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ハンプトン イン リバーサイド ダウンタウンの口コミ

2.5 out of 5
ハンプトン イン リバーサイド ダウンタウン
3505 Market Street, Riverside, CA

口コミ

8.8

非常に良い

評価 10 - 905 件の口コミ中 589 件が非常に良い" "
評価 8 - 905 件の口コミ中 158 件が良い" "
評価 6 - 905 件の口コミ中 75 件が普通" "
評価 4 - 905 件の口コミ中 39 件が不満" "
評価 2 - 905 件の口コミ中 44 件が非常に不満" "

9.4/10

清潔度

8.8/10

スタッフとサービス

9.0/10

設備とサービス

9.2/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

10/10 (非常に良い)

Damien

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
There was music outside that was a bit loud, but I like the fact that there were ear plugs on our night stands provided by the hotel. I like
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Jonathan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Area around the property was just fine, only tough thing is right now, they are going through construction for their parking lot. So parking was tough but no big deal.
2024 年 5 月に 1 泊滞在
mahaからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel we are making a new hotel that's why the parking is complicated, but we do have 24h valet service for your convenience we will do our best to make your stay better.

8/10 (良い)

Bryan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The property is nice and close to the mission inn district.
2024 年 5 月に 2 泊滞在
mahaからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 (非常に良い)

Lupe Martha、San Dimas

良かった点 : 清潔度、スタッフとサービス
Perfect location for downtown Riverside!❤️
2024 年 5 月に 1 泊滞在
mahaからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 (良い)

Sandra

グループ旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Parking area needs to be closer.
2024 年 5 月に 1 泊滞在
mahaからの返信 (投稿日 : 2024 年 5 月 21 日)
thank you for your response we will do our best to make your stay as comfortable as possible

10/10 (非常に良い)

Maricella

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved the fact that this wasn't just a good hotel but a good area everything we needed and wanted to do was in walking distance.
2024 年 5 月に 2 泊滞在
JHからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 (非常に良い)

Yulia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great place, clean and safe!
2024 年 4 月に 2 泊滞在
mahiからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel

10/10 (非常に良い)

Monique

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Martha、Whittier

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent stay at the Hampton Inn. Staff was friendly and the room was very comfortable. My only suggestion would be to extend the breakfast to 10am on weekends. Especially Sunday morning.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Allison

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Comfortable room, a small but much appreciated swimming pool, and a very good complimentary breakfast. I didn’t want to pay $23 for parking so I parked right on the residential street next to the hotel with no problems. My one complaint is that the windows in the room didn’t open (I have a strong preference for fresh air).
2024 年 4 月に 3 泊滞在

6/10 (普通)

Jeffrey

出張
良かった点 : 清潔度
Elevators were not consistently operating properly. Sometimes stopping at floors not selected.
2024 年 4 月に 1 泊滞在

8/10 (良い)

Donna、Atlanta

2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

edlin

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
very centric
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Wendy

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Kay

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
For some reason, the entire parking lot was unavailable. The only parking was over a block away or you had to valet park. Parking was 15-30.00 and you could not access your car once it was parked.
2024 年 3 月に 1 泊滞在

6/10 (普通)

Latisha

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
There was a used razor in my shower and when I explained it to the front desk they ignored me and acted like they didn’t care
2024 年 3 月に 1 泊滞在

2/10 (非常に不満)

Mario

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
You have to pay for parking every night you stay .
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Tilila

良かった点 : 清潔度、施設のコンディションと設備
Everything was good
2024 年 3 月に 1 泊滞在
JHからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for your review. I am glad to hear that your experience was positive. We look forward to seeing you soon.

10/10 (非常に良い)

Claudia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
JHからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for your review. I am glad to hear that your experience was positive. Thank you and look forward to seeing you soon.

6/10 (普通)

Cristian

2024 年 3 月に 1 泊滞在

4/10 (不満)

henry

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
New hotel, friendly staff but no parking. I was asked to park in a parking structure a block away.
2024 年 3 月に 1 泊滞在
JHからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our parking service didn't meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon.

6/10 (普通)

Cen

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
There is a music club right outside our window. The crazy loud music lasted until 2am!!! I wasn’t able to fall in sleep at all. Parking is more than $30 /night and I feel guilty not tipping the employees who help get my car from the valet. Breakfast is nice.
2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Rocio

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Vからの返信 (投稿日 : 2024 年 3 月 7 日)
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

8/10 (良い)

SAMI

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Parking cost
My only complaint is they charge you $23 a night for parking at an off-site parking structure. To come to find out paying directly to structure itself and not the hotel it is only $10. Parking is a rip off dont pay hotel to park.
2024 年 2 月に 1 泊滞在
Vからの返信 (投稿日 : 2024 年 3 月 7 日)
Thank you for taking the time to write such a detailed review. All your comments areessential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Everything was great EXCEPT the parking. They did not have on sight parking and charged for off sight parking. The off sight parking wasn’t in the safest spot and they made you pay extra if you wanted valet.
2024 年 2 月に 1 泊滞在
Vからの返信 (投稿日 : 2024 年 3 月 7 日)
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 (非常に良い)

Marianna

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean, modern, convenient. Great breakfast, tea and coffee in the lobby
2024 年 2 月に 1 泊滞在
Vからの返信 (投稿日 : 2024 年 3 月 7 日)
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 (非常に良い)

Jason

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The morning buffet was really great!
2023 年 12 月に 3 泊滞在
Vからの返信 (投稿日 : 2024 年 3 月 7 日)
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 (非常に良い)

Allison

2024 年 2 月に 1 泊滞在
Vからの返信 (投稿日 : 2024 年 3 月 7 日)
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 (非常に良い)

Brian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Vからの返信 (投稿日 : 2024 年 3 月 7 日)
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

2/10 (非常に不満)

Silena

家族旅行
良かった点 : 施設のコンディションと設備
気になった点 : 清潔度、スタッフとサービス、客室の快適度
2024 年 2 月に 1 泊滞在
Vからの返信 (投稿日 : 2024 年 3 月 7 日)
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel wasnot up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Riverside.

2/10 (非常に不満)

Matthew

出張
気になった点 : スタッフとサービス、客室の快適度
You can do better.
Did not disclose parking charges when I booked (that should be illegal). Need to re-do my entire expense report (thanks). Double charged me for parking, and 4 calls later, charge still not reversed on my CC. Walls and floors/ceilings inside room were really thin. Woke up by noisy neighbors several times during the night. Will not return to this property.
2024 年 2 月に 1 泊滞在
Vからの返信 (投稿日 : 2024 年 3 月 7 日)
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Riverside.

10/10 (非常に良い)

Teresa、Potomac

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful and safe location. Excellent and attentive staff!
2024 年 2 月に 2 泊滞在
Vからの返信 (投稿日 : 2024 年 3 月 7 日)
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

8/10 (良い)

wajdi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good location great view fuuny smell in room
2024 年 2 月に 4 泊滞在
Vからの返信 (投稿日 : 2024 年 3 月 7 日)
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

6/10 (普通)

Stephanie

良かった点 : スタッフとサービス、設備とサービス
Overall great however the cleanliness needs to be taken alittle serious for the amount of money paid for a room .
2024 年 2 月に 1 泊滞在
Vからの返信 (投稿日 : 2024 年 3 月 7 日)
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Riverside.

10/10 (非常に良い)

Guillermina

出張, 家族旅行, 小さなお子様連れの家族旅行, グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Loved this place
2023 年 12 月に 1 泊滞在
Vからの返信 (投稿日 : 2024 年 3 月 7 日)
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 (非常に良い)

Guillermina

出張, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
I loved this place
2023 年 12 月に 1 泊滞在
Vからの返信 (投稿日 : 2024 年 3 月 7 日)
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 (非常に良い)

Alexis、Roseville

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean nice quiet
2024 年 1 月に 1 泊滞在
Vからの返信 (投稿日 : 2024 年 3 月 7 日)
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

6/10 (普通)

Anna

小さなお子様連れの家族旅行
Rom was clean but hotel was noisy. When we checked I we were given the keys to someone else's Room.
2024 年 1 月に 1 泊滞在
Vからの返信 (投稿日 : 2024 年 3 月 7 日)
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Riverside.

10/10 (非常に良い)

Adrian

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Other than the walking distance to separate building self parking, our stay and accommodations were a 10. We would stay here again!
2024 年 1 月に 1 泊滞在
Vからの返信 (投稿日 : 2024 年 3 月 7 日)
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

6/10 (普通)

Cherilyn R

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Vからの返信 (投稿日 : 2024 年 3 月 7 日)
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Riverside.

4/10 (不満)

Elena

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Parking is a hassle, the front desk folks not very nice.
2024 年 1 月に 1 泊滞在
Vからの返信 (投稿日 : 2024 年 3 月 7 日)
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Riverside.

6/10 (普通)

Angela

2024 年 1 月に 1 泊滞在

8/10 (良い)

Patrick M、Riverside

家族旅行
Breakfast was great
2024 年 1 月に 1 泊滞在
JHからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
No more on site parking available
The Hotel parking is condamned for construction, parking is now offsite at the nearest public parking. Elevator in that parking is out of service currently. The hotel is charging the same price for parking than before when it was on site, which makes no sense. Valet parking is offered at $33/ night !!
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Maria

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Vからの返信 (投稿日 : 2024 年 3 月 7 日)
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

8/10 (良い)

Rolando

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wild child concert!
Nice quiet place. Newer hotel breakfast was delicious. Parking not so good construction in the area took away the parking lot for the hotel. Additional parking was one block away. Had to pay for that!
2024 年 1 月に 1 泊滞在
JHからの返信 (投稿日 : 2024 年 3 月 8 日)
Thank you for taking the time to write such a detailed review. All your comments areessential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.

8/10 (良い)

Gina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
You shouldn’t have to pay for parking
Hotel and staff are great ! It’s in a great location. The only downfall is parking, even if you valet just so you can check in and drop your stuff off and then leave if you come back after the valet hours and you have to self park you still have to pay for the valet price !
2024 年 1 月に 1 泊滞在

6/10 (普通)

Larry

良かった点 : 清潔度、スタッフとサービス
2024 年 1 月に 2 泊滞在
Vからの返信 (投稿日 : 2024 年 3 月 7 日)
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Riverside.

10/10 (非常に良い)

Jenna

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Vからの返信 (投稿日 : 2024 年 3 月 7 日)
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 (非常に良い)

Jessica

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was near by
2024 年 1 月に 1 泊滞在
JHからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.