2/10 (非常に不満)
宿泊されたお客様
2025 年 8 月 3 日
気になった点 : 清潔度
We were very disappointed with the condition of the house and decks but mostly the owners. While the house was generally clean, there were cobwebs and dust throughout. There were ants and bugs everywhere. When we told the owners about the huge black ants we had to kill in the dining and living room he said that happens. Some of the screens were broken or didn’t fully close so the bugs would come in at night covering the sinks in the morning. There were some type of animals or bugs in the ceiling above the bed in the large room that made so much noise that my daughter had to move. The propane grill was dirty with grease and charred food and the starter didn’t work. Outside, the paint on the decks was peeling and there was dry root in front of the kitchen door that was cover with a mat. The bath towels and pot/pans were old. There were broken tiles in the kitchen and bath. We would have ignored all of this because of the beautiful views of the lake but the owners accused us of leaving the house filthy which was a lie and kept our security deposit. They were very rude and invasive. The day before we were coming, they told us that they had cameras and that they could hear our conversations if we were near the garage. These cameras were never mentioned in the description and we only found out about them well after we booked the rental. After our experience, I wouldn’t recommend this vacation rental to anyone.
宿泊されたお客様
2025 年 7 月に 14 泊滞在