We booked Hotel Louisbourg and we were not given rooms there but in Maison du General. The rooms were the worst: one was room 9 on last floor with narrow stairs to go up to and inhumanly small ( walking sideways next to bed ) , no place to sit or eat , no space in bathroom. Room 1 was right next to the entrance, so you'd hear all noises of door or loud people cleaning at 6:30-7 in hotel or outside . Size of room 1 was good. I was told by receptionist ( most time not there) that we might get a better room next day . Nothing , no call , nobody was at reception anymore the next day . Awful service , not given what we booked and not a livable room ( my friends visit Canada from Europe for the first time.. Thank you Quebec) .