Hi TAKUMI, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. Again thank you for your feedback and recent stay and I hope that we can welcome you back in the future. Kind Regards

Thank you for your review. We have spare toothbrush and razor kit at reception.

Hi Joe, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. Again thank you for your feedback and recent stay and I hope that we can welcome you back in the near future. Kind Regards

Hi Simon, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. Again thank you for your feedback and recent stay and I hope that we can welcome you back in the near future. Kind Regards

Hi patricia, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. Again thank you for your feedback and recent stay and I hope that we can welco

Hi James, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. Again thank you for your feedback and recent stay and I hope that we can welcome you back in the future. Kind Regards

Hi Emma, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. Again thank you for your feedback and recent stay and I hope that we can welcome you back in the future. Kind Regards

Hi thomas, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. Again thank you for your feedback and recent stay and I hope that we can welcome you back in the future. Kind Regards

Hi Adaeze, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. I would like to apologise that we did not meet your expectations during your recent stay with us. Let me assure you that your feedback has been forwarded to the relevant department to improve our services. It was great to serve you at our property. Again, thank you for your feedback and recent stay and I hope that you can give us another opportunity to welcome you back in the future and that your last stay with us was a exception.

Hi Anonymous, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. Again thank you for your feedback and recent stay and I hope that we can welcome you back in the future. Kind Regards

Hi jaSMINE, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. Should you visit us again in the future, you can always contact us regarding your stay preferences, we want to make sure you have a really comfortable stay. Again thank you for your feedback and recent stay and I hope that we can welcome you back in the future. Kind Regards

Hi Fco Borja, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. Again thank you for your feedback and recent stay and I hope that we can welcome you back in the future. Kind Regards

Hi Alison, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. Again thank you for your feedback and recent stay and I hope that we can welcome you back in the future. Kind Regards

Hi Anonymous, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. Again thank you for your feedback and recent stay and I hope that we can welcome you back in the future. Kind Regards

Hi Chris, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. I do apologize that your recent stay did not meet your expectation based on the low scores given.I can inform you that our Leisure club Facilities have been advertised for refurbishment 2 months prior before we started the refurbishment. I do apologise you were unable to make use of it during this time. I do hope that you will give us another opportunity in the future to make use of our newly refurbished facilities. Again, thank you for your feedback and recent stay and I hope that we can welcome you back in the future and give us the opportunity that your recent stay was a exception. Kind Regards

Hi claire Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. It is always great to have staff mentioned by guests! This will certainly be forwarded to the individual. Again thank you for your feedback and recent stay and I hope that we can welcome you back in the future. Kind Regards

Hi Rachel, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. It is always great to have staff mentioned by guests! This will certainly be forwarded to the individual. Again thank you for your feedback and recent stay and I hope that we can welcome you back in the future. Kind Regards

Hi Louise, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. It is always great to have staff mentioned by guests! This will certainly be forwarded to the individual. Again thank you for your feedback and recent stay and I hope that we can welcome you back in the future. Kind Regards

Hi Mohamed,Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. I do apologize that your recent stay did not meet your expectation based on the low scores given.I can inform you that our Leisure club Facilities have been advertised for refurbishment 2 months prior before we started the refurbishment. So unless this was something you missed at the time of reservation.It was great to serve you at our property. Again, thank you for your feedback and recent stay and I hope that we can welcome you back in the future and give us the opportunity that your recent stay was a exception. Kind Regards

Hi Helen, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. This will certainly be forwarded to the individual. Again thank you for your feedback and recent stay and I hope that we can welcome you back in the future. Kind Regards

Hi Anonymous, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. This will certainly be forwarded to the individual. Again thank you for your feedback and recent stay and I hope that we can welcome you back in the future. Kind Regards

Hi Anonymous, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. This will certainly be forwarded to the individual. Again thank you for your feedback and recent stay and I hope that we can welcome you back in the future. Kind Regards

Hi Hyun, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. This will certainly be forwarded to the individual. Again thank you for your feedback and recent stay and I hope that we can welcome you back in the future. Kind Regards

Hi Marius, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. This will certainly be forwarded to the individual. Again thank you for your feedback and recent stay and I hope that we can welcome you back in the future. Kind Regards

Hi Anonymous, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. Again thank you for your feedback and recent stay and I hope that we can welcome you back in the future. I want to inform you that our leisure club facilities will be starting its refurb in January and we are very excited to have our grand opening in April as well. The team at voco wish you a lovely Christmas holidays, and also a Happy New Year,Kind Regards

Hi Maria, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. Again thank you for your feedback and recent stay and I hope that we can welcome you back in the future. The team at voco wish you a lovely Christmas holidays, and also a Happy New Year,Kind Regards

Hi Kamal, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. I would like to apologise that we did not meet your expectations during your recent stay with us. Let me assure you that your feedback has been forwarded to the relevant department to improve our services. It was great to serve you at our property. Again, thank you for your feedback and recent stay and I hope that you can give us another opportunity to welcome you back in the future and that your last stay with us was a exception.

Hi Michael, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. It is always great to have staff mentioned by guests! This will certainly be forwarded to the individual.Again thank you for your feedback and recent stay and I hope that we can welcome you back in the future. Kind Regards

Hi Nigel, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. I would like to apologise that we did not meet your expectations during your recent stay with us. Let me assure you that your feedback has been forwarded to the relevant department to improve our services. It was great to serve you at our property. Again, thank you for your feedback and recent stay and I hope that you can give us another opportunity to welcome you back in the future and that your last stay with us was a exception.

Hi Laura, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. Again thank you for your feedback and recent stay and I hope that we can welcome you back in the future. Kind Regards

Hi Jasber, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. Again thank you for your feedback and recent stay and I hope that we can welcome you back in the future. Kind Regards

Hi Mr Adam, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. Again thank you for your feedback and recent stay and I hope that we can welcome you back in the future. Kind Regards

Hi lain, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. I do apologise that you had some issues with staff at the food & beverage team, let me assure your feedback has been forwarded to the relevant department.Again thank you for your feedback and recent stay and I hope that we can welcome you back in the future. Kind Regards

Hi Chris, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. I would like to apologise that we did not meet your expectations during your recent stay with us. Let me assure you that your feedback has been forwarded to the relevant department to improve our services. It was great to serve you at our property. Again, thank you for your feedback and recent stay and I hope that you can give us another opportunity to welcome you back in the future and that your last stay with us was a exception.

Hi gavin, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. Again thank you for your feedback and recent stay and I hope that we can welcome you back in the future. Kind Regards

Hi Anonymous, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. Again thank you for your feedback and recent stay and I hope that we can welcome you back in the future. Kind Regards

Hi Anonymous, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. Again thank you for your feedback and recent stay and I hope that we can welcome you back in the future. Kind Regards

Hi Rochus, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. Again thank you for your feedback and recent stay and I hope that we can welcome you back in the future. Kind Regards

Hi William, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. Again thank you for your feedback and recent stay and I hope that we can welcome you back in the future. Kind Regards

Hi Moureen,Thank you for choosing voco and for taking the time to provide feedback about your experience at voco READING.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.The only positive thing i can say is that towards the end of the year we are looking to have our leisure club refurbished. After this we expect it to bring a much more improved product and improve our guest experience as well.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Kind Regards

Hi Anonymous, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. Again thank you for your feedback and recent stay and I hope that we can welcome you back in the future. Kind Regards

Hi Jatinder, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. I would like to apologise that we did not meet your expectations during your recent stay with us. Let me assure you that your feedback has been forwarded to the relevant department to improve our services. It was great to serve you at our property. Again, thank you for your feedback and recent stay and I hope that you can give us another opportunity to welcome you back in the future and that your last stay with us was a exception.

Hi Alexandra, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. Again thank you for your feedback and recent stay and I hope that we can welcome you back in the future. Kind Regards

Hi Gary, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. Again thank you for your feedback and recent stay and I hope that we can welcome you back in the future. Kind Regards

Hi Damilola, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. Again thank you for your feedback and recent stay and I hope that we can welcome you back in the future. Kind Regards

Hi Thelma, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. Again thank you for your feedback and recent stay and I hope that we can welcome you back in the future. Kind Regards

Hi Martin, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. Again thank you for your feedback and recent stay and I hope that we can welcome you back in the future. Kind Regards

Hi PUI YING, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. Again thank you for your feedback and recent stay and I hope that we can welcome you back in the future. Kind Regards

Hi Daren, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. Again thank you for your feedback and recent stay and I hope that we can welcome you back in the future. Kind Regards

Hi michael, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. Again thank you for your feedback and recent stay and I hope that we can welcome you back in the future. Kind Regards