施設の正面 (日没後)

アビー ハウス ホテルの口コミ

3 out of 5
アビー ハウス ホテル
118 Connaught Road, Reading, England

口コミ

7.8

良い

評価 10 - 62 件の口コミ中 19 件が非常に良い" "
評価 8 - 62 件の口コミ中 25 件が良い" "
評価 6 - 62 件の口コミ中 12 件が普通" "
評価 4 - 62 件の口コミ中 4 件が不満" "
評価 2 - 62 件の口コミ中 2 件が非常に不満" "

8.6/10

清潔度

8.6/10

スタッフとサービス

8.0/10

設備とサービス

7.8/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

8/10 (良い)

Laura

2023 年 11 月に 1 泊滞在

8/10 (良い)

hilary

カップルで旅行
良かった点 : 清潔度
comfy bed, clean room, good shower. website says there is breakfast but there is not!
2023 年 10 月に 1 泊滞在

4/10 (不満)

Colin Paul

2023 年 9 月に 1 泊滞在

8/10 (良い)

Amy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 4 泊滞在

10/10 (非常に良い)

Catherine

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The owner was very friendly
2023 年 7 月に 1 泊滞在

6/10 (普通)

Susan

2023 年 7 月に 1 泊滞在

8/10 (良い)

Sophie

2023 年 7 月に 2 泊滞在

10/10 (非常に良い)

stephen

2023 年 6 月に 1 泊滞在

6/10 (普通)

Alex

良かった点 : スタッフとサービス
Very average
2023 年 5 月に 1 泊滞在

10/10 (非常に良い)

M K STEPHEN

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Comfortable
Good
2022 年 11 月に 1 泊滞在

10/10 (非常に良い)

Jessica

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely staff. Pleasant room.
Stayed for one night while traveling on business. Room was great. Staff were really helpful.
2022 年 9 月に 1 泊滞在

10/10 (非常に良い)

Dan

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice quaint hotel, was a good find
I arrived in the early evening, I was greeted at the door, check-in was easy. I was upgraded to a deluxe suite as I was on my own and a double was booked. I was showed to my room and made sure my key card worked. The room was clean, the usual tea/coffee assortment and a kettle was there. The bathroom is small but what do you really need. It was clean and hot running water which is all I need. The bed was comfy, it was softer than I'm used to but slept quite well. The owner told me about the area and where to go to eat dinner. There is a road nearby that has lots of restaurants which was perfect.
Room, the morning after my stay (I made the bed again)
2022 年 9 月に 1 泊滞在
Reception Managerからの返信 (投稿日 : 2022 年 9 月 28 日)
Dear Mr Byne, Thank you very much for your kind comments and compliments – We are delighted that you enjoyed your stay and we look forward to welcoming you back again soon. Kind regards

10/10 (非常に良い)

Jane

2022 年 8 月に 2 泊滞在
Reception Managerからの返信 (投稿日 : 2022 年 9 月 28 日)
Dear Ms Jane Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. We look forward to seeing you again in the near future. Kind regards

8/10 (良い)

GARY

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2022 年 7 月に 2 泊滞在

8/10 (良い)

Rebecca

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely stay. Friendly welcoming staff
Our stay was very good. They upgraded our rooms for free, the bed was very comfortable with high quality linin, tastefully decorated, good location with only a short drive to the city centre but best of all were the very friendly welcoming staff. We would certainly stay again.
2022 年 6 月に 1 泊滞在

8/10 (良い)

peter

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All absolutely fine owner helpful
2022 年 6 月に 1 泊滞在

8/10 (良い)

Martin

良かった点 : 清潔度、スタッフとサービス
2022 年 4 月に 1 泊滞在

10/10 (非常に良い)

Connor

2022 年 4 月に 1 泊滞在

2/10 (非常に不満)

Jason

2022 年 4 月に 1 泊滞在

8/10 (良い)

Paul

出張
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Meet me in the car park. When signing in I asked for a vat receipt but he said he could not give me one. Would be helpful if hotels.com would allow them to
2022 年 3 月に 1 泊滞在

8/10 (良い)

Sarah

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 1 月に 1 泊滞在

6/10 (普通)

Lynda

家族旅行
良かった点 : 清潔度
No information on website to indicate bar/restaurant were closed only got that information after booking was made. We were required to give advanced notice of our arrival, the telephone number listed was tried but not recognised, we sent an email and received no reply, later found out the telephone lines had been damaged. It appears the main Hotel is closed and we were given a room in the rear annexe which was however clean and tidy.
2021 年 11 月に 1 泊滞在

10/10 (非常に良い)

Fraser

2021 年 11 月に 1 泊滞在

10/10 (非常に良い)

Jon

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great location, host and stay
Super friendly host, nice big rooms and spotless.
2021 年 9 月に 1 泊滞在

10/10 (非常に良い)

Lauren

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2021 年 8 月に 4 泊滞在

6/10 (普通)

Danielle

Ok
2020 年 3 月に 1 泊滞在

6/10 (普通)

Lynn

出張
Average Stay
Average Overnight Stay, wouldn't rave about it nor complain about it. slightly overpriced.
2020 年 2 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent service and support from staff. Would recommend.
2019 年 12 月に 1 泊滞在

8/10 (良い)

Karen

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 10 月に 4 泊滞在
Manager Abbey House Hotel からの返信 (投稿日 : 2019 年 11 月 6 日)
Dear Guest Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. We look forward to welcoming you back again very soon at The Abbey House Hotel Reading. Kind regards

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、客室の快適度
stayed one night, very good
Lovely hotel, clean, quiet and comfortable. A little dated.
2019 年 7 月に 1 泊滞在

10/10 (非常に良い)

FAYE

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great for business trip
Very comfortable and welcoming stay, have been back for work on several occasions and will return! Lovely breakfasts too.
2019 年 6 月に 4 泊滞在
Guest Relations Teamからの返信 (投稿日 : 2019 年 6 月 11 日)
Dear Guest Thank you very much for your lovely comments and choosing to stay again & again at The Abbey House Hotel Reading. It is always a pleasure to receive feedback from our guests. We look forward to welcome you in again in the near future. Kind Regards

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 5 月に 4 泊滞在
Martaからの返信 (投稿日 : 2019 年 5 月 28 日)
Dear guest Thank you very much for taking time and providing the valued feedback about your stay with us. We are glad to hear that your overall feedback is really positive about our hotel. Thank you once again and we look forward to welcome you again in future. Kind Regards

10/10 (非常に良い)

Neil

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Abbey hotel Reading
Very helpful, clean and tidy.
2019 年 3 月に 1 泊滞在

10/10 (非常に良い)

Greg

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great little find in Reading
Made to feel very welcome. Clean and comfortable, good food, free parking, will definitely be staying again
2019 年 2 月に 1 泊滞在

8/10 (良い)

sushant

Found this hotel to be very clean offering good value. Had a slight issue with heating, but management tried to resolve this promptly.
2018 年 11 月に 1 泊滞在

8/10 (良い)

Mat

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good value
Near to shopping centre, nice clean hotel, friendly owner, good breakfast cooked to order
2018 年 11 月に 1 泊滞在

10/10 (非常に良い)

haolin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 7 月に 8 泊滞在

10/10 (非常に良い)

Susan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
First class stay
Lovely clean rooms, friendly staff and plenty parking space.
2018 年 7 月に 4 泊滞在

8/10 (良い)

Colin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 6 月に 1 泊滞在

8/10 (良い)

karen、southport

良かった点 : スタッフとサービス、客室の快適度
nice hotel easy access to Ascot
Nice hotel, great breakfast and helpful staff clean facilities.
2018 年 6 月に 1 泊滞在
Marta Jonczyk からの返信 (投稿日 : 2018 年 6 月 27 日)
Dear Ms Karen Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. We look forward to welcoming you back again in the near future. Kind regards, Marta

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 5 月に 1 泊滞在
Marta Jonczykからの返信 (投稿日 : 2018 年 6 月 27 日)
Dear Sir/ Madam Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. We look forward to seeing you again in the near future. Kind regards

4/10 (不満)

Sam

良かった点 : 清潔度
気になった点 : 客室の快適度
Very small twin room, two of us barely had space to move, beds not very comfortable.

10/10 (非常に良い)

Brandy、Edmonton, Canada

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Friendly staff, clean very comfortable rooms.
The gentleman who checked us in was friendly, courteous and helpful. He offered us an upgrade to a larger room, which we greatly appreciated - we had just booked a small one as we were only staying 1 night. The beds were very comfortable and the room was clean. The house itself has lots of wonderful character and looked to be well kept. They also had free parking. It is located within walking distance of shopping and places to see. We would definitely stay there again.
2017 年 10 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We enjoyed our stay at the Abbey House Hotel as it was both comfortable, clean and near the Reading Festival site. The staff was very nice and helpful.
2017 年 8 月に 4 泊滞在

8/10 (良い)

Katja

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Traditional charm and helpful personnel
A charming older building with a lot of character. The personnel was very helpful, when we foreigners had a lot to ask. The rooms were clean and Wi-Fi worked fine. There were usb-sockets so we didn't have to use adapters to charge our phones. Free parking and easy to access by car, which was one of the main reasons we chose this hotel. There was full English breakfast + continental breakfast available. I would come back, definitely.

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
2017 年 7 月に 2 泊滞在

6/10 (普通)

Leanne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

8/10 (良い)

Carly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Friendly, comfortable
Stayed for work, very helpful team of staff, room clean and well looked after, car parking on site, breakfast hot and fresh, good price

6/10 (普通)

Martin、Croydon

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Good basic hotel ,breakfast could be better
Good basic hotel , although we had trouble sleeping the bed was far too soft . It's ok if you like soft beds . Weird set up on tv ,only seemed to get bbc channels ! We were only there for one night so it wasn't an issue otherwise we would have queried it . The cooked breakfast could be improved ,it seemed to be all reheated or microwaved , would have been nice to have been freshly cooked , if your paying a tenner it's a not worth it . The staff are really friendly and helpful and the executive room was lovely and very clean

10/10 (非常に良い)

Mo & Barb、Lincolnshire

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A great find....
Faultless from start to finish. Good, friendly welcome. Room was spotless, excellent bedding, plenty of cupboard space, excellent bathroom with good working shower over the bath and lovely white towels. Plenty of drinks in room. Lovely young lady serving breakfast but we didn't try the English breakfast...... stayed with cereal and toast and jams and tea and coffee. Plenty of free private parking. Recommended.