1 hour and called many times no one pick up the phone or show up. No confirmation or password to get in the property. Bad service and no hot water at night
2023 年 10 月に 2 泊滞在
Lo staff.からの返信 (投稿日 : 2023 年 12 月 6 日)
Gentile ospite, grazie per la sua recensione.A causa del cambio gestione da parte della società che si occupava dei b&b, alcuni clienti e alcune stanze sono andate perdute nel passaggio dati, non lasciandoci la possibilità di contattare il cliente, che in ogni caso poteva contattare i nostri canali di comunicazione aperti sia sul portale Expedia sia attraverso il numero di telefono.Distinti saluti, lo staff.

2/10 (非常に不満)

Nicole Charlotte、Frisco

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
When reservations were made, it was indicated that instructions were to be sent prior to arrival. Instructions were NEVER sent and when we arrived to the location, NO ONE could be reached as we were standing outside at 8:00 at night in a foreign country. We had to make reservations at another hotel. On top of ALL of this, someone from the property reached out to us for ID for check in purposes THE DAY BEFORE WE WERE SUPPOSED TO LEAVE ROME.
2023 年 10 月に 3 泊滞在
Lo staffからの返信 (投稿日 : 2023 年 12 月 6 日)
Gentile ospite, grazie per la sua recensione.A causa del cambio gestione da parte della società che si occupava dei b&b, alcuni clienti e alcune stanze sono andate perdute nel passaggio dati, non lasciandoci la possibilità di contattare il cliente, che in ogni caso poteva contattare i nostri canali di comunicazione aperti sia sul portale Expedia sia attraverso il numero di telefono.Distinti saluti, lo staff.

6/10 (普通)

宿泊されたお客様

出張
Great location, too much mosquitos
Great location, right at Barberini Square. Room is ok but too much mosquitos and there are no solution for avoid them. Never seen so much mosquitos like that.
2023 年 10 月に 2 泊滞在
lo staffからの返信 (投稿日 : 2023 年 12 月 6 日)
Gentile cliente, grazie della sua recensione.Purtroppo, lasciando la finestra aperta in modo arbitrario, le zanzare hanno fatto il loro ingresso.Distinti saluti, lo staff.

10/10 (非常に良い)

Cristina

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Davvero carina e in ottima posizione
2023 年 6 月に 2 泊滞在
Lo Staffからの返信 (投稿日 : 2023 年 6 月 20 日)
Gentile Cristina, Grazie mille per la sua cortese recensione. Siamo felici di sapere che il soggiorno presso la nostra struttura è stata di vostro gradimento!Speriamo di potervi riaccogliere quanto prima possibile!Cordiali saluti.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備
Nice B&B in central Rome.
Four nights in Rome. Facility was clean, ample snacks, breakfast items and coffee/tea. Close to Trevi, shopping, drugstores and small eateries.
2023 年 6 月に 4 泊滞在
The Staffからの返信 (投稿日 : 2023 年 6 月 8 日)
Dear Guest, Thank you very much for your kind review. We are glad to see that you have enjoyed your stay with us. We are looking forward to welcoming you again as soon as possible!Best regards.

2/10 (非常に不満)

Thalia

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 4 月に 2 泊滞在
Elvanaからの返信 (投稿日 : 2023 年 6 月 4 日)
Dear Thalia, Thank you for your kind review. We are sorry to see that you haven't enjoyed your stay with us. Could you please let us know what it is exactly that turned your stay into such a bad experience that made you rate us 1 out of 5?Sincerely,Staff

4/10 (不満)

Sara

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
Posizione strategica ed ottimale per spostarsi, nella stessa via trovate due trattorie da provare. La stanza ben curata ed il bagno anche. La strada purtroppo era costellata di bottiglie di vetro e sacchetti di plastica abbandonati da giorni. Durante la notte diversi clienti hanno disturbato la quiete per fare la colazione nella stanza comune...per cui si è dormito poco. Nota negativa una multa presa a causa della Ztl; per raggiungere la struttura abbiamo contattato il personale sia a telefono che in forma scritta chiedendo se era attiva la Ztl e ci è stato risposto che era sospesa e che la zona non era in Ztl...beh non era così.
Front Office Staffからの返信 (投稿日 : 2023 年 1 月 10 日)
Gentile Sara,grazie per la sua recensione, ci fa piacere abbia apprezzato la posizione di Avignonesi Suites e che la camera a lei assegnata sia stata di suo gradimento.Ci dispiace che il suo sonno sia stato disturbato, attenzioniamo tutti i nostri ospiti al rispetto reciproco, anche se sfortunatamente in questo caso con scarso successo. Tengo a far presente che il numero di supporto fornitole al momento del check in, viene fornito proprio per essere il più possibile di aiuto anche in circostanze e orari poco piacevoli come questa. Siamo altresì molto rammaricati della multa che ha preso mentre era nostra ospite, le strade soggette a ZTL sono annunciate da segnaletica apposita come previsto dal codice stradale, ma sfortunatamente i nostri tentavi per aiutarla sono stati vani a causa del regolamento comunale. Speriamo di riaverla presto nostra ospite

10/10 (非常に良い)

Raechelle

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 10 月に 1 泊滞在
Staffからの返信 (投稿日 : 2022 年 10 月 23 日)
Dear Raechelle, Thank you very much for your kind review. We are glad to see that you have enjoyed your stay with us. We are looking forward to welcoming you again as soon as possible!Best regards!

4/10 (不満)

LUCY

良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Terrible “hostal”, eso no es un hotel y la calle donde se ubica hasta da temor entrar…horrible experiencia, el peor hotel en donde he estado. Deberían indicar que NO es un hotel, ni siquiera vi a una persona en la propiedad…nadie debería ir ahí.
2022 年 9 月に 1 泊滞在
staffからの返信 (投稿日 : 2022 年 9 月 21 日)
Dear guest, Thank you for your kind review. We are sorry to read that you haven't enjoyed your stay with us. We will report your feedback to the relevant department in order to improve our services. Best regards, Staff

10/10 (非常に良い)

Isabella Lumi

2022 年 6 月に 2 泊滞在
Staffからの返信 (投稿日 : 2022 年 8 月 13 日)
Gentile Isabella, Grazie mille per la sua cortese recensione. Siamo felici di sapere che il soggiorno presso la nostra struttura è stata di vostro gradimento! Speriamo di potervi riaccogliere quanto prima possibile. Cordiali saluti, Lo staff

8/10 (良い)

Iliana

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Me encanto el area, porq esta muy accesible a restaurantes, tiendas, famacia, turibus, taxi, metro, y el servicio de quienes ahi me atendian excelente, pero pedi solucion para mi falta de internet y nunca tuve respuesta
2022 年 5 月に 5 泊滞在
Staffからの返信 (投稿日 : 2022 年 8 月 16 日)
Thank you very much for your kind review. We are glad to see that you have enjoyed your stay with us. We are looking forward to welcoming you again as soon as possible! Best regards

4/10 (不満)

Hoss

カップルで旅行
気になった点 : スタッフとサービス
This is NOT a hotel. It is a shared apartment. The room does NOT look like the picture. It is a basic bed in a small room. There is no one there except they give you direction how to get the keys. I loved the location but was surprised why they are showing this nice room and pretending it is a collection property like a hotel. There is not even someone to give you towels or fix the hot water. The price also should not be more than $80.
2022 年 4 月に 1 泊滞在
Staffからの返信 (投稿日 : 2022 年 8 月 16 日)
Dear Hoss, Thank you for your kind review. We are sorry to read that you haven't enjoyed your stay with us. We will report your feedback to the relevant department in order to improve our services. Best regards.

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 4 月に 2 泊滞在

10/10 (非常に良い)

Valeria

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
A due passi dalla Fontana di Trevi in un vicolo in pieno centro ma poco rumoroso, Avignonesi Suites si trova al secondo piano di un palazzo storico. Facile accedere alla struttura seppure non ci sia una reception. Il personale giunto in seguito si è dimostrato gentile e attento. La stanza era pulita e fornita di tutto quanto dichiarato, luminosa e pagata il giusto per un soggiorno di San Valentino! Ci tornerei!
2022 年 2 月に 1 泊滞在
Staffからの返信 (投稿日 : 2022 年 8 月 16 日)
Gentile Valeria, Grazie mille per la sua cortese recensione. Siamo felici di sapere che il soggiorno presso la nostra struttura è stata di vostro gradimento! Speriamo di potervi riaccogliere quanto prima possibile! Cordiali saluti.

2/10 (非常に不満)

Jaume

気になった点 : スタッフとサービス、客室の快適度
LADRONES
La peor decisión El hotel cobra el cargo de la noche sin poder cancelar, una vez que llegue al lugar nadie abrió la puerta, no respondieron al teléfono, tampoco el email, así que perdí el dinero y la reserva Tuve que pagar otro hospedaje Son unos LADRONES
2022 年 1 月に 1 泊滞在
Staffからの返信 (投稿日 : 2022 年 8 月 16 日)
Dear Jaume, Thank you for your kind review. We are sorry to read that you haven't enjoyed your stay with us. We will report your feedback to the relevant department in order to improve our services. Best regards.

10/10 (非常に良い)

Chiara

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Io ed il mio compagno abbiamo soggiornato presso questa struttura per 6 giorni nel periodo di capodanno. Stanza confortevole e pulita, televisione di ultima generazione, Wi-Fi, a disposizione macchina del caffè espresso e bollitore acqua con tante varietà di te e tisane. Oste molto cordiale e disponibile. Struttura in pieno centro ma comunque molto silenziosa, a pochissimi passi dalla fermata metro Barberini ed a soli 5 minuti a piedi dalla fontana di Trevi. Tornerò sicuramente!
2021 年 12 月に 5 泊滞在
Staffからの返信 (投稿日 : 2022 年 8 月 16 日)
Gentile Chiara, Grazie mille per la sua cortese recensione. Siamo felici di sapere che il soggiorno presso la nostra struttura è stata di vostro gradimento! Speriamo di potervi riaccogliere quanto prima possibile! Cordiali saluti. Lo Staff

8/10 (良い)

Christian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 12 月に 4 泊滞在
Staffからの返信 (投稿日 : 2022 年 8 月 16 日)
Thank you very much for your kind review. We are glad to see that you have enjoyed your stay with us. We are looking forward to welcoming you again as soon as possible! Best regards. Staff

10/10 (非常に良い)

Margarita

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 10 月に 3 泊滞在
Staffからの返信 (投稿日 : 2022 年 8 月 16 日)
Thank you very much for your kind review. We are glad to see that you have enjoyed your stay with us. We are looking forward to welcoming you again as soon as possible! Best regards. Staff

8/10 (良い)

Richard

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
lovely quiet room
This hotel was great value for money and a great location. Quite central and next to a metro but no noise. I would stay again.
2021 年 9 月に 2 泊滞在

2/10 (非常に不満)

Margot

気になった点 : スタッフとサービス
I couldn’t get in and no one answered calls!
I showed up and pressed the button to enter the building, no one answered. I asked a passerby if he could call them for me and no one answered. I pressed all of the other buttons to be buzzed in, got to the door and there was a lock with a pin code device. I was never sent a code to enter the building or room. There was no reception, and I was told non of this! I showed up alone and the door is in an alley that smells like trash bins. I had to quickly make other arrangements for the night and ended up never staying over. I’ve received a confirmation email, told I was set to go, told there was no need to call and reconfirm.
2021 年 7 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 11 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Manager very helpful. Rooms clean with complementary water bottles and coffee. Room spacious but washroom is a bit tight but manageable. Great location with 5 min walking distance to Trevi fountain. Also a nice dessert diner right across the property and burgers next door.
2019 年 6 月に 3 泊滞在

4/10 (不満)

宿泊されたお客様

出張, カップルで旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was in a central location, however facilities were not to the standards that I Expected. The shower for example lacked water pressure, the bathroom floor was a slip hazard due to polished timber floor that you had to step down onto, the shower had a shower curtain with was not visible on the internet site.There was no baggage support and towels were only issued every two days.The front door was a common key with lacked security in my option. The from door was not fire rated and the thought of if an evacuation was necessary one would have to search for the key. No safe, fridge or even milk was provided. A Kettle was provided on the window sill with limited space for use. A coffee machine was provided in the main hall however lacked in my option safety standards due to the fact that you had to pull the cord out to reset the device prior to opperation with out turning the power off. The wifi signal was weak and most times did not work in our room. Overall the room when comparing with nearby places was overpriced. We were disappointed with place and will not return.
2019 年 5 月に 5 泊滞在

4/10 (不満)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
2019 年 5 月に 2 泊滞在

10/10 (非常に良い)

Blerina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 4 月に 3 泊滞在

4/10 (不満)

Georgios

気になった点 : 客室の快適度
Πολύ μικρός χώρος και με καθόλου ηχομόνωση!
Δεν υπήρχε ΚΑΘΟΛΟΥ ηχομόνωση στην πόρτα αλλά και ανάμεσα στα δωμάτια με αποτέλεσμα να ακούγεται μέχρι και ο παραμικρός διάλογος από τους δίπλα! Επίσης, όταν περνούσε κάποιος μπροστά απ'την πόρτα του δωματίου στον «κεντρικό» διάδρομο, ακουγόταν στην κυριολεξία σα να ήταν μέσα απ'το δωμάτιο μας! Επίσης, βρήκαμε το χώρο πολύ μικρό, σε σημείο που σου δημιουργεί αίσθημα κλειστοφοβίας!
2019 年 3 月に 4 泊滞在

10/10 (非常に良い)

giovanna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 3 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
2018 年 12 月に 3 泊滞在

6/10 (普通)

William

良かった点 : 清潔度、施設のコンディションと設備
2018 年 9 月に 2 泊滞在