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"Just finished a solo trip to Minsk a week ago, and I would strongly recommend BonHotel for tourists seeking a budget-friendly yet comfortable place or needing assistance with tourist visa application. Out of the many hotels in Minsk I contacted, BonHotel is the only one which had actively responded to my request for an official hotel reservation letter. The hotel does not directly assist with visa application (nor do other hotels), but they responded very promptly when I asked for the document upon payment via Hotels.com, which is needed to apply for the visa. The payment was even refundable until just the day before the check-in date, bringing further assurance for its guests. The check-in procedure was very smooth. The staff understand English well and are always ready to assist 24/7. The room I stayed in was very clean and cosy, with an amazing view from the window. One extra thing the hotel did was that it provided me with another stamped letter indicating my stay during my trip for free before check-out, which I could use at the airport customs as proof of accommodation. Overall, the hospitality and high-quality services of the hotel are beyond satisfactory, with great proximity to both a metro station and a bus stop. I would absolutely recommend this hotel to anyone interested in exploring the beautiful city of Minsk, especially those unsure of which hotel they may ask for a confirmation document necessary for visa application. Love from Taiwan, UK and Spain :)"

"We enjoyed our large and clean comfort room for 3 persons"

"5 stars for photography and Photoshop skills to the person who did images for this property. Images look amazing, but... Main bedroom furniture is in an extremely used condition. Carpet has an iron shaped burnt-through hole. Booked the place for 14 nights and moved out to available hotel room next day. I have no doubt that any reviews for this property are not real. Expedia should be more selective accepting questionable businesses to its platform. New property video inspection should be a standard."