外観

ラ ヴェラ ブティック ホテル の口コミ

3.5 out of 5
ラ ヴェラ ブティック ホテル
200 metros antes de la entrada, al Parque Nacional Manuel Antonio, Quepos, Puntarenas

口コミ

9.4

最高に素晴らしい

評価 10 - 355 件の口コミ中 261 件が非常に良い" "
評価 8 - 355 件の口コミ中 79 件が良い" "
評価 6 - 355 件の口コミ中 10 件が普通" "
評価 4 - 355 件の口コミ中 5 件が不満" "
評価 2 - 355 件の口コミ中 0 件が非常に不満" "

9.6/10

清潔度

9.6/10

スタッフとサービス

9.0/10

設備とサービス

9.4/10

施設のコンディションと設備

9.6/10

環境への配慮

口コミ

8/10 (良い)

Marika

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 2 月に 2 泊滞在
Front Deskからの返信 (投稿日 : 2020 年 2 月 29 日)
Thank you Marika!

8/10 (良い)

John

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Reception. からの返信 (投稿日 : 2024 年 5 月 8 日)
Hello John,Thank you so much for your reservation and for taking the time to leave us a rating. We look forward to hosting you again in the future.

10/10 (非常に良い)

Marie-Christine

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Coup de coeur pour ce petit hôtel boutique. Personnel chaleureux, endroit charmant! À quelques minutes de la plage et du parc! Nous avons adoré notre séjour plus que parfait. Nous avons également apprécié la piscine. Et le jeune homme de l’hôtel nous a référé au splendide restaurant el escondito! Gros coup de coeur!!
2024 年 3 月に 2 泊滞在
Receptionからの返信 (投稿日 : 2024 年 3 月 22 日)
Thanks for your review. We are very happy to know that you enjoyed your stay with us.We hope to have the opportunity to host you again in the future.

10/10 (非常に良い)

Florence

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was very clean, the hotel is located close to the Manuel Antonio national parc, the pool area was very nice and the staff was great !
2024 年 3 月に 1 泊滞在
Receptionからの返信 (投稿日 : 2024 年 3 月 16 日)
Hello FlorenceThank you very much for leaving us such a wonderful review. We are very happy to know that you enjoyed your stay at our hotel.Thank you for letting us know that you enjoyed the location, and our pool area and that you liked the treatment of our staff.We hope to see you again in the future.

10/10 (非常に良い)

Susan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fabulous boutique hotel with a cozy feel and nice property. Good location for jungle walks and beach. However, in a rather touristy area right at the park entrance. Staff was GREAT!
2024 年 1 月に 3 泊滞在
Receptionからの返信 (投稿日 : 2024 年 3 月 15 日)
Dear Susan,Thank you so much for your kind review and for taking the time to share it with us! We are thrilled to hear that you enjoyed your stay at our boutique hotel.We are delighted that you appreciated the cozy atmosphere of our establishment and the amenities of our facilities. It's true that our prime location offers an excellent opportunity to explore both the lush jungle and the beautiful nearby beach. However, we understand your observations about the tourist influx in the area, and we are always looking for ways to enhance our guests' experience.It is an honor for us to receive your praise for our team. Our staff strives to provide exceptional service and make every moment of your stay memorable.We hope to have the pleasure of welcoming you back in the near future and continuing to exceed your expectations.Thank you again for choosing us and for your wonderful review!Best regards,

10/10 (非常に良い)

Dario

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel staff were very friendly and helpful. The rooms were clean and well-equipped. The pool area is excellent. Breakfast was the best I've had in a hotel in a very long time. Walking distance to Manuel Antonio National Park. Overall Great Experience!! I totally recommend it.
2024 年 2 月に 2 泊滞在
Receptionからの返信 (投稿日 : 2024 年 3 月 14 日)
Thank you for sharing your experience! We're glad to hear that you enjoyed your stay with us. Our team strives to provide friendly and attentive service, and we're pleased to hear that we succeeded with you. We're delighted that you found our facilities clean and well-equipped, and that you enjoyed our pool. It's great to hear that the breakfast exceeded your expectations and that our location near Manuel Antonio National Park was convenient for you. We look forward to welcoming you again in the future!

10/10 (非常に良い)

Amanda

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely place - wonderful staff. Easy walk to beach. We loved it!
2024 年 2 月に 2 泊滞在
Reception. からの返信 (投稿日 : 2024 年 2 月 27 日)
Dear AmandaThank you from the bottom of our hearts for sharing your experience with us! We are thrilled to learn that you enjoyed your stay at our lovely place and that our staff could contribute to making it even more special.We're pleased to hear that the proximity to the beach was convenient for you, and that you were able to enjoy our surroundings. Guest satisfaction is our top priority, and your kind words are a source of inspiration for our entire team.We sincerely hope to welcome you back in the future and provide you with another unforgettable experience.Thank you again, and have a wonderful day!Kindest Regards.

10/10 (非常に良い)

Ana

2024 年 2 月に 1 泊滞在
Josuéからの返信 (投稿日 : 2024 年 2 月 17 日)
Dear Ana,Thank you for taking the time to leave your kind review! We are thrilled to learn that your experience at our boutique hotel was so positive. Achieving a perfect rating of 10 out of 10 is truly gratifying for us, and we are pleased to know that we met your expectations.We strive continuously to provide our guests with an unforgettable stay, and your feedback serves as a great source of motivation for our entire team. We are delighted that you enjoyed your time with us during your stay in February.We sincerely look forward to welcoming you again in the future and providing another exceptional experience.Thank you for choosing our boutique hotel!Best regards,

10/10 (非常に良い)

Adelaida

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very friendly and attentive personnel
2024 年 2 月に 3 泊滞在
Michael からの返信 (投稿日 : 2024 年 2 月 15 日)
Hey, thanks a bunch for the kind words! It's awesome to hear you had a positive experience with our team. We hope to see you again soon

10/10 (非常に良い)

Fabian

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic place, with great location and helpful staff. The location is best to none, close to the national park entrance and in walking distances to many places where you can eat. The included breakfast is amazing. I'll definitely go back soon!
2024 年 2 月に 2 泊滞在
Michaelからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Fabian. We're genuinely thrilled by your fantastic review! Your positive comments about our great location, helpful staff, and delightful breakfast mean the world to us. We take pride in being close to the national park entrance and having convenient access to delicious dining options within walking distance.Our team is dedicated to ensuring a memorable experience for each guest, and your encouraging feedback fuels our commitment. Your intention to return soon is the ultimate compliment, and we eagerly anticipate the opportunity to host you again for another wonderful stay. Thank you for choosing us, and we look forward to exceeding your expectations once more. Best Regards

10/10 (非常に良い)

Ghada

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Love this beautiful enchanting hotel . Wildlife , nature , proximity to beach and national park . Absolutely spectacular .
Michael からの返信 (投稿日 : 2024 年 2 月 8 日)
Dear Ghada,Thank you so much for sharing your delightful feedback with us! We are thrilled to learn that you had a wonderful experience at our hotel. It warms our hearts to know that you appreciated the enchanting surroundings, the wildlife, the proximity to the beach, and the national park.Creating a spectacular and memorable stay for our guests is always our goal, and we're delighted that we could provide you with such an experience. Your positive words inspire our team to continue delivering exceptional service.We can't wait to welcome you back for another spectacular getaway. If there are any specific highlights or aspects of your stay that you'd like to share or if there's anything we can do to make your next visit even more special, please feel free to let us know.Once again, thank you for choosing our hotel, and we look forward to the pleasure of hosting you again in the future.Warm regards,

10/10 (非常に良い)

Diane

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent small hotel 2 minutes walk to the beach and 2 minutes walk to Manuel Antonio park entrance. Super warm and friendly staff. Very comfy bed. Relaxed vibe. Loved it!
2024 年 2 月に 4 泊滞在
Michaelからの返信 (投稿日 : 2024 年 2 月 7 日)
We're truly delighted by your glowing review! Knowing that your experience at our small hotel, just a short stroll from both the beach and the Manuel Antonio park entrance, was excellent brings us immense joy. Our dedicated team strives to create a warm and friendly atmosphere, and we're thrilled that you felt the relaxed vibe we aim to provide.The fact that you found the beds exceptionally comfy warms our hearts, as guest comfort is a top priority for us. Your kind words serve as a great motivation for our entire staff, and we appreciate you taking the time to share your positive experience.We genuinely enjoyed having you as our guest, and we can't wait for the opportunity to welcome you back for another memorable stay. If there's anything specific you'd like us to enhance or any special requests for your next visit, feel free to let us know. Until then, safe travels, and we eagerly await your return!

10/10 (非常に良い)

Rebecca

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Loved the rooms and pool. Breakfast food and staff are excellent!
2024 年 2 月に 3 泊滞在
Michael からの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Rebecca We truly appreciate your heartfelt praise for our rooms, pool, and the exceptional breakfast and staff. Your glowing review is a source of immense joy for our team, and it motivates us to continue delivering top-notch experiences. We're sincerely grateful for your kind words, and we eagerly anticipate the pleasure of hosting you again in the future.

8/10 (良い)

Dimitrios

2024 年 1 月に 1 泊滞在
Michaelからの返信 (投稿日 : 2024 年 2 月 1 日)
Dear Dimitrios We're delighted to learn about your positive experience! Providing a memorable stay is our top priority, and your high score is truly rewarding for our team. If there's anything specific you loved or any suggestions you have for improvement, please share. We can't wait to have you back for another wonderful stay!

10/10 (非常に良い)

William

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Location Location Location! Everything was within walking distance, including the beach. Very convenient to Manuel Antonio Park entrance. Friendly staff particularly Marcela at the front desk, Juan at the bar, and Rodrigo at breakfast and the gift shop. Great job with recommendations for activities in the area. Highly recommend for those planning to visit Manuel Antonio area!
2024 年 1 月に 4 泊滞在
Michaelからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear William,We sincerely appreciate you taking the time to craft such a detailed and positive review of your stay with us. It warms our hearts to know that our prime location, just a stroll away from both the beach and the Manuel Antonio Park entrance, significantly contributed to the overall convenience of your experience.Your mention of our staff members, Marcela at the front desk, Juan at the bar, and Rodrigo at breakfast and the gift shop, brings us great joy. We're delighted to hear they made a positive impact with their friendly service. It's always rewarding to know that our team members played a role in ensuring your stay was enjoyable.We're also pleased that our recommendations for activities in the area met your expectations. Our goal is to provide guests with memorable and enriching experiences, and your positive feedback reaffirms that we're on the right track.Thank you for highly recommending our hotel to those planning to visit the Manuel Antonio area. We're grateful for your endorsement and can't wait to welcome you back for another exceptional stay.Warm regards,

10/10 (非常に良い)

William

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely hotel and staff. Beautiful grounds and a short walk to Manuel Antonio Park
2024 年 1 月に 4 泊滞在
Receptionからの返信 (投稿日 : 2024 年 1 月 28 日)
Dear William,Thank you so much for taking the time to share your experience with us! We are thrilled you enjoyed your stay at our boutique hotel.It's a pleasure to know that you found our hotel lovely and appreciated the beauty of our grounds. We strive to create a welcoming and relaxing atmosphere for our guests, and it's rewarding to know that we met your expectations.Likewise, we're pleased to hear that the service from our staff was to your liking. We work hard to provide exceptional service and make each guest feel special.We sincerely appreciate your preference and hope to have you back in the future. If there's anything else we can improve upon or if you have additional suggestions, please feel free to let us know.We look forward to welcoming you back soon!Best regards,

10/10 (非常に良い)

Keziah

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Michaelからの返信 (投稿日 : 2024 年 1 月 25 日)
Hello Keziah.We want to express our sincere gratitude for taking the time to leave us a 10 review. We are happy to know that your stay at our hotel met your expectations and that you enjoyed your experience with us.We always strive to provide exceptional service, and it is gratifying to know that we have achieved this with you.We appreciate your preference and hope to welcome you again in the future. If there is anything else we can help you with or improve, please don't hesitate to let us know. Thank you again for choosing our hotel!

10/10 (非常に良い)

Harold

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Muy cerca de la entrada al PN Manuel Antonio
Disfrutamos en familia de una estacia de 2 noches. Este agradable hotel tiene una excelente ubicación en relación con la entrada al Parque Nacional a tan solo una caminata muy corta. La playa también se encuentra relativamente cerca. Las instalaciones están limpias y los jardines bien cuidados. Las instalaciones requieren de algunos detalles de mantenimiento pero están en buen estado. Por ejemplo la máquina de aire acondicionado de una de nuestras habitaciones tenía condensación a lo interno y dejaba gotas en el suelo de la habitación y se notaba que era un equipo con bastantes años de funcionamiento. En las tardes ofrecen pizza a la leña a la venta. El desayuno incluido está correcto, ofrecen varias opciones de la cocina. Las habitaciones están bien, no obstante así como en muchos otros alojamientos, no hay muchas facilidades para colgar o tender ropa mojada. El espacio para la acomodar la ropa limpia está algo limitado. Tienen dos zonas estacionamiento de vehículos al frente del hotel. Una de ellas es bastante limitada en cantidad y espacio. La atención en general es buena.
2024 年 1 月に 2 泊滞在
Receptionからの返信 (投稿日 : 2024 年 1 月 16 日)
¡Hola! Harold Gracias por tomarte el tiempo de compartir tu experiencia en este encantador hotel cercano a la entrada del Parque Nacional Manuel Antonio.Fue un placer leer acerca de tu estancia de 2 noches con tu familia. La ubicación del hotel, a solo una corta caminata de la entrada al parque y cerca de la playa, parece ser realmente conveniente. Además, es genial saber que las instalaciones están limpias y los jardines bien cuidados, proporcionando un entorno agradable.Apreciamos tu honestidad al mencionar algunos detalles de mantenimiento, como la condensación en la máquina de aire acondicionado. Sin embargo, es alentador saber que, a pesar de estos pequeños detalles, las instalaciones están en buen estado. La oferta de pizza a la leña en las tardes suena deliciosa y sin duda una experiencia única.Es entendible que las habitaciones pueden carecer de algunas comodidades, como espacio para colgar o tender ropa mojada, pero es bueno saber que las opciones de desayuno son variadas y satisfactorias.Además, tu observación sobre el estacionamiento proporciona una perspectiva útil para futuros visitantes. Aunque una de las zonas de estacionamiento puede ser limitada, es reconfortante saber que cuentan con dos opciones.En resumen, parece que disfrutaste de una estancia agradable con tu familia, con una ubicación conveniente, instalaciones encantadoras y atención amable. ¡Gracias por compartir tu experiencia y esperamos que hayan creado recuerdos inolvidables en este pintoresco rincón cerca del Parque Nacional Manuel Antonio!

10/10 (非常に良い)

Fernando

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I stay the week before X-mas
A bit small but very functional and neat as a boutique hotel, The Price could be a bit better. The breakfast is really good! The day tours and National park visit are highly recommended Pura vida!
2023 年 12 月に 5 泊滞在
Receptionからの返信 (投稿日 : 2024 年 1 月 16 日)
Dear FernandoWe sincerely appreciate your kind words and are delighted to hear that you enjoyed your stay at our boutique hotel the week before Christmas. We value your observation about the size of the facilities and are pleased that you found them functional and tidy.We understand the importance of offering competitive prices, and we will take your feedback on board to enhance our services and provide an even more satisfying experience in the future.We are pleased to hear that you enjoyed the breakfast; we strive to offer delicious and nutritious options to ensure our guests start their day off right.Furthermore, we appreciate your recommendation for the day tours and the visit to the National Park. We are proud that you enjoyed these experiences, and we hope you had unforgettable moments during your exploration.Thank you for choosing our hotel and for sharing your feedback. We would love to welcome you back in the future and continue to provide you with quality service.Pura vida!Best regards,

10/10 (非常に良い)

LAURA A

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Absolutely loved this hotel and location. The room was perfect and I loved the pool. The staff were amazing- so friendly and helpful. The pizza and smoothies by the pool were so good. I really can’t say enough about how wonderful this hotel is and the location is perfect.
Receptionからの返信 (投稿日 : 2024 年 1 月 16 日)
Dear LauraaThank you so much for taking the time to share your wonderful experience at our hotel! We are delighted to hear that you absolutely loved your stay and that our location, room, and amenities exceeded your expectations.Our team is thrilled to be recognized for their friendliness and helpfulness; providing exceptional service is our top priority. We're glad you enjoyed the pool, and it's heartening to know that the pizza and smoothies added an extra touch of delight to your experience.Your kind words about the hotel and its perfect location mean the world to us. We truly appreciate your positive feedback, and it motivates us to continue delivering exceptional experiences for our guests.We look forward to welcoming you back on your next visit and creating more wonderful memories together.Warm regards,

10/10 (非常に良い)

Danielle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Receptionからの返信 (投稿日 : 2024 年 1 月 16 日)
Gracias Danielle por la Maravillosa Reseña. Nos alegra que la pasaran de maravilla con nosotros.

10/10 (非常に良い)

randye

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Wonderful accomodations. Great A/C, breakfast, pool, and service. Monkeys hanging around by the pool every afternoon!! Staff couldn't have been more helpful or accomodating. Easy walking distance to National Park and local beach.
2023 年 11 月に 4 泊滞在
Receptionからの返信 (投稿日 : 2023 年 12 月 6 日)
Thank you for taking the time to share your experience at La Vela Boutique Hotel! We are delighted to hear that you enjoyed your stay with us.We are pleased to know that you found our facilities wonderful, including the efficient air conditioning, delicious breakfast, the refreshing pool, and our attentive service. We strive to provide a welcoming and comfortable environment for our guests, and it's rewarding to know that we met your expectations.The monkeys hanging around the pool in the afternoons are truly a unique experience! We're glad you had the opportunity to enjoy this close encounter with nature during your stay.We appreciate your kind words towards our staff. We work hard to ensure our guests feel well taken care of, and we value your recognition.The hotel's prime location within easy walking distance to the National Park and the local beach is indeed a convenience that many of our guests appreciate.We look forward to the pleasure of welcoming you back to La Vela Boutique Hotel in the future. Thank you for choosing us and for sharing your experience!

10/10 (非常に良い)

Francisco

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Buena estancia, precio razonable dentro del hotel, empleados muy amables, en la habitación todo perfecto, sin ningun pero, vimos bastantes animales en el hotel,
2023 年 11 月に 4 泊滞在
Reception Josuéからの返信 (投稿日 : 2023 年 11 月 28 日)
Buenos dias Francisco. Muchas gracias por tomarse el tiempo de dejarnos tan maravillosa reseña. Disfrutamos mucho de hospedarles en el hotel y nos alegra muchisimo saber que la pasaron de maravilla con nosotros. Esperamos tener el privilegio de hospedarles nuevamente en el futuro.

10/10 (非常に良い)

Randall

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great little oasis less then 5 minutes walk to entrance of Manuel Antonio Park. Lots of wildlife and beautiful gardens. Staff are exceptional.
2023 年 11 月に 1 泊滞在
Reception Josuéからの返信 (投稿日 : 2023 年 11 月 14 日)
Hello Randall, Greetings from Manuel Antonio. Thank you for taking the time to share your experience at our boutique hotel! We are delighted to hear that you enjoyed your stay and consider our establishment a little oasis near the entrance of Manuel Antonio National Park.We take pride in providing abundant wildlife and beautiful gardens for our guests to enjoy. We work hard to create a serene environment surrounded by nature for a truly immersive experience.Your kind words about our staff are much appreciated. We strive to deliver exceptional service and make each stay memorable. Your recognition encourages our team to continue providing unforgettable experiences.We look forward to welcoming you back in the future for more relaxing moments at our boutique hotel.Thank you for choosing us!Kindest Regards.

10/10 (非常に良い)

Reece

2023 年 11 月に 1 泊滞在
Recepciónからの返信 (投稿日 : 2023 年 12 月 1 日)
Gracias Reece por dejarnos tan maravillosa reseña. Nos alegra saber que la paso de maravilla en el hotel. Para nosotros fue un placer hospedarles y esperamos poder hacerlo nuevamente en el futuro.

10/10 (非常に良い)

Wenke

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Super Lage, egal ob in den National Park oder an den öffentlichen Strand. Beides erreicht man fußläufig innerhalb 5 Minuten. In den Bäumen der Anlage sind Affen, Papageien und Tukane zu beobachten.
2023 年 4 月に 3 泊滞在
Receptionからの返信 (投稿日 : 2023 年 10 月 3 日)
Hello Wenke. Thank you for taking the time to leave us a review! We are very happy to know that you enjoyed your stay at our boutique hotel in April.It's great that you mentioned our hotel's prime location, which gave you easy access to both the National Park and the public beach in just a few minutes' walk. The proximity to these attractions is definitely one of the highlights of our location.It's also wonderful to know that you were able to enjoy the natural beauty of our property. The presence of monkeys, parrots and toucans in the trees of our garden is something that makes us proud, as it provides our guests with a unique experience close to wildlife.We hope you had a relaxing and enriching experience during your stay. We appreciate your positive comments and hope to have you as our guest again in the future. Thank you for choosing our boutique hotel for your visit!Kindest Regards.

10/10 (非常に良い)

Michelle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful stay! Simple to navigate quick check in! Refreshingly cool rooms!
2023 年 9 月に 2 泊滞在
Receptionからの返信 (投稿日 : 2023 年 10 月 2 日)
Dear Michelle,Thank you so much for taking the time to share your fantastic review! We are delighted to hear that you had a wonderful stay at our hotel and that you found our check-in process simple to navigate. We also appreciate your kind words about our refreshingly cool rooms.Our team strives to provide the best possible experience for our guests, and it's always rewarding to receive such positive feedback. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Kindest Regards.

10/10 (非常に良い)

Ana

2023 年 9 月に 2 泊滞在
Receptionからの返信 (投稿日 : 2023 年 10 月 14 日)
Dear AnaThank you so much for taking the time to share your fantastic review! We are delighted to hear that you had a wonderful stay at our hotel.Our team strives to provide the best possible experience for our guests, and it's always rewarding to receive such positive feedback. Your perfect score means a lot to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,

10/10 (非常に良い)

Javiera Figueroa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
Receptionからの返信 (投稿日 : 2023 年 9 月 23 日)
Hola Javiera¡Muchas gracias por tomarte el tiempo de compartir tu reseña y calificarnos con un impresionante 10 sobre 10! Estamos encantados de saber que tu estadía en nuestro hotel durante septiembre fue una experiencia tan positiva.Nos enorgullece saber que disfrutaste de tu estancia con nosotros y que cumplimos con tus expectativas. Aquí en la Vela Boutique nuestro objetivo principal es brindar a nuestros huéspedes una experiencia inolvidable, y tus amables palabras son un gran reconocimiento para todo nuestro equipo.Agradecemos tu confianza en nosotros y esperamos recibirte nuevamente en el futuro. Si tienes alguna sugerencia o comentario adicional, no dudes en hacérnoslo saber. Estamos aquí para asegurarnos de que tu próxima visita sea igual de excepcional.¡Esperamos verte de nuevo pronto y te deseamos un maravilloso día!Saludos cordiales.

10/10 (非常に良い)

Guillermo

2023 年 9 月に 1 泊滞在
Receptionからの返信 (投稿日 : 2023 年 9 月 19 日)
Hola Guillermo¡Gracias por tomarte el tiempo para dejar una reseña sobre tu reciente estadía en nuestro hotel boutique! Estamos encantados de recibir una calificación perfecta de 10 sobre 10, y estamos emocionados de saber que disfrutaste de tu estancia con nosotros durante el mes de septiembre.Nos enorgullece saber que tu experiencia en nuestro hotel fue excepcional y que logramos cumplir tus expectativas. Nuestro objetivo es brindar a nuestros huéspedes una experiencia única y memorable, y es gratificante saber que hemos tenido éxito contigo.Apreciamos tus comentarios positivos y los compartiremos con nuestro equipo, quienes se esfuerzan continuamente por ofrecer un servicio excepcional y mantener nuestras instalaciones en excelentes condiciones.Esperamos tener el placer de recibirte nuevamente en el futuro. Siempre estaremos dispuestos a proporcionarte una cálida bienvenida y a asegurarnos de que tu próxima estancia sea igual de placentera que esta.Gracias por elegir nuestro hotel boutique y por confiar en nosotros para tu alojamiento en septiembre. Si tienes alguna pregunta o necesitas alguna ayuda adicional, no dudes en ponerte en contacto con nosotros.¡Esperamos verte de nuevo pronto!

10/10 (非常に良い)

Guillermo

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excelente ubicación
El personal en general muy amable , las instalaciones en buen estado , las habitaciones y picina pequeña pero están de acuerdo al precio en desayuno muy bueno y abundante y lo mejor su ubicación a pocos metros del parque nacional y muy cerca del centro de Manuel Antonio (bares , restaurantes y playa)no dudaría en volverlo a visitar.
2023 年 9 月に 1 泊滞在
Receptionからの返信 (投稿日 : 2023 年 9 月 18 日)
Estimado Guillermo,¡Gracias por tomarte el tiempo para compartir tu experiencia con nosotros! Nos alegra saber que disfrutaste de tu estancia en nuestro hotel y que quedaste satisfecho con varios aspectos de tu visita.Es genial saber que encontraste a nuestro personal amable y nuestras instalaciones en buen estado. También apreciamos que hayas mencionado que el desayuno fue bueno y abundante, lo que es muy importante para nosotros. Además, estamos encantados de que hayas valorado positivamente nuestra ubicación, la cual es realmente conveniente para explorar el Parque Nacional y disfrutar de los bares, restaurantes y playas en Manuel Antonio.Esperamos verte nuevamente en el futuro. Estaremos encantados de recibirte de nuevo y asegurarnos de que disfrutes de otra estancia memorable.Saludos cordiales,

10/10 (非常に良い)

Martina

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Grosse Suite. Grosses Bett. Platz für Koffer , Klamotten etc .Safe. Matratze gut. Bad super. Platz und Warm Kaltregelung gut. Kopkkissen auf persönlichen Bedarf angepasst. Klimaanlage super mit echt leisem sleepmodus. Kühlschrank.gross und kalt. Zu Fuss zum Nationalpark 5 min. Coupons für gute empfohlene Restaurants. 2 cocktails od er Flasche Wein
2023 年 9 月に 2 泊滞在
Receptionからの返信 (投稿日 : 2023 年 9 月 16 日)
Vielen Dank für Ihre freundliche Bewertung! Wir freuen uns sehr, dass Sie im vergangenen September in unserem Boutique-Hotel zu Gast waren und Ihre Erfahrungen mit uns geteilt haben.Es ist großartig zu hören, dass Sie mit unserer Suite zufrieden waren. Unsere geräumigen Zimmer sind so gestaltet, dass Sie sich wie zu Hause fühlen können, und es freut uns zu wissen, dass Sie genügend Platz für Ihre Koffer und Kleidung hatten. Die Sicherheit unserer Gäste hat für uns oberste Priorität, und wir sind erfreut, dass Sie sich sicher gefühlt haben.Es freut uns auch, dass Sie die Qualität unserer Matratzen und das moderne Badezimmer genossen haben. Unsere Klimaanlage mit leisem Sleepmodus ist darauf ausgelegt, Ihnen einen erholsamen Schlaf zu ermöglichen, und wir sind froh, dass Sie diese Funktion schätzten. Der gut ausgestattete Kühlschrank ist perfekt, um Ihre Getränke kühl zu halten.Die Nähe zu Fuß zum Nationalpark ist sicherlich ein großes Plus und bietet unseren Gästen die Möglichkeit, die Schönheit der Umgebung zu genießen. Wir sind stolz darauf. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen, und danke Ihnen nochmals für Ihre positive Bewertung.

10/10 (非常に良い)

Andrey

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
El hotel es acogedor. Instalaciones limpias y cómodas. El personal es muy amable, lo cual es muy importante. Sin duda seguirá siendo una opción a tomar en cuenta para próximos viajes a la zona.
Recepciónからの返信 (投稿日 : 2023 年 8 月 30 日)
Hola Andrey. ¡Gracias por tomarte el tiempo para dejarnos tu reseña sobre tu estadía en nuestro hotel Boutique La Vela! Nos alegra mucho saber que tu experiencia con nosotros fue positiva.Es genial saber que encontraste nuestro hotel acogedor y que nuestras instalaciones limpias y cómodas contribuyeron a hacer tu estancia más placentera. Nos esforzamos constantemente por mantener un ambiente agradable y acogedor para todos nuestros huéspedes.Nuestro equipo se enorgullece de ser calificado como amable. Creemos firmemente que la atención cálida y cortés es esencial para que nuestros huéspedes se sientan como en casa. Siempre estamos aquí para ayudar y asegurarnos de que tengas una estancia cómoda y memorable.Esperamos con ansias recibirte nuevamente en tus próximos viajes a la zona. ¡Gracias por considerarnos como una opción para tus futuras estancias! Si hay algo específico que te gustaría que mejoremos o algún servicio adicional que te gustaría que ofrezcamos, no dudes en hacérnoslo saber. ¡Esperamos verte pronto! :)

8/10 (良い)

Eduardo

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything overall was very good and staff attentive and friendly. Food was good at the restaurant. The only item that can be improved is the bed. It was creaking
2023 年 8 月に 3 泊滞在
Josue, Receptionからの返信 (投稿日 : 2023 年 8 月 22 日)
Hello Mr.Eduardo On behalf of the entire team at La Vela Boutique Hotel, I want to express our sincere gratitude for choosing us as your destination during your recent stay.It fills us with joy to know that you enjoyed your experience with us and that you found our staff attentive and friendly. We are also delighted to know that you enjoyed our delicious pizzas. We value your feedback as it helps us continually improve.We are sorry to hear that the comfort of the bed was not what you expected. Your comments are very important to us, and we will definitely take them into account to ensure that future guests have an even more pleasant experience.Once again, thank you so much for taking the time to share your thoughts about your stay. We hope to have the opportunity to welcome you back in the future and provide you with an even more exceptional experience.If there is anything we can assist you with in the future, please do not hesitate to contact us. We like to host you again. Kindest Regards.

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 2 泊滞在
Michael からの返信 (投稿日 : 2023 年 7 月 30 日)
Dear GuestThank you for taking the time to rate our hotel with a perfect score. We appreciate your feedback and are glad to hear that you had a positive experience during your stay. If you have any specific comments or suggestions you'd like to share, we would love to hear them. Thank you once again for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.Best regards,

10/10 (非常に良い)

Maricela

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff was friendly, property close to Manuel Antonio National Park.
2023 年 7 月に 1 泊滞在
Michael からの返信 (投稿日 : 2023 年 7 月 30 日)
Dear Maricela,Thank you for sharing your feedback on your recent stay at our hotel. We greatly appreciate your positive comments about our friendly staff and the convenient proximity of our property to Manuel Antonio National Park.Our team takes great pride in providing exceptional service, and we are delighted to hear that our staff made a positive impact on your experience. We believe that a warm and welcoming atmosphere is essential in creating a memorable stay for our guests, and your kind words serve as a great motivation for our team.We are also pleased to know that our hotel's location near Manuel Antonio National Park was convenient for you. We understand the importance of proximity to attractions for our guests, and we are glad that our location met your expectations. We hope you had the opportunity to explore the park and enjoy the natural beauty it has to offer.Thank you once again for choosing our hotel, and for taking the time to share your experience. We hope to have the pleasure of welcoming you back on your next visit to our area.Best regards,

10/10 (非常に良い)

Collin

2023 年 7 月に 2 泊滞在
Michael からの返信 (投稿日 : 2023 年 7 月 30 日)
Dear Guest,Thank you for taking the time to rate our hotel with a perfect score. We appreciate your feedback and are glad to hear that you had a positive experience during your stay. If you have any specific comments or suggestions you'd like to share, we would love to hear them. Thank you once again for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.Best regards,

10/10 (非常に良い)

Daniel、West Valley City

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
They saved a parking spot for all guests. Super nice. Clean. Willing to help and give info.
2023 年 7 月に 2 泊滞在
Receptionからの返信 (投稿日 : 2023 年 7 月 26 日)
Dear guest,Thank you very much for taking the time to share your experience in our! We want to express our most sincere gratitude for your kind words and for choosing our establishment for your stay.We are glad to know that our reserved parking service has been to your liking. We know how valuable it is to have a safe and convenient parking space, and we strive to provide that convenience for all of our guests.It is really satisfying for us to know that you found our facilities clean. We work hard to maintain an impeccable and welcoming environment because we believe that cleanliness is essential to creating a pleasant experience for our guests.Our team is committed to offering friendly and attentive service. We are delighted to know that you felt welcome and that our staff was able to assist you and provide you with useful information during your stay. We want you to feel at home and we would be happy to be your local guide to explore all the wonders our area has to offer.We sincerely appreciate your appreciation and support of our boutique hotel. We value each of our guests and are delighted to have contributed to a positive experience during your trip.If you ever decide to return to our city, we will be delighted to welcome you back and make your next stay even more memorable.We wish you a wonderful day!

10/10 (非常に良い)

Cesar

2023 年 7 月に 3 泊滞在
Josué Recepciónからの返信 (投稿日 : 2023 年 7 月 21 日)
¡Wow! Muchas gracias, Cesar, por tu maravillosa reseña. Nos alegra muchísimo saber que tu experiencia con nosotros fue excepcional y que la calificas con un 10 sobre 10.Nuestro equipo se esfuerza constantemente para brindar un servicio impecable y hacer que cada momento sea especial para nuestros huéspedes. Saber que nuestro esfuerzo ha sido reconocido y apreciado por ti nos llena de satisfacción y nos motiva a seguir mejorando.Nos enorgullece saber que disfrutaste de nuestros servicios, instalaciones y todas las comodidades que ofrecemos. Tu satisfacción es nuestra mayor recompensa.Esperamos verte nuevamente en un futuro cercano para ofrecerte otra estancia inolvidable. Gracias nuevamente por tu generosa calificación y por elegirnos como tu destino. ¡Estaremos encantados de recibirte siempre con los brazos abiertos!¡Hasta pronto, Cesar!

10/10 (非常に良い)

Brandon

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Loved everything
The staff is amazing and very friendly. Food was very good and the gardens were beautiful. We had monkeys running across the rooftops and in the trees in the evenings, so cool!
2023 年 7 月に 6 泊滞在
Receptionからの返信 (投稿日 : 2023 年 7 月 21 日)
Thanks for sharing your review! We are very happy to know that your experience in our establishment was so positive. Our staff strives to provide excellent and friendly service so that all of our guests feel welcome and comfortable.We are also pleased that you appreciated our gardens. We strive to maintain a natural and beautiful environment so that our guests can relax and enjoy the beauty of nature.The presence of monkeys in the surroundings adds a special touch to the experience, right? These encounters with the local fauna make the stay even more unique and unforgettable.We hope you had a wonderful stay and we thank you for choosing us as your destination. We hope to see you again soon to provide you with another memorable experience!Thank you for your support and kind words!

10/10 (非常に良い)

Angeline

2023 年 7 月に 2 泊滞在
Michael からの返信 (投稿日 : 2023 年 7 月 21 日)
Dear Angeline,Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience during your recent visit. Your rating of 10 means the world to us!We also wanted to extend a special thank you for your loyalty and for choosing to return to us after so many years. It's truly heartwarming to know that our efforts to create a memorable and enjoyable experience have resonated with you. we have made significant renovations and changes since your last visit. We aimed to enhance every aspect of our establishment to ensure that each guest feels pampered and satisfied. We sincerely hope that you enjoy all the fantastic updates we've made and that they contribute to an even more memorable stay.Thank you once again for taking the time to give us this rate. We genuinely appreciate your support and look forward to welcoming you back for many more enjoyable experiences in the future.Best Regards

8/10 (良い)

Melissa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Na
2023 年 7 月に 2 泊滞在
Receptionからの返信 (投稿日 : 2023 年 7 月 11 日)
Hola Melissa buenos dias. Muchas gracias por tomarse el tiempo de escribir una reseña. Nos alegra saber que disfrutara de su estadía. Saludos cordiales.

10/10 (非常に良い)

Teresa

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Just a 3 minute walk to the Manuel Antonio National Park. The staff was very sweet, helped us with our luggage and late check out. The young lady at the front desk was very helpful with explaining what is around the area and even the maintenance person reminded us we could stay after check out to enjoy the facilities. They offer continental breakfast on the go and you can order some hot food options. The wood fire pizza offered pool side was very good as were the drinks. Overall a great stay and would definitely stay here again.
2023 年 7 月に 1 泊滞在
Receptionからの返信 (投稿日 : 2023 年 7 月 3 日)
Hello Teresa. Greetings from Manuel Antonio.Thank you very much for taking the time to write us such a wonderful review. We are very happy to know that you enjoyed your stay at the hotel. For us, it was wonderful to meet you and have the privilege of hosting you at the hotel. We hope to have the privilege of having you here again.Kind regards.

10/10 (非常に良い)

Anja

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 6 月に 1 泊滞在
Receptionからの返信 (投稿日 : 2023 年 7 月 3 日)
Hola Anja.Muchas gracias por su maravillosa Reseña. Nos alegra muchisimo que disfrutara de su estadia. Saludos cordiales.

10/10 (非常に良い)

Tera

2023 年 6 月に 2 泊滞在
Receptionからの返信 (投稿日 : 2023 年 7 月 1 日)
Hola Tera saludos desde Manuel Antonio. Gracias por tomarse el tiempo de dejarnos esta maravillosa puntuación. Nos alegra enormemente que disfrutara de su estadía.

10/10 (非常に良い)

Emily

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 6 月に 5 泊滞在
Recepcionからの返信 (投稿日 : 2023 年 6 月 18 日)
Hola Emily, muchas gracias por su maravillosa reseña. Para nosotros fue un placer tenerles aquí en el hotel. Nos alegra mucho saber que disfrutaron de su estadía.Nos gustaria tener el privilegio de servirles nuevamente en el futuro. Saludos cordiales.

10/10 (非常に良い)

wendy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It's a beautiful hotel with all the modern amenities but close to everything you would need. Beautiful suites and decks. Love it
2023 年 6 月に 1 泊滞在
Recepción. からの返信 (投稿日 : 2023 年 6 月 13 日)
Good afternoon.Thank you very much for the wonderful review. It was a pleasure for us to meet you and have you at the hotel.We are very happy to know that you enjoyed your stay, and we would love to have you back at the hotel at some point.Kind regards.

10/10 (非常に良い)

Alyssa

2023 年 6 月に 1 泊滞在
Recepción からの返信 (投稿日 : 2023 年 7 月 1 日)
Hola Alyssa saludos desde Manuel Antonio. Muchas gracias por su reseña. Nos alegra mucho saber que disfruto de su estadía. Fue un placer servirle aquí en el hotel. Esperamos poder verle nuevamente.

10/10 (非常に良い)

Johnny

2023 年 5 月に 4 泊滞在
Recepcion からの返信 (投稿日 : 2023 年 5 月 30 日)
Buenas tardes Johnny. Saludos desde Manuel Antonio. Muchas gracias por dejarnos tan espectacular reseña. Nos alegra muchísimo saber que disfruto su estadía en el hotel. Disfrutamos mucho de conocerle y hospedarle. Esperamos poner servirle nuevamente en el futuro. Saludos cordiales.

10/10 (非常に良い)

Chelsea

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic stay exceeding expectations. Pool was beautiful and relaxing, and the poolside service was even better. The bed was extremely comfy! The space is super clean and well cared for. Really loved this place. Only wish would be the restaurant staying open a bit later (which it might during busier season).
2023 年 4 月に 2 泊滞在
Michaelからの返信 (投稿日 : 2023 年 5 月 2 日)
Dear Chelsea Thank you for taking the time to share your positive experience with us! As the hotel manager, it brings me great joy to hear that you enjoyed your stay and that our team was able to exceed your expectations. We are delighted to know that you found our pool and poolside service to be beautiful and relaxing, and that the bed was extremely comfortable. We are also happy to hear that you appreciated the cleanliness and care that went into maintaining our property.We appreciate your feedback regarding the restaurant hours, and we will certainly take it into consideration for future improvements. Our goal is to provide our guests with the best possible experience, and we are always looking for ways to enhance our services.Thank you for choosing to stay with us, and we look forward to having the opportunity to welcome you back in the future.Sincerely,