3 か所のレストラン、朝食、ランチ、ディナーに営業 (シーフード)
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ベストウェスタン プラス ブームタウン カジノ ホテルの口コミ

2.5 out of 5
ベストウェスタン プラス ブームタウン カジノ ホテル
2100 Garson Road, Verdi, NV

口コミ

7.6

良い

評価 10 - 1002 件の口コミ中 319 件が非常に良い" "
評価 8 - 1002 件の口コミ中 327 件が良い" "
評価 6 - 1002 件の口コミ中 180 件が普通" "
評価 4 - 1002 件の口コミ中 98 件が不満" "
評価 2 - 1002 件の口コミ中 78 件が非常に不満" "

8.0/10

清潔度

8.0/10

スタッフとサービス

7.6/10

設備とサービス

7.6/10

施設のコンディションと設備

7.6/10

環境への配慮

口コミ

8/10 (良い)

Satoshi

2023 年 7 月に 4 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2023 年 7 月 31 日)
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 (良い)

Luz

グループ旅行
There’s nothing that I don’t like, it’s just that it’s kind a old hotel for me.
2024 年 5 月に 1 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2024 年 5 月 19 日)
Thank you for completing the survey regarding your recent stay at our property. We are currently planning a renovation of our hotel. We are still a few months away from renovations, but we are very excited to get started! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 (非常に不満)

Aaron

カップルで旅行
気になった点 : スタッフとサービス
Hotel did not honor my requestnfor a non smoking room.
2024 年 5 月に 1 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2024 年 5 月 19 日)
On behalf of our entire team, I would like to apologize for not exceeding your expectations. At the time of check-in, we did not have a non-smoking suite available. If we had a non-smoking room available, we would have happily placed you in this room instead. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 (良い)

KARLTON

良かった点 : 清潔度、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2024 年 5 月 18 日)
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 (不満)

Karisa

気になった点 : 施設のコンディションと設備
Low budget all around
2024 年 4 月に 1 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2024 年 5 月 3 日)
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 (普通)

crystal

2024 年 4 月に 3 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2024 年 5 月 19 日)
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 (非常に良い)

Connie

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It’s not as busy as other casinos and it has a play area for the kids with very good deals.
2024 年 4 月に 1 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for completing the survey regarding your recent stay at our property. We are so happy to hear you had such a pleasant experience with us! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 (良い)

Kirk

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2024 年 4 月 24 日)
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 (非常に良い)

Javier C

良かった点 : スタッフとサービス
No
2024 年 4 月に 1 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2024 年 4 月 17 日)
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 (良い)

William、Las Vegas

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The discount coupons given at check-in were not redeemable. We checked in at about 5:45 pm and went to dinner at the steakhouse and were told the dinner coupon was only valid from 4 to 5:30 We arrived at the steakhouse at 6:30. I thought that this was a cheap come on. I was directed to parking which was not available. Parked some distance to the hotel. Staff as nice and always greeted us. Hotel and Casino were clean.
2024 年 4 月に 1 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2024 年 4 月 14 日)
On behalf of our entire team, I would like to apologize for not exceeding your expectations. The steakhouse 'coupon' that was provided at check-in, is a flyer to inform you of the special. There is specialty pricing available from 4:30-5:30 pm. Once it is after 5:30, the pricing raises, but the special is still available to order. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 (非常に良い)

Tracey

The greeter meet us in the parking lot , he was fabulous , walked us through the property.
2024 年 4 月に 1 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2024 年 4 月 14 日)
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 (不満)

Christine

家族旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
The room assigned was faraway from the casino and restaurant. The furnitures were beat up and no end table at either side of the beds. No carpet on the floor and refused to change to a room with carpet.
2024 年 4 月に 4 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2024 年 4 月 12 日)
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We will be passing along your comments to the appropriate departments. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 (良い)

Mary

良かった点 : 清潔度
2024 年 4 月に 3 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2024 年 4 月 10 日)
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 (普通)

Vassili

良かった点 : スタッフとサービス
気になった点 : 清潔度
There were two boxes of left over food in the room when we checked in, which made the room smell terrible. The alarm clock went off at 5am in the morning and woke up us whole family, we were not able to fall back to sleep afterwards.
2024 年 4 月に 1 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2024 年 4 月 10 日)
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We will be passing along your comments to our housekeeping team. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 (良い)

brian

2024 年 4 月に 1 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2024 年 4 月 5 日)
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 (不満)

Brad

良かった点 : 設備とサービス
Loved the place but the beds were extremely uncomfortable and i could here the neighboring room loud and clear. We had the two room double king room and thought by upgrading we would have had a better experience. Dang.
2024 年 3 月に 1 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2024 年 3 月 20 日)
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We will be passing along your comments to the appropriate departments. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 (不満)

Eric

家族旅行
良かった点 : 清潔度、設備とサービス
気になった点 : 施設のコンディションと設備
Strange ventilation problem. Pete and Roy weren’t able resolve problem. Had to move once it was so noisy. The second room was fine for one day but also started making noise too but not as bad as the first room. It was a vibration rattling type of sound. I heard the noise from many areas . It seems to be only near the pool. Steakhouse was nice. Food and service was very good
2024 年 3 月に 3 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2024 年 3 月 20 日)
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We will be passing along your comments to the appropriate departments. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 (良い)

Catherine

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location.
2024 年 3 月に 3 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2024 年 3 月 6 日)
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 (非常に良い)

yon、ninilchik

良かった点 : 設備とサービス
enjoyable and easy
2024 年 2 月に 1 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2024 年 3 月 1 日)
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 (普通)

Jacob、Millbrae

グループ旅行
良かった点 : スタッフとサービス
Staff was super nice. just your average hotel
2024 年 2 月に 2 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2024 年 2 月 28 日)
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 (非常に良い)

Logan

2024 年 2 月に 3 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2024 年 3 月 20 日)
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 (普通)

KImberly

良かった点 : 清潔度
2024 年 2 月に 1 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2024 年 2 月 21 日)
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 (非常に良い)

Lee、Meridian

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff is exceptionally nice! Free drinks at table games is sweet. I didn't like our room with two connecting doors and one noisy neighbor, but I'll know next time to book through the hotel at a lower than Expedia room rate a better room.
2024 年 2 月に 1 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2024 年 2 月 21 日)
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 (普通)

Jeffrey

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Room decor is ok, mattress was a little janky could use an update. Some table games were closed. When I inquired about it they said they were short staffed. Wanted to go to the steakhouse but it is closed on Monday and Tuesday. Ended up going to the grill house, food was ok, staff was great but ambiance not so much.
2024 年 2 月に 1 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2024 年 2 月 15 日)
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 (普通)

Michael

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
AC in the room working like a "Tractor" ,
2024 年 2 月に 2 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2024 年 2 月 14 日)
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 (非常に良い)

Edgar

2024 年 2 月に 1 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2024 年 3 月 20 日)
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 (不満)

Heather

家族旅行
良かった点 : スタッフとサービス
Smoking environment
Didnt sleep well due to smoke smell even in rooms. Near indoor pool and very loud. Hard to breathe if any resp issues or kiddos.
2024 年 1 月に 1 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2024 年 1 月 28 日)
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 (非常に良い)

Gregory

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Peets coffee and milkshakes at Mel’s
2023 年 12 月に 1 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2024 年 1 月 26 日)
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 (良い)

james

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2024 年 1 月 26 日)
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 (良い)

Maria

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2024 年 1 月 26 日)
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 (不満)

Robert

小さなお子様連れの家族旅行
気になった点 : スタッフとサービス
The property smells like a kennel, had to let hotel managers know there was dog poop in hallway of suites. When we got there we were told they didn’t have the 2 rooms I reserved only 1, and there was a $100 refundable deposit for each room. So disappointed with this facility.
2024 年 1 月に 1 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2024 年 1 月 26 日)
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 (非常に良い)

Kimberly

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Front desk agent was friendly. Room was ok. Toilet doesn't flush properly and the heater is loud but otherwise room was good. I stayed because of the snow. Cant get over the summit. Will be back to visit another day.
2024 年 1 月に 1 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2024 年 1 月 26 日)
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 (非常に不満)

Haichao、Nashville

2024 年 1 月に 1 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2024 年 1 月 28 日)
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 (非常に良い)

ILIF

2023 年 12 月に 1 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2024 年 1 月 26 日)
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 (普通)

ching-yao

良かった点 : 清潔度
気になった点 : スタッフとサービス
2024 年 1 月に 1 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2024 年 1 月 26 日)
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 (良い)

Andrea

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Tight squeeze
The stay there is very convenient and nice however it was a little to small for walking around and the bathroom was very tight. In our room the air conditioner wasnt working properly it jad toceither be off or on jigh. If it wasnt a loudvscreeching and banging noise radiiated the whole time.
2023 年 12 月に 1 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2024 年 1 月 26 日)
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 (非常に不満)

Jennifer

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything horrible! Dont stay here you will regret it always
2023 年 12 月に 2 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2023 年 12 月 28 日)
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 (非常に良い)

salena

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Love this place
The stay was wonderful very helful and friendly staff i will differently stay again my family and I love boomtown
2023 年 12 月に 2 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2023 年 12 月 28 日)
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 (普通)

Yu

良かった点 : 清潔度、スタッフとサービス
2023 年 12 月に 1 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2023 年 12 月 28 日)
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 (非常に良い)

Zhen、Fremont

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place, will definitely come back.
2023 年 12 月に 1 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2023 年 12 月 28 日)
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 (非常に良い)

Xing

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2023 年 12 月 28 日)
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 (非常に良い)

Yolanda

2023 年 12 月に 1 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2023 年 12 月 28 日)
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 (普通)

James

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2023 年 12 月 28 日)
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 (良い)

domingo d

Haley, Hotel Assistant Managerからの返信 (投稿日 : 2024 年 2 月 7 日)
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 (非常に良い)

Gregory

ペット同伴の旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Cozy fun and has Peets coffee inside
2023 年 12 月に 1 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2023 年 12 月 28 日)
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 (良い)

Lealand

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice birthday getaway
Birthday trip and had a great time! Successful at gambling, friendly cocktail servers and checked frequently. Very friendly employees. Beds were a little bouncy was our only complaint. Will come back.
2023 年 12 月に 2 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2023 年 12 月 28 日)
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 (非常に良い)

Christina

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2023 年 12 月 28 日)
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 (非常に良い)

Jesse

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2023 年 12 月に 1 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2023 年 12 月 28 日)
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 (非常に不満)

ron

カップルで旅行
I booked this room because the place has a pool, when I arrived they told me the pool was down for repairs. I am very dissapointed that they did not mention this on the website!!!
2023 年 12 月に 1 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2023 年 12 月 28 日)
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 (普通)

Hugo

家族旅行
気になった点 : スタッフとサービス
Reno 2023
The room was very affordable and located near the highway which was a great convenience. There is a gas station real close to the hotel, which was also a plus. There was a small water leak in our bathroom but I would stay here again. No breakfast included.
2023 年 12 月に 1 泊滞在
Haley, Hotel Assistant Managerからの返信 (投稿日 : 2023 年 12 月 28 日)
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.