This hotel is not what it claims to be and is at best a Yatri Niwas for the numerous Yatris that throng Puri. I had made a reservation about 10 days ago paying all costs for 2 days of stay. I had a official conference in Puri ending around the same time. My brother was supposed to join me from my home town of Cuttack. I went in the morning to complete the check in Since I am an Odia staying in Delhi, U started conversing in Odia. Don't know whether this was a let down, coz I checked in and left to my conference hotel to complete the same. My brother checked in at 11 am. I completed my conference and came back to the hotel to the room now allotted to my brother. The room was shaby , half done and looked like the one which they give to drivers accompanying family on trip for night stay. The intercom was not working. We were given unsealed ordinary water. This got my goat and I called the reception from my mobile. After giving them an earful on the shabby room and services, one of the team leader appeared at our door step. After I told him that I will not stay unless there is a change in my room, he managed to give me a decent room.
Pathetic service, bad infrastructure and the inability to treat guests with a service attitude is what charaterises this hotel while charging premium tariff . What was supposed to be a good memories for us brothers catching up after 2 and half years turned out to be a sour memory.
Avoid at all costs!
SAYED IMTIAZ
2022 年 4 月に 2 泊滞在
4/10 (不満)
Nagabhushan
家族旅行
2021 年 2 月 26 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Terrible Experience
I have booked the room from hotels.com, for 3pax includes one child with complimentary breakfast. Not sure what is the communication received from the booking service provider, hotel management denied provide breakfast, infact I have asked email proof, but the reception executive denied to show the email received from hotels.com room service is pathetic.
Nagabhushan
2021 年 2 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
小さなお子様連れの家族旅行
2021 年 2 月 23 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The property is very close to the beach (3 minutes walk). The food was very good.
The property needs renovation desperately. There were cracks in the building. The paint on the door and the ceiling fan was coming off. The washbasin in the kitchen was rusted. It is just in terrible condition.
宿泊されたお客様
2021 年 2 月に 2 泊滞在
6/10 (普通)
宿泊されたお客様
グループ旅行
2019 年 12 月 6 日
良かった点 : 清潔度、客室の快適度
Very helpful staff though it appears that the hotel is more geared towards mass hospitality such as Indian weddings rather than providing personalised service for an individual guest. Internet is only available in the reception and lobby area which was somewhat inconvenient where one’s room may very far from the reception area. Location is good on the quieter side of the beach.
宿泊されたお客様
2019 年 12 月に 3 泊滞在
10/10 (非常に良い)
Asit
2019 年 2 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
WOW
amazing.
Asit
2019 年 2 月に 2 泊滞在
4/10 (不満)
宿泊されたお客様
2018 年 2 月 3 日
気になった点 : 清潔度、施設のコンディションと設備
Its a bussy schedule hotel
I am booking this hotel in working days but i request the hotel management to change any weekend date of any month but the hotel management denied to change the date and refuse to return my paid money.They force to me go on that day.
宿泊されたお客様
2018 年 1 月に 2 泊滞在
8/10 (良い)
Surajit
2018 年 1 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good hotel within budget
Bit far from the beach and no views.. but rooms are well appointed and all facilities are up to the mark. Little stringent on their rules on breakfast dates being moved around but overall a decent experience
Surajit
2018 年 1 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2017 年 12 月 31 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Far from the madding crowd
We had an amazing stay for 4 days. Clean, airy and spacious room quite near the beach. Food is good and affordable. Staff are courteous and helpful. Ideal for family holidays.