Kia Ora,Thank you for your valuable feedback!We appreciate your time in reviewing our services. We are sad to hear this wasn't what you expected. Hopefully, we'll have you again in the future to change your mind. Nga mihi,Eduardo Feliz – Duty ManagerCrowne Plaza Team

Kia Ora Toyoko,Thank you for taking a moment to share your recent experience at Crowne Plaza Queenstown. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back again soon.Kind Regards,Farah PradewiDuty Manager at Crowne Plaza Queenstown

Kia Ora Mamoru,Thank you for taking a moment to share your recent experience at Crowne Plaza Queenstown. We sincerely regret that your experience was less than perfect. We do not have a shuttle service from the airport to the hotel. We advise our guests to use the bus or hire a shuttle service from another provider. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.Kind Regards,Farah PradewiDuty Manager at Crowne Plaza Queenstown

Dear Valued Guest,Thank you very much for staying with us at the Crowne Plaza Hotel Queenstown.We appreciate your time for reviewing our services and your comments would certainly be shared with the relevant departments. It is delightful to know that you enjoyed your overall stay at the premises but were not very satisfied with the Room layout. Our guest reviews are important to us and we would definitely consider your view point to improve on our services and deliver the best guest experience.We look forward to you staying with us again in near future. Kind Regards,Crowne Plaza Team.

Hi Miwato,Thank you for your valuable feedback.We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises. We look forward to you staying with us again in near future.Kind Regards,Crowne Plaza Team

Dear Guest, Thank you for your great review of the Crowne Plaza Quenstown. We are delighted to hear that you enjoyed your time with us. Your comments will be passed to members of our team, who I am sure will be very grateful. Thank you for sharing your elation over the excellent location of our hotel. We are glad you enjoyed it! We hope to welcome you back again soon. Kind Regards,

Dear Guests, Thank you for taking the time to review your stay with us. Your feedback regarding your check in process has been noted and will be followed up. Please rest assured that we take all feedback very seriously. Thank you for your comments regarding the fireworks on New Years eve. Our balconies are in prime position to watch over the town and the wonderful celebrations below. We hope to see you back again one day. Kind Regards,

Thank you for taking the time to review your stay. We are very glad that you enjoyed your time with us. We hope to welcome you back again soon to the Crowne Plaza Queenstown. Kind Regards

Dear Guest, Thank you for taking the time to give us a review about your experience at Crowne Plaza QUEENSTOWN. We hope that you will give us the opportunity to serve you again in the future. Sincerely,

Dear Valued Guest, Thank you for taking time to review your recent stay with us. We hope to welcome you again in near future. Kind regards,

Thanks for taking the time to review our stay. We hope to welcome you to the hotel again soon. Kind Regards

Hi Shiori, Congratulations in completing the Queenstown Marathon! What an achievement. We are glad you enjoyed your amenity and hoped you were able to relax afterwards! We hope to welcome you back again in the near future! Kind Regards Harry F Guest Relations

Dear Valued Guest, Thank you for your feedback, we hope to welcome you back in the near future! Kind Regards Harry F Guest Relations

Dear Valued Guest, Thank you for your wonderful feedback, we hope to welcome you back again soon! Kind Regards Harry F Guest Relations

Dear Guest, Thank you very much for taking time to review your recent stay with us. We are excited to see that you have left us this excellent review of your stay! We hope to welcome you again here at Crowne Plaza Queenstown in near future. Kind regards,

Dear Valued Guest Thank you for your review of Crowne Plaza Queenstown. We are glad you had a great stay and hope to welcome you back in the near future. Kind Regards Harry F Guest Relations

Dear guest, Thank you very much for taking time to review your recent stay with us. We are thrilled to hear that you found the privileged location central. We hope to welcome you again here at Crowne Plaza Queenstown in near future. Kind regards,

Dear Guests, Thank you for taking the time to review your recent stay with us. We are very happy that we were able to accommodate you during your time here and will pass on your good wishes to our staff. We hope to see you again in New Zealand soon. Kind Regards Kelly R Duty Manager

Dear Valued Guest, Thank you for your feedback. We are glad you had a pleasant experience and look forward to hosting you on your next trip to Queenstown. Kind Regards Harry F Guest Relations

Hi Mariko - Thank you for your review of Crowne Plaza Queenstown! We are thrilled you had a great time and hope to see you again. Kind Regards - Harry F - Guest Relations

Dear Guest, We are excited to hear that you had a great stay with us here at Crowne Plaza Queenstown. We appreciate you taking your time to give us your feedback and hope to greet you again in the future! Kind regards,

Dear Haruhisa, Thank you for taking time to review your recent stay at our hotel. I am glad that you had a wonderful experience and found it comfortable and convenient. I hope to welcome you again in near future.

Hi Tomoko, Thank you for your wonderful review - we hope to welcome you again in the near future! Kind Regards Harry Flynn Guest Relations

Dear Guest, Thank you for sharing your positive opinion about your stay here at Crowne Plaza Queenstown. We strive to provide comfortable and memorable stays to our guests and are happy to hear that you found our staff welcoming. We do apologise that the bathroom did not meet your expectations, however we do our best to maintain our rooms in the best conditions. We are sorry to hear that you have encountered issues with the toilet. We strive to provide comfortable stays for our guests, do not hesitate to comment any issues during your stay to our friendly front office staff so they can provide you an adequate solution. Kind regards,

Dear Valued Guest, Thank you for your review of Crowne Plaza Queenstown, we hope to welcome you back again! Kind Regards Harry F Guest Relations

Dear Guest, Thank you for taking your time to evaluate your stay at our property. Here at Crowne Plaza Queenstown we strive to provide comfortable and memorable stays for our guests. Hope you had an excellent stay and that you will trust us for your future stays. Kind regards,

Thank you for taking the time to review your stay with us! Kind Regards, Kimberley Purcell Rooms Division Manager

Thank you for taking the time to review your stay with us! Kind Regards, Kimberley Purcell Rooms Division Manager

Thank you for taking the time to review your stay with us! Kind Regards, Kimberley Purcell Rooms Division Manager

Good Afternoon Haruko, Thank you for taking the time to review your recent stay with us - we are so pleased you enjoyed our location in town and our lake views - As our building is u-shaped some of these rooms are situated at the back of the building, albeit still stunning views of the Lake & Mountains. We hope to welcome you back to the hotel again in the future! Kind Regards, Kimberley Purcell Rooms Division Manager

Good Afternoon Masuda, Thank you for taking the time to review your recent stay with us - we are so pleased you enjoyed our central location in town. We hope to welcome you back again in the future, Kind Regards, Kimberley Purcell Rooms Division Manager

Thank you for taking the time to review your stay with us! Kind Regards, Kimberley Purcell Rooms Division Manager

Good Morning ywsym, Thank you for your fabulous review of your recent stay with us - we are so pleased you were able to enjoy a night at our hotel in our ideal location. We hope to welcome you back again in the future, Kind Regards, Kimberley Purcell Rooms Division Manager

Good Afternoon, Thank yo for taking the time to review your recent stay with us Muki - we are so pleased you enjoyed our amazing location and delicious buffet breakfast. We hope to welcome you back to the hotel again in the future. Kind Regards, Kimberley Purcell Rooms Division Manager

Thank you for your review of Crowne Plaza Queenstown - we are glad you enjoyed our fantastic location. We hope to welcome you again in the near future. Kind Regards Harry Flynn Guest Relations

あなたの素晴らしいレビューをありがとう。 私たちの場所は私たちの最大の財産であり、あなたがここであなたの時間を楽しんでうれしいです。 私たちはあなたを歓迎することを願っています。

お客様、 このホテルでのご滞在に関するご意見をお寄せいただきありがとうございます。お客様からのご意見をお待ちしております。ホテルからワカティプ湖の素晴らしい景色を楽しんだことをお読みになったことは素晴らしいです。もう一度ありがとうございます。今後、ホテルに戻ってくることを歓迎する機会を得ることを願っています。 敬具、 Kimberley Purcell - ルーム課長

親愛なるSさん、クラウンプラザクイーンズタウンのあなたのレビューをありがとうございます。 ご滞在のご意見、ご感想、そして私たちのロケーションとホテルへの素晴らしいコメントを感謝します。 例外的な状況のため、ホテルでの駐車場に関しては、2017年にホテルでのみバレットに変更しました。現在の$ 17NZDの料金は、同様のホテルのタウンセンターで非常に競争力がありますが、 異なる価格設定。 私たちはあなたを歓迎することを願っています。

Thank you for taking the time to review your recent stay with us - we appreciate you taking the time and are pleased you enjoyed our service. Kind Regards, Kimberley Purcell Rooms Division Manager

627/5000 親愛なるKB、 このホテルでのご滞在をご遠慮いただきありがとうございます。 お部屋からの眺めとテラスエリアの清潔さに不満を抱いていたことをお詫びしております。 ご滞在に関する詳細をご希望の場合は、お気軽にお問い合わせください。 私たちの直接の詳細は、次のWebページ：https://queenstown.crowneplaza.com/にあります。 お客様のご意見は私たちにとって重要であり、今後もホテルに戻ってくることを歓迎する機会を得ることを願っています。 敬具、 ケイティ・ファース - 義務マネージャー

Thank you for taking the time to review your recent stay with us - we are so pleased you made the most of our prime location and also our amazing views of Lake Wakatipu & the surrounding mountains. We hope to welcome you back to the Crowne Plaza Queenstown again in the future. Kind Regards, Kimberley Purcell Front Office Manager

Thank you for your review and comments on your recent stay. We wish you all the best in your future travels and hope to welcome you back again in the future. Kind Regards, Kimberley Purcell Front Office Manager

Dear AKB, Thank you for your review of the Crowne Plaza Queenstown. We appreciate your feedback of your experience. We acknowledge all feedback both positive and constructive. Queenstown is a very different environment compared other centres within NZ and the prices of the hotels in Queenstown do reflect very high demand. However, we will take this onboard. Noting your comments about the condition of the hotel, we will note this for future planning. Rest assured we are aware that some areas of the hotel require updating, and are happy to advise that this has been discussed during the planning of the hotel. We hope you get the chance to return to Queenstown in the near future. Kind regards Steven Stanley Duty Manager

Dear O j i, Thank you for you great review. Our location is our biggest asset for enjoying the beautiful sights and sounds of Queenstown, and I am glad you were able to make the most of it. It definitely is LOCATION LOCATION LOCATION! We hope you get the chance to return in the near future. Kind regards Steven Stanley Duty Manager

この度は、私共のホテルでのご滞在に関してご感想を頂き、誠にありがとうございます。 私共は、お客様からのご意見を大切にし、お客様よりご指摘頂いたタオルの件に関しましては、客室係に伝達し、 今後の改善に努めたいと存じます。 お客様が当ホテルの誇る、便利な立地と素晴らしい眺めを楽しんで頂いたことはとても嬉しく思います。 お忙しい中、ご感想を頂いたことを感謝すると共に、再度お客様をお迎え出来る事を願っています。 総支配人　Anna Edie

Dear Guest, Thank you for your review, we are glad you enjoyed your stay and do hope to get the opportunity to welcome you back to the hotel again in the near future. Kind Regards, Anna Edie - General Manager

当ホテルのレビューを投稿いただき誠にありがとうございました。当ホテルでのご滞在をお楽しみいただけたとのこと、大変嬉しく存じます。 当ホテルでは、お客様に満足いただけるご滞在を提供できるようスタッフ一同尽力しており、お客様からのフィードバックを貴重なご意見として参考にさせていただいております。またのご利用をお待ち申し上げております。 敬具 Anna Edie - General Manager