デスク、遮光カーテン、アイロン / アイロン台、ベビーベッド (無料)

マイクロテル イン & スイーツ バイ ウィンダム リッチモンド エアポートの口コミ

2 out of 5

口コミ

4.6
評価 10 - 1224 件の口コミ中 143 件が非常に良い" "
評価 8 - 1224 件の口コミ中 157 件が良い" "
評価 6 - 1224 件の口コミ中 175 件が普通" "
評価 4 - 1224 件の口コミ中 181 件が不満" "
評価 2 - 1224 件の口コミ中 568 件が非常に不満" "

4.6/10

清潔度

5.6/10

スタッフとサービス

4.4/10

設備とサービス

4.4/10

施設のコンディションと設備

4.8/10

環境への配慮

口コミ

2/10 (非常に不満)

YK

小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was the dirtiest hotel I ever stayed in. Rooms and common areas are extremely dirty. Breakfast was terrible, bagels with butter, cereal, and waffles. Breakfast area was so dirty, we did not even want to eat there. Avoid this place.
2024 年 5 月に 3 泊滞在

2/10 (非常に不満)

Cordell

家族旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Poor care from most of the staff. Have to continuously ask for linen and towels. This has been a continuous problem since I have been here. Sad!!!
2024 年 5 月に 4 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 28 日)
Hello Cordell,We apologize for any inconvenience you experienced during your stay. Your feedback helps us improve our services moving forward. We recommend guests share concerns with onsite management to address any issues promptly. Thank you for bringing this to our attention.

2/10 (非常に不満)

Carrie

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 27 日)
Hello Carrie, We're sorry to hear that your experience didn't meet your expectations. Please don't hesitate to contact us directly to share more details about your stay so we can address any concerns you may have had. We value your feedback and would appreciate the opportunity to improve.

6/10 (普通)

Melissa

カップルで旅行
気になった点 : 設備とサービス、施設のコンディションと設備
Very average hotel. Do not expect much from here.
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 25 日)
Hello Melissa,We appreciate your feedback and regret to hear that your experience fell short of expectations. Your comments have been duly noted for our continuous improvement efforts. Thank you for staying with us and we hope to welcome you back in the future.

2/10 (非常に不満)

Enrique

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stay Away
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 24 日)
Hello Enrique, We appreciate your feedback and regret to hear that your experience did not meet expectations. We value all comments as they help us improve our services for future guests. Feel free to reach out to our management team with any additional details from your stay. Thank you for sharing your thoughts with us.

2/10 (非常に不満)

Charity

ペット同伴の旅行, 小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
There were stains on the carpet and sofa, cigarette burns in the comforter, blood stains on the sheets. The elevator was broken. There was some sort of bug in the bed (I won’t say bed bugs but it looked like it) I honestly didn’t stay long enough to further, these things Were noticed within the first minute of entering the room. Then when we refused to stay there and asked for a refund, we were denied a full refund.
2024 年 5 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Hello Charity, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

2/10 (非常に不満)

Liz

気になった点 : 清潔度、施設のコンディションと設備
El cuarto hecho un asco
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Hello Liz, We regret to hear about your experience. We encourage guests to reach out to our management team directly to address any concerns they may have had during their stay.

8/10 (良い)

Brandon

Not bad for the price.
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Hello Brandon, We are glad to hear that you found value in our rates. Your feedback is appreciated as we strive to provide an enjoyable stay for all our guests. Should you have any further comments or suggestions, please feel free to share them with us. Thank you for choosing our hotel for your stay.

2/10 (非常に不満)

GYORGY

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We stay a night but a hotel as a package so no idea how’s the hotel looks inside! The room stinks very very dirty sheets dirty They said has breakfast but not even a coffee in the morning ! We are ended up to go to the airport early seat there instead of this place m! Never again
2024 年 5 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Hello GYORGY, We apologize for any inconvenience during your stay. We recommend reaching out to our management team directly to address your concerns and improve your experience. Your feedback is valuable to us for future enhancements.

2/10 (非常に不満)

OSAMUYIMEN T

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Horrible experience
2024 年 5 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 18 日)
Hello OSAMUYIMEN T,We're disappointed to hear about your experience. Your feedback is valuable as we strive to improve our services. Thank you for bringing this to our attention.

2/10 (非常に不満)

JRascha

家族旅行, 小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Dirtiest hotel I seen in my life. Towels were filthy like someone drove on them. The sheets had stains on them like they haven’t been washed since opening. No remote in the room. Refrigerator was dirty. No elevator. Just overall BAD experience
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 18 日)
Hello JRascha,We are disappointed to hear about your recent experience and apologize for any inconveniences you encountered. We take cleanliness very seriously and will address this with our housekeeping team. Your feedback is valuable for us to improve our services for future guests.

2/10 (非常に不満)

Stuart

気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Waste my time
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Stuart, We are sorry to hear that your expectations were not fully met during your stay. Your feedback is valuable to us as we continuously strive to improve our services. Should you wish to discuss your experience further, please do not hesitate to reach out to our management team. Thank you for choosing to stay with us.

8/10 (良い)

TALIBAH

良かった点 : スタッフとサービス
The carpet needs to ve changed. It made me cringe it looked dirty and old.
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 15 日)
Hello TALIBAH, Thank you for sharing your feedback with us. We appreciate your comments and will ensure they are passed on to the relevant teams for their review and consideration. Your input is valuable in helping us improve our overall guest experience.

10/10 (非常に良い)

Jolynn

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was quiet.
2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Hello Jolynn,We are pleased to hear that you found our hotel to be quiet during your stay. Your comfort and relaxation are our top priorities. Should you have any other feedback or require assistance in the future, please do not hesitate to reach out to us.

2/10 (非常に不満)

Rikki

2024 年 4 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Rikki, We're sorry to hear that your stay didn't meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your visit. We value all feedback and would like the opportunity to address any issues you experienced.

4/10 (不満)

Elizabeth

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
There were socks and candy on the floor. Everything was grimey..carpet had lots of stains and stuff kind of glued in....the building is not new so some of that could be natural aging...coffee not ready and came slowly. I never did get a full cup...no hot water... It was fairly quiet though.
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Hello Elizabeth, We appreciate your detailed feedback and apologize for the inconvenience you experienced during your stay. We always strive to maintain the highest standards of cleanliness and comfort for our guests. We will address these concerns with our housekeeping and maintenance teams to ensure a better experience for future guests. Thank you for mentioning the quiet atmosphere, we're glad you found that aspect enjoyable.

4/10 (不満)

Ebone

良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
Smoking or non smoking it doesn’t excuse the filthy towels and rags they have in this facility to clean yourself with the room smells of cat urine in the carpet one of the beds didn’t fit the box it should not have to look or smell bad and it was not at all quiet
2024 年 5 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Hello Ebone, We are sorry to hear about your experience. We take our guests' feedback seriously and will address these concerns with our housekeeping and maintenance teams. Our goal is to ensure all guests have a pleasant stay with us.

2/10 (非常に不満)

Michael

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is the worst hotel ever!!!! Arrived for our daughter’s college graduation, being unfamiliar with the area and could not keep our belongings in the room from fear of roaches and unsanitary conditions. The property seems to be somewhat of a shelter. There’s multiple people loitering around the property at all hours smoking and drinking and a lot of unsavory comings and goings. As you look up at the windows there’s food/cereal boxes and beer bottles clearly visible from the outside. It is noisy and feels very unsafe. It is a shame that Expedia has this property listed as an option on this site. Corporate will be contacted regarding the false advertising of pictures and such.
Managerからの返信 (投稿日 : 2024 年 5 月 11 日)
Hello Michael,We regret to hear about your experience and thank you for bringing this to our attention. We take all feedback seriously and will address your concerns with the management team and work towards improvements. We recommend reaching out to the hotel management directly for any further assistance or clarification on the property's amenities.

2/10 (非常に不満)

alex

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
.
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
Hello alex,We apologize for any inconvenience caused during your stay with us. Your feedback is valuable to us and will be shared with our team for improvement. If you have any further comments or concerns, please don't hesitate to reach out to our management team directly.

2/10 (非常に不満)

Vincent O

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The inside is not well maintained. Poor room cleanliness. The elevator was not working and as a elderly person I had to struggle to take my bags to the second floor. In its current condition, this hotel should not be listed.
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
Hello Vincent O,We are truly sorry to hear about your experience. Guest feedback is valuable for our continuous improvement. We appreciate you bringing these matters to our attention for further investigation by our team. Please feel free to reach out to our management for any additional concerns you may have regarding your stay.

8/10 (良い)

BENJAMIN

気になった点 : スタッフとサービス、施設のコンディションと設備
The location
2024 年 4 月に 5 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Hello BENJAMIN,We appreciate your feedback on the location of our hotel. The convenience of our setting is a point of pride for us, and we regret if it did not meet your expectations. Our team continually works to provide a comfortable stay for all of our guests. We hope you will consider staying with us again in the future.

10/10 (非常に良い)

Demonte

良かった点 : 清潔度、スタッフとサービス
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 8 日)
Hello Demonte,We are stoked to hear you had a fantastic stay with us! If you have any additional feedback to share, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

2/10 (非常に不満)

Sayed

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Extremely dirty and noisy. The walls are paper thin and you can even hear next door guests breathing. I was staying for one night and could not sleep and I checked out at 3:00 am and slept in my car
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Hello Sayed,We apologize for the inconvenience you experienced during your stay. We take all feedback seriously and will address your concerns with our team to improve our guests' experience. Your comfort and satisfaction are important to us, and we regret falling short this time.

2/10 (非常に不満)

NADIA

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The absolute worst place I’ve ever stayed in.
2024 年 5 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Hello NADIA,We're truly sorry to hear about your disappointing experience during your recent stay. Your feedback is important to us as we continuously strive to improve our services. Thank you for bringing this to our attention.

2/10 (非常に不満)

James

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
Very noisy with dogs over toppers moving around all night day and night an elevator not working supposed to been on the third floor never want that stay again
2024 年 5 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Hello James, We appreciate you sharing your experience with us. Our team is committed to addressing concerns to enhance guest satisfaction. If you have any further feedback, please reach out to our management team.

4/10 (不満)

Bridget

ペット同伴の旅行
気になった点 : 設備とサービス
The room looked and smell clean but I saw bedbugs. Yikes!
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 4 日)
Hello Bridget, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

8/10 (良い)

Mariam

2024 年 4 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Hello Mariam, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

2/10 (非常に不満)

Veronica

出張, 家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
they have bed bugs
2024 年 4 月に 4 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 30 日)
Hello Veronica, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

8/10 (良い)

Yoelvis

良かった点 : 清潔度、スタッフとサービス
No muy biet
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Hello Yoelvis, We appreciate your feedback and regret to hear that your experience did not meet expectations. Your comments are valuable for our continued improvement. Thank you for bringing this to our attention.

10/10 (非常に良い)

Brandon

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great customer service
2024 年 4 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
Hello Brandon,We are delighted to hear that you had a positive experience with our customer service. It is always our aim to provide exceptional service to all our guests. Your feedback is greatly appreciated and we hope to welcome you back in the future.

4/10 (不満)

casie

2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello casie, We regret to hear that your stay did not meet your expectations. Please do not hesitate to reach out to us with any detailed feedback you may have so we can address any issues accordingly.

2/10 (非常に不満)

Belinda

家族旅行, 小さなお子様連れの家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The place was run down, carpet slick with dirt, unsanitary bathroom, dirty tub with dingy grey towels with no texture that were suppose to be white. Broken tv and no phone service in the room. I had to go downstairs and make my complaint and nothing was done to move me or fix the situation. WARNING, do not stay at this property. It is run down and the service and establishment reeks of an extended stay Motel 6. Highly disappointed! I will not be returning! Wyndham should be embarrassed to have their name on this place. Unreal! I wouldn’t even give it 1 star, but the system doesn’t allow that to submit your review.
2024 年 4 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 20 日)
Hello Belinda,We regret that your recent stay did not meet your expectations. We value your feedback and will share it with the appropriate teams for review. Thank you for bringing this to our attention.

8/10 (良い)

Erica

良かった点 : 清潔度、施設のコンディションと設備
It was a interesting location. The location was easy to find. Close to the interstate. The employees were friendly. Very accessible. The peace and quiet was very comfortable and relaxing.
2024 年 4 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 19 日)
Hello Erica,We are delighted to hear that you found our location easy to find and our staff friendly. We strive to provide a peaceful and relaxing atmosphere for all our guests to enjoy. If you have any more feedback you'd like to share, please do not hesitate to reach out to us.

6/10 (普通)

amit kumar

良かった点 : 清潔度
気になった点 : スタッフとサービス
Very close to runway you can hear noise plane landing and leaving .
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 18 日)
Hello amit kumar, Thank you for sharing your feedback with us. Our proximity to the airport allows for convenient travel access for many guests. We recommend contacting the hotel directly prior to your next stay to discuss room options that may better accommodate your preferences.

10/10 (非常に良い)

William

2024 年 4 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Hello William,We are thrilled to hear you had a wonderful experience at our hotel! We hope to welcome you back again soon for another exceptional stay.

2/10 (非常に不満)

Omar

2024 年 4 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Hello Omar, We're sorry to hear that your experience didn't meet expectations. Please feel free to reach out to us directly to discuss any concerns you may have had during your stay. We value your feedback and would love the opportunity to address them.

8/10 (良い)

John

2024 年 4 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 17 日)
Hello John, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

2/10 (非常に不満)

Laura Iveth

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Our room was dirty
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 14 日)
Hello Laura Iveth,We regret to hear about your experience and appreciate your feedback on the cleanliness. We encourage guests to reach out to our management team directly with any concerns they may have regarding their stay. Your feedback helps us continue to improve our services for all of our guests.

6/10 (普通)

Tyler

出張
気になった点 : 施設のコンディションと設備
The room had a used wet towel still hanging up when I got there the room was very cold and construction workers were there drunk everywhere
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 14 日)
Hello Tyler,We appreciate your feedback and apologize for any inconvenience you may have experienced during your stay. We take cleanliness and guest comfort seriously and will address your concerns with our housekeeping and security teams. Your comments will help us improve our services for future guests.

10/10 (非常に良い)

William

2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 4 日)
Hello William,We are stoked to hear that you had a fantastic stay at our hotel! We appreciate your kind words and hope to welcome you back soon for another excellent experience.

10/10 (非常に良い)

Annette

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Enjoy the rest.Room very clean
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 10 日)
Hello Annette,We appreciate your feedback on the cleanliness of our rooms and are delighted to hear you had a pleasant stay. Your comfort is our top priority, and we hope you visit us again soon for another enjoyable experience.

6/10 (普通)

Cameron

良かった点 : スタッフとサービス
Was fine for an overnight on a road trip.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Hello Cameron,We're glad to hear that your stay met your needs for a quick stopover. If you have any more feedback to share, please feel free to get in touch with our management team directly. We appreciate your review.

2/10 (非常に不満)

Michael

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス
When we arrived, there was only two very flat pillows on the bed, for two occupants. One of them had blood and urine stains on it, when asking for another one the front desk person says, sorry we have no more. At that point, I asked to check out and get a refund, and somehow he found me a pillow.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Hello Michael, We apologize for any inconvenience caused during your stay and thank you for bringing this to our attention. We encourage guests to contact management directly for any concerns to ensure a swift resolution. Your feedback is important to us as we continuously strive to improve our services.

8/10 (良い)

Jessie

カップルで旅行, 家族旅行
Overall fine for the price. Weird smells walking down hallway lol
2024 年 3 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 7 日)
Hello Jessie,We appreciate your feedback and are glad to hear you found value in your stay. Rest assured, we will address the issue of the smell to ensure a more pleasant experience for future guests. Thank you for bringing this to our attention.

6/10 (普通)

Ellen

家族旅行
The room reeks of smoke.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 4 日)
Hello Ellen, We apologize for any inconvenience caused by the smoke smell in your room. We highly value our guests' comfort and feedback for future improvements. Management appreciates your comments and will address this matter accordingly.

2/10 (非常に不満)

Yolisa

出張, 小さなお子様連れの家族旅行
良かった点 : 設備とサービス
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I do not recommend this hotel, for me hygiene and family safety are paramount.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Hello Yolisa, We take all feedback seriously and will address any concerns raised by our guests. Your comments will be shared with the relevant teams for further review and improvements. Thank you for sharing your experience with us.

2/10 (非常に不満)

David

2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 20 日)
Hello David,We are sorry to hear that your experience did not meet expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would appreciate the opportunity to address any issues you encountered.

2/10 (非常に不満)

Heather

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 2 日)
Hello Heather, We're sorry to hear your experience didn't meet expectations. Please feel free to reach out to us directly with any feedback you'd like to share so we can address any concerns.

4/10 (不満)

Kimberly、MARIETTA

カップルで旅行
気になった点 : 清潔度、施設のコンディションと設備
This place needs a good bath. Other Microtels have been bare bones, but clean. I thought I could trust that to be their MO for Wyndham, but I suppose not. I will think twice before staying in another.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 27 日)
Hello Kimberly,Thank you for sharing your feedback with us. We appreciate your comments and will ensure they are passed along to the relevant teams for further review. We strive to meet and exceed our guests' expectations and regret hearing that we may have fallen short in your case. Your input is valuable to us as we continue to improve our services for all future guests.

2/10 (非常に不満)

josee

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Bruyant, dispute dans le couloir, nous avons entendu des portes claquer une partie de la soirée! Nous sommes repartis à 5hrs du matin…. Ouf!
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 27 日)
Hello josee, We apologize for any disturbance you experienced during your stay. Guest feedback is essential for us to address any concerns promptly. Rest assured, we value your feedback and will address this matter accordingly.