Bad attitude of the owners, it seems that after the booking the customers doesn’t interest her any more.
宿泊されたお客様
2020 年 2 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
家族旅行
2020 年 1 月 20 日
良かった点 : 清潔度
気になった点 : 設備とサービス、施設のコンディションと設備
I have never been bitten so badly in my life, even after applying copious amounts of insect repellent. The Wotif site didn't warn us about shared bathrooms. There was no cancellation available, even 2 months out.
宿泊されたお客様
2020 年 1 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
カップルで旅行
2019 年 10 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Kinloch Lodge is a unique experience, not only because of its history and heritage, but also of its comfortable rooms and beds, but the extremely tasty menu in the restaurant. The position of the premises on the start of Lake Wakatipu makes it an one of the most pristine, picturesque places that I have stayed in in New Zealand. If walking is your thing then Kinloch is the place to start, with walking tracks up through Mt Bonpland behind the lodge or up the great river delta. Kudos.
宿泊されたお客様
2019 年 10 月に 1 泊滞在
10/10 (非常に良い)
James
2019 年 6 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
James
2019 年 5 月に 2 泊滞在
10/10 (非常に良い)
Alicia、Maryland
2018 年 11 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This lodge offer a peaceful and authentic New Zealand experience away from the busy and tourist type areas. There are lots of hiking (tramping) opportunities in the area. The staff are not only professional and accommodating, but they are more than willing to provide information about the area. Additionally, the food and the dining views are amazing! I would go back! The only thing that is deceiving when booking online is the proximity to Milford Sound (no fault to Heritage Lodge). There is not a road the directly goes to Milford, you must travel through Queenstown to reach this destination.
Alicia
2018 年 11 月に 8 泊滞在
8/10 (良い)
Wendy、Nottingham
2018 年 11 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely remote location which was very relaxing, and really helpful staff.
Wendy
2018 年 11 月に 1 泊滞在
6/10 (普通)
Shmuel
2018 年 2 月 26 日
良かった点 : 清潔度、施設のコンディションと設備
Too expensive
Great location for hiking but much too expensive for a tiny room with a shared bathroom.
Shmuel
8/10 (良い)
BarryAC、England
2018 年 2 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely Hotel
Hotel is situated remotely alongside the lake surrounded by mountains- perfect and peaceful
Excellent restaurant and helpful staff
Only moan is very poor wi fi which is not free as advertised- only one hour is!
However I would liked to have stayed longer
BarryAC
2018 年 2 月に 1 泊滞在
4/10 (不満)
宿泊されたお客様
2017 年 11 月 21 日
気になった点 : スタッフとサービス、客室の快適度
Poor Service and not very friendly
Had an extremely small room just big enough to squeeze the bed in. Bed was hard and uncomfortable, towels are worn out, wifi was hardly working. The lodge owners were very rude, they have a 10am checkout time and we were running late by 10 min for which they stood outside our door waiting for us to leave although there were only 2 rooms that were being occupied in the Heritage lodge. Also, ordered breakfast here and their service was too slow. Would never stay here again.