6/10 (普通)
Jessica
家族旅行
2025 年 8 月 24 日
気になった点 : 設備とサービス、施設のコンディションと設備
The cottage is located in a very quiet and peaceful area among other cottages, which we appreciated. Check-in was generally easy, and the instructions with the entry code were sent in advance.
However, there was some miscommunication during arrival. I arrived around 3:30 PM (check-in was at 4:00 PM) and spoke with someone at the main house, which seems to function like a reception. (Or at least I thought bc it had signs and said ‘Reception’. I asked if I could check in early or drop off my bags and he said if I had the email with the code, then I could. Perhaps this was the miscommunication and he may have thought I was asking how to get in?
Moments later, a teenager from another house on the property came out and rather aggressively told us that the cottage wasn’t ready and we couldn’t enter, so we left immediately and returned later that evening after dinner.
That night, we encountered an issue with the shower: the water temperature fluctuated dramatically from scalding hot to cold within seconds. My husband was even burned on the shoulder by the hot water. I contacted the host right away, but unfortunately, I never received a response — even a week later. I even sent a message to advise that the bathroom hand soap bottle was empty and no response either.
There were also multiple flies trapped inside the cottage when we arrived too.
Overall, the location is quiet and has potential, but the communication, cleanliness, and maintenance left a lot to be desired.
Jessica
2025 年 8 月に 1 泊滞在
