ビーチ、白砂、サンラウンジャー、ビーチタオル

ジ エッジウォーター リゾート アンド スパの口コミ

3.5 out of 5

口コミ

8.0

とても良い

評価 10 - 1005 件の口コミ中 336 件が非常に良い" "
評価 8 - 1005 件の口コミ中 393 件が良い" "
評価 6 - 1005 件の口コミ中 189 件が普通" "
評価 4 - 1005 件の口コミ中 61 件が不満" "
評価 2 - 1005 件の口コミ中 26 件が非常に不満" "

8.0/10

清潔度

8.4/10

スタッフとサービス

8.2/10

設備とサービス

7.4/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

4/10 (不満)

Urara

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
The Edgewater Resort & Spaからの返信 (投稿日 : 2024 年 1 月 3 日)
Kia Orana Urana, thank you for posting a review score. Meitaki team Edgewater.

2/10 (非常に不満)

宿泊されたお客様

2020 年 1 月に 6 泊滞在
The Edgewater Teamからの返信 (投稿日 : 2020 年 2 月 4 日)
Kia Orana, We would like to thank you for the great review. Glad to hear you were happy and pleased with your stay and the service provided. Hope to see you again soon. We appreciate the feedback. Meitaki Maata

8/10 (良い)

NAGAYUKI

良かった点 : 施設のコンディションと設備
気になった点 : 清潔度
1週間滞在してシーツが取り替えられなかったことが引っかかった。 それ以外は、温水シャワーも出るし、食事もアトラクションもよかったと思う。何もせずにのんびりと滞在するのには良いと思う。
2019 年 2 月に 6 泊滞在
Allanからの返信 (投稿日 : 2019 年 4 月 9 日)
Thank you Nagayuki for your review. We appreciate your feedback.

8/10 (良い)

宿泊されたお客様

2018 年 12 月に 1 泊滞在

8/10 (良い)

きんちゃん

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
庭にある建物の2階でした。Wi-Fiがブルースカイフロントに近い所しかアンテナ無いみたいです。部屋からは繋がらない。朝食は付いていたけど温かいのが無くてパンと果物飲み物位だから、朝食無くても良いかもです。スタッフは普通でした。夕食は部屋て持参した日本食にしました。バーでは地元のダンサーがフラダンス?をしていました。夕食取らなくても立って見ている人もいましたから、私も同じ様に拝見しました。日本語版の案内も、部屋にありましたから日本人も泊まるんでしょう。普通に良いホテルです。
2018 年 12 月に 1 泊滞在

8/10 (良い)

トム、日本

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
高すぎず安すぎず全ての人向けのホテル
アイツタキ島がメインだったので、ラロトンガでの二泊はそんなにお金をかけませんでした。このホテルはファミリーも多く、全ての人向けといった感じです。ニュージーランド航空の人いわく、CAさんも宿泊するホテルだそうです。旅行会社のパンフレットにも必ずと言っていいほど、載っているホテルですね。高級感はないですが、安心して泊まれるホテルです。
2018 年 6 月に 2 泊滞在

8/10 (良い)

MAX、日本、東京都

良かった点 : 清潔度、スタッフとサービス、客室の快適度
子ども連れにオススメ
毎日アクティビティが用意されており、天候が悪い日でもエリア内で楽しむことができた。 また、キッズクラブ(託児)もあり、当日に予約なしで参加することができる。キッズクラブでも別途プログラムが用意されていた。
2017 年 10 月に 5 泊滞在
Loanaからの返信 (投稿日 : 2017 年 12 月 5 日)
Thank you for taking the time to review and share your recent holiday experience with us at the Edgewater Resort & Spa. Your feedback is valuable as we strive to improve with each and every stay. We are delighted to hear that your holiday experience was delivered in the true Kia Orana Polynesian greeting that we have delivered for over 40 years and are well known for...The warmth and hospitality of our staff is an essential ingredient in our guests enjoying their stay with us. We are thrilled also that as the largest resort on the island, our facilities, staff and services ticked all the right boxes. If you are considering a return trip to Rarotonga, please do not hesitate to contact us on stay@edgewater.co.ck for an application to our Coral Club loyalty program which is designed to include a range of benefits to make your next stay with us even more memorable. Once again we thank you for your review. Kia Manuia & Kind Regards, The Edgewater Team

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
良くも悪くも
すべてにおいて問題ないレベルではある。 朝食はパンとシリアルとフルーツだけ。もう少し種類があるとよい。 プールは基本的に子供専用。大人で入っている人はいなかった。 ビーチもムリビーチに比べるとやはり物足りない。

10/10 (非常に良い)

FUMIAKI、JAPAN

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
ファミリーに優しいホテル
スタッフもこまめで、ファミリーにとって滞在しやすいと思う。 ファミリーも多かった。

8/10 (良い)

宿泊されたお客様

6/10 (普通)

Bronwyn

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
We stayed at the Edgewater as a family of 3: Mum, Dad and toddler. Overall the experience was great, the snorkeling on the beach is amazing, the gardens are beautiful, the aircon is amazing and the staff and housekeepers are all so welcoming and kind. A few points to consider, the roosters are loud in the morning and they seem to have loud entertainment almost every night. The beds are flat and hard, the floors were very sticky and dirty in our rooms (we know they are cleaned daily but maybe a deep steam clean is needed), the food at the Edgewater is average as is the spaghetti house. Other positives, great parking, simple but decent breakfast, snorkel gear to borrow as well as towels, reef shoes. Friendly dogs, plenty of seating and places to relax. A wonderful and reasonably priced spa. The location of the Edgewater is great. Overall we would stay here again but would upgrade to a better room with kitchen facilities and take ear plugs.
2024 年 5 月に 6 泊滞在

8/10 (良い)

Bridget

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff fabulous-service great and food very good. Buffets expensive and lagoon not the best on island .
2024 年 5 月に 7 泊滞在

2/10 (非常に不満)

glen

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It is in a awesome spot good snorkeling. Open drains that smell like raw sewage around the property. The staff juat seemed like they didn't want to be there not very friendly. Big wedding and prize giving going on so guests seemed to come second. Not a place I recommend!!!!!
2024 年 5 月に 3 泊滞在

8/10 (良い)

Sherilyn

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Edgewater Resort is great for short stays or for families wanting affordable and convenient accomodation because the resort is large and on the beach. There are better options for couples or small groups who prefer a more quiet and romantic Island environment.
2024 年 5 月に 6 泊滞在

4/10 (不満)

Paula Jacqui

グループ旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Quite run down. There were mold stains on the curtains. Some staff were not very friendly and were a bit rude at times.
2024 年 5 月に 5 泊滞在

10/10 (非常に良い)

Trixy

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staffs, very polite, very respectful, very approachable, can’t complain. Guess it comes with the culture. Love the activities that are available. Learned a lot from the local staffs with the activities provided by the hotel. Coconut husking, coconut cream making, making head garlands, head bands, hats, sarong tying, dancing etc. Very fully equipped, table tennis, swimming pool, pool table and next to the beach.
2024 年 5 月に 10 泊滞在
Edgewater からの返信 (投稿日 : 2024 年 5 月 16 日)
Kia Orana Trixy, thank you for your kind words and sounds like you fully converged yourself into all that the resort had to offer which is wonderful to hear. We will pass on your comments to the team. Meitaki team Edgewater

6/10 (普通)

Rhys Benet Peter

家族旅行
気になった点 : 施設のコンディションと設備
The roosters crowed from 2am onwards right outside the door. Woke us up every night, certainly not a restful stay. Our party of 6 were exhausted due to lack of sleep. Overall the accommodation was pretty run down, the staff at Mals bar were not friendly at all. We were confused how to order our drinks and they were not helpful. The waiting staff were wonderful.
2024 年 5 月に 6 泊滞在

8/10 (良い)

Joseph、Eleele

グループ旅行
良かった点 : 清潔度
Employees
2024 年 5 月に 7 泊滞在
Edgewater からの返信 (投稿日 : 2024 年 5 月 15 日)
Kai Orana Joseph, thank you for posting a review on your recent visit. Meitaki team Edgewater.

8/10 (良い)

Rebecca-Lea

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Awesome resort, great location, clean & tidy, very helpful & friendly staff, beds a little uncomfortable. Would definitely recommend staying here
2024 年 5 月に 6 泊滞在
Edgewater からの返信 (投稿日 : 2024 年 5 月 15 日)
Kia Orana Rebecca, thank you for your recent review. We will pass on your comments regarding the bed to the management team. Meitaki team Edgewater.

10/10 (非常に良い)

Edwina

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent place for my family to stay in and the live music was awesome and the pools my girls loved them. Will definitely come back and stay again
2024 年 4 月に 3 泊滞在
Edgewater からの返信 (投稿日 : 2024 年 5 月 6 日)
Kia Orana Edwina, thank you for taking the time to review the resort and pass on your feedback. So happy to hear you enjoy your holiday. Meitaki team Edgewater.

8/10 (良い)

Tesha

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
I thought the food and bar service was not up to standard for a 4 star resort. I travelled by myself and I found it very hard to get food service when I was sitting down and bar staff were not that friendly
2024 年 4 月に 6 泊滞在
Edgewater からの返信 (投稿日 : 2024 年 5 月 6 日)
Kia Orana Tesha, so sorry to hear we did not meet your expectation on service as we pride ourselves in offering friendly, welcoming service and will pass on your feedback to the management. Meitaki team Edgewater.

10/10 (非常に良い)

Kelly Erina

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely friendly staff. New pool. The resort is on the beach and there is great snorkeling in the Lagoon. 2 steps into the water and you could see fish. Great restaurants at the resort and also close by. Aircon in all rooms.
2024 年 4 月に 7 泊滞在
Edgewater からの返信 (投稿日 : 2024 年 5 月 6 日)
Kia Orana Kelly Erina, thank you for your kind words from your recent visit. Thank you for taking the time to share with others. Meitaki team Edgewater.

10/10 (非常に良い)

Annie

2024 年 4 月に 5 泊滞在

6/10 (普通)

Maryanne

家族旅行
気になった点 : 施設のコンディションと設備
Property was much older and run down than expected. Rooms definitely need a major upgrade. Breakfast was the same everyday. Would have been nice to have a bit of a change each day, even if it was different fruit. Staff were great and very friendly. Kids Club and Spa were good. Sad the slide was removed but the new pool tiles looked good. The country has so much potential but hardly any attractions. Expect a pricey stay as everything is expensive. We hired a car and it was the best thing for us. Many used the local bus or a Taxi but it wasn’t for us.
2024 年 4 月に 7 泊滞在
Edgewater からの返信 (投稿日 : 2024 年 5 月 3 日)
Kia Orana Maryanne, thank you for sharing your thoughts on your recent visit. We read and work though all feedback received. Meitaki Team Edgewater.

8/10 (良い)

Lynnette

2024 年 4 月に 4 泊滞在

10/10 (非常に良い)

Petra

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the closeness to the beach. The friendly staff. The island night, the barbecue night...great. The breakfast was great!
2024 年 4 月に 9 泊滞在
Edgewater からの返信 (投稿日 : 2024 年 5 月 2 日)
Kia Orana Petra, thank you for sharing your experience in your reviews. Meitaki team Edgewater

6/10 (普通)

Aida

気になった点 : スタッフとサービス
2024 年 4 月に 2 泊滞在
Edgewater からの返信 (投稿日 : 2024 年 4 月 30 日)
Kia Orana Aida, thank you for posting a review score on your recent visit. Meitaki team Edgewater

10/10 (非常に良い)

alysha

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We will always come back and stay at the edgewater for every visit back to Rarotonga. Massive thank you to Peter & Apii (fiona) who were so amazing with all our kids allowing them to be amoungst the activities hut whenever they wanted too and treating us all like family. You guys will always be in our hearts and our family too. Meitaki atupaka team at Edgewater we love you guys xxx
2024 年 4 月に 14 泊滞在
Edgewater からの返信 (投稿日 : 2024 年 4 月 30 日)
Kia Orana Alysha, thank you for the kind words regarding your stay and special mention of our superstars Peter and Apii. We will be sure to pass on your feedback. Meitaki Team Edgewater.

6/10 (普通)

Cherie

家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
We stayed in the old blocks ,810, and 1007 , very very tired, heat pump filters - 810 was clean, 1007 was disgusting , , 1007 wasn’t as tired as 810, if you can afford pay for the superior garden room , I would if we went again, apart from that food was pretty good , drinks coke, water etc were expensive, However they were 600ml bottles, cocktails were great at happy hour , pay with cash as there is a surcharge for credit cards, , Snorkelling out the front was pretty good , we walked up a bit and then floated back down towards the resort, our child is 8 and very confident in the water , there are other resorts with less coal to navigate around for younger kids, however due to this there were heaps more fish at the Edgewater , our child liked the kids club and we found this great to get a few hours of parent time, It is very busy at breakfast, we were there at the NZ school holidays We didn’t have a dinner there. Others that we were with did and they said it was good , and they also went to the “show” and said it was good value for money We would stay again 😊 in a better room 👍
2024 年 4 月に 1 泊滞在
Team Edgewater Resort &Spaからの返信 (投稿日 : 2024 年 5 月 2 日)
Kia Orana Cherie, thank you for sharing your experience. We have continuous refurbishment projects in place for the resort, but we are glad to hear that our Garden Superior Room was more to your liking. It is great to hear that you enjoyed happy hour cocktails; kids had fun at the Kids Club whilst you enjoyed your much deserved break. We look forward to welcoming you back to our piece of paradise soon.Meitaki Maata - Team Edgewater

8/10 (良い)

Monique

2024 年 4 月に 1 泊滞在
Edgewater からの返信 (投稿日 : 2024 年 4 月 30 日)
Kia Orana Monique, thank you for posting a review. Meitaki team Edgewater.

8/10 (良い)

Jacqueline

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Edgewater entertainment is excellent. Great position by the sea. Great for families. The room was a bit tired. Cleaning was good. An honest place. Great people
2024 年 4 月に 11 泊滞在
Edgewater からの返信 (投稿日 : 2024 年 4 月 27 日)
Kia Orana Jacqueline, thank you for taking the time to post a review on your recent stay. We are glad to see you enjoyed your stay. Meitaki team Edgewater.

8/10 (良い)

Rebecca

良かった点 : スタッフとサービス
Lovely island and water was amazing but maybe just too many chickens and roasters around resort. But would go back
2024 年 4 月に 9 泊滞在
Edgewater からの返信 (投稿日 : 2024 年 4 月 27 日)
Kia Orana Rebecca, thank you for posting a review on your recent stay. Meitaki team Edgewater.

10/10 (非常に良い)

annmarie

家族旅行
良かった点 : スタッフとサービス、設備とサービス
We booked a room last minute before we flew out. A little taken back at how dated they were. The grounds were fantastic and as you walked round there was a real sense of belonging. I can see ehy people come back here. Beach was great too. We found the food reasonably priced and it tasted great. The staff i couldnt fault.
2024 年 4 月に 1 泊滞在
Edgewater からの返信 (投稿日 : 2024 年 4 月 25 日)
Kia Orana Annmarie, thank you for sharing your experience from your recent visit with us. We will pass on your feedback to the team. Meitaki team Edgewater.

8/10 (良い)

Karen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Loud, very family friendly. Loud pool and facilities. Nice location. Parking not convenient. Most rooms upstairs…lots of stairs. Great dining options and shows. Friendly staff and nice spa on grounds. Next time I will stay at an adults only for a quieter stay
2024 年 4 月に 8 泊滞在
Edgewater からの返信 (投稿日 : 2024 年 4 月 25 日)
Kia Orana Karen, thank you for your feedback from your recent visit. We are a family resort so unfortunately with families comes volume which we try to manage as best we can. We appreciate your feedback and will share your comments with the team. Meitaki team Edgewater.

8/10 (良い)

Allyson

Edgewater からの返信 (投稿日 : 2024 年 5 月 15 日)
Kia Orana Allyson, thank you for taking the time to post a review from your recent stay. Meitaki team Edgewater.

8/10 (良い)

Melanie Lisa

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
I have been to the edgewater 8 years ago and the rooms were looking very tired now. We requested for a group of 10 to be together on the ground floor and to have three beds in my room as we were 3 ladies together. So what we got was 3 beds in an upstairs room and not all together. This was put right after night 2 of our 5 night trip. The furst mornjng we were woken from 2am 3am 4.30 by the rooster crowing outside our block and this continued most of the nights. After saying all this the food was excellant and the cocktails were great remember happy hour 5-6pm and their activities programme is varied
Edgewater からの返信 (投稿日 : 2024 年 5 月 3 日)
Kia Orana Melanie, thank you providing feedback on your recent stay. We were sorry to hear you didn't get the bed configuration you requested but happy to hear the team got it sorted for you. Those local roasters can be frustrating as they are allowed to roam free throughout the island. Thank you for your kind words on the food, cocktails and activities. Meitaki team Edgewater

10/10 (非常に良い)

Steve

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The Edgewater is a lovely family resort with great staff and facilities, and cycle scooter and car hire nearby. The bus stops at the resort and it's an easy bus trip to anywhere. We just had our third holiday here and had a great time. The room was clean and well maintained, with great views out across the lagoon.
2024 年 4 月に 8 泊滞在
Edgewater からの返信 (投稿日 : 2024 年 4 月 25 日)
Kia Orana Steve, was so lovely to welcome you back to Rarodise and The Edgewater Resort & Spa. Thank you for sharing your experience from your holiday and looking forward to your return. Meitaki team Edgewater.

10/10 (非常に良い)

Raihau

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Thank you
2024 年 4 月に 7 泊滞在
Edgewater からの返信 (投稿日 : 2024 年 4 月 25 日)
Kia Orana Raihau, thank you taking a moment to post a review score. Meitaki team Edgewater.

6/10 (普通)

Misun

良かった点 : スタッフとサービス
:
2024 年 4 月に 5 泊滞在
Edgewater からの返信 (投稿日 : 2024 年 4 月 25 日)
Kia Orana Misun, thank you for posting a reply score on your recent visit. Meitaki team Edgewater.

8/10 (良い)

Philippa

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
We like that we could just hop on s bus that came right up to the reception. We asked for a ground floor room with 3 beds we got a second floor room with 2 beds but by night 3 they had that sorted. The staff did a lovely display for my friend's birthday and the activities staff are great
2024 年 4 月に 5 泊滞在
Edgewater からの返信 (投稿日 : 2024 年 5 月 3 日)
Kia Orana Philippa thank you for taking the time to write a review your feedback is appreciated. We will forward your comments to the team. Meitaki team Edgewater.

10/10 (非常に良い)

Shane Lindsay

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Awesome resort to stay at. Had everything you needed. Really good location
2024 年 4 月に 6 泊滞在
Edgewater からの返信 (投稿日 : 2024 年 4 月 18 日)
Kia Orana Shane, thank you for posting a review on your recent stay. We will be sure to let the team know. Meitaki team Edgewater.

4/10 (不満)

Lisa、Redmond

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
The staff was very kind and accommodating. The room we stayed in was outdated and had obviously not been thoroughly cleaned in a very long time. The very small pool was overtaken every day by numerous unsupervised children.
2024 年 4 月に 3 泊滞在
Edgewater からの返信 (投稿日 : 2024 年 4 月 25 日)
Kia Orana Lisa, I'm so sorry we didn't not meet your expectation and appreciate your kind comments on our staff. We will send through your feedback to the management to investigate your concerns. Meitaki team Edgewater

10/10 (非常に良い)

Charmaine

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff, all so friendly and helpful. Our room was in a perfect spot. Cant wait to go back there again
2024 年 4 月に 7 泊滞在
Edgewater からの返信 (投稿日 : 2024 年 4 月 16 日)
Kia Orana Charmaine, thank you for your kind words. We will be sure to pass your comments to the team. Meitaki Team Edgewater

10/10 (非常に良い)

Kim

2024 年 4 月に 7 泊滞在
Edgewater からの返信 (投稿日 : 2024 年 5 月 6 日)
Kia Orana Kim, thank you for posting a review from your recent visit. Meitaki team Edgewater.

10/10 (非常に良い)

Nikol

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice property good for families
2024 年 3 月に 7 泊滞在
The Edgewater Resort & Spa Teamからの返信 (投稿日 : 2024 年 4 月 11 日)
Kia Orana Nikol, thank you for your review. Glad you enjoyed your stay with us.

10/10 (非常に良い)

Kim

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The place is very clean and the staff is exceptional. The hotel is bigger than I thought which is fine but I wanted a little more quiet
2024 年 4 月に 2 泊滞在
The Edgewater Resort & Spa Teamからの返信 (投稿日 : 2024 年 4 月 9 日)
Kia Orana Kim, thank you for sharing your experience. We are thrilled you found the resort clean and our staff exceptional. It is unfortunate to hear that you were not able to experience a quieter atmosphere, our guests experiences are our top priority. We are committed to improving, and we hope to welcome you back in the future.

10/10 (非常に良い)

Kevin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing views, friendly staff, great menu selection, lovely tasting food,
2024 年 3 月に 5 泊滞在
The Edgewater Resort & Spa Teamからの返信 (投稿日 : 2024 年 4 月 9 日)
Kia Orana Kevin, thank you for your review and we are glad to hear that our views, staff were friendly and welcoming. Also, that our menu selection was satisfying. We hope to be welcoming you back in future.

6/10 (普通)

vicky

良かった点 : スタッフとサービス
気になった点 : 清潔度
Beautiful by the beach, rooms a bit tired great views - food average, breakfast buffet could be improved otherwise great for families
2024 年 3 月に 7 泊滞在
The Edgewater Resort & Spa Teamからの返信 (投稿日 : 2024 年 4 月 9 日)
Kia Orana Vicky, thank you for sharing your recent holiday experience with us. It truly warms our hearts to hear about your time at the beach and to know that you found us to be a welcoming destination for families. We are always working on ways to make our guests stay even better, whether it's through improving our accommodations or enhancing dining experiences. We look forward to welcoming you and your family back in the future for more memories.

8/10 (良い)

Kerry Anne

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
Lovely resort, lovely staff my only complaint was our room was one of the older rooms and required a bit of maintenance
2024 年 3 月に 7 泊滞在
Edgewater からの返信 (投稿日 : 2024 年 4 月 5 日)
Kai Orana Kerry, thank you for posting your review on your recent stay. We will pass on your comments to the team. Meitaki team Edgewater.

8/10 (良い)

Leilani

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Most of the staff were very lovely. Air conditioning was nice as was the fan. Room was nice and free breakfast each morning was very handy. Great location. My tv wouldnt work, i went down to let reception know and maintenence had it fixed within the hour. Cons: I think my bed had dustmites as i was itchy and got worsening, almost allergic symptoms each day. The day i left i was worried that i wouldn't be allowed to fly. Theres too many roosters on the property that crow pretty much from 2am onwards.
2024 年 3 月に 4 泊滞在
Team Edgewater Resort &Spaからの返信 (投稿日 : 2024 年 4 月 6 日)
Kia Orana Leilani, thank you for taking the time to share your recent experience with us. We’re glad to hear that you enjoyed several features of the property including our friendly staff, refreshing air conditioning, delightful tropical breakfast, and our unbeatable location.We are saddened to hear about the discomfort you experienced due to potential presence of dust mites in your room or bed. Your comfort and well-being are our top priorities. We will take immediate measures to investigate this concern and take corrective action. As for the rooster, we completely understand the frustration they cause. While they are part of the charming island life, we continuously work on managing their presence by implementing programs to catch and relocate. We appreciate your kind words and feedback. It would be great to welcome you back in the future and hope to create more exceptional memories with you.