Stephen, who was working the front desk, was very helpful!
Steven
2025 年 6 月に 1 泊滞在
10/10
Nice hotel as we traveled there Midwest
William
2025 年 6 月に 1 泊滞在
10/10
Near the county fairgrounds
Douglas
2025 年 6 月に 2 泊滞在
10/10
This was very convenient to for access to Springfield Franconia Metro and Springfield Mall had lots of dining options - very busy on a weekend night.
Alexa J
2025 年 6 月に 1 泊滞在
10/10
Dry nice. Great value!
Brett
2025 年 6 月に 1 泊滞在
10/10
Our room was clean and comfortable. The staff were friendly. The breakfast was good and the eating area clean and very well maintained.
Cindy
2025 年 6 月に 1 泊滞在
10/10
Thomas E
2025 年 5 月に 2 泊滞在
10/10
Spacious room with comfortable bed and seating. Good for travelers
Susan
2025 年 6 月に 1 泊滞在
10/10
By far the best hotel I’ve stayed at in a very long time. I will be staying here every time I come through the Richmond area!
Donna
2025 年 6 月に 1 泊滞在
10/10
nice stay.
Joon-Woong
2025 年 6 月に 1 泊滞在
10/10
It was so new. Loved it!
Georgia
2025 年 5 月に 1 泊滞在
10/10
Chedi
2025 年 2 月に 2 泊滞在
10/10
Our stay was amazing! Room very clean! Staff very professional,friendly and on point when needed! Great staff !
Tammy
2025 年 5 月に 1 泊滞在
6/10
Had it not been for the horrible customer service, I would have given a much better rating. I booked a king bed suite but was give a room with two queen beds. When I went back to the front desk, the gentleman was nothing short of rude and disrespectful. No apologies, no explanation other than the rooms were on a “first come first serve basis” and that’s “just how it is”. The hotel was very clean and had a nice breakfast. Again, I would have given a better rating but they certainly need to train their staff better on how to treat their guests. I can’t say enough how much the lack of consideration and respect for guests was, it really soured our stay. And we never did get the king bed suite that we booked months in advance. Very disappointing
Tammy
2025 年 5 月に 3 泊滞在
10/10
Felt newly remodeled. Great breakfast! Friendly staff! Beautiful, luxurious room. Wheelchair accessible room! Was absolutely great!
Tim
2025 年 5 月に 1 泊滞在
8/10
Misty
2025 年 5 月に 1 泊滞在
10/10
A perfect stay, quiet, very clean and friendly and cheerful staff at reception. The bed (suite) are so comfortable that we stayed one night longer. The breakfast war really good and the staff at the breakfast buffet were quick to refill and clean up. It smells good throughout the building.
Anja
2025 年 5 月に 1 泊滞在
10/10
👍
Lukasz
2025 年 5 月に 1 泊滞在
10/10
I was impressed with every aspect of our stay. The hotel was beautiful, bright, and clean. The rooms were large and well appointed. The morning breakfast offered a wide range of choices. It will definitely be my go-to when visiting my daughter in Richmond!
Leigh
2025 年 5 月に 3 泊滞在
10/10
.
Camby
2025 年 5 月に 2 泊滞在
10/10
Rooms are large and cleaned. Beds comfortable. The bathroom is large and stylish. Staff very friendly and courteous
Adele Newhouse
2025 年 5 月に 1 泊滞在
10/10
Very friendly staff, nice property
Gregory
2025 年 5 月に 1 泊滞在
10/10
Terrific facility and staff !!
Michael
2025 年 5 月に 4 泊滞在
10/10
Richmond is a pretty quiet town and a college town, so the only things we saw that you can really do is drink. If there was something we missed about it that would be unfortunate, but the local food was pretty great and they had several common restaurant chains if you aren’t looking for something state/richmond specific. The mall is also lacking which was sad to see. The hotel itself was also really nice and cozy. We didn’t have any issues checking in or out.