「This was our first time at this property and it will be our last. Upon check in, we were assigned a room and when we got to our room and used the keycard to open it, it was already occupied by other people. We went back to front desk and they were not very apologetic and did not offer any compensation for the major mistake, just put us in a different room. The then next day we got back to our room after being out all day, and our room keys didn’t work. So we had to go all the way from the third...
「This was our first time at this property and it will be our last. Upon check in, we were assigned a room and when we got to our room and used the keycard to open it, it was already occupied by other people. We went back to front desk and they were not very apologetic and did not offer any compensation for the major mistake, just put us in a different room. The then next day we got back to our room after being out all day, and our room keys didn’t work. So we had to go all the way from the third...
Christine